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Rack Room Shoes
1001 N Arney Rd Suite 212, Woodburn, OR 97071, United States
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Rack Room Shoes
Comments
Ro
Review №1

Nice big selection of many different styles. There is something for everyone

Mo
Review №2

Went on Saturday and was helped by 2 amazing employees! Very helpful and friendly. Older lady who was there was extremely friendly and helpful in finding shoes. The other girls there were super friendly too.Great deals, went during there boho sale, and definitely be going back.

Ka
Review №3

Cute shoes, ok prices, rude and condescending employees. Not worth it

Be
Review №4

Wide selection of shoes for men women children, great value for the money

Wa
Review №5

Great service and great prices. Thank you!

Ja
Review №6

Only one employee during busy labor day weekend. Absurd number of questions at checkout (phone, email, zip, donation, etc). Got two pairs of kids shoes at reasonable price.

Da
Review №7

They sell shoes at an outlet mall. Thats it.

Ch
Review №8

Clean, good selection, friendly staff

Pa
Review №9

Did not find what I wanted.

De
Review №10

Friendly and helpful staff!

Br
Review №11

I went and bought shoes from this place and they charged MY card twice WITHOUT my permission and i called to inform them they will not give my money back i told them i have receipt and bank statement they kept saying it was my bank fault. I called my bank which is a credit union and they said they did charge me twice. They still will not give me my money they stole. These people are completely rude! I will never buy shoes from here again and i will be taking my shoes back. Luckily my bank is going to handle it but that takes time amd i had to get a new card which is frustrating. NEVER COME HERE!

J-
Review №12

Great deal on shoes

Ha
Review №13

Used to work here. Really sweet management and good deals.

Jo
Review №14

Ok prices

ly
Review №15

Payless shoes quality and Nordstrom price. Didnt like it.... felt like payless rebrand themselves. Even smelled like payless shoes.

Ma
Review №16

Good selection, good prices, very helpful staff.

Br
Review №17

Good deals, and they were helpful when we needed to make a return for a defective shoe that was worn outside.

Mi
Review №18

Outlet store - friendly people and good selection

Sh
Review №19

Terrible customer service!On a bogo 50% off deal, I paid approximately $100 (full price for the $100 shoe) + $30 (half of a $60 shoe) ≃ $130.I came to return the $100 shoe (completely unused and its original packaging) and wanted to get a $70 shoe in exchange.So according to their bogo 50% off deal the total should be $70 (full price for the exchanged shoe), + $30 (half of the other $60 shoe I already bought) ≃ $100.I should be getting a $30 refund on the exchange but the store clerk was telling me the they owed me nothing and that my balance was $0. I was very courteous, smiled all the time and politely told him that it was a mistake and tried to explain to him I should be getting $30 refund but he told me Sir, if you want to exchange the shoe tonight you need to keep quiet and let me do my job. I asked why he was being so rude. He replied I am not going to help you until you keep quiet and walked away from the cash counter. I stood there dumbfounded and questioning myself, like what did I do to offend him. I was only trying to explain to him politely that I should be getting a refund (I have a PhD in computer engineering, I know my basic math).Afterwards, while he was walking away, I asked Are you being serious right now? Why are you being so rude?. He kept saying you need to keep quiet if you want me to come back. Basically he was telling me to STFU and let me do my job. I felt severely disrespected and got mad. I shoved my shoe boxes off the counter and left saying I dont want your shoes or your money!Look, I am not one of those difficult customers. I have friends who have worked in stores and diners. I have heard horror stories of what kind of customers they have dealt with, but I assure you I am not one of those people. I was very amicable the entire time I was in the store except when I stormed out. This is my first time ever writing a bad review for a store because honestly I felt extremely disrespected.

23
Review №20

Large selection but only in smaller sizes or larger sizes and prices to high 😢

Da
Review №21

Clean store, friendly employees. Decent prices.

SY
Review №22

Great deals on Nikes!

K
Review №23

Good store

Sa
Review №24

Good deals

Wh
Review №25

I love

Pe
Review №26

Good shoes, durable and durable

ch
Review №27

Many shoes to choose from

Information
12 Photos
27 Comments
3.9 Rating
  • Address:1001 N Arney Rd Suite 212, Woodburn, OR 97071, United States
  • Site:https://rackroomshoes.com/store/663?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=663
  • Phone:+1 503-981-2198
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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