The whole buying & selling process with Park Mazda was phenomenal! They worked with me via email & over the phone to pay off my current lease & get me into my dream vehicle! Paperwork took less than half an hour & we were out of there.Great team full of wonderful, friendly people!

The people there were very friendly very knowledgeable and were extremely helpful in buying a vehicle for my mom

Bought my wife a new CX-5 from here they were straight forward on everything and gave us a very fair price for our trade our salesman was Blake Dickens

Wonderful place to buy. Everyone is helpful and they are very friendly. Chris Brickel was a wonderful sales person to work with. Highly recommend..

Just want to thank you guys once again for all your help and great customer service!!! Brad, Mark and Jan went above and beyond in getting us approved and behind the wheel of a car we really wanted. I will definitely drive an hour again to get to you guys for my next car purchase!

I left my info on line inquiring availability on my selection. The message was acknowledged and said my inquiry was received. Never heard from them. I then called to find that the car is actually not available. The car is still listed on their site. If your going to offer an online service your going to have to read your emails I guess and updating your listing wouldnt be a bad idea either.

I found the exact car I wanted online so I called up there and spoke to Chris Brickel about it then drove an hour away to go and look at it. When I got there and met him I knew right away I was driving home in it! Him and Tyler the financing guy are great. Tyler worked wonders. Chris was even outside detailing it himself at one point! Both made the whole experience pretty enjoyable, quick, and painless for me. Great help, great upfront and honest people, would definitely go back.

I just recently purchased a 2020 Honda Fit from here. Chris Brickel was able to help me out every step of the way. I knew I wanted to test drive this specific car when I showed up and within 15 minutes we were on the road. I was able to get everything I wanted, at a price and payment that worked for me. Chris was super kind and hard working to make sure I was able to drive out of there in the car I wanted. Between him and Tyler in finances, I dont know how I ever purchased a vehicle elsewhere before.

We had a wonderful experience with this dealership. We recently purchased a vehicle for our daughter and both our sales men Bradley wright and the entire staff made us feel welcome and made the process effortless. They went out of their way to locate the specific vehicle my daughter requested and had it delivered from out of state despite the current car inventory shortage across the United States . They helped us with getting her name on the loan to help establish credit for her as she is a recent high school graduate and went through all of the details of setting her up on all of the technology perks like Apple CarPlay and setting up her safety settings and Google maps and various other options on the vehicle.I would highly recommend going through Mazda of Wooster for your next purchase.

We had a recall on our Mazda CX9 schedualed for 10am so we dropped him off the night before. (Key drop is on the left all the way to the back... not much light and bring a pen with you.) They called us at 9:30am and let us know the recall was done and we could pick him whenever we would like. We went in after work and everyone we talked to or walked by was super friendly and polite- even after we said we were there to pick up our car not buy one! We have purchased two cars here and were it not for us needing a truck and truck shortages we would have bought another. Strongly recommend [Park] Mazda of Wooster to everyone!

Absolutely avoid this dealership at all costs. Me and my gf bought a 2012 BMW used, sticker price was 16.9k roughly. Our first time buying a car, traded in a 2006 Dodge Ram 1500 quad cab, in good shape, they only offered 1,000 for trade in... first red flag. Next red flag was the fact that they rushed us entirely through the finance poriton, wouldnt explain costs and charges to us, and said they were closing soon so we need to hurry this along. It was our first time buying a car at a dealership and we drove 4 hours from a different state one way to get there.We dealt with someone named Tyler Harvey and after leaving, our total charges somehow came to nearly 28,000. They charge you $850 for whats called optional gap insurance but insisted it was mandatory. They also didnt explain what it was, or that it was costing us $3,000. Yes some of the blame lies on us for being slightly ill informed, it was our first time. But we were being rushed, and guilt tripped by them saying they close soon.Anyways, made all payments on time, and paid the car off in full on 5/25/2021. We tried getting our gap insurance refund back since we only had the car for roughly 13 months at that point, and the gap contract was for 72 months. So we should have been entitled to a very large portion of that $3,000 gap cost. Contacted Mazda for many weeks. Left over 20 calls, multiple voicemails, emails, etc. Was ignored every time until I had my gf contact them instead. She got the run around from this Tyler guy and supposedly our refund was under way finally after months of fighting. 4 months later, it never showed up, we call back and get ignored many times again. Finally got ahold of someone the new finance director Jan Short. We were told our refund was never even processed even though supposedly it was according to their old finance department director Tyler.Weve made many emails, phonecalls, etc once again trying to finally get this resolved. Submitted every last document theyve requested. We finally get an email from them with over 9 grammatical errors. I wasnt even the one writing them since they ignored me every time i tried, so my gf was the one who wrote them. But for some reason they sent me an email with no context, many grammar errors, and it didnt even make sense. We provided them the paid in full letter straight from the bank then after providing that they claim they cant verify the vin, name, address, car info, etc which is all plain as day on our paid in full pdf from the financer direclty. This new director claims our refund will be processed, then I get an email contradicting what she claimed. We tried calling, writing emails, voicemails, etc all this past week only to be ignored ever since.DO NOT DO BUSINESS WITH THESE SHADY PEOPLE. They will lead you astray, hide hidden charges in paperwork, not explain it, rush you through the process, then burn you when you try to claim a possible gap insurance refund if you pay off your car early.

I recently purchased a 2017 Buick Encore and I could not have been happier with the service I received. I submitted a information request on line and within minutes I got a call back from Chris The Marine. We made an appointment for me to come in that afternoon. Chris was very polite and professional. I knew going in the financing would be tricky. Chris walked me though all the paperwork and we got it done and quickly too! It was about 2 and half hours from the time I walked in to the time I left! He made sure the car was cleaned and gassed up for me as well. I will be sure shop there again.

We communicated with Christopher Everge for a week, and had a deal in place for the vehicle. Spoke with him at 9am, took off work, and drove 2 hours to pick it up. Christopher called as we pulled in to the dealership to inform us they had sold the car and had nothing similar available. The best he could do is offer a more expensive car at a much higher price. This is the most unprofessional salesperson and dealership I have ever encountered.

Havent been to many car dealerships in my life but I can easily say this is the nicest one Ive seen. Drove all the way up from Dayton for the great options available. Very friendly and welcoming staff. They have fresh in house made cookies that are delicious; I was ready to eat them all! There was a nice variety of cars besides Mazda and they were willing to work with personal finance. Ray was great help in purchasing the new family car. I would definitely recommend checking this dealership out.

One of the best car buying experiences I have had. Chris was great to work with. We will definitely be going back when in the market for another vehicle.

Called and talked toChris Brickel “the Marine Guy”. Can not give enough praise to Chris, he went above and beyond what a salesman does for his customers and making them feel right home. Really enjoyed working with Chris and Rick, the entire Mazda of Wooster team, as they put me in a Jeep Wrangler. Thank you all for being so customer and family oriented.

Chris and Tyler were great to work with from start to finish!

Awesome experience were very friendly and were very helpful my brother bought a Subaru and had a great experience

I worked with Chris who was excellent, a real professional. He met every expectation I had and was effective and efficient. Im in sales myself so I know what doing it right looks like. He did it right. The finance department was also excellent. I highly recommend doing business with this dealership. It was worth the drive from Brunswick to WoosterQ

This repair shop is awful. We broke down 4 hours away from home in Wooster, had them take our car ride home. they were off with communication it took two weeks for them to fix our car, and on the way back home it broke down again the exact same thing. We got cheated out of the money.

I bought a 2020 Challenger from Chris Brickel really nice and friendly guy and very informative had everything ready when I arrived there to test drive the car and I would recommend this place hope to be able to do business with them again

The real MVP of this situation is Rick. He went above and beyond helping me with everything and I couldnt recommend him enough. Despite my less than stellar attitude and I will admit I was very unpleasant to work with. He was fair and accommodating. Without him I fear this would have continued on for much longer. So thank you so much Rick.⭐Edit: since my initial review most of the issues have been addressed and corrected. They have been removed or explanation is given for what has been done to resolve them. So while this may read like I am upset with them, I want to leave as much context as possible because I think it highlights how professional they were in handling the issues.Sales people are nice enough, and they are more than willing to let you drive cars to find what you like.Was told my car didnt turn off when the button was pressed because I needed to press it harder it was actually a switch in the shifter that needed to be replaced. When I called to ask about having it done (offering to pay for it because I know it was purchased as is) was told I would receive a call back. I did not receive that call.I have since replaced it myself for less then a dealer would have charged and their service department as of buying the car was understaffed. Things sometimes slip through the cracks. I get that, issue resolved ⭐The gas door doesnt stay closed I knew this when purchasing, and asked if it could be fixed, was told they would send me the parts to fix it myself. The person who was supposed to mail out the parts was newer (part of being understaffed) and dropped the ball, no big deal everyone makes a mistake and they are sending them out or have sent them out. Issue resolved ⭐The title was lost in the mail for month or longer.The title was finally located and it was the fault of the bank. After receiving a copy of the UPS delivery receipt we were able to verify it was the bank that was at fault. Issue resolved ⭐The guys at Mazda of Wooster have done everything they said they would and its much appreciated. Thank you

Tried to work out a car purchase with sales rep online and over the phone. They did not understand the vehicle, I assisted with technical information. After, they took pictures of the upgrade, raised the price, and would not work out a sale with me. They were very insulting. No thanks.

I had a great experience. Jarrod and Chris were fantastic and got me the best deal! I was very pleased with their efforts to make the deal happen and get me the payments i needed. Not one time did i feel pressured, or pushed to buy something i did not want or could not afford, it was all about making a good deal happen within my means, and that alone tops the other places i went prior. I appreciated that very much. Great clean show room, and had a great selection of cars as well. I will be back ! Thanks Guys!!! You guys rock !

Stop removing my review lol. Bradley sold me a vehicle that almost killed me and has costed me $4K in repairs just for it to function. Lied completely about the vehicles maintenance history, sold me the vehicle for more than we agreed to and it isnt just taxes, eventually slipped up and gave me the full report and I found out the engine was toast when I bought it and they played unaware in the service center. This place is a cesspool of the most self-righteous, sh*tty people Ive ever come into contact with and if you buy a used car and they dont offer you any extended coverage, its because they know its a POS.

Horrible experience, went to look at a used car with my wife. Made an appointment, salesman was adamant about us coming in, 30min before appointment salesman wanted to reschedule so he could go to the dentist, then changes his mind and wants to keep appointment. We show up and the car he brings us is not what was advertised, the interior was different and there was a lot wrong with the vehicle - said the car was in great shape over the phone, but when we got there said the radio was broken and they would replace that, I found the antenna was tapped together and he tried to brush it off like it was a cheap part, then found the window switch wasnt working correctly and he said that it was supposed to be like that. Absolute zero knowledge of vehicles. Would not recommend, go somewhere else.

Absolutely would recommend this place to anyone and everyone!Very fair prices and they work to best accommodate your needs.Bradley Wright was extremely helpful, professional and very outgoing! He made our experience 10-out of- 10.We wouldn’t have changed a thing!

From test drive to signed and driving off the lot in a handful of hours, the experience I had at Mazda of Wooster was nothing short of fantastic. This business is in a nice location and is ran by a capable and professional team who cares. This was my first experience with leasing my own vehicle and I left this dealership knowing that I had been treated fairly and given comprehensive knowledge all throughout the process. A big thanks especially to Bradley, Rick, Shane, and everyone else for setting the bar high, winning over my business, and impressing my family!

Great Service Dept.

Can not recommend.

Blake was kind and really worked to make it a good experience. The prices were very competitive and it was a quick transaction.

If you can, go to a different dealership for a car.I bought a used car from here to have as a second car and everything seemed to have been fine and ran fine when I test drove it and once I got home my convertible top barely went back up. The trunk also wasn’t opening and when I was trying to start the car it was delaying a little. I called the next day to figure out if there were problems with this car already that they hadn’t mentioned and the dealer, Peter Herman, didn’t know so he said he would give me a call on Monday to let me know (it was Saturday). When Monday came he called and said that the service department said that there was no record of anything being wrong with the car and that the car was sold as is and everything was fine when we test drove it. They didn’t offer to do anything about it which makes me think that they are a very shady dealership and the service department doesn’t know what they’re doing. There was no as is sticker on the car or in any of the papers that I signed. I called several times to speak with a manager (I live an hour away) and they kept saying that the managers are busy and I left messages to give me a call back and no one ever did. All they want is a sale, not worth dealing with especially if you’re looking to buy a used car. If you want GOOD customer service, DON’T go here.

Recently took my sons Volvo in for rather costly maintenance repairs. We knew they would have the car for a couple days. Melanie was so kind when I called to check on the progress. They offered a loaner as well. Kudos to Curtis Brown for the awesome work he has done on this car!!! When my car lease is up I will visit Mazda for my next car! They have beautiful cars there, both new and used. Our experience started with Bradley Wright who is an awesome guy.

Chris was great...he was reasonable, kind, and knowledgeable and was upfront with us the whole buying process. I did not have intentions of buying a car on Saturday UNLESS i got a great deal AND everything on my wishlist...turns out I went to the right place they met my needs while staying in the budget. I would recommend that you ask for Chris.

Got a great deal on a used car. Great dealer, friendly staff. I highly recommend this dealer.

Updated 5/19: I’m changing my review from 5 to 4 stars. I was pleased with my initial interactions and purchase of the vehicle, and I stand by my initial review, as far as it goes. However, last week, on the first warm day since I bought the vehicle in December, the AC didn’t work when I tried it for the first time since owning the vehicle. Upon contacting the dealer asking if this could be a covered repair (as I’d never had the opportunity to try the AC), I was first told no, since I didn’t purchase an extended service agreement, and then when I complained, I was told that since the defrost worked all winter, that proved there was nothing wrong with the AC when I bought the vehicle, therefore they really didn’t have a responsibility to service it. Doing my own online research, I was fortunate to fix the AC myself with a $10 relay switch, but that’s beside the point. Mazda of Wooster made it clear they had no interest in helping me get to the bottom of the problem, and definitely were not going to repair it for me, without a price. I wouldn’t have asked if it were anything else, but a function like AC that I couldn’t even try all winter, seemed like a reasonable request. Thanks for nothing.Original review:I recently purchased a used vehicle at Mazda of Wooster. Brad Wright was a pleasure to deal with throughout the entire process, from my initial inquiry to final sale. Good communication, friendly, patient with my questions, responsive to my requests. I would recommend him (and the dealership) to anyone.

Would definitely recommend anybody to come here we had a great experience great price on a minivan Jarod Hanna was my sales person and he went out of his way to make sure I get what I wanted and was happy very very awesome people

Very nice knowledgeable polite considerate people.

Great staff! Friendly and very helpful.

Great place to buy a car and get maintenance done. They really do a good job and would recommend them

I usually dont post on reviews and such, but I feel like this is well needed! Me & my wife drove 1hr& 10 minutes to only get to Wooster Oh to go & purchase a Buick Lucerne which the salesman Jared & I discussed the day before my 9:30 -10:00 appointment coming from Cleveland OH. 10 minutes into arriving we getting called from the dealership. We cant respond due to using the GPS! So as soon as we arrive My Wife looks @ the text, now mind you weve just got in the parking lot & Jared says the car was sold online. My stomach fell. First of all I was already pre approved for way more than the car that I was going to purchase.I really dont have anything bad to say about Jared because it wasnt his fault! Its the management fault,& we really feel discriminated against. We know that we were. No Explanation. BBB.

I rarely write reviews, but I wanted to take the time to do so for Mazda of Wooster and the guys there. I just purchased a used vehicle this week and it was a super good experience. They are easy to work with and genuinely care about their customers and the experience. There were a couple of details that needed to be taken care of for the car I purchased and they handled quickly and without pause. I absolutely recommend Rick, Brad and Dave and will go back to them for my next car. Great job guys and Thank You.

I had a wonderful experience with Park Mazda of Wooster!! Courteous and extremely helpful staff!! Jason Hahn was awesome! He braved the cold and was extremely helpful and friendly without being pushy! Thanks Brett and Ken for working with my finances and getting me in the best loan with the best interest you could. (They even worked to get me a better interest rate after we agreed on another! Talk about caring for their customers!) Park Mazda was the first place I stopped to shop for a vehicle and I explained to Jason that I had to shop around a little before I decided on anything. When I did shop around, I looked at other dealerships in Wooster... nobody had ANY prices or odometer readings posted and when I would inquire, I got nothing but attitude. Park Mazda it truly a benchmark for customer service and professionalism; I would recommend everybody to try them first! And by the way, I love my new vehicle!!

I have purchased 2 vehicles and get all of my service work done at this Mazda. I trust the service professionals and car salesmen.

Leasing a vehicle through them currently. They are very friendly and very helpful. The team is very professional and down to earth. Highly recommended.

Chris was the best at helping find a car would recommend to everyone

Showroom is extremely clean and modern and the staff are great folks. A nice mix of used cars also.

This is the best dealership to go to when you want to buy or service a car. The all around the experience is the very best. They see to their customers comforts first. If you wish to purchase a car, they go over all the details and assist you with choosing the very best one for your lifestyle, budget, and needs. They pay close attention to your vehicle scheduled maintenance needs and send reminders to assist you in remembering when you might need a checkup or service on your car. Theyre always warm and friendly every time they see you and youre never old hat after you once make your purchase. They give attention to every detail of your vehicle, advise and service. When they give oil changes, they rotate your tires for you and wash the car. That way, you can get back on the road with a smile on your face knowing your vehicle is clean and safe. Awesome Mazda of Wooster!

Great car buying experience. About the nicest folk Ive ever dealt with. Never felt pressured or like we had to add all kinds of extra options. Will definitely recommend and shop there again.

A very nice dealership!

This has been a long time coming! We bought our car while out of state in 2017. Even now two years later we feel the same way as we did when we purchased it. Ray, in the Finance Dept and Danny Jake, the Owner, and everyone we encountered were professional, courteous and went above and beyond to help us, even meeting us halfway once we purchased the car. They helped us with a great warranty that really helped us out as the car had some things it needed work on...along with getting all of the out of state licensing, etc set up! Ray was so helpful and professional to us and was available whenever we needed him. Top customer service and just great honest people. We will purchase from Mazda Wooster for our next vehicle!

My experience was pretty awful here, both with the vehicle we purchased and the process of purchasing it.We visited the dealership knowing exactly the Mazda5 we were wanting to buy. We test drove it and decided to make an offer. From there on out the entire process took over five hours, mostly of us waiting to be helped. We have purchased through dealerships many times before and have never had the wait times this dealership had. At this dealership they seemed disorganized and unhelpful. The financing officer at the dealership was very new, so some difficulty is understandable, but after a lot of waiting and a lot of difficulty getting the right forms to print we had to return to the dealership later when they were able to get technical help. Their original solution was to take a picture with a cell phone, send it to us, and ask us to print that cellphone image out and sign it. We thought that a bit unreasonable of a solution for legally binding contracts.As for the vehicle itself, about a week after purchase the check engine light came on. After having the service department look into it they stated it needed a new gas cap as it would not properly close. It seems unlikely to us that this was the first time this issue has been noticed, as the timing is quite the coincidence.We also noted to them there was a slight wobble and road noise during the test drive. Service department looked into it and claimed the tires were not properly balanced and that it would be corrected. Roughly a month after purchase we took the vehicle to get the tires rotated at a different shop and were told the tires had not been rotated for so long that the back tires were completely ruined. The wires were almost showing because of this. Additionally, the alignment was so out of place the tires were being further ruined. Last but not least, they double checked the tires and confirmed they had not been balanced.In summary, the sales side of the dealership was unorganized and unprofessional, and the service side of this dealership either outright lied about the state of the vehicles tires or were actually too incompetent to even notice the ruined tires and terrible alignment.

Very friendly and knowledgable staff. Cortney is great at communicating information and worked with me to get a great rate! Though I did not end up buying from here, I definitely recommend it to people looking for vehicles!

Looking for a used car. Tom Davis was very helpful. Will return soon.

The sales staff are beyond amazing! We drove from nearly two hours away, having done most of the process over the phone, and they were more accommodating than we could have asked for. They went over every feature of the car and made sure we had a solid understanding of what everything could do before we left on or test drive.We were fairly sure that we were going to buy but at no point did we feel pressured or that we were just a paycheck to them. They treated us like family and walked us though the paperwork.I would gladly recommend this dealership to anyone in the market for a Mazda.

I drove 45 miles to Mazda of Wooster to look at a specific vehicle with the intention of just looking! I was very happy and impressed with every aspect of their no pressure, friendly, and helpful sales and finance people! Price was good but the people were great! Left there with a new vehicle and no buyers remorse! Would not hesitate to do business with them in the future!

I was looking for a Mazda 6 with light interior, push button start, and a sunroof. After much searching, Mazda of Wooster had it! I called Tom in sales and within a day, we had a deal. Drove 6 hours from West Michigan and was greeted immediately. I test drove the vehicle, Tom briefly went over the features and owners manual, and I was on my way home with a beautiful blue Mazda. Zoom zoom!!! The dealership even filled the gas tank so I didnt have to make a gas stop the entire trip. I would highly recommend Mazda of Wooster.

Extremely nice people. Very professional. Clean store!!

Friendly staff, excellent service.

We came into Wooster mid April and had our heater go out in our truck. The service staff were very professional, quick, and friendly. The sales staff were great too, they offered us coffee and of couse told us about their cars that were for sale. Thank you Mazda of Wooster for making us feel welcome and by fixing our heater on that cold day.

After I totaled my car I shopped everywhere for a new one. I went to Akron, Canton, Medina, Brunswick...an ended up buying my car From Bradley Wright at Mazda of Wooster. The whole staff was incredible! Bradley was awesome to work with, my whole family loved working him. He really did make buying a car an enjoyable experience...imagine that!

Wanted to purchase a vehicle here but the salesperson Anna Klinger was incredibly rude and became agitated when I questioned her about a vehicles accident. Shop elsewhere or at least shop with a different salesperson.

The worst dealership in wayne county. Cant service all that they sell. Sales and service both lie. Bought 2014 F 350. Have only driven 1000 miles and has been in their shop for 1 month out of the 3 months Ive owned it. Terrible communication. Typical car salesman. Was Told by salesman they can service diesel. They cant. Rotor was bad and fuel pump and fuel filter bad in that 1,000 miles. Tells me they did very little service before it went on lot. They cannot even get the truck on their lifts. Service manager said the rotor had to be done after hours on the floor because lifts are in use during regular hours. Window sticker even said truck had cruise control and CD player. It had neither. Shows that they pay very little attention to detail.

Purchased a used vehicle from Mazda of Wooster. Sales staff was easy to deal with and delivered on promises. Price was fair for both parties. Would definitely buy here again.

Park Mazda is the only place I go for maintenance on my vehicle. They can maintenance any vehicle even if its not a Mazda and they are completely honest and fair. I took a vehicle in recently and they were honest that it wasnt worth fixing so they saved me the cost of fixing a vehicle that had too many issues and they didnt even try to pressure me to buy something else. Just a great bunch of people that can be trusted.

If you need to but a car here, go see Brad. He was the best part of the experience. The showroom was clean and relaxed. I was unimpressed with the management and the cars were overpriced. There are better places to buy a Mazda in the area.

Purchased two 2017 Mazda CX3s. Darren and Rick were wonderful to work with and made the experience easy and convenient with my schedule. The one issue that arose (not their fault) was quickly resolved. They found the cars in the colors and options needed and I have two very happy daughters. Thank you Mazda of Wooster!!

Have been driving 100 miles or more to visit this dealership. Had a far better experience with MoW than I ever had at Byers Mazda. Great service, great prices. Never had to go back because of bad workmanship. At all. Staff very friendly, courteous and helpful. For all your Mazda needs... Worth the trip every time

Ive never had a better purchase experience. You should have no reservations doing business with Nick and the rest of the guys.Additionally, the service department is top notch! This is the best dealership in the area!

I bought my first Mazda from them at the beginning of September and they were nothing but amazing to me. I dont know a lot about cars and I was NOT ONCE taken advantage of in this dealership. They truly are to service me and make sure I have the best customer service possible. I bought my car from Darren and he is just the nicest guy. Very knowledgeable and extremely easy to work with. Today I had to take my car in for my first service and they came to my work picked up my car and then brought it back. THAT is service and how you keep a customer for life.

They do a wonderful job helping to get everything loaded into phone and teaching how to use all the features on the car. Recommend them highly! !!

Pure excellence

The sales crew at Park Mazda is great...Ray Stewart and the team there treated me really well. They gave me the right information at the right time all through the buying process. I would not hesitate to buy there again.

Even though I bought my car from them 10 years ago, I had a great experience. I laid out what I was looking for and how much I could afford. They werent pushy about anything and let me know the second they found a car for me. Great communication!

Horrible owners they only stop and steer inspect their cars. Alot in the lot for sale havent been inspected or half have known issue and its not told to the customer. They lie and cheat their employees stealing their pay checks and stabbing them in the back imagine what they do to customers.

We were greeted by Ray and later helped by Mike. Both were incredibly kind and helpful in our search. Mike reminded me of my uncle and was not pushy at all. He was upfront, honest, and knowledgable. While a Mazda may not be in our price range right now, I can assure you that we will be heading their way when its time to buy a car. Ive never felt more at ease than I did talking to Mike about cars, and his second place in the annual dart championship!

What a pleasure to do business with. Our company - JATAC Investments Inc. purchased 4 vehicles in less then 2 years from Park Mazda of Wooster. They have done an outstanding job with every transaction. We told them exactly what we wanted and they have delivered every time. We will definitely be back. Thanks Park Mazda of Wooster!!!

Every time I come in there to have my jeep worked on everyone is so great, I was referred there by Ray Stewart and he is a great salesman and takes care of his customers. Everyone that works there is always so nice and makes sure you are in good hands. Keep up the great work everyone thank you

I purchased Mazda 3 from here. Had very good experience. All transactions were completed online and smoothly. Car was delivered to my door.

We bought my wifes car there and salesman was excellent. AND- recently had my Civic towed there for service. They went above and beyond my expectations for repairing my 369,000 mi. vehicle. Definitely recommend!

Ray Stewart and Rick Priest are a great duo! This is my 2nd new car purchase from this dealership and Im sure that I will continue to maintain this relationship in the years to come. No pressure, no games, just honest, down-to-earth people making a living just like you and me! Thank you for an amazing experience again!

Brittany in the parts department went way over and above for me today. Many thanks

Very nice service department friendly would buy another car from them

If you want to be lied to then this is the place to go! Absolutely on top of the list for being a dealership that will look you in the eyes and lie right to your face! Save your money and dignity and go to a real car dealership! Absolutely disgusting business practices. If I could give zero stars I would.

Awesome staff!! Sales manager was very help and answered all the questions I had when looking for a new truck!! I will be doing business here in the near future!

Will not being back to them at all! I dont even want to go back to them for the free oil changes I was given with the purchase of my vehicle.I bought an F150 off of them a few months ago and have had nothing but problems with it. The very day I bought my truck, the check engine light came on. We called in and they said to bring it back the following Monday (was a Saturday and service was gone for the day). I took it in, they gave me a loaner and said they would check it out. They ended up sending it to Ford because it is under warranty. I would go almost a month at a time without it. It has actually been in the shop more than I have gotten to drive it. I asked the gentleman I bought it off of what he could do, and he said he would give me x amount for it. An amount way smaller than what I paid (2 months before). He also said he would look into other vehicles for me. He looked at a Chevy they had on the lot right then (not something I was interested in). I never heard from him again. Not even a check up to see how I was liking my truck a few months later.It has actually gotten to the point where Ford has me calling them. Ford has been better with me about my truck (that I didnt buy from them) then Mazda has. Im just thankful that it is under warranty. Good luck to anyone that buys from Mazda.

My buying experience here in 2008 was very good and based on that I decided I would use them for service as well. The first few years went really well but my last few experiences have not gone well at all. I dont know if the person who was in charge left or what but I have been appalled by the level of service my last two visits. Two oil changes ago, I had to have a Saturday appointment. I asked if I would be able to pick the car up after the garage was closed and they said I could. The only problem was the only people there were teenagers who were more interested in flirting to pay attention to me. In addition, once I finally got my car back, they had no way for me to pay, the computers being shut down. I decided that this was probably a fluke and took my car in again to get the oil changed and for my power steering recall. When I made my appointment they told me it would take two hours for the work to get done. I dropped off my car at 10 expecting it back by 12. At 1:15 I called because I was trying to leave town on vacation by 2 and had heard nothing. They were shocked to hear that I had needed an oil change despite my mentioning to the check in guy multiple times (he also seemed to have very little interest in communicating with me) and made excuses about everyone being on lunch from 12-1 and thats why my car wasnt done. Well, if it only took two hours, that lunch break shouldnt have mattered. I was most irritated that they didnt know that I had wanted an oil change at all even though that is what I initially brought the car in for. Needless to say, they messed up their second chance. I will now be going to the Ford dealership. I used to have a Ford and I never had one issue with them. I even got my tires done recently and they were prompt and fair.

Did the 4 hour drive from Michigan to come buy a sweet mx-5 (Miata). Ray the ex farmer called me immediately after i submitted my interest and credit application and was shocked by the friendly professional no pressure sale procedure. Even from out of state Ray and the team from Mazda of Wooster made it happen silky smooth! Well worth the trip. Tons of pictures available and even more sent to my phone through text messages. Exactly as described and nothing hidden. Very impressed. If youre in the market for a new ride call Ray the former farmer and his team and let them make you feel at home in a new ride whether it be 5 minutes away or 4 hours in another state you will be happy you went to Mazda of Wooster. Thanks again from a very happy customer!

A few weeks ago my husband and I walked into Park Mazda in wooster looking for a new car. The manager Brett greeted us at the door and helped us the whole way until we drove off in a car that we just love. They were very friendly and i would tell any one who needs a car to go see Brett at Park Mazda in Wooster.

One of the best car buying experiences ever!. I live in NC. and found this vehicle online, called to get information and Ray Stewart answered my call. He was straightforward, honest and trustable to the point that I reserved the vehicle without seeing it. Ray answered all my questions in a timely and honest fashion...he sent me all the detail pictures I requested and worked the deal over the phone. When I arrived to the dealership the next day the car was even better than expected and the paperwork took only 20 minutes to complete. I recommend Ray Stewart and all the team at Park Mazda to anybody looking for an easy, no run around honest car buying experience!Thank you guys, I am loving my Beemer.Ossie

Mazda of Wooster has the the best car service and sales! Dane the service manager and Danny, the owner are awesome beyond belief. They picked up my car in Columbus and took it back to Wooster for an oil change and brought it back with the oil changed and a smile.They also were able to get my car’s scratched and slight debts fixed in a short time. I have my car back now and it looks perfect! Scheduling an appointment was a breeze and the entire service episode took place without any issues. It was actually pleasant. Thank you Mazda if Wooster, Dane and Danny! I can’t say enough positive comments about this Mazda dealership!

I bought a car from this dealership 12 years ago. It was my first car at 16 and I saved my money all summer and paid $1000 dollars for a used 86 Ford Taurus. The engine blew up 3 days after driving it. When I tried to see if they would work with me about getting something else I was told I bought it as is and to leave there was nothing that they could do. Fast forward to last month. My younger brother bought a used 06 Mazda Tribute from Jason at this dealership. He hasnt even made the first payment yet and the transmission and rear end went out in it. The estimated cost of repair is $5000. When he tried to go back and see if there was anything that could be done Rick the assistant manager was eager to help out and was working with them on finding a solution. A few days later Nick the Manager of this location told him he bought it used and there was nothing else that could be done. DO NOT BUY ANY USED CARS FROM THIS DEALERSHIP. I learned my lesson and went to college hills honda up the road. Bought a used car there 10 years ago and it is still running. Quality and Management at this location is very poor.

Bought a new car (second one from this location) always a pleasure to work with.

Great selection of vehicles and very honest!

I dont usually like or enjoy car buying...or car salesmen....but they made it less pressure more buying right. I bought my most recent used car at this visit. I traveled way out of my area just to do so.

I have bought and serviced three cars here in the last seven years. The sales and service staff are very accomodating, I have and would recommend them to any friends and family. My Current CX-5 is awesome and on a recent trip to PA i got 34.9 mpg.

SUPER nice gentlemen!! Very helpful! Got exactly what I wanted!!

Nice place great service

These people work so hard to make you happy i love this place

Best experience I ever had buying a car!