Darrell Garcia was excellent to work with. He was not pushy at all and was down to earth. We went to Auto Center because they had the best selection of vehicles around the area. We went there for a specific vehicle and Darrell got us what we wanted and didn’t waste are time.

The vehicle was nice however the service was poor. First, they up charged for the vehicle by $1000. Second, they lied about the 90 days before making a 1st payment. Third, they promised the vehicle would be detailed, it wasnt. They just sprayed the tires with some kind of shine; no vacuuming or cleaning of any of any sort. When I asked why the price of the vehicle was up charged by a $1000, their excuse was the financing company charge an additional $1000 which I called them and they informed me they financed what the dealership said the price of vehicle. Be careful and please do your due diligence when concerning buy from this dealership.

Although the person I made an appointment with did not end up meeting with me, it was a blessing since I got to work with Austin. He was a combination of professional, polite, and fun all rolled into one. He and the finance represenative made my car buying experience painless and actually quite enjoyable.

Alyssa is amazing! I believe Chuck was my technician. Both made my experience quick and thorough.Also, I didnt have an appointment. I came in to Express for a battery replacement. I asked a quick question about the possibility of changing my back brakes. They helped me and I was out of there in about 2 hours. Thank you, Alyssa and Chuck!!

Best dealership I’ve experienced so far very friendly but professional workers Trey helped me find the car I wanted and had me on the road the same day very quick and easy process with no headache involved very helpful 10/10 recommend auto center Nissan

Great service. The process was quick and painless! I love my new car!

So bought a truck for a very large amount of money and within 4 days had a cat code the remote start stopped working and there was hidden water damage on the sliding headliner wanted to be reasonable and still work with them but get into a different truck off their lot (this should have been simple cause the funding hadn’t went through yet so was a matter of canceling one contract and starting another) however they wanted to approach it as a trade in and give me thousands less than what I paid for it four days prior) the manager kept sending the poor sales guy back and forth to relay this too us and couldn’t even take the time to speak to us himself. Terrible service terrible experience would not recommend dealing with auto centers nissan. The part that angers me the most of is we spent over 40 on this truck and the manager didn’t even speak to us, horrible customer service.

Zack and Randy made the process quick, easy, and enjoyable! Couldn’t imagine a better car buying experience, and I’ve loved my car every day I’ve had it!

Nick Blackwell is as amazing as always. Would not deal with anyone else. The finance manger really buckled down to get all the extras I wanted and my payment where I wanted it. And service is always top of the line Jason is amazing! Honestly my last 4 cars have been bought here and I can’t imagine purchasing a vehicle anywhere else!

I love the service department at Auto Centers Nissan. Derek is an awesome advisor. He kept me informed. The mechanics and manager rock as well. The work is always done well!!! I have been going to this dealer since I bought my first Nissan in 2006. This is the only dealer I take my car to. Even though it’s 30 minutes away, it’s worth the drive!! A+++

The best experience Ive had here was the day I purchased and up until the survey that followed the purchase. After those events ended it seems as if the true personality and spirit of the dealership came to light. The atmosphere of the dealership is very unwelcoming to me as an African American man. I have had nothing but bad experiences with the dealership since closing the sale. I am sorry that I purchased the Kicks not because of the car but because of the customer service afterwards.

Absolutely could not have had better service! Everyone was friendly and easy to work with they went above and beyond to get me setup with a loan for the car I wanted. Definitely will be buying my next vehicle here as well, also if you go ask for trey he was awesome!

Mike and the crew were awesome!Did the 30k and they installed a remote start in under an hour. Great service and they were s true Blessing 👍

That place ripped me and my son off. Long story but was lied to about rebate, price, extended warranty, was supposed to co sign with my son come to find out 32 days later I am first on the loan, was told by finance man when I asked why am I signing the first line he stated its just procedure. Second time I asked when I asked first line is usually for the first on a loan. He stated its just the way it prints out sometimes. He knew all along. Flat out lied. They sold vehicle as new but it had 6000 miles on it. I didnt even know that till we had signed. So in turn we paid about $5000.00 too much for basically a used vehicle. And to top it all off my son dont pay attention as much as he should and the salesman Kyle Cobb stole $1000.00 from him. When my son realized what he done he called and no answer. Finally answered text and said we both counted it. Like I say long story but he should have said you gave me too much and gave it back. I live 3 hours south of there in Missouri bootheel. I was just wanting to get it bought and get it into my bankers hands a few months down the road. I went by and talked to finance manager a couple of days ago and he said well Kyle Cobb no longer works here. Its your word against his. He is working at Nissan dealer in St Charles MO. But the fact is he was working at 🚘 Centers when we bought the vehicle. And I seen that finance guy that lied to me the other day when I stopped by there. Anyway steer clear in my opinion of Auto Centers in Wood River. They will lie,cheat,and steal.

It was great the sales man was knowledgeable and very easy to work with

LiesIf you have Bad Credit then do not go here. They will lie and get smart.

🚩Bought a 2016 vehicle here in 2021 & paid full asking price plus 10k down. They offered me $140 for my 2008 Mariner Premier trade in. Photo attached. I recommend going elsewhere to purchase a vehicle. Maybe you’ll have a better experience but mine was bad.

The young lady that assisted me in my paperwork was very kind and helpful she was knowledgeable about what was needed for my vehicle so I can keep it maintained thank you do you

I honestly went in to your dealership not knowing what to expect. I knew the truck I had seen on your website fit my needs. But buying a non domestic companys product has always been taboo in my family. But in 2021 the Japanese car companys are making products that are more American made than all the American car companys are producing. So I decided to roll the dice.We had Mr. Price for a salesman he was extremely helpful up front and honest. Mr. Price was not high pressure. Thats good i hate that. George Weber could learn a lesson from this. Your financial guy the young man got me a much better interest rate than I expected. I am a very happy buyer.Thanks for everythingDon Stephenson

Jerry did a wonderful job. He made sure that we understood everything and answered all our questions. Everyone there was very friendly and they made the car buying process easy! We love our new car!

I absolutely loved the service that I got at this dealership! No pushy sales person, and the whole process from start to finish was easy and quick!! I absolutely would recommend them to all my friends and family!! I love my car!!!

Would not recommend unless you are a professional and know everything there is to know when buying a car. They are only interested in making a sale, not helping customers. I’ve bought 4 cars in the past 2 months for my business. The first one was easy and smooth so I felt compelled to return. However the last 3 all had issues. Most notable is the 2017 Toyota Corolla that I purchased on June 19, 2021. Turns out this car has an open recall! So it can’t be used in my business until this is rectified. The problem is, since this is a used and not new car, Nissan is telling me that it’s my problem even though I’ve had the car less than 24 hours. They said it’s perfectly legal to do that and I should have read the auto check paper better before signing it. While that may be true, I find it highly problematic that a company wouldn’t satisfy the need of a customer that has shopped with them very frequently and without complaint for the most part. They were very dismissive and unappreciative. I’ve bought 4 cars, but now I regret them all. Never again,

This was hands down the best and easiest car buying experience I have ever had. On the lot and out in under 3hrs with exactly what I wanted. No BS sales ploys no sleazy car salesman. Our salesman Nick Blackwell was personable and professional. Answered all of our questions without hesitation. I will definitely be using Auto Centers Nissan for all of my future car buys.Thank you,Eric McRoberts

Decent experience. Kinda high prices. Relatively smooth and palatable experience.

Fastest car buying process I have had. Marco was incredible working with, took care of all my needs. Highly recommend.

I purchased a Nissan Altima from AutoCenters Nissan. It couldnt have been a more enjoyable experience. Darryl was able to answer all my questions and made the process real smooth. I am definitely will consider going back when the time comes for another vehicle.

Great experience. Top notch staff! All were true professionals and very courteous throughout the entire process. Zac Vetter is a true asset for this dealership. Highly recommend stopping here first.

Jerry Gamblin is an incredible asset to your team. Hes genuine, doesnt pressure customers, and is incredibly knowledgeable. Will always come back because of his FANTASTIC service.

I had a very hard time finding a dealership to work with me due to my past credit history. These guys did everything they could to get me into a car and I am so thankful. I will never go anywhere else just for this reason. My sales person was great and not pushy at all. I will recommend you guys to everyone I know.

I will no longer take my care in for service to this dealership. I put a lot of miles on my car and am faithful with bringing it in for oil changes, etc. At one point, I had them change the cabin filter. They didnt correctly change the filter which caused me to lose heat during winter. When I took it in to get it corrected, within days it was broken again after still not be fixed correctly.More recently, I took it in to get a seat belt buckle replaced after a dog lead would not come out. The first time the ordered the wrong seat belt. Now, theyve replaced the wrong seat belt. Because they close at 5pm and are no longer open on weekends, I either have to miss work or have someone take payment and pick up my keys for me. I cant afford to miss work so often and had my keys picked up today. They assured me on the phone that it was fixed and everything was correct. It was not.I am so disappointed. While they are get at selling the cars, they are terrible at servicing them for anything beyond the oil change. I would not advise any extensive service at this dealership.

Jason Pennycook is the best service advisor I have ever worked with! He goes above and beyond to make the customer satisfied. That’s top notch customer service. As long as Jason is working for auto centers Nissan you’ll have my family’s business.

I drove there because they had the hard-to-find pathfinder in the package level I wanted. I am not happy they charged me sticker plus a grand upcharge but then my local dealer McClarty Daniel in Bentonville Arkansas said they would get me one in about a week or so and charge me sticker plus 5 grand upcharge. This is ridiculous to pay sticker price push and upcharge is just wrong. When gas stations try to do this in the past they got called out for it. you should all be ashamed of yourselves. Sticker is MORE than fair.

Ive been a customer since 2015, they have great customer service, they seem to listen and care about your wants and needs when it comes to your vehicle. Ive purchased three vehicles from them and they stick pretty close to what you tell them to can afford.

Quick and easy! Marco was great! Got exactly what I wanted!

First time to bring in vehicle. Service detected issue and was able to correct problem. Thankful that service department looked at all options available to help save on cost. Received car back on same day.

Excellent service. Friendly and courteous staff. Our salesman was a very nice gentleman. The finance fellow was down to earth and straightforward in presenting our options and best ways to go.Very nice dealership and we might make the trip again though they are not exceptionally close to our neighborhood.

These guys will take you for your money wherever they can.2 years ago bought a Sentra with a $1000 trade-in. Was getting ready to sign the paper work and they had my trade in down for $100 so had to have them change that.Canceling the warranty and getting that refunded was another huge pain.Yesterday I went to finance and they first offered a 14% APR which I swiftly declined. The salesman’s attitude went from 100 to 0 real quick. Then the manager Matt came over with new paperwork stating “Ohhh this just came through” with a new APR of 8.5%Get real! You tried giving me a higher APR to line your own pockets until I declined and then adjusted the APR.I got financed through a Credit Union for far less than either of your offers this morning.My advice…. go get financed outside of this dealership and find some where else all together.

My wife and I love Auto Center Nissan. We own a Altima and Rogue and trust them with our cars.Thank you

Very friendly and helpful! Great service and helped us with picking out our 2021 Nissan Rogue.

Jerry was a huge help in helping me find a car. When I wasnt comfortable with the original one, he found one that I love!! I was nervous about how returning the first car was going to turn out, but Jerry quickly alleviated my worry!!!

Purchased a 2021 Nissan Versa. Quick and painless. Great customer service!

I went in looking for a used truck and walked out with a new truck in my price range. The sales man was amazing to work with and very easy to get along with. I highly recommend them.

Jerry price was very helpful with all questions I had about buying a new car.

Painless smooth transaction. Knowledgeable staff.

Marco made my experience the best I ever had. They were so nice and helpful and patient with me. I really enjoyed my experience and most definitely will be purchasing from them again, as well as referring people to them!!!! Thanks again guys!!!!!

About 75% of staff had no masks on. Even when walking around in the customer waiting area, where yet more people weren’t wearing masks. The guy who was moving the cars around most definitely wasn’t wearing one while getting in and out of multiple vehicles, no gloves and no wiping down the places he touched. We’re still in a pandemic and your employees are acting like it’s all normal. The service was fine, the gentleman who waited on me and I interacted with was nice and helpful. I just don’t feel that proper safety precautions were taken seriously by most of the rest of the staff.

At the beginning the experience was top notch. The salesman was friendly and went above and beyond. It was not until it came down to the hard part of negotiations did things go south. We understood our range may not have been within reason. Things did not pan out and we decided to leave without purchasing that day. At the end is where the 3 stars come from. Instead of the salesman coming out to thank us for our time and allow us the opportunity to possibly think it over and maybe come back.. he decided to hide in the bosses office and have the boss come out to give us our key to our current vehicle. We would have most likely come back but after that we will take our business elsewhere. They may be a good fit for some but just not for us.

Bought a brand new Altima in June and purchased an extended warranty during the financing process. Decided I didn’t need it in July and took the appropriate steps with the warranty company (EFG) to submit the cancelation. EFG advised that the Auto Centers will process the cancelation and handle the refund. Warranty was canceled 3 weeks ago but cannot get through to anyone about how the refund will be applied (apply it to NMAC financing balance, etc.). All I have is one simple question and calls, texts, emails do not get returned with anyone there. Ridiculous. I’m now trying to work with the warranty company to see if a sales manager at EFG can escalate this.

We had spoken with a woman over the phone and told us to come in and they would have no problem getting a vehicle. We get to the dealership and we get the used car sales manager Ryan Heston; he didn’t want to really tell us about the features of the vehicle. (We were looking at a new vehicle) we took the car for a test drive and try to run numbers. He didn’t really seem to care if he sold a car or not. We agreed on numbers for a vehicle. I go in to Ryan’s office I write the check out and then he comes back and tells me I can’t get the vehicle. I asked to speak with his manager, he comes back and says “he is too busy” then proceeded to start an argument with me in the middle of the store. He then got in my face and said “I AM THE USED CAR SALES MANAGER” so you can leave!! There is the door bye!! I told him he was rude and he didn’t like that.

My son bought a car after graduating college. He was told if he produced a letter from the college that he graduated that he would get a $500.00 rebate. We emailed our sales guy the letter the next day, which they said to do and we have not he a rd anything from anyone. If you said that to sell a car, that is wrong. If you no intention on providing the rebate then they should of said so. Put a sour taste in his mouth as being a new car owner. He said he will never buy from there again.

I took my car in because power steering had a leak, They installed power steering hose, power steering pressure sensor and power steering fluid. I drove the car home and the next two days I went out and the car would not start and window was let down my themselves and it rain in my car. It appear have electrical problem after installing the pressure sensor.I was strained had to call roadside assistance to jump start my car. I call customer service rep. she stated I had to talk to an advisor they never called me back. I eventually called and she said that I will have to bring the car in order to see what wrong. I told can the come get it because I have to take off work again and not sure if it will make it there. I just paid $671.00 for them to mess up my car more than what it was and she was not helpful or concern. I went outside to see if the car would start up. It started but sounded really loud. I pop the hood and no power steering fluid in my car. But on my service sheet it said that I paid for power steering fluid but the did not top off my car with it. I have been with Nissan for years and I am very disappointed in them. I took my last stimulus money to get my car fix and I just been rip off. I will not buy another car nor will recommend your service.

Very friendly and very helpful just over all great experience with buying my first new car

AutoCenters is very welcoming! Casey Krohne was very knowledgeable. He answered all of my questions before I could even ask. Made my purchase quick and smooth. Highly recommend!

Jan is a great service manager. Helped us address some ongoing warranty issues caused by another dealership

I purchased a new Rogue on March 11. I was sent home with my license plate only half attached and the other screw stuck. That is now fixed and I am happy with my service on the repair. Overall I am very frustrated. My paperwork came late and missing the check for my taxes I rolled over into my loan. I called and was told it would be mailed that day. Here we are over a week later and still no check. I am going out of town tomorrow with my vehicle not registered and my taxes not paid when this should have been done weeks ago. If I decide to buy another Nissan I will be choosing another dealership.

I didn’t appreciate the attempt to upsell me two air filters I can purchase at Walmart for 1/2 the price and install myself. Don’t insult my intelligence!

FRIENDLY LIARS....yet DETERMINED SALESFORCE! They were so anxious to get me into a vehicle that I didnt initially want, yet I am satisfied overall! Just hate I was initially lied to, to draw me into the Store! They didnt assist me with setting up any of feature services. I called Nissan Customer Service. Their technical support team walked my through to set up the SiriusXM & Nissan Connect. I dont think Ill purchase another vehicle at the Dealership....

Very easy to buy a car there. My husband and I were only there for a couple of hours and we left with a new Nissan Kicks. I would recommend everybody go there for a fast and painless car buying experience.

Zacari Vetter and his other co-workers are very professional, helpful and determined to help get you a car. I recommend anyone in need of a car to go check them out.

I came in from a oil change tire rotation and for them to inspect other possible future problems on my car and everything was on swiftly and very well

I bought a 2017 Silverado. This is the second vehicle I have bought from there. I am looking forward to future purchases from them.

Friendly, informative, attentive, and great prices. Jerry is the best there is.

Great service! Nathaniel Stolte was the perfect salesman. He got me the car I wanted and was kind and understanding.

All in the process did a great job. The car is now in great shape. Thank you Nissan.

Gotta Give My Boy Jordan S. Props I Came In And Told Him What I Wanted He Helped Me Out Alot And Got It Done With My Trade In Thanks Again I Love My 2k21 Nissan RougeSport

Auto Centers Nissan is the truth. This is my third purchase through them and they are excellent. Kyle was my salesman. Thanks auto center Nissan

My sales guy Jerry was great! The process was quick, and he wasnt overly pushy. He saw that I had all my stuff already figured out and he was ready to assist! Even did a follow call a few days later just to check in.

Communication was horrible, their systems to buy online did not work as advertised, and the professionalism is lacking. Salesman promised two keys with the vehicle, stopped communicating with me about the second key, finally sent it two weeks later and when I received it the key didnt work. I told the salesman the key didnt work and he said he would make it right. An entire day went by without him contacting me about it so I had to call him and when I did he said I needed to drive out to the dealership (an hour away) to have service program the key. When I complained about driving out there again the salesman said I wasnt supposed to get the second key anyway so I should basically just deal with it. Told him I shouldnt have to deal with this since it was their mistake and he hung up the phone on me. Additionally, while this was going on I sent a complaint through their system and asked to be contacted and a week later I still havent been contacted by management. On the positive side, the finance manager was a complete professional, was the most helpful finance manager I have ever dealt with, and was the best part about the whole transaction. Took me over two weeks to leave a review and their system kept asking for one so here it is. I would definitely go somewhere else to buy a car.

From start to finish dealing with nissan auto center in woodriver sold me on being a lifetime customer and that says alot coming from a guy who has always been a Ford and dodge owner Jerry gamblin was very friendly and explained everything through every step and made sure we was 100% satisfied with everything and every step and also took the time to sit down in the car and explained any questions that we had about the options in the car he also showed us how to hook our phones to the car he by far is an asset to the company we will definitely be back for all future car purchases AWESOME JOB !!!!

Casey K was extremely knowledgeable and kind. He really went above and beyond for me. Once my decision was made, with no pressure, Casey and Eric M, got me out of there very quickly. I had a mentally challenged son at home and needed to get back home and they made it happen! Love everyones great attitudes and personalities! They really made it fun and easy. Will definitely highly recommend this dealership to my friends and family!

I bought a Nissan Rogue and Zac was absolutely phenomenal! He was so nice and personable! He knew what I wanted and made sure I didn’t leave with anything less! I am so happy with my purchase and happy with the customer service that Zac provided!

I am pleased with service I received at auto centerz

2 WordsSCAM ARTISTNEVER GO TO THESE LIENG MUNIPULAING THIEVES. YOU WONG GET WHAT YOU WANT BUT YOU WILL BE PAING WAY TO MUCH IF YOU FALL FOR THEIR LIES AND THIEVERY

Showed up to look at a used car. Salesman wasnt pushy and very informative. After some discussions we ended up purchasing a new car. Fast, friendly, and worth the 40 minute drive

I was pleased with the website and the ability to build my deal online. then the finalizing of the purchase was very quick, when we arrived at the dealership. Casey was able to answer my question on the free service that was offered with our new 2020 Altima. He followed up with both an email and I was mailed a copy of the agreement. I am pleased with the purchase and the follow up service we received. Thank you Casey!

So I was researching cars and came across one on Autotrader that looked really good. I called Autocenters Nissan and talked to Bob to make sure the price was real. I explained that I just had a bad experience going to a dealership that was a bit of a drive for me only to find out that the price was not as advertised. I wanted to be SURE that if I drove 45 minutes to his dealership that the price was the price advertised. I was assured that it was and I made the appointment to for that same day 2 hours later with Bob who will be there until 8pm. I get there at 6:00 and Bob has left for the day and the price is $3600 more than advertised and they won’t budge. What a bunch of disrespectful crooks. Needless to say I won’t ever buy a car from these poor excuses for human beings but I will share my dreadful experience with as many as I can so that they understand that blatantly lying to me is unacceptable.

They made the car buying experience easy, thanks!

Nate was great. I felt absolutely no pressure and it was clear he did everything in his power to accommodate my situation.

Professional, straight to the point, attentive thru process.

Bought a new pathfinder from this dealership yesterday! Great customer service and quick work getting us in and out ! Thanks Casey! The whole team was efficient and great to work with!! Would do business there again!

Great customer service in service dept.

After receiving a mailer from Autocenters Nissan wanting to buy my vehicle and asking me to text a number for an automated price quote based off the VIN number I received a quote of between $30,255 and $33,180. Of course this is to get you in the store and I expected a lower offer along the lines of what my research showed to be fair (between $27k and $29k)I showed up in store today and a salesman took the basic info(year/make/model/trim) and gave me a ballpark value of $23k(never having even glanced at my vehicle or gotten a vin number so no reason for huge deductions). $7k to $10k less than what they used to get me in the store with even less information that the vin would have given them. I asked why he is wasting my time and he indicated he had no idea where I got the numbers I mentioned. I showed him the texts and he still claimed he had no idea what that was about.That would have been bad to have that big of a tease to trick you to coming in, but worse is I then went to Carmax and jonny londoff who offered $28.2k and $27.5k respectively after actually looking at my vehicle($4.5k to $5.2k higher than Autocenters Nissan ridiculous lowball ballpark offer). I will point out in all cases these were offers to buy my vehicle outright not to do a trade-in so these offers are not impacted by different markup on a vehicle i was buying(as i was not even contemplating buying anything).They have ensured they lost me as a potential customer for good.

Recently had my transmission replaced. I was extremely worried I was going to be given a hard time on the warranty covering the work. Not only did they cover it like they said, they did it extremely quick! I was very pleasantly surprised.

I went to Auto Centers Nissan expecting to buy a used 2017 Malibu and while they were taking down my information and running my credit the salesperson came back to me a told me that they were going to upgrade me to a brand new vehicle at a lower interest rate and a vehicle with all the bells and whistles on it. Needless to say I was ecstatic and after I test drove my Sentra I asked where to sign. Once I got to see the finance manager he was very careful to explain to me what everything meant and he was also able to get my gap insurance and maintenance all built into my monthly payment. I absolutely love my 2020 Sentra and I’ll never shop anywhere else. Thank you very much to Kyle Cobb my salesperson and Randy the finance manager and to the whole auto centers Nissan family.

Bought a certified pre owned vehicle here. The purchase went perfect but the customer service in the following days was pathetic. We had a service scheduled and they did not prepare a car for us so they gave us a run around to get it. The sales manager is completley disrespectful and pretty much doesnt give a damn about service at all. He will not return a call or take a call so whats the point of having him. I wouldnt recommend this place to anyone that wants quality and professionalism.

Great place to buy a vehicle, and the staff was wonderful to work with. Enjoyed the full experience of buying my daughters car there.

Got a car and was dealing with son in icu with Covid in children’s and they was threatening to take the car back even tho we already had it and signed off on it and they was rude about it all

I went in today for the buyback event where they advertise they will give you up to 4000 over blue book for your trade. Austin was my salesperson who seemed nice but not really motivated or very caring. They appraised my vehicle and when he came back all he said is that they need a down payment to cover the gap between my loan and the difference. I asked him what the trade in offer was and he wouldn’t tell me. I told him I knew it appraised for this value and with that plus the 4 thousand I was good to go. He talked to the manager again and came back and said they had to get a down payment or would have to try to get me into a 2020 Murano instead of the 2017 Cadillac I was looking at. I told him no I don’t want a Murano and he asked me why. This kind of took me aback a bit as who are you to ask me why I don’t want a car. I explained I came in for the Cadillac and I had pre approval with no money down with the amount they should give me on the trade in. There was no reason for me to spend 40 grand on a Murano when I came in for a 24 thousand dollar Cadillac. I said you mean to tell me you want money down on the 24 thousand dollar car but none if I spend 40 on a Murano? I said it’s not happening. He spoke to the manager again and then told me at the last minute I had to buy a new Nissan or would not qualify for the extra 4 thousand. This blew my mind because all the advertising online never said a word about that. I even showed him the Facebook page and questions where customers had asked that and had been told it was for new or used. He couldn’t give me an answer other than he didn’t know or run the online marketing department. I told them to give me what is advertised or I was walking. They chose to let me walk away with very little effort to make me feel cared about or valued as a customer. I bought my new Rogue in 2016 from you and my husband also bought his Altima. Needless to say you have lost us as customers for sales and service. We will not be back since we are not valued and are lied to about what is going on at this event. I even called to inquire about an appointment and discussed the Cadillac I was interested and asked about the 4000 over blue book offer. I was confirmed this was available by Bob. Then I get there and it’s a different story. A gimmick to get you into the door and a waste of time. I was so happy with the purchase of my first car back in 2016 but this has really ruined my outlook on this dealership. No ethics what so ever. If you advertise something then you should follow suit. Poor business practices and terrible customer service. I will buy my next car elsewhere that values me as a customer.

They were extremely accommodating and did everything they could to make sure the payment plan on my new Rogue was as affordable for me as possible. Couldn’t ask for much more.

My part was ordered and I had to call to find out if it had come in yet. Then they forgot to tell the appointment maker about the additional work. Then I was told you didnt have a rental available for me.

This was likely the best car buying experience I’ve ever had. I perused the vehicle I was interested in online without hassle from the dealership; no annoying text messages, phone calls or emails.I came in later than my appointment time, but the product specialist, Jordan Shallenberger, was happy to accommodate me. He accompanied me on a drive of a vehicle I was interested in and while doing so was very knowledgeable about the vehicle. Once we wrapped up the test drive and debate about what truck I really wanted with my budget and requirements, I asked how long they were open. He informed me that they closed about 15 minutes ago, and not to worry about keeping them longer. I highly recommend Mr Shallenberger for his attention to detail and willingness to achieve customer satisfaction. Even after the sale, he went out of his way to make sure I got what I needed.After getting my trade appraised (I was very impressed and pleased with the trade value I received), I sat down with Mr. Jonathan Rapp to go over my financing. Mr. Rapp was also very knowledgeable and pleasant to work with.Total time at the dealership was around 2 hours. In my first Nissan with a smile, and likely a lifetime customer of the AutoCenters Dealer Group.

I was buying a used 2016 Murano Platnum. Did see the body scraped until they washed it. The touch up paint washed right off. My Issue was the fact they tried to sell it at full Blue Book Value and it had 2200.00 dollars of body damage. And would only take 1000.00 off. Never again will I wasted my time at this dealership unless they are replacing my transmission or engine under the life time warranty!

Everyone was great! Easy process!

What a great bussiness very cool & respectful everybody was, Cant wait to upgrade my car next whenever its the right time so looking forward to getting help by you Nick. 👍👍

I pulled up there with my 2007 Chevy Silverado ... 150,000 miles ... good condition. Wanting to make a trade and buy a new truck. Well they tried ripping me off, basically steal my vehicle. They offered me $1500$?!?!?... another dealership offered me $12,000... I blue booked it sitting there and it was $11,000-$14,000. I hope people don’t fall for this, these guys are THEIVES, and with the way the world is now, we don’t need these greedy individuals taking advantage of common folk trying to better themselves. Sick to my stomach . I WOULD NEVER TRY TO BUY FROM THIS PLACE EVER AGAIN!!!

Great buying and trading experience. Top notch service and fair prices.

Got me in and out if there in a minimum of time and charged me for just what they worked on.

Visit was good. Time to maintain was a little long but thats not an issue.

After much research purchased a new car 🚗.The paperwork and approvals took forever because it was an unusually busy for a Thursday. They had plenty of free snack food including fountain ⛲️ soda and really good hotdogs while waiting . They also have a big screen TV 📺.I didnt feel pressured to buy. They use a combination of computers, tablets, and a limited handwritten forms speeding up the process.

I drove down about three hours to pick up a particular vehicle. When I decided to buy it on Saturday, I need to come back Monday morning to finish up the paperwork when I got there, it still wasn’t ready from the service department. Also, apparently the battery had deteriorated from the vehicle sitting on the lot over the winter. The vehicle wouldn’t start until jumped. Once I got it home, again the new vehicle wouldn’t start. I was able to go to my local Nissan dealer and get it replaced, but I think auto Nissan of Wood River should have put a new battery in knowing that it was a problem.