Mark is a very nice down-to-earth sort of guy. Upon meeting him he admitted right off but he does not really techy, so it may take a while for him to get back to you. But so worth the wait. I found him just by accident and I am so blessed. I would say his meat is top of the line in flavor and tenderness. the Burger is flavourful and low in fat I have been extremely satisfied with the productd. And aside from that he is just a great guy to work with he is trustworthy, kind, and very flexible in keeping the customer satisfied.. For grass fed healthy beef it is very affordable