Very helpful staff. Really liked the Doctor. Highly recommend!

First time patient, Dr. Yoon was great and the staff was very helpful, especially Alex.

The staff was extremely nice and helpful the whole way. This was my first time ever going to an optometrist and I was super thankful that they walked me through every step explaining what was going on and put me at ease the whole visit. I loved it and I will forever look forward to future visits. This place is amazing and I recommend for anyone wondering if their vision needs correction.

First time patient. Everything went excellent. The optometrist I had, Dr Swanson, is not only very skilled but also treats you like she really cares.Id definitely recommend you try RxOptical for yourself.

Friendly staff. Lauren Yoon & Kristie did a nice job with me. I have come here for several years and always pleased with service.

They have a good selection of glasses and the people who work there are very professional. I also got an eye exam at this location. It went very well. I would definitely recommend this place. Ive purchased 3 pairs of glasses here and I will likely buy more in the future.

Doctor Swanson is the best eye doctor EVER! The staff is excellent!! They are all super friendly, professional and really know what they are doing!! I love that they are honest and tell you the truth when you are trying glasses! We wont go anywhere else. We worked with April, Annette and Eric and they were all top notch!!

Everybody at this office is so, so incredibly nice. I got my exam here and they definitely got me the right prescription, AND they dont have to do the eye puff for the glaucoma test because they have newer equipment that doesnt require that. They have quite a few frames to choose from. HOWEVER. Although I give the office itself a 5 star rating, I would not recommend buying from any office, period. The frame prices are very high compared to online. Expect most of them to be in the $190-$350 range. Even with insurance, very expensive. I always recommend buying glasses online IF you are willing to take the time to find measurements you like and search around. If youre not worried about that, Rx Optical is a wonderful choice.

Im so happy I found Rx Optical. Dr. Kocembo is absolutely wonderful!! The staff is amazing!! I wont be going anywhere else. I would highly recommend Rx Optical to all my friends and family. Thank you for such great professional service. 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Greatest customer service ever. I drive 45 minutes because I know nobody local can be as good as Dr. Swanson. I highly recommend going here.

I was five minutes late, they couldnt fit me me. Which is completely acceptable, busy offices are busy. But the staff I spoke with were passively-aggressive /snooty toward me, as if they have never been late to anything ever, and I must have done this intentionally, because I must think the world revolves around me. It gave me the feeling of a place I did not want to be, especially for health care.Also the address on google is incorrect - or my phone has a bug in its copy/past function.Employees of the Woodhaven office, complain about late patients all you want, but keep it behind closed doors, youd want the same treatment. Remember, patients are human, so are you.

Dr. Swanson is very thorough and friendly. Alex helped me pick out my favorite all time glasses and Ive been wearing glasses for 50 years! Great people and professional service!

I travel 25+ minutes from my new house to come here because of the exceptional service from both the doctors and front staff. I just recently had an appt. here and Karen (who stated she usually works in the Southgate office) spent over an hour with me, going through all of the frames available to find the perfect pair. I cannot praise this place enough!

I have been coming to Rx Optical in Woodhaven for two years now. I have received nothing but excellent customer service here! I cannot remember the doctors names, but both that Ive worked with have been really professional and have thoroughly explained every step of the eye exam to me. There is a good selection of frames in the store, and Im always able to find something, regardless of the price point Im aiming for. I got my eyes tested on a Saturday, and by Tuesday morning, I received a call saying my glasses were ready to be picked up. The service at Rx Optical in Woodhaven is friendly, quick, efficient, and knowledgeable. I will be coming back for years!

I love it here! Everyone is very kind and helpful. I definitely would recommend going here.

They gave me wrong perscription for my contacts. I know what it should be (.25 difference between) and even if my eyes were worse they gave me same script for both eyes. The doctor was nice, but talked too much. My husband and I were seen together so she wasnt paying attention or mixed up script. I was only wearing one at a time so I could read as well as see far away. They gave me script for weaker eye so if I did wear both it made everything fuzzy. Or if I wore the wrong one in one eye it was fuzzy. They said I had to get used to it. I went to Americas best and they confirmed my suspicions ..... RX optical refused to admit their liability. Never again. I would not trust them with anything again.

Love the doctors however the staff are totally incompetent. They dont relay information and lack professionalism! I will never go back.

They have been professional, helpful and friendly every time I have visited.

The guy with the glasses and facial hair. Needs to have better people skills

Recently took my 5 year old daughter here for her first eye exam. Staff was efficient and friendly. The optamologist (sp?) was absolutely wonderful with her. Will definitely be returning to this location!

The first lady who did my eye test was extraordinarily nice but the day I came to pick the glasses up they shut the door on us right as we were about to walk in at 4 oclock exactly. Very annoying and kind of a dick move!

This is the only place I go to get my glasses! Great people with excellent customer service.

Long story short I had a older pair of glasses which needed updating after some wear and tear. I decided to spend a little more and get a better pair of glasses. At first i thought every was great. The exam and selecting a new frame. I went away happy with my choice. Though i was willing to spend a little more on a pair of glasses that not only were more sturdy but looked better, i had a budget i wanted to spend. The frames/glasses I selected just met that budget after I sat down and the sales associate when over my insurance.While waiting to pick up my glasses I did a search on the frames I picked and noticed how much cheaper I could have go them online. I still was under my budget so I didnt sweat it too much. Picked up my glasses and everything was great.Untill a few months later I was sent a bill for 60 dollars and a letter claiming I had exceeded the amount my insurance would cover and I must pay the balance.The sales associate had all my insurance information on their computer and claimed they double checked it and I was given and total to which I paid.I do believe I was sold additional services knowing I had a limit and it wasnt going to be covered. I wouldnt of got these otherwise. Once again, I had a certain amount I wanted to spend and I went over that cause they misquoted me what would really be the balance.I cant recommend a business that lies to its customers. Friendless only goes so far when you are also being dishonest in the process. If you go here beware of the bait and switch

I have taken my daughter and my self for eye exams and contact exams. We have been going here for several years and have always had great service from the complete staff.

Took my daughter on short notice

I cant say enough nice things about Dr. Swanson. She is so very kind!

Permanently closed?