The staff, especially Joe, could not have been any nicer! I purchased my first radio here and it was a smooth ride. I was actually stuck in traffic and the store was about to close. But Joe was kind enough to pull what I wanted and waited for me. I got a cool hat and and a lanyard while I was finishing up my purchase. I would strongly recommend this place.

I like when you order it goes to the closest store that had everything in stock for you. Shipping speed is normally 2 to 3 days which is fantastic. Looking forward to when a ham radio outlet could be in all states ☺️. They make it very easy to order online. 73 to all.

Looks like my original comment didnt post. INCREDIBLY helpful staff. Even though they didnt have the very specific item i needed and were upfront about it, they still provided me with a lot of info on the project Im working on. Special shout out to Joe, Steve, and Cornell. Only regret is that since they since they didnt sell what i needed I couldnt spend any $ there. Love to help out local business rather than go to Amazon.

Steve and his crew are passionate about the hobby and excellent customer care folks. Its always worth the time to visit and learn from them.

I love this place!!!!!!!! 😁😁😁😁😁 Its one of my most favorite stores. The people are fabulous.Today they had lost power before I arrived. However, they were still able and willing to sell me the products I went for in spite of having no power for the computers etc.I cant speak highly enough about this location of HRO.Thank you HRO!!!!!! 🙂🎉🙂🎉🙂🎉🙂🎉

I’ll be honest, I shopped at a competitor before I came here because the website was easier to navigate. But what the website doesn’t offer, these guys more than make up for in knowledge, shipping speed, and communication. I received a call that my radio was back ordered and it would be shipped as soon as it came in. Well, it shipped the next day, and I received it less than 24 hours after getting the shipping notification.

Really helpful staff had a variety of things very good stiff over all ~KO4PNI

Outstanding network of stores for the highest quality in all things amateur radio ... from radios to manuals to antennas. Expert, knowledgable, and friendly staff. I have personally shopped here for nearly 20 years.

Very nice was visiting from South Carolina, had me in and out quickly. Had called earlier on a radio when I got there had the radio radio for me to pick up and buy.

Knowledgeable and mostly cordial staff of licensed amateur radio operators. Their prices are mostly on par with most other large On-Line retail amateur distributors. HRO has the advantage of having locations in or near major metropolitan areas. You can actually look at and explore the radios and other technology you are interested in before purchasing them. Most of the other On-Line amateur focused retailers cant provide the same thing. They have open box deals and just about anything you need to get your mobile rig or shack up and running.

Steve Gilmore W4SHG, your national sales manager in Virginia, did an exceptional job of turning what seemed to have been going in a negative direction, and turned it into a positive experience through his professional handling of the issue. He is an asset to HROIn addition, Joseph Dobes did an exceptional Job of showing a sense of urgency and reacting to my needs as a new customer of HRO. He also represents HRO in a positive manner which has turned me into a HRO longtime customer.

I have never experienced a person being as rude as I have when I visited here. I walked in and was told by a man with whitish hair and a mustache that “You need to leave, Now!!!”, I was puzzled and he didn’t give an explanation, he then said it again. I said “Okay I am leaving” at which time he said “What can we help you with?” and I told him I was looking for a shortwave radio. He then replied with “You need to leave the store Now”. At no time did he give an explanation WHY I needed to leave. So I left and once I calmed down from the rudeness, I thought maybe they were only allowing curbside pickup, which looking at their website verified that was it. All the man had to say was “Sorry, because of Covid we are only doing curbside, can you please leave and phone in your order and we will bring it out to you.” Because of their rudeness I will now NEVER buy anything from Ham Radio Outlet ever again.

Great place for radio parts and help.

Really disappointed. Called Monday to confirm scanner antenna was in stock and would ship the same day to Ohio. Small enough to fit in a small flat rate USPS box for $8.30. Yet charged $9.95 shipping and sent regular mail (4 days later...still waiting). When I called was told that “the system picks the best option”. I guess they mean, ‘best for profits’.

Good guys, very helpful.

Well stocked store and very knowledgeable staff. Thank you

This has to be the best customer service and company I have ever dealt with. I highly recommend if your in ham radio to give this place a try. I will definitely keep spending my money here.

Disappointed that I just drove an hour to get to the store and was turned away. Apparently their showroom is not open to the public. I recommend you call ahead to see if they will let you in. They should post something online to prevent this from happening to others. Cant say anything about their service or pricing since I didnt get to walk in. They might be a great retail shop but unfortunately did not get to find out. Please post something about your walk-in traffic policy.Update: Thanks for the response. Your right, I do see it posted under the update tab.

Fast helpful service. They will help you move your packages to your call and will open product boxes to completly place you in your comfort zone. Nothing like being able to put your hands on your product and getting accurate information about your selection before you dump money online only to find out what you purchased does not suit your needs.

Regarding FTDX101MP mars Mod, One of our members requested this option, however the job was incorrectly done by the HRO Tech. The method for the FTDX101D was utilised which incorrectly installed a KS6 link, which programs the FTDX101 to 100w, making the MP think it is a D. The PO meter changes from 250w to 150w scale, and HF Max is 100w instead of correct 200w. Photo of mod below. If you order the MP mars mod please verify the correct method and procedure is performed. We have the details of both methods.Regarding the response below, which only suggests presumption ;Yaesu does not provide a FTDX101MP with any KS6 link (seen badly fitted in picture) or KS5 solder blobbed (000 R should have been fitted as part of the mars mod). If HRO does not claim responsibility for this obvious mistake using the incorrectly applied FTDX101D mod layout, then whom is responsible for it ? The below picture shows the facts and there is no presumption. The fact that KS7 also remains is another mistake. This should have been removed and placed on KS5. and no KS6 fitted, Then the procedure would have been correct !

Steve and the crew are awesome. Swapped a defective mobile unit for me quickly with no hassle. Was so impressed with service, I even bought my son-in-law an FT-70D (less than Amazon) and an antenna while there. Definitely worth the drive from Short Pump, VA to Woodbridge, VA. KO4BBO

The best ham radio store around. Good selection, especially for their size. Knowledgeable staff.

The staff was excellent! Steve was a great help and I met some other enthusiasts as well. I really appreciated being able to check out the radios hands-on right there in the store before I decided on a purchase. When I had some questions about the rig I decided to buy, they were even able to recommend some additional equipment. Even their online shop is a breeze.Ill definitely be going back!

We arrived 3 hours before the scheduled opening time, when the first person unlocked the door, an hour before opening, they let us in and we were checked out half hour before opening time. They answered all my questions,were very polite and friendly.

First time ordering from HRO . I ordered AA-600 antenna analyzer . Only after consulting them . They are professional, fast ! GREAT EXPERIENCE !! I WOULD RECOMMEND THEM HIGHLY !!!! THANK YOU FOR YOUR HELP !!

Knowledgeable, friendly staff. Good stock. In store prices are as good as I could find online, but no shipping.

Always friendly and knowledgeable, I always enjoy going into Ham Radio Outlet. They have a great mail order service, but the expertise in the store there in Woodbridge is terrific. They have advised me, a new amateur radio operator, a number of times and their advice has always been spot-on. Absolutely recommend.

Great Customer service. Friendly and helpful.

Im a new Ham, and still have a lot of questions. My wife and I stopped in a few months ago to check out the store.The staff were very helpful and friendly. What was also impressive was that they didnt ignore my wife when shed ask questions. Believe me, thats a rarity.Besides an impressive stock of radios they also have a good selection of guides and diy books.

I enjoy stopping in this HRO store whenever Im in the DC area visiting family. Steve runs a great shop and everyone there knows their stuff and is very helpful.

Got some great advice from Steve, everyone is very helpful.

Made all the long way from Switzerland and really, all the positive attributes of the enthusiastic and knowledgeable staff members can for sure be confirmed. They know what they are talking about from their own experiences as ham operators and they live and share this spirit.Although small in surface this shop has a huge range of ham stuff including books and other teaching material.The visit was worth its money and the experience is priceless73 de HB9EDP

Normally I would go Gaga over this place. I know it’s a business designed to make money but apparently no one but the manager can slap on a UHF connector for me on a drive from VA Beach to home for under $20 labor. If we are wondering why we are losing HAMs everyday this is an example of why. Friendlier Service for the customers who really have to go out of their way just to walk through your door. I was going to spend more money in there and outfit myself over time but I will order online now and spend my money elsewhere. I’m sure you will survive without my business.On a good note I was able to do a one for one exchange with no issue.

Working to get my mobile HF rig back going in the truck. Folks were helpful and patient as I schemed a non standard antenna install hypothesis...

Always a delight to visit. They always have what I need and then some. What a hobby!!!

Knowledgeable friendly staff, outstanding selection of amateur radio equipment, antennas, supplies and books m

Thanks for the updated information Steve. Service like one would expect .

Drove 5.5 hours to buy radio equipment and was told I couldnt come in the building, I will never go back for sure

I am Steve Stimpson, W1ST, living in Chapel Hill, NC. Great store--I try to stop by on my 5+h drive to visit parents in Northern VA every time I go. So nice to have a store with hands on ability to play with a wide variety of new rigs and also thumb through a ton of books/literature, and also a great selection of ham radio station accessories. We need to keep stores like this on the map!--few and far between these days, but so valuable to the ham radio experience. Keep up the good work!

Great staff... wonderful visit

Very good products.. a little on the small side, same with parking.. Manager / employees were extremely accommodating to me.. high praise for that.

They are a good chain, one of few larger hamstores left in the country, (USA). Prices arecompetative, and free shipping, usually the next day, for $100.00 or more purchases.

PROS: Item got here timely considering one day was Sunday, the other a federal holiday, so mail didnt run those 2 days. Item delivered by USPS.CONS: No way to check order status online, (at least I could not find one)No tracking number or email to confirm shipment. I paid via PayPal and quickly received email invoice, and that last I heard of them until item arrived 5 days later, VA to NC. Although I really did not doubt something happened with my order, a simple email to confirm shipment is not too much to ask, everyone else does it. That is my only nit with them, hence a 4 instead of 5, because I have been satisfied with HRO in the past.

Always had the purchases sent to me in NC so never actually visited the store. Great guys, pretty knowledgeable. If you have really technical questions ask for Steve, the manager. (Almost) nothing this guy does not have an answer for!

Excellent customer service, patient, knows all stock in depth. Great Ham Elmer for newbies! Ive been licensed 50 years this month, and Steve in the Woodbridge store is my HamCation and Dayton Go-To-Guy every time !

About a week ago I had a bad experience at the Oakland Ca. store of ham radio outlet trying to order a ALM 31 crank up tower. I sent an email late at night to hro customer service dept. The very next day I received a phone call from Steve Gilmore the national customer service manager. He was very concerned and apologized sincerely. He was able to arrange for me to pick up the mast at US TOWER just three days later and at a $100 discount. This is what I call great customer service. Thank you so much Steve.Bob WE6M

The staff is very knowledgeable and helped me find the parts I needed to finish my antenna project

Very knowledgable and honest staff. People like these keep the hobby fun.

Awesome they are the best when it comes to amateur radio and transmitting devices very knowledgeable staff very warm and friendly... You will find it a great experience if youre into those such endeavors!!!

A whole new world with a life time of entertainment.

Somehow I always manage to find a new radio at the HRO booths at Orlando and Dayton every year. They seem to always have the lowest prices on major equipment, and always have it in stock. I look for Steve to work with, hes always good-humored, knowledgeable, and takes time with each customer to help make the right purchase. Highly recommended ! de KK8ZZ

Staff was very helpful and showed us several radio options, even though it was almost closing time.

Always has what Im looking for. Very nice staff.

It is hard to find a bricks and mortar amateur radio store these days. Nice store, good inventory.

Thanks to Steve at HRO. I recently purchased an Acom amp and Steve was very knowledgeable and very helpful in answering questions about the product after I received it. Its on the air it and works as advertised, it was an excellent purchased. Thanks to all at HRO.

Glad I made the trip.Went over to look at the Kenwood TH-F6A and a few antennae.The guys helped tremendously, were very friendly and knew what they were talking about.Prices matched anywhere I could find on the web and they stock just about anything you could want.Will definitely pay HRO another visit very soon.Couldnt be happier!

Patient, friendly and well educated and passionate about every product they sell

I cringe everytime I walk in here and the only reason I walk in here is if I need something now. Most of the staff is rude. And they leaving me feeling like Im bothering them. After this visit I have decided Im only ordering online from other retailers or Amazon or Ebay. I have better customer experience at Walmart than hro and thats saying a lot

Great place. Just wish they wernt the only retail ham radio store in the area.

One of the onlyham radio stores in the region, good selection of radios. Gear. Prices are ok.

The customer service and attention was outstanding. I needed all of the help and i got it here!

Steve has gone out of his way so many times to help me in not only in deciding on a radio, but who would stay open after hours to install the 1.8 kHz ssb filter for my new ts-480hx, you just dont get that kind of service today. Just wanted to say thank you steve! just one of many aspects that have made me a lifetime customer. Happy Holidays Steve and to all at the Woodbridge store.

Staff is helpful and quick to respond to a question.Shipped me a Cobra Lite Senior antenna, in a MFJ box !Not impressed.73

They sold me every one of my radios. My first HT,2m, HF. All Yaesu. Ft1d, Ft2900, and my Ft450d. Never dealt with the same sales person. Each one was helpful and never persuaded my decision to use Yaesu exclusively.Loyal customer KC3EDN. 73

Stopped by with a friend. He bought an HT. Nicholas Clevenger was great, super customer service and helpful with setting up the HT.

I got a Radio there and some Accessories there! Great Staff!

HRO has been a tremendous help to me. I would not have had the successful introduction to ham radio without their kind and courteous help. My first few months of ham radio have been quite remarkable considering I knew next to nothing about the selection of equipment I might need and how to get started. The equipment has all performed flawlessly and to date I have made well over 150 contacts in appx. 35 countries, all since the end of January of this year.Thank-you for your dedicated service.Rich Reimer (KC3DMZ)

All the staff was very helpful and the mgr. was willing to sit beside me to explain and demonstrate the operation of both of the Yaesu & Kenwood rigs I was considering to purchase. Couldnt ask for better personal service, consistently worth the 4 hours drive to the Woodbridge store and always worth the trip. They have earned by business with both exceptional service and competitive pricing as well. Kudos!Jeff Meyer K4DKW

Joseph Smilth - N4JCS, has always helped me when I go to the store. I just stopped in on the way up North and wanted to see if they could sell me a replacement cable for my car 2 meter/440 antenna. Joseph looked it up when I bought it and found that even though had been discontinued they had two at another location. I wanted it for the trip then he found a cable that would fit in stock and I was good to go! I am so pleased there is still a Ham Radio store you can go to. It is the only one in the whole area. I brought my Father here a few times when he was alive and we had a good time looking at things. Stop in if you are in the area and thanks Joseph for all the help over the years.Martin - KI4CFS and my wife Barbara - KI4GMU

KM4RHI here - new Ham looking for help and so glad to live within 30 minutes of the Woodbridge HRO. All the staff know their stuff and are quick to recommend the right equipment for my level of use. Even to the point of suggesting I wait on some items until I get my shack installed - how great is that? HRO website is top notch as well...you can visit any store to take advantage of special deals like open box, discontinued or even used stuff - its ALL GOOD!

I was in Anaheim at the end of September for a work conference. I planned an extra day just for R&R. I made my way to the HRO store there. What a great bunch of folks. I had been thinking about a D-Star handheld. I ended up buying an ID51A Plus anniversary edition. The gang helped me get the right quick reference guide - even point out that I was about to purchase one that was not current. The placed an order right there so that the correct one (they were out of stock) would ship to my Richmond VA QTH from the Richmond store. When I got home it was waiting on my porch. I loved these guys in Atlanta, now I love them in Anaheim. And while I havent darkened the door of the DC store - ridiculous traffic (and thats from the POV of an Atlanta guy) but they have been great for several online orders. Give these guys your business so they will be around for many years.BTW, I just placed a reservation on an IC-7300 using the reservation feature on their site. Dont know if the budget will allow when it becomes available in the US but this is a nice feature. And if I dont take advantage of the reservation they will credit my account for the $35.00 reservation fee. Smart!

Nice store, good folks, expensive toys.

HRO in Woodbridge provides great service with knowledgable staff attention when I visit.I typically order online and get my purchases overnight as I live in Chesterfield.Va.Joe has always went the extra mile to help out.Thanks for the great service guys!!!A satisfied customer,73RickyW4KQB

I Insisted on detouring to HRO Woodbridge on my way back from a trip to Lakehurst, NJ for business. Coincidently, the traffic on 95 was beginning to back up just where we exited. Having been to another of their stores, my expectations were not high but when I entered the store I was genuinely surprised and pleased! A very nice showroom with a lot of stock. Helpful staff. Im about 2 hours away and will definitely be back to purchase my next radio( after playing with the demos)

Great people. try to make here each time I am in town.

Awesome store to look at the ham radio products you want!

Excellent customer service. They had the parts I needed for my ham radio.

Sales associate was very patient with my husband who knew some of the functions he wanted but wasnt sure of the exact product.

HRO is my go-to place for everything Ham Radio. Great staff and great service.

Great place to go for Ham radio equipment and knowledgeable staff.

They know their products and the community radio clubs. Asked if my son was getting into ham radio hobby.

Good staff that are helpful. A little hard to find the actual store though as it is hidden in the the middle of everything.

Nice folks, good supplies for amateur radio operators

This place has everything you need related to Ham radios. Lots of books and study guides to get your license too.

One of our favorite places to spend money

Always nice to go to the toy store

Very knowledgeable and helpful staff.

Very helpful with my problem.

Very helpful

Everything you need in ham radio.

They had everything i needed except for an antenna adapter.

Its the ham radio candy store, what else needs to be said?

Good service.

Old school retail.

Great store

Get YOUR Ham gear here.

Great place

They always help me out.

Knowledgeable staff