Good costumer service. Found the car I was looking for. Thank you Mark!
Not honest with there customers. I purchased a car from them on Saturday and took it right back to them on Tuesday. Check engine light turned on about 16 hrs after purchasing the car. I got an estimate on the cost to fix it (about 1 gran). Yea no thank you! I called PacificAuto told them to either fix it or give me my money back! When I said fix it I meant fix the problem! They just wanted to replace the sensor more like just have there mechanic turn of the check engine light back off. Which is horrible dishonest thing to do! They do not want to invest in the car all they want is to sale for ridiculous amount and make there money and commissions. They refused to fix it and gave me a refund because they didn’t like how I treated them. Hahahahaha. They didn’t like the fact I stood up and got in there face for being dishonest. They new exactly what was wrong with the car. They have there own mechanics. When we test drove another car the check engine light came on after driving off there lot. I’m sure they will also just have there mechanic turn it back off. Just like I’m sure they have the car I returned back on the lot ready to sale to the next victim!! Beware people!!
Selection of vehicles excellent and close to home, we found our truck here and they were fair to deal with.
Francisco was very helpful and gave great customer service. Variety of great selection of cars!
Great experuence thanks for the great deal on the truck amazing experienve very friendly
I went in looking for a car and instantly got helped by a man named Rodrigo. He answered all my questions and made the process of buying a car go smooth. This is my second car I’ve bought here and I will be coming here in the future.
Verry good dealership we have had problems with multiple dealerships in the past. This one WILL NOT SELL YOU A LEMON. Just to prove that they have over 100 cars on there lot in the back waiting to just be inspected and made sure they are perfect before reaching the lot. While we were doing paper work the owner took our car we were buying to the back and gave it a wash and cleaned. Very thoughtful company and employees. I personally dont think I would buy a used car from any where else. And me and mt wife are so glad we found a car like this.We bought a 2007 gmc yukon denali xl
Did not follow through with what we were told over the phone.
Elda was amazing made it fast and easy for us. Answered all questions we had made my first time buy really enjoyable. 100% recommend.
I bought a jeep from Mark, he was a pleasure to deal with. I live 7 hours Away and they made the process a breeze
Elda was very knowledgeable and provided great service. Our final transaction went extremely fast and we are very pleased with our purchase. We would highly recommend.
Great service and good cars
Their really great and nice people! They couldn’t make this any easier! Thank you guys!
2007 jeep liberty. I had it for less then a week and lights started coming on in the dash, now already have had $750. Of work done and My husband has replaced thermostat a coolant sensor. and still haveing overheating problems.They say they inspect their vehicles before putting them on there lot. Well auto repair shop said there were no fluids in the vehicle. So dont buy a car from them.
Just purchased a vehicle from here and had a great experience! The staff here is very friendly and dedicated to working with you. My credit wasnt the greatest but they were still able to help me out and get me into the vehicle I wanted without any hassle. Definitely recommend giving them a call or stopping by if you are looking for a car, truck, or SUV!
Elda helped us she was very nice and had a lot of patience. She helped us a lot and helped us find and buy our first car.
We worked with a wonderful saleswoman named Elda & she made our first car purchasing experience very easy & was very helpful throughout the whole process. We look forward to doing more business with Pacific Auto LLC in the future.
The worst car dealership ever they sell their cars way over the price and 80% of the cars that are there has a problem and they dont want to be responsible for it. I would not recommend this dealership to no one.
I had the pleasure to meet Elda and have her help me with purchasing my first car. She was super friendly and made the whole process easy! I would definitely recommend Pacific Auto LLC and Elda as your sales agent!
I HIGHLY recommend this place, and i HIGHLY recommend Isaias!! He was a huge help! He helped me get the car I have wanted for years! And was very patient and helpful when it came to questions I am had. He worked with me on ever aspect he could. Great service! And I love my new Honda Pilot😊😊😊
Good place to buy a car, Really friendly and answered all of my questions.
Very unprofessional place!!!!! Do not recommend!!!!!! drove by a few days ago in the morning saw a couple vehicles I liked and stopped I went in and no one was to be found sat in my vehicle and nothing I went back in after 20+ minutes of waiting and out comes a lady with a make up bag in her hand just stared blankly at me didn’t even say good morning or anything so at this point I am very upset and I walked out lady never asked what I needed or if she can help!!! I assume that she works there due to the fact that no one else was there but 20 minutes of waiting for somebody and seeing what she was doing is very unprofessional never again!!!!!! Save your time people!!!!
Really bad service the owner was very rude I came in and offered to buy a car in cash and he told me I couldnt afford it.... 🤔Its better if you take your money some were else because this guys has no respect for his ex-costumers (Im no longer a customer)
Worst experience ever!!!! I spoke to a older lady there last week very rude gave no hopes of purchasing a vehicle she has a attitude like she doesn’t want to be there like if she is better than everyone else especially not wanting to show the vehicle we wanted to see due to her not thinking it was going to happen I have purchased vehicles in the past and very good service but this lady was enough for me not to go back!!!
Me and my wife enjoyed our experience with Pacific Auto LLC very much we believe we were treated very fair given reasonable prices and explained auto buying process very thoroughly we would recommend Pacific Auto LLC to any family member or friend
Great experience with them did their job very well Jesus Arias was very helpful and did his job at an amazing quality.
I have to retract my previous review. I just traded in the 2016 Mustang I purchased last year from Pacific Auto. When I bought the vehicle I was told by Miguel that it only had 1 owner and had never been in an accident. After I purchased the vehicle Carfax showed that it had 2 previous owners and I had a buddy that works as an auto body technician tell me about a month after I purchased the Mustang that it has been in at least one accident and that was confirmed when I just traded it in for a 2021 Mustang. I was $2k upside down on the loan as a result. The Ford dealership told me they won’t even sell the Mustang on their lot because it’s not up to their standards. They’re going to wholesale it and it will end up on a little hole-in-the-wall lot like Pacific Auto! Moral of the story: If you buy a used car make sure you pay a mechanic or auto body guy to look at the car before you purchase. Lesson learned.I’ve downgraded my review from 5 stars to 2 stars because I was lied to. It’s 100% my fault for not doing due diligence. Honestly, if they told me it had been in an accident and had 2 owners I probably would have still purchased from them…but wouldn’t have been lied to.One last thing. I didn’t realize until after I purchased from them that the car had been stripped down. There were no floor mats, the tire kit in the trunk was missing, and the emergency key in the key fob hadn’t been cut. It cost me about $800 to replace the items that should’ve been included in the vehicle when I bought it.Paying $100 for an expert to look at the car before I bought it would’ve saved me about $2,800 when you consider the loss I took when I traded it in last week and the missing items that should have been in the car when I bought it.[Original Review] Saw a beautiful mustang on Facebook. When I messaged Miguel he got back to me right away. I showed up at Pacific Auto and they took great care of me. The process was easy and Mike and Miguel were professional and helpful. I had a great experience with Pacific Auto. Definitely recommend them.
It has been the best experience shopping for a vehicle at pacific auto llc because i was not only treated very well but also made fell super comfortable i was answer every question and I felt like purchasing from then was not just a business matter but I was becoming some how part of a new family I thank you for you great custumer service and good inventory of cars
This guys are really easy to work with they helped me get a really nice Chrysler 300s ask for isais they have really great customer service definitely earned my family’s business highly recommended
Me and my husband went by in search of a truck we showed up and a lady named Edna elda I don’t remember greeted my husband never once greeted me and proceeded to show us the vehicles that she had in mind in less than 10 minutes of us being there a bearded man showed up and was standing around behind her like a guard dog we have drove by multiple time and allways see these two people together either at this location or the other we thought nothing of it as it is a dealership and people have coworkers but After this everything got very awkward all you heard was Amor Amor amor amor this amor that we stood around as one interrupted another and basically started bickering about who was going to take us to show us another vehicle and we decided to leave this ended up very uncomfortable and a waste of time we had our eye on multiple work vehicles there but due to the circumstances and the unprofessionalism we shall take our business to Xtreme down the road!!!!!!
This review was meant for Albany South Pacific.
Before I came to Pacific auto, I was trying to get a car in several dealerships with none chance and then I ask to Elda some information for a car that I saw by Facebook, since de beginning she was kind and helpful, she work hard, for get me a shot, and they found me a lender, this guys are amazing, definitely the best care that I ever had so far.
Great customer service and great deals! Highly recommend!
Great Excellent Customer ServiceVery clean Auto shopThe car I bought was In Excellent Condition
Isaias was great! Highly recommend purchasing through him!
I am a young naive woman with anything to do with cars so when I found myself in desperate need of a reliable vehicle the shopping process started exciting but soon morphed into a nightmare. To say at the least I was not at all confident going into yet another dealership; but from the moment I met Isaias at Pacific Auto I felt a genuine concern at how badly I needed a vehicle. I would rate this place 10 stars if I could. The focus and care towards the customers experience in buying a car definitely exceeded my expectations. I went in hopeless and defeated but they literally made my dreams come true with what I now drive. They made it so easy for me as the customer and all around comfortable to do business together. I HIGHLY recommend these guys and especially Isaias to anyone in any situation. They will happily do their best to find you the right vehicle.
Really good customer service, they work with you to get the best deals. I would highly recommend. Make sure you ask for Marco Luna he really helped me out a lot.
Responsive, friendly, willing to work with you. Didnt feel rushed and worked with the same person for the whole sale.
Very nice staff. They are extremely helpful and honest. Made car buying very easy!😊
They did everything they could to get me the car i wanted and i left with the car i wanted 😌😁😁😁😁😁 deffinatly recommend
Very put off by one of the employees who followed me and my mother to another dealership accusing that I took the keys of one of their vehicles. We had asked to see a car earlier and the gentleman left us with the keys and told us to play with the car, left us and did not come back to help. So before we could leave I removed the keys and left on dashboard because if left inserted there was an alarm that continued until key was removed all the way.5 mins after we leave I see the salesman followed us down the highway and asked for the keys back, I didn’t have the keys and i told him they were on the dashboard. But he blocked our way from leaving the lot and demanded we turn back to his dealership to look for the keys for him. I listened and went back and of course the keys were right there still on the dashboard where I had left them. I am appalled by this because either you have a blind salesman or he accused me of stealing, let I mention I’m a young 22 year old college student and felt defenseless to speak out against him. I never plan to return and I hope no one else experiences this uncomfortable situation.
It was a great experience!!!
Great car, great experience. I live in Portland and was worried about the difficulties of buying a car in Woodburn. They took it to get it looked at for me after I checked it out in person and dropped it off at my home. Only thing is that I wanted Crater Lake plates, which they dropped the ball on. But the car, people and service were so fantastic I had to give 5 stars anyway.
Bought a car and and it was the best purchases i have made..
They where very nice! Bilingual sales person! Jesus was awesome.
Great people to work with. Bought a great car cant be happier!
Cars are well kept, staff can be helpful at times, always get new used cars to sell every month.
My husband and I bought truck from here after ours was totaled. They sold us a truck that had some difficulties a few weeks later. Pacific Auto is willing to work with us on the cost and fix of the truck. Once the truck gets fixed, Ill update this review.
They have a nice selection of used cars. The price range is nice for people who cant afford new cars, but still want a nice one.
Never, ever, buy from them. They will take advantage of you. They will charge you 30% APR (insane and unseen anywhere else). Plus once you get the car, it will stop working properly and they will not deal with it. They are unprofessional, to say the least. If I had known what I was getting myself into, I would have never gone there. They take advantage of people.
Awesome customer service Roman is an awesome sales men was very helpfull, patient, and willing to work things out with us, not pushy to sale like in other dealerships absolutely love hes service, will defenettly come back to pacific auto sales in woodburn ...
I had a bad expirience before but they contacted me and made it up to me i guess it depends on what person helps you out. This guy named marcos did everything he could to help me out and gave a beautif truck. Thank you.
Great Customer Service !
Great friendly service and have variety of selections to choose from.
They’re Employees are Shitt when answering the phone “Miguel”
They should close this place .
Great good affordable inventory
Bought my car from them
Great people!!!..
Miguel is AMAZING !!!!!
Thanks to my friend Marcos from Pacific Auto for his help in buying my truck, very kind the friend
Very good place to buy a car all the staff are trained to help you choose a car and they also offer financing! I recommend it !!! 👍
Very good service, very friendly and fair prices, I recommend it 👍
Thank you very much Marcos for helping me find my car, I am already missing
Very happy with the attention that the worker, Elda, gave me! And I am very grateful for all the help you gave us, thank you !!
I was satisfied with the deal and the seller was very friendly, happy with my new purchase
If I could, I would give this place zero stars. Mrs. Elda who works there is a very disrespectful lady. I dont know how to treat people, she thinks she is better than one! Me and my wife are going to buy a car in cash and we better left because she treated us like garbage as if our money did not count or it was not good for her .. We better went to another dealer there in Woodburn where we bought our car! !!!
Excellent service and very good cars, I recommend 100%
Thanks, Marcos for the Ford F-150 we are very happy with our purchase.
We were satisfied 😄 how the seller Elda treated us
I bought a corvette Thank you very much for helping me Marcos
Thank you Pacific Auto LLC and Elda for your good service and all your attention in helping us get the car we were looking for ...
I just wanted to say that thank you Pacific Auto LLC for helping me and for serving me in the best way and for the trust Mark Luna 🙏I want to say thank you to Pacific Auto LLC for helping me in the best way possible and for Mark Luna helping my family and i out 🙌
Thank you elda was very kind to us when buying the car
Accessible financing
I came to buy a car with my husband and we were met by a very rude woman. Her name was Elda and she was not interested in dealing with me but with my husband when the car was for me. The return always on the phone and a very unpleasant character we have already dealt with her in another dealer and we have heard many good things about the dealer but after this unpleasant experience we do not return !!!!!
Thank you for your good attention Elda🤗
I was treated very well thanks aelda
Very good service and friendly treatment that make you feel at home. The best cars in the region I recommend them
Elda treated us very well
They have good customer service with professional people to help all the people.
Very good experience here at Pacific Auto LLC. I recommend that you come and buy your car here, with Jesús Arias
Thank you pacific auto for your help to get me my Gmc Arcadia 2017 especially thanks to Marco Luna for all the help and his good service.
Thanks to pacific auto llc for their excellent service especially to roman patiño for his kindness and good service in the purchase of my truck
Its a good place
Seeing the cars are very nice someday I can buy one
Very good
Good alluda
The best cars in woodburn
Excellent
Business