This is probably the best Dairy Queen in the area, the owner was smiling and is very kind and has a big heart. There was not a big line during the visit, our cones were well covered- it felt very hygienic and was easier to transport, very clean inside the store. Businesses done right with a human factor and he truly loves his work. There is a freezer on the left hand side coming in- containing take-a-ways like ice cream cakes, and various Dairy Queen ice creams in small boxes. It made sense to try a few for later, as itβs not always easy to make it to the store. (Also McDonaldβs machines keep breaking- this vanilla is waaay better!) Cherry is my favoriteπ Buy and shop local π!
Store owner Peter has been helpful on more than one occasion and he is super patient with my last minute plans! I wanted a cake with writting he went as far as decorating a blank cake for me so it was personalized!! I highly recommend getting your ice cream cake here! Its definitely a family favorite.
Awesome treats and even more awesome staff. I highly suggest this DQ
Best Dairy Queen! Clean, Fast and Friendly!
Courteous and friendly. Crowded but able to fill orders quickly
The people there were very kind. They even let me bring in my bike since it was raining. My oreo blizzard was evenly mixed and was really good. 100% coming back here again!
Im trying to figure out how to post a picture of the awesome cake I picked up today! Great experience, the owner is fantastic, super nice and went above and beyond. Ill always come here for cakes!
The place is much better now with new owner, very friendly guy, just what this place needed! My family comes loves coming here now!
Tried the soft serve cone for the first time and loved it!The guy at the counter was super nice and shared how the first DQ started in Joliet! Always nice to learn something new. Well be coming again!
They were quick, clean, organized and courteous! I loved it and would love to return! Thank you!
Besides the food being a good quality and tasty, there is a worker here that is the friendliest man. Great place!
The best dairy queen Ive ever been to. The owner is very nice, respectful, and polite. He gives what you pay for and doesnt skimp like the other stores do. They also have the best ice cream cakes! Gave me a free sunday for my b-day, and like talking to customers. Wonderful experience and makes the place a great place to visit.
Very clean!! Very nice owner!! Heβs friendly, polite and enjoys customer service... always helping and just wonderful experience all around!! Definitely recommend
So glad this location is under new ownership. What a difference. If youre new to the area and see older bad reviews, you can most likely disregard them. The current owner, Pete, has done a great job turning this location around. Highly recommend this DQ.
Will always love DQ
I came in a few weeks ago. I had the best experience ive ever had at a dairy queen. The owner was extremely nice. I had came on the wrong day thinking they were open, but they werent. The owner not only made my order, but he comped it too. Best dq out there.
Small place great options
If it wasnt for Peter this location would have lost me as a customer (past experiences) but he has seriously renewed my faith in customer service! Such an amazing experience each and every time my daughter and I visit! He is such a lively, sweet, and down to Earth individual. Its not just the good ice cream that keeps us coming back, its the fun encounter with the nice gentleman at the register that keeps us intrigued! Way to go DQ for managing to recruit such an amazing employee!
Very nice server. Polite, professional, and friendly. Thank you.
Best ice cream spot since I was a kid!
After getting dipped cones for my kids and an item for me, I requested the owner (I think he is the owner of that store) to give me two extra cups for kids so they dont drop their ice cream. That guy told me, it will cost me $1 for a cup. WOW ARE YOU SERIOUS! Honestly, worst server Ive ever got.After a few days, I call them to find the price for a cake and ice cream candy. Same guy (owner) picked the phone and great me well but when I started asking for price, he hangup saying that he is busy with in-store customers. Oh my GOD! NO KIDDING!If I have the option to select negative review then I would give that to this store. I will NEVER EVER get at this place... I can drive to any distance for better service and place who great and treat people nicely.WATCH FOR IT!
We called them before to see if they were open and if they had cakes; they were super friendly and helpful! When we went to the store in person, it was a super easy experience to buy a cake, and the owner, Peter, was incredibly helpful. If my family goes to a Dairy Queen in the future, we will definitely come back to this location!
Great and quick service. Much improved since last owner.
Way better management now. Great spot! Super friendly.
The new owner is great! Every time I have gone in he is extremely cheerful and down to earth. This location has become my go-to DQ.
The new owner, Pete, is a CHAMP! He has gone far being customer service expectations for me on multiple occasions. I live in SW Bolingbrook but drive the extra 15-20 mins for his location. He cares about his customers and it reflects with his staff. Thanks again Pete!!
The owner was running the counter when we arrived. He was awesome! Cheery and did a great job with our order
The best DQ in Woodridge Under New Management with Peter nice guy
Certainly this is the best Dairy Queen around. Customer service is superb and the store is super clean! 100% recommended!!
They were pretty busy the day I visited, but they very courteous. I definitely got a good blizzard! Will have to swing by again!
Owner is extremely rude. My daughter and i was greeted with, Im sorry were closed. I own this store and Im tired. Than the owner just turned his back on us. This was on a Thursday night @ 9pm, when the door says open till 9:30pm. I get it, its your place and you can do what you want. But it is no way to treat a customer.
My favorite treat place. Cheat day go to place. Reasonable prices good selection new offerings seasonal there is something for everyone. Sugar free dilly bars on the refrigerate are for purchase a great choice. Only small food menu selection. They also sell special occasions ice cream cakes.
This review is based on customer service (lack there of), not on the product, the ice cream is quite good.Ordered a large and medium blizzard with two dipped cones to go and the total was about $16. Got a cup holder to leave with and I put the dipped cones in some flimsy plastic cups that I was given standing up (tried to preserve the chocolate dip). Got outside and big gust of wind sent everything toppling to the ground. Managed to save the blizzards but the cones were toast. My 4 year old starts bawling so I go back in hopes that they would give me replacements cause accidents happen. Was told by the manager that he couldnβt do anything and I would have to buy them again. $4.72 later, I asked for sturdier cups but that too was denied. Put the cones in with the chocolate dip down and went home (4 year old was happy).I will never return to this Dairy Queen location, luckily there are other locations nearby.
Iβve been there a handful of times. Ice cream is always great, BUT the customer service is absolutely terrible. I donβt get greeted, whoever is at the register always seems to have an attitude, and no one is friendly.
Stopped by today with my wife just happened to be in the area. And the employee today was amazing he was by himself had a huge rush and handled great. I can honestly say I would have lost it and walked out. Give that man a raise he deserves it.
The owner is a great, hardworking man who is a plus for this community. Im always glad to come get ice cream here!
I give this place five stars because the food is always done perfectly and the place is kept immaculate though it appears that its just one guy who always runs the place. Could just be because of the times I go in but thats what I see is just the one guy. Wait times can be a little lengthy but clean environment well done desserts
Everybody loves ice cream dont they?...I do! Especially in Winter! Owner(s) open all winter at this location. Friendly and caring of producing his products suited to ones taste and request so we enjoy stopping by to say hi and get an ice cream cone or bizzard at this location. The ice cream cakes and pies looked delious and I would like to try even if I am addicted to a cone (looks like snow and sometimes snow looks like ice cream) yum! I think it has less fat calories (I have to watch....) but oh what fun! Yum!!!π¦π¦π¦π¦π¦
Ever since the new owner took over, the level of service his has tanked. He fired most (if not all) of his staff and every time I go there the wait is ridiculous. It shouldnt take 10 minutes to get a blizzard when I walk in and theres no other customers in the restaurant.
Nice break from reality.
The girl who took our order was so nice. She welcomed us and made some great suggestions. Well be back soon.
This should be zero starts. Our grandaughters first job at 14 and he calls customers swear words. He was mean to her, she had to quit, bad experience for her first job. Now he wont pay her for her hours worked after a month. Please do not support this business. There is a dairy Queen close by in Downers Grove on 63rd street
My FiancΓ¨ and I just got blizzards from here tonight. The man serving us was so kind and chatty, and the resturant was clean. π Very happy customers.
I visit this 75th St. DQ location (too) frequently. The new owner is great; hes very friendly and he also takes good care of his exceptional crew! (BTW, IMO, he makes the best Hot Fudge Malt in the entire Mid-West.) The place is ALWAYS clean and it has been outfitted with new equipment.
The whole place smelled of urine horribly. The place was not very clean. I told the lady that works there that the place smelled of urine and she laughed. She thought I was kidding. When I told her I was not and this was unacceptable, she just said she will mop the floor. Im not sure if thats what was needed or someone was peeing all over the place. DISGUSTING!!! I really hope someone from health department checks on this.
Great icecream but has to be the slowest staff. I waited thirty minutes for my kids cone. With only one person in front of me. Awful.
I am on Weight Watchers and this store carries fudge bars a 2SP treat. Its great being on a diet and still have a place to go for a treat
Great place to get icecream. Good service too.
I am officially hooked on DQ! It took one upside down blizzard from a friendly worker and I have forgotten about DD! The place is small but clean and always friendly staff!
Good service! Yummy ice cream!
Manager/Owner is not friendly at all and made rude comment toward my son. Will never go back there again!!!
We visit DQ 75 st. Frequently The Service is horrible, the man is always rude, frustrated to be working by himself with the place packed of costumers, my husband is a coach of a kids soccer team, they were so exciting to enjoy an ice cream after the practice the place were full so me and my husband wait outside until they wait on line, this man kicked them out because they were talking very loud π‘ we took them lo la Michoacana on 63 st. Good ice cream and better service.
One of the few open for the winter. Much respect
Great service and banana split
New owner. I ordered something off the menu and he said they no longer carry that idem. He went to on to blame the previous owner. Maybe he should remove it since he owns it. I walked out and will not be back. P.S. the lady in front of me also had an issue
Yummy
Cotton Candy blizzard childhood favorite flavor without the obnoxious food coloring
The man that was working on Saturday afternoon was very rude. A older gentleman was in there with 5 or 6 very well behaved grandchildren. A small little boy dropped his spoon and the siblings very politely asked for a new spoon. The worker, very rudely, told the kids no. The older sister and Grandpa thought they misunderstood and asked again. He huffed and puffed and after making another order he held up a spoon and kept making comments about how expensive it was. Why work in an Icecream shop if you dont like kids/families? We couldt believe his behavior, we apologized to the Grandpa and walked out and went to a different Dairy Queen.
New ownership/management trying to make things better.
Owner was terribly rude and offensive. Told us he was out of one of the smoothies and he couldnβt have it himself because it had too much sugar. After feeling bad about what I was ordering he wouldnβt break $100 and was put off by my husband trying to pay with the bill. Had a chip on his shoulder and kept going on about how we should call corporate and tell them his name. Felt very uncomfortable. We wonβt be back.
Clean place and great service! I know Iβll be back again!
I,went in there twice and there is a new owner now. The first time I asked for chocolate icecream with recesses in in. The machine exploded. He kept making up all these excuses why everything in the place wasnt working. Prior to that he kept forgetting what I asked for. That was irritating. I finally said to him after waiting 10 mins I said just give me the vanilla ice cream its fine. I had to go. The second time I just went in for a drink. I asked for root beer. The root beer machine was broken. I then said thats fine give me sprite. Im never going in there again. When the Chinese lady owned it it was so much better and she made me happy everytime. This guy has no business owning this DQ.
Heath Blizzards are my favorite decadent treat!
Small but cool
Everything was great !
Love it! They guy was super nice and very clean and friendly!!
Great experience every time Im there
Rude owner. Rude employee. Repeated my order 5 times and again before he handed me my receipt, turned around and said it was my fault and that I was rude. Never again. I hope this is not the reason you came here from Texas.
Nice family owned Dairy queen and staff is friendly too.
Folks are friendly, ice cream always tastes good
It takes a long time for the owner to learn, since only he attends
New owners a great! Unfortunately, service is so slow.
Great Soft Serve....
π¦love the soft serve yum π!
Good price and fast service
I love ice cream I love dairy queen
Awesome service! Great customer service!
Great service
Good place to have a great treat.
Terrible service. Call the store and the guy working stated he would keep the store open until 8. We got there at 7:23 pm and he already closed up.
Manager/owner was rude. Will not return to this location
Every 4th of July a sure thing. Theyre ready for the rush.
Owner was extremely rude when I tried to order a custom blizzard for my wife will never go there again stay away from this Dairy Queen
Nice place to get a treat
Very bad customer service and the owner was very rude.
Omg ice cream takes forever
Staff is great friendly and funny
The owner is very rude, My kids wanted ice cream so i took them to this location the customer service was slow my 8 year old son handed the owner a $20 bill and he said are you Indian because only they do these types of thing he said this only because the handed him a folded $20 bill i will never come here again
Franchise owner wouldnt honor groupon.
Very mean guy at the register. π
Very friendly service!
Great service, Great Icecream
If I could give this place 0 stars I would the place has terrible service and the owner is very disrespectful.
15 minutes to serve each person? Seriously?
Typical strip mall Dairy Queen. Also note, no bathroom at this location.