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NAPA Auto Parts of Worcester
40 Millbrook St, Worcester, MA 01606, United States
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NAPA Auto Parts of Worcester
Comments
Bu
Review №1

I received wonderful service at this place the salesperson was very nice he even went outside and installed the wipers on my wifes vehicle keep up the good work Napa

Jo
Review №2

I go here instead of the consumer DIY stores. Even though Im a DIYer. Not a sponsor

An
Review №3

We were having car issues. When l called Napa the young man was very helpful in giving us directions to the store.

Ea
Review №4

Its NAPA...great service knowledgeable techs

Br
Review №5

Great service and the right parts

An
Review №6

They never have the parts you need in stock. Second time this has happened. Order online and then they cancel the order.Too expensive anyways.

So
Review №7

They have a huge selection of auto parts. The staff is very knowledgeable and do an outstanding job recommending. Checkout is prompt. Great prices.

Mi
Review №8

Great selection, easy check online and buy in store

Le
Review №9

I had a terrible experience here, it was the worst customer service I have ever experienced. Before I could even explain my problem the person that was “helping” me, his name was Jamie was already irritating and lashing out on me, which is no way to speak to a customer. I received the wrong paint and when I asked for a refund he went on a frenzy and tried to talk down on me which is no way to treat a customer. Jamie was a complete troglodyte who doesn’t know how to treat a customer or know his company’s policies. He should not be an assistant manager and I recommend not seeking him for assistant, however fortunately the manager Paul was nice enough to give me a refund without any questions the next day

Ra
Review №10

Love that prices and I love their parts most of the time theyre cheaper than any of the stores now and it got better quality

DJ
Review №11

Great store staffed by friendly and helpful people. The guys here are always very nice when I stop by needing some obscure part for my old car 👍

Ja
Review №12

These guys know their parts. Not busy today but they should be. Forget Auto.... See these guys if you need answers to tough questions. See the other guys if you need oil and other quick stuff.

Je
Review №13

Best auto parts store in the city. Friendly and knowledgeable staff. Good hours and great parts availability.

Th
Review №14

Nice place though a little difficult to see and park in because of a neighboring gym.

Sh
Review №15

Service guy was very helpful for my unusual circumstance. I highly recommend.

Co
Review №16

Great service but very expensive compared to advanced auto and auto zone and anywhere else

Ra
Review №17

Great location. They make custom spray cans

Pa
Review №18

Great people! Found everything I need for my cars!

Mr
Review №19

My dad is The one who goes there but so far its ok

St
Review №20

Excellent service and great warranty

Nu
Review №21

This is the rudest customer service I have ever seen. I had a tire emergency and all I needed was a little help and information. I waited for service for over 30 minutes. When I pulled up for help, the employees screamed in my face to get out and refused to help me. The customer service was excrutiatingly rude and I will never be coming back here again. If your looking for help, this is not your place.

Cl
Review №22

Friendly staff and he went out of his way to check my car battery and fulfill the prorate on the warranty.

Aa
Review №23

I’ve had a not so pleasant experience here I came in the store with my friend coming to buy something for my brother and when I asked for help from a worker that I believe is named Jamie he seemed very irritated and mad at us that we didn’t have the proper information to give him when asking for assistance so when we gave him the information provided he just seemed annoyed at us the whole time we were there seeking help for the item which seemed super unprofessional.

st
Review №24

Open late and had what I needed

je
Review №25

Best place for car parts

Ev
Review №26

Excellent

Al
Review №27

It is ok. It has many thinking

Ke
Review №28

Always a positive experience

Te
Review №29

Helpful.

St
Review №30

Had what I needed

Em
Review №31

Helpful folks

lu
Review №32

👍👍

Ho
Review №33

The best when it comes to pleasing the public especially me ...

An
Review №34

Excellent atention

Information
9 Photos
34 Comments
4.3 Rating
  • Address:40 Millbrook St, Worcester, MA 01606, United States
  • Site:https://napaonline.com/en/ma/worcester/store/31653
  • Phone:+1 508-757-1852
Categories
  • Auto parts store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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