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Boost Mobile
1999 75th St, Woodridge, IL 60517, United States
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Boost Mobile
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Te
Review №1

I wanted to buy a new phone for my granddaughter ....The people that work there are the nicest and most helpful people ever ...The gentlemans name was I think Amir he couldnt do enough. I have been with boost since 2004 and happy with their service and thankful for the help getting everything transferred to the new phone They were very patient with me and all my question.

mi
Review №2

I promise great customer service and Aamir K will find the best deals he can. I promise he will work with you I never in my life got the blessing he gave me today he made today the best day of my life please come here you will not regret it he will make you feel comfortable also it’s great here

Jo
Review №3

This place is awesome they gave me an awesome deal on the iPhone 12 mini and provided some of the best customer service I would highly recommend this place the staff is very helpful polite and knowledgeable 10/10 will definitely be back to do more business !

Sc
Review №4

These employees are worthless. Unmasked, wasting my time by flirting with the customers instead of helping people, doesnt know anything. Consider staying at home if you dont intend to help anyone.

Se
Review №5

A very nice place great customer service and my main man Amir really helped us out great service wonderful conversation and really did all he could to work with us and make us feel like we are getting the best deal 10/10

su
Review №6

Amir was pretty cool. He got us new phone plans cheaper then what we were paying and 2 New iphones for free. Went from 94$ a month to 74$

la
Review №7

Very awesome people here! They took really good care of me and got me everything I needed at an amazing deal!

Li
Review №8

Great service and even better pricing!

La
Review №9

I came to the boost mobile store for voicemail issues I have been having for a year now. Finally Amir was soo helpful and able to resolve my nightmare issue when boost mobile customer service couldnt. I am so thankful I came to the Woodridge store at the right time to bump into this wonderful person....

Jo
Review №10

Awesome people and great service!

Ja
Review №11

Let Amir know I sent you.

Pa
Review №12

This Boost Mobile location is wonderful! I arrived with a 15 day old phone purchased from a different Boost Mobile store. The phone did not work properly - dropped calls, couldnt send pictures in texts to friends, slow, etc. I was prepared to purchase a different phone. I had already gone back to where I purchased it, and was told nothing could be done. I was told to call the phones manufacturer, and given the phone number...nothing else. After explaining the issues to Natalie, she thought she would be able to fix my phone. She thought it had never been programmed properly, when i purchased it. She took the time to do everything that needed to be done, and she was successful with it. After about an hour she handed me a working phone, and didnt charge for her service. I highly recommend this location, and most especially, Natalie. She is knowledgeable and a customer service professional. Thank you, Natalie!

Ke
Review №13

It was very good. Very fast pace and made sure I got everything that I needed. I love how they make sure the customers was very satisfied. I would recommend boost.

Mi
Review №14

She was so polite and had so much patience when working with me. If you have little to no experience with newer phones come here, her service is amazing!

Ga
Review №15

Did not know how to get my phone set to actually make a phone call

Re
Review №16

Great store!

Ja
Review №17

Good deals on phones. Happy and pleasant young lady to provide customer care.Youll be glad you were there.

St
Review №18

Recently bought a new phone here after making a quick and easy appointment during these uncertain times. I was greeted with great service and had a quality customer experience. Would highly recommend!

Ni
Review №19

Didnt catch the ladies name that helped me out, but I would highly recommend this store for all of your boost mobile needs. Ive been having issues with my Samsung galaxy s20 not connecting to data for a few weeks. Spent hours on the phone with boost customer service to no avail. Walked in to this store received awesome customer service and got my data working with no issue. Thanks a lot for the help.

Ka
Review №20

I needed to have a hot spot on my phone while in CA as I needed to be on a secure network. Due to my billing cycle, it would’ve cost me more money to add a hot spot.Nat very graciously offered me loaner phone with a hot spot to use while on my trip!I have never been in a Boost store that offers such outstanding customer service like Nat does at this Boost Mobile store.I will always come to this Boost Mobile store.Thanks so much Nat for your outstanding customer service!!

Da
Review №21

I just love Natalia she is so sweet. Helped us out by switching over 8 lines. Just awesome customer service. She also offered us hot chocolate, coffee and water. I had to bring my niece with me and she even turned on a movie for her to watch. Just overall a awesome experience. I will definitely be going back

Je
Review №22

The owner Natalia was so nice to me and my family. She offered us water and coffee. She let my kids look at cartoons on her tablet. I got to meet her husband he was very nice also. Oh and to top all of that they even have game system in the store that customers can play while they wait very entertaining. I wish I can give her 10 stars. Keep up the good work Natalia and god bless you and your family.

Ar
Review №23

I love this store. Very clean, very organized. The store manager was professional and personable. She went over all of my options in detail and I didnt feel rushed. That was most important. I will gladly make referrals directly to this store. I left with a smile and a plan.

Ke
Review №24

A great place to go for all your cellular needs, I am so glad I made the switch to boost and came to this store not only did we get awesome new phones but the cases are so great and unique. I will always come to this store for an cellular issues I may have and I think you all should too. Love the staff and Natalie is the best with helping you pick a great plan and awesome cases for you and your family and friends.

Mi
Review №25

Shady people had to call the police to get my phone back DO NOT DO BUSINESS WITH THEM THEY ARE SCAMMERS. THEY WILL STEAL YOUR MONEY IF YOU DO NOT KEEP TRACK OF YOUR BILL go anywhere else but to this place they don’t deserve one star be aware people

Ma
Review №26

Went in regarding a BoostUp promo and couldnt have received better customer service from Natalie! She was quick, thorough and very pesonable.Thank you

Ma
Review №27

Super friendly super nice people. Made the transition from A android phone to an iPhone, they did everything for us as far as switching out phones contacts and photos which would’ve taken me forever thank you guys so much for your help. I would definitely recommend this store for any boost mobile customer.

Dl
Review №28

Perfect customer service.

Ti
Review №29

Shes very helpful. Pleasant to talk to very good at explaining .Great customer service

Mi
Review №30

I was trying to get my service and phone going for a very long time and Natalia was super helpful and took care of me in a timely manner. She knew exactly what I wanted and was able to connect my service same day. I cannot express how happy I am! Thank you Natalia!

Ki
Review №31

Nataly was very helpful and very nice. Great customer service. I definitely will be back!!!

Bh
Review №32

Great place. Has nice service. The employees are nice. And the pricing is good.

Ja
Review №33

The owner is so helpful. I’ve had a lot of trouble after going to other boost mobiles around the town to fix my plan issues but the only store that was able to help was this one. The owner was very honest, and sincere assisting me throughly for almost an hour until we were able to fix everything accurately!!! Very grateful to have came here instead.

Ro
Review №34

Great customer service. Store is very nice and clean and love that she always offers me something extra. Highly recommend this place.

Pa
Review №35

This location opened recently and I could not be happier with my customer service experience! Staff went out of their way to provide answers to all of our questions! Natalia was the main staff member who helped us out. I recommend you all who live around the area and are looking for a more affordable cellphone plan to visit and see for yourselves!

Ch
Review №36

Very impressive service, nice and clean environment.Natalia took care of my phone issues with no sweat.This store will be my phone destination for good !

Yv
Review №37

I needed a new phone and decided to try this boost mobile.Great customer service!!They were really friendly and answered all of my questions.

Ga
Review №38

The owner idd the problem with my wireless in one minute saving me the loss of a $400 phone as well as gaining herself a new account but she has my loyalty in future wireless business

Do
Review №39

Very pleasant and knowledgeable staff. Upscale store with amenities is always a nice touch. Had a great experience there

Ma
Review №40

Great stor works, goods service all times I going this stor 2 yers, I like all boos mobile stor same service, she all time great answers, I happy for this stor

Vi
Review №41

I bought a phone that the speaker didnt work natalie was on vacation at the time I had but several phones from her n the past n never had a problem the lady that was there was pregnant her childs father Im guessing was sitting n the store talking to her there both where eating she barley wanted to help anybody I came back 3 to 4 times to check n see if she spoke to natalie because she didnt know what to do nor have a solution for my problem natalie said there was nothing she could do she had a rude attitude and really didnt care when I spoke to her she said she could give me 50 dollars after I payed close to 200 dollars for my phone or i could wait a week tinashe came back to see what she can do horrible customer service just horrible

An
Review №42

Went in to get a phone for my mom and the ladies working helped her get acquainted with the new phone and I ended up getting Xfinity prepaid! Great deals & great service !

La
Review №43

I highly recommend going here. They have good customer service. They get you in and out. They dont try to over charge you and they have you walking out satisfied.

Al
Review №44

Very knowledgeable, friendly, and helpful staff. I hae always had a good experience at this Boost location

le
Review №45

Natalie lies to you so she can get sales. I paid $1500 for an $800 phone and she lied and said the reasoning behind this is because it’ll increase my credit, which it doesn’t and won’t. When i asked her why she did this she didn’t even know what to say. I actually thought she was helping me.

ne
Review №46

Good morning everyone. The Boost Mobile in Woodridge il, is clean an friendly. The owner Ms Natalia is very helpful, shes respectful and understanding. She helped me so much. And I thank her for that. The customer service is great. Please spread the word people. Thank you Ms Natalia.

Ke
Review №47

Natalia has helped me and my dad to the fullest potential. She hooked up me and my dad on the services and gave us the best customer treatmeant ever. I would recommend her to anybody.

De
Review №48

The lady is really nice. Such nice service, she is also very creative.

cb
Review №49

The woman working there was extremely helpful and friendly and gave me a loaner phone that saved me until my new phone came in!

Mi
Review №50

The store manager i think she might be the owner she is always the one i see there they are very professional and very helpful it is where i buy all my phones and i go through alot of phones . best boost mobile out there

J
Review №51

Excellent customer service! Also very knowledgeable and friendly!

er
Review №52

Best customer service I have ever experienced she’s patient and actually cares about her customers.I recommend this boost mobile store this is definitely the best one in the DuPage county area .

Ch
Review №53

If you live near Woodridge, IL and are looking for a competitve prepaid phone plan with awesome customer service, please visit this store! Natalie goes the extra mile to help with challenging situations. She was patient working through very complicated issues, and helped me resolve all of them!I wish I had visited her store before I signed up with a nearby competitor a few days earlier. They did not deliver what they promised, and didnt much care things hadnt work out as promised.When the month is up, the rest of our family will be ditching the other guys, and crossing over for awesome attitude and service!

Sh
Review №54

I have had android for a while and wanted to try iPhones. So I was shopping around and it was so expensive. Then one of my relatives told me that she got a deal on iPhones at boost mobile. So I waked in to boost and they had a deal on the iPhone 6. It’s was $99.99, not only did I get that but I also got a great deal on phone cases so I chose 7 cases on for each day of the week, and I got a free charger for my car. Their customer service was great! I was offered water and coffee and soda most important I got deals. They were so nice! I’m so happy that I phone out about the deals at boost mobile.

Gr
Review №55

This place is always closed not sure why this is still allowed to operate. Very irresponsible on the owners behalf.

La
Review №56

Omg the customer service was awesome very friendly and helpful I love it

aw
Review №57

Exceptional service from the two ladies working here

Sa
Review №58

Nataly made what could have been a difficult situation into a pleasant & productive experience. In todays hurry up & do it “half way & let the next guy figure it out” world, it was such a blessing to see that some people still care about quality service & integrity. Nataly is such a person whose technical skill combined with kindness made all the difference. The Store has an appealing & comfortable atmosphere with seating & even coffee- what a surprise. It’s nice to see that corporate America hasn’t screwed everything up yet.If you’re looking for top notch phone service & advice the way it’s supposed to be, this is your place!

La
Review №59

Do waste your time at this location.NO ONE HAS A CLUE WHAT THEY R DOING.

ra
Review №60

Excellent costumer service. Highly recommend.

Er
Review №61

The best service ever

La
Review №62

I went into Verizon yesterday tp see how much i needed to pay off my phone and to see if therr was a contract. They told me how much i owed and said no contract. I was thrilled...thinking im so done with this carrier. I went into Boost Mobile and this friendly professional full of energy lady named Natalie helped me out in a great way possible. She explained to me what the offers were and what deals i can get. I was so impressed with everything she said to me. I came at 730 and they close at 8. She stayed after hours to complete everything for me. She was smiling til i left. Her customer service was outstanding. I cant be more pleased. Thank you Natalie for ur amazing help. U were a life savor.

cl
Review №63

Exelent customer Service and is very concern with customer needs.

Me
Review №64

Friendly helpful quick overall great service 💯💯💯

iL
Review №65

Natile was very helpful! And quick!!

T
Review №66

She was great most helpful ever this store is great

De
Review №67

Very helpful lady.

Er
Review №68

Very fast polite and helpfull

Ma
Review №69

I just changed companies and he gave me a good discount on my new cell phone. It was quick and helped me with all my questions.

Ma
Review №70

Very well servisio I like how the girl attends to me. He gave me a good price on my phone and I changed my information.

Fe
Review №71

They are rats here sell everything more car than in other stores. Eye are very transas.

Ma
Review №72

Excellent service from the owners, simple, attentive and friendly people ... Highly recommend your store, like no other ... Thank you !!!

Sa
Review №73

Very good personality service .... I recommend ...

Information
14 Photos
73 Comments
4.6 Rating
  • Address:1999 75th St, Woodridge, IL 60517, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001Z2nn1AAB
  • Phone:+1 630-462-6678
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:11AM–6PM
  • Sunday:11AM–5PM
Planning
  • Quick visit:Yes
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