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Wagner Motorsports
700 Plantation St, Worcester, MA 01605, United States
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Wagner Motorsports
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Si
Review №1

I cannot say enough about Wagner Motorsports. I actually ended up going there after trying other dealerships closer to me where I had didnt have a good customer experience, and the folks at Wagner blew me away. From the salesperson Don, to the financing person Mindy, the gentleman who delivered my motorcycle, and the folks at parts and service, everyone was extremely helpful and very willing to help with the purchasing process and beyond. I wouldnt go anywhere else and would travel wherever I needed to again in order to get their kind of service.

St
Review №2

I brought my Harley in for an inspection sticker and was greeted immediately. These guys are the most professional guys I’ve ever encountered. JP made a copy of my registration and made sure I had my original back in hand. They were informative and easy to read talk to. These guys know their stuff!! They sell Indian, Ducati and BMW bikes but they knew all about my Harley too. Up to date equipment, knowledgeable and pleasant. I wish I could have given them more than 5stars!!! Best service ever!!!!!

Jo
Review №3

This is a long overdue review. I purchased a 2016 Indian Road Master from this dealership and I could not be happier. They are more than helpful and honest with the way they treat you. I do have to give a special shout out to Glynn, may sales person, who made me feel welcome through the entire process. I was a very long time Harley owner, and after some BS with the local Harley dealership, I could not be happier with not only my first Indian but especially with this dealership. Really folks give this place a look, you wont be disappointed.

La
Review №4

I recently purchased a new motorcycle from Wagner Motorsports. Glynn is a fantastic salesperson who worked very hard to help me secure the bike of my dreams with exactly the features I wanted at a very reasonable price. She was extremely helpful and answered all of my questions and addressed all of my concerns . Shannon got me the exact financing deal I wanted at a rate which was better than every other bank. I am very grateful for their help and you would be wise to visit their dealership. They are extremely professional and responsive. Theyll do everything possible to make sure you are a very satisfied customer.

St
Review №5

First time purchasing a motorcycle from a dealer. Excellent experience regardless who was helping me, sales rep, finance team or the person at the door. Extremely friendly and great follow up and follow through. Go in and see Glynn! She is terrific.

Ch
Review №6

Awesome sales and parts teams, just picked up second BMW bike from Wagner, and I’m sure I’ll be back. Worked with Glynn in sales and Manny in parts, class A all-around, highly recommended.

Pa
Review №7

I just traded my Indian Challenger for a 2022 BMW R 18B. The sales experience, facilitated by Product Specialist Glynn Velardo, was excellent. I met Glynn several months ago when the first R18 hit the sales floor. The bike really caught my eye and I worked with Glynn to explore end eventually test ride the bike. The R18 lacks some of the features that I enjoy on the Challenger, so I did not trade, and resisted the urge to make an R18 Classic my second bike. Along came the R18 B. This is a very different bike than the Challenger, and is packed with accessories not found on any bike that I have ridden. It was a hard choice, but I made the trade for a beautiful R18B with ”Galaxy Dust Metallic” finish. I am really enjoying the new bike. Thanks to Glynn for helping me with my journey, job well done.

Gr
Review №8

New to this area and needed to find a Winter Storage Facility. Had Heard Good Things About These Folks. Stopped in Last Weekend Filled With a Bundle of Stupid Questions/Concerns. A Gentleman by the Name of JP(?) Was Kind and Quite Patient as He Walked Me Through The Whole Process. Now Im All Set, and Extremely Confident These Folks Will Take Good Care of My Ride During the Nasty Months Ahead. I Would Highly Recommend This Spot For All Your Biking Needs. Kind, Knowledgeable Crew!

Jo
Review №9

Even with difficulties from extremely poor head management, Glynn, the BMW sales specialist, was able to warm my experience up and make my R1250GSA purchase worth it. I’m giving 5 stars because the sales team and parts department honestly love and care for their customers, but I would give a zero star rating for the cowardly manager that tried to discriminate against me and never even offered an apology. I wish the sales team could work for someone else so I could enjoy buying from them again.I also want to give a shout out to Shannon, the Business manager, who was such a helpful angel with my paperwork, and Manny, the Parts Manager, who makes you feel like family when you need to get the parts you want.

Jo
Review №10

I just bought a new 2021 RnineT and Im completely satisfied with the bike and the experience. I dont write a lot of reviews but I wanted to take the time to recognize the person, Glynn (G), who made it so great. She talked me through my decision making making process and had me try 3-4 different bikes. She knew every detail about the bikes and was very honest so I never felt like she was trying to push me. It took me several days of reading reviews and asking her questions and she was totally chill and low key and it never seemed like I was bugging her with all my questions. When I finally settled on a bike (tried an 900XR and 750GS too) she got it for me at price that was better than advertised and she went to bat for me to get me a very competitive trade allowance. The surprising thing was I decided on the bike at 1 in the afternoon on a _Saturday_...and it was insured, registered, and I was driving the new bike home by 5PM that day. Thats unheard of these days, man. Mike was helpful as was Mindy in the business office. In fact, Every person said hi to me as I walked around the place and that meant a lot to me. Wagner is a great place that is customer focused and knows their stuff. And G made this whole experience excellent and a lot of fun.

Je
Review №11

Everyone was friendly and happy to help but left you to browse at your own pace. Price on gear like jackets and pants was cheaper than online for us. Good selection all around for bikes and gear

Mi
Review №12

Big ups and thanks to Glynn for a smooth, no pressure sales experience with the purchase of my Z900RS! And thanks to Shannon for all her help getting everything signed, sealed and delivered. More miles, more smiles!

Jo
Review №13

Wagner Motorsports is and always will be my shop of choice. I recently required service on my K1600 GTL. JP Russo, Service Manager, was outstanding with his handling of all my needs. He is an honorable and caring individual. Components which were needed & not is stock were ordered and received to their shop quickly. JP keep me informed throughout the services provided. He is a strong asset to the Wagner team. He made me feel like family! The shop technicians are experts and their performance was greatly appreciated. Forever yours, John

Mi
Review №14

I walked in the door knowing nothing of Wagner Motorsports and little of BMWs current line up. Glynn showed me their entire inventory and introduced me to some great people. Now riding my 2020 K1600B and havent stopped smiling since!

De
Review №15

Just bought my 4th BMW from Wagner. As usual, a good experience. I ordered a number of dealer installed options, and gave Glynn crash bars and other items that I purchased to be put on when the bike was being assembled. Everything I asked for was done perfectly. Will, the BMW service technician who put the bike together, took the time to show me some of the new features and give me some good technical advice. Much appreciated. Many thanks to Glynn and Will.

Wi
Review №16

Glynn & Shannon were awesome! very professional, service oriented and just a pleasure to work with. I applied for financing for a Ducati via web-site on Wednesday of last week and the Wagner team got financing, insured and inspected the bike all in 5 business days!! picking it up today. Great Job! Thanks

Ma
Review №17

I took my 2019 KTM duke 390 here for a service upon purchasing it private sale had them do an oil change and a run through of the bike… They did a phenomenal job quick appointment and turnaround time, customer service was amazing! Definitely recommend stopping by. Also gave the their show-room a look around and looked great with many varieties! Great Job Wagner Motorsports!

Ca
Review №18

My purchase of a Scout Sixty at Wagners was made easy by this friendly staff. After searching shops and websites, including Foxboro, this place got my business thanks to Glynn V. in Sales. First impression, their inventory is outstanding. I knew what I wanted, and their selection was a real draw both new and used bikes priced right. Worth a look around. Thanks Wagners!05/07/2021 Updated my review to include a big THANKS to JP the service manager at Wagners for making a fast and easy service appt while I waited. Also purchased a rack and was installed as well in record time. Great job JP! Now, time to put some miles on!

Ad
Review №19

Wagner Motorsports was an absolute joy to work with! Im from Columbus, Ohio and really wanted a used Connie 14 that they had in stock. I know some dealerships dont like to work out of state because all the hoops that have to be jumped though to get the deal done. Glynn contacted me and made the sales process smooth and easy. They had a great price on the bike for how low miles it had and all the accessories it had. They worked with my bank of choice. They worked with my selected shipper to get the bike to Ohio. The bike was in fantastic condition as described. Would definitely recommend doing business with them, and I would do business again! Thanks!!!

Ki
Review №20

JP was outstanding! Courteous, professional, and very accommodating. He has taken care of my needs every time! Highly recommended.

Ba
Review №21

Thank you Glynn, Shannon, and their exceptional team on the sale and delivery of this beautiful Yamaha!

Je
Review №22

If I were in the market for a Motorcycle....this would be the place! Delivered here 7/6/21....Great group of people! Thanks for moving the car and offering me a beverage. Hope to see you again soon! Thanks!!🌻JessicaHalvor Lines

Lo
Review №23

I had an ongoing electrical problem on my bike. The service team researched the problem and found there was a recall on some switches, problem solved under warranty. Courteous and professional throughout the whole process.

Bo
Review №24

Great at experience at Wagner Motorsports.Best part was G - Glynn Velardo - go see her if you are looking into buying a bike. She is honest, personable and no sales pressure. Loved that. Easy transaction - Jimmy Shears, the biz mgr there, made all the paperwork very easy.Thanks G!

Do
Review №25

I love this place! I already had an Indian Scout 100 Anniversary, but now I have a BMW R1250 RT to go with it, thanks to Glynn and the rest of the Wagner team! Glynn was super helpful in getting me setup with the perfect bike for me. Throw in that it is minutes away from my house, I couldn’t be happier. Thanks, Glynn!

Da
Review №26

Took delivery of a Scout Bobber today from Glynn. She, and the rest of the staff were, amazing. Very nice, very helpful. Glynn worked with me to get the whole purchase process done remotely, so all I had to do was show up, sign 3-4 pieces of paper and load the bike up on the trailer. Smoothest dealer transaction Ive ever experienced. Highly recommend checking them out for your next purchase!

St
Review №27

Stopped by Wagners after having minor issues while on the road. Manny was fantastic in ordering my sprockets and having them when I arrived on Tuesday. Dave, in service, was able to squeeze me in, limiting my time off of the road. If you are in this area of the country, definitely stop by this shop.Wish I could give more stars....thanks guys.

St
Review №28

Just took delivery of my 2021 BMW F900XR from Wagner. Very happy with the bike and the sales experience. Glynn was my sales person and she did a great job, very professional and helpful. Even sent me some photos of the actual bike I bought and the list of options and prices, after my initial contact.The paperwork was handled very smoothly including all the MA RMV aspects, so I didn’t have to go there….priceless 8-}Everything went as planned and expected, no surprises and no BS. Highly recommended.

Ni
Review №29

It was a friday afternoon and i had a blow out. I was able to limp my way to the shop unannounced. Shop was very busy but they were able to fit me in and get me out of the position i was in. Very good i appreciated it.

Tr
Review №30

Just bought my 2017 Indian Vintage and had an excellent experience dealing with them. Glynn and Shannon made the entire process extremely fluid from first laying eyes on the bike to riding it off the lot. Thanks to everyone there I now own my dream bike! Ill definitely be coming back for all my future Indian needs.

Br
Review №31

Ive been a Customer of Wagner Motorsports for several year and have referred many of my friends there. Great dealer ownership, staff, and service. I have made many friends here and treated like family. Just traded my awesome beloved 2014 Chieftain that I bought here and just took delivery of my 2020 Challenger LTD in Deep Blue Metallic. Shes sleeping till the roads have washed all traces of Ol Man Winter away. And I got a great deal and financing. Super fast and easy. Five stars.

Pa
Review №32

This was my first bike purchase and the whole experience was enjoyable and stress free. I purchased a used Kawasaki Vulcan in great shape and I’m very pleased with it. Glynn Velardo is a very down to earth and likable salesperson. They set you up and take care of you. Highly recommended!

Ma
Review №33

High praise for the service department.Ive always taken my Dark Horse to Wagners for every service need, routine or not. Recently the clutch cable snapped at a stop light. My first call was to Wagner. They sent a drive to get me off the side of the road, and got the job done with very little down time.Now, realize this isnt a 30 minute replacement like the old days. This cable replacement is actually a bit of a bear to replace. But, they didnt penalize me for the design difficulty, understood the issue and saved me a couple of hundred bucks on labor.Thats why I always go to Wagner first. Thanks to owners and service department!!

Mi
Review №34

I did a lot of searching around to find my first bike. After finding the one I wanted on their website, I went into wagoner. Glynn along with Shannon made the whole process easy for me. No pressure, they took the time to listen and answer any and all questions or concerns I had, as I am a first time rider/buyer. Thanks again!

Bo
Review №35

Glynn and the whole crew at Wagner went out of their way to make my BMW R1200RT purchase a terrific experience. I’d been looking for an RT for a while, and I couldn’t be happier with the bike or the dealer. Shannon walked me through the buying process, and the guys in Parts got my new bike set up with a nav unit. All in all, a really good day.

Da
Review №36

Wagner Motorsports is am amazing place with some amazing people. I bought my first bike, Indian Scout Bobber Twenty, from them. And it was nothing but a great experience. Glynn and Shannon and Manny are three kickass people who helped me through the process. I would highly recommend talking with them when you go looking for a new ride. I will never go anywhere else!! Id give 10 stars if I could!

Mi
Review №37

I found the exact bike I was looking for at a great price. Being in the car business for @20 years, what is advertised can slowly morph into something different. Not here, my salesman Craig Robbins was a real professional. He was clear on all charges and fees(quite fair). Everyone that worked there was professional, knowledgeable and warm. I cant give a higher recommendation to this fine organization.

Ja
Review №38

Wagner Motorsports, Proud To The Motorcycle Dealer of Last Resort.Not one person I know likes Wagner Motorsports. After buying my BMW there, friends and I have had numerous bad experiences. Just today I called to see if I could get my bike inspected. Answer: Yes, come on down, we close in 25 minutes. I got there in time, and they refused me. I told the service desk but he couldnt care less--He only interrupted his conversation with his female colleague long enough to argue with me. I mentioned how friendly Max BMW is and that I was not surprised this happened. He even said go to Max if you dont like it. This is why I get my parts and go to Max BMW, or anywhere else I can unless its too inconvenient.Defiantly a motorcycle dealer of last resort.

Ro
Review №39

Bought a 2019 BMW new here (which was a great process). Fast forward to 2021 and a routine service. Arrived to find a mixup with the online booking (hint: call for service scheduling). In spite of that, JP went out of his way to not only fit my service into the schedule, but completed it within the window I had originally expected. As always, Wagner is a great dealer to do business with.

ch
Review №40

Bought a new 2021 BMW R1250RT a couple of weeks ago. Wagner was the only BMW dealer that had the model/color I wanted (that wasnt already spoken for) between Philadelphia to Burlington, VT! Glynn was very responsive to my many calls/texts/emails. They gave me a fair price for my trade-in, and the transaction went as smoothly as one would hope. My only complaint is that I live an hour away! Glynn called when the bike came in, and brought me in to see it while it was being put together. The sales/service/finance/office staff I dealt with were very friendly and accommodating. I would certainly use them again and recommend them based on my experience.

七万
Review №41

Had my bike done the state inspection there. People there are really friendly and helpful!

Ju
Review №42

Bought a bike from them yesterday. Had a great experience. Its the kind of place you want to hang around. Good people!

Je
Review №43

JP and the whole service and parts team at Wagner were great. I have an older bike which they did an effective diagnosis on, got the parts ordered, fixed it well, and now it’s running great. I’ll definitely be back.

Aa
Review №44

I got a new set of Anakee ADV tires from Wagner and installed on my F700GS. They were quick and installed well and had exemplary service. Reasonable rates and prices with excellent service. They pointed out some things Ill want to get done sooner or later (that I did already know about so I know they arent making anything up) and didnt pressure me at all about getting them done. I will be coming here to get my bike serviced every time. Very good attention to detail.

Jo
Review №45

I recently purchased a new motorcycle from Wagner Motorsports and could not be happier with the overall experience. Glynn in sales, Manny in parts and owner Karyn Wagner made my experience first rate all the way. I am happy that I am able to do business with a family owned shop that treats their customers like family.

Da
Review №46

My experience with Wagner Motorsports has been nothing but top drawer. Glynn was very helpful in my purchase of a Ducati Monster. Manny in parts is very knowledgeable and has been a great resource throughout my ownership as I’ve purchased gear and aftermarket parts. If you’re looking for gear chances are they have it and if not Manny can get it. Wagner’s customer service extends to the service department where the team is great. When I had a small issue pop up mid winter and called up Wagner, the answer was no problem bring it down we will get it taken care of. They stand behind their work. The bottom line is Wagner puts the customer first. Highly recommend.

Sa
Review №47

I had a great experience at Wagner Motorsport. Glynn was great to work with very easy to talk to and very knowledgeable. She showed me all ins and outs of My new BMW R1250GSA. She took the time to walk me around and introduce me to the staff, everyone was very friendly. I even decided to buy some new gear while I was there. They fit me for a new helmet and com system again very knowledgeable about their helmets and what com I should get. I look forward to doing business with them for long time to comeThanks for a great buying Experience

tb
Review №48

Traded in my RT and purchased beautiful R1200 GS from Glynn. Transaction was smooth and efficient. Hope to do business with Team at Wagner again. 👍🏽

Jo
Review №49

Picked up a new bike last weekend and the process was quick and painless. Very nice and helpful staff

Jo
Review №50

Glynn has been super to work with! Due to the COVID situation it was a challenge to get my bike delivered but she kept on top of things and made sure i got regularly updated on the status of my purchase.

Ro
Review №51

Bought used and everything went smooth, very knowledgable and courteous staff, very accommodating, Gylnn in sales was very helpful. Thank you. Great bike, its a keeper!

Mi
Review №52

Nice job today from the team at Wagner’s service. Super customer service and speed getting my inspection sticker as a walk-in.

Bi
Review №53

Worked with Glynn on the purchase of a used Honda CRF250L. She was able to set things up so that we could do everything remotely (I live out of state) and the pickup was fast and easy. Good people. Good service.

Ge
Review №54

Great shop and knowledgable team. Thank you for your help and hospitality.

Th
Review №55

The customer service is professional, friendly, and honest. Will only do business here. The maintenance personnel too are great people who get it done!

do
Review №56

I went in for my 500 mile service and the service department got in and out quickly. Big shut out to JP for all the help . You guys Rock

Sh
Review №57

Great bunch of professionalsI got some parts for my Indian Challenger (LED light kit) it turned out the kit was not complete.Manny went above and beyond to make sure I got everything for the install you can tell these people are very dedicated to making sure there customers are happy even if you only went there to buy some parts.

Ti
Review №58

A great time at the Wagner Indian demos today. Burgers, hot dogs and chips plus a carbon fiber FTR!

Pa
Review №59

I bought my 2020 leftover BMW R1250 GS from Glynn Velardo at Wagner Motorsports on March 12, 2021. She was excellent to deal with and No sales pressure, very knowledgeable and an awesome buying experience. Mike the sales manager was also easy to work with and very fair. Manny the parts manager was helpful and very knowledgeable. This was the second bike I bought from Wagner, the First bike was a used Harley Davidson CVO Full Dresser 5 years ago from Mike and that was a good experience too.

Ja
Review №60

Shout out to glynn who helped me out to get my 2022 s1000r great customer service she gets things done fast and proactive thats why im giving 5 stars I really recommend you guys to stop by and see glynn

An
Review №61

Purchased a 2021 Indian motorcycle. The battery was dead. It took 2 hours flr the service department to realize that it needed a new battery. I also purchased a backrest. It was the wrong size. They gave me a hard time returning the item, even though the parts department saw that it was the wrong size.

He
Review №62

Great service 💯💯

Ch
Review №63

Stopped in to purchase helmets for my daughter and myself. Great experience.

Ma
Review №64

My friend and I went to Wagner Motorsports from New Jersey and their attention is amazing Glynn was very helpful and great person. I do recommend this place.

Se
Review №65

Just bought a 2021 S1000RR. Glynn was my salesperson and got the exact bike I wanted. She got everything taken care of and I got my bike before the nice weekend. Also want to thank Dave in service for getting the bike set up quickly. The bike is awesome and so is Wagner.

Pa
Review №66

What a great experience. Don was extremely accommodating and willing to work into a price that both myself and Wagner were happy with. He was also able to work a better trade for my other Indian bike. I recommend this dealership to anyone looking for a new or quality used bike.

Ni
Review №67

I recently purchased my Indian FTR 1200 and had the best experience thanks to Glynn. She made sure I had every and all questions answered and made sure I got the best deal around. I had my previous Scout serviced there for the past few years and it was always a painless and pleasant experience and I’m happy to have bought my next bike from Wagner. I look forward to many more years of business with Wagner Motorsports!

Al
Review №68

Bought my third bike @ wagner. Great customer service.Glynn was so easy to work with. Absolutely positive experience.

Ro
Review №69

Just purchased a KTM Super Duke R and the product Specialist Glynn was awesome. She was extremely attentive, knowledgeable and had great follow up. I dove 3 hours to Wagner and I’m glad I did as I received great service and got a good deal! There actually even delivering the bike to me in NY!

Jo
Review №70

If youre shopping for an Indian, do yourself a favor and include Wagner in your search. I worked with Glynn who was nothing shy of terrific! She was accommodating and communicated flawlessly. The most impressive thing was how she communicated that they wanted my business. I was shopping 3 different dealerships. Wagners met the best offer and made the process easy. I walked in, signed and drove away in about 30 minutes. The dealership was clean and appeared well stocked on parts and accessories.I strongly encourage you to call Wagners and ask for Glynn. If she doesnt have the unit you want they will work to get it for you.

Na
Review №71

Service department was quick and attentive, with fantastic communication while I waited. Great conversation from sales department while there, no pressure conversation.Only negative I would say is they have a small waiting area and no where to plug my phone in to charge in the two waiting areas.Not a big deal as I just walked around after I finished charging my phone.Bought my bike here new, had a great buying experience, Don was my salesman. First time servicing here. 10 out of 10 will be back for service and to buy my next bike.

ti
Review №72

On Sept 5/2020, while traveling from Florida to Canada I had a rear flat tire on I90 about 12 miles west of Worcester, MA. A tow truck showed up 2 hours later and towed me to Wagners. The truck driver could not enter my Canadian Visa Zip on his device and said that he could not unload my bike until paid.Mike, at Wagner, graciously took care of the bill and unloaded the bike.They put it in the shop immediately and replaced my tire with a new one.Considering this was Saturday of a long weekend I was truly appreciative of their excellent service and was on my way within a couple hours. All the staff were very friendly/courteous and I highly recommend Wagner Motorsports!!

Ty
Review №73

My experience purchasing a bike at wagner was awsome. Everyone that I dealt with was amazing. The whole deal went through smooth with no hiccups. This was by far my best experience buying somthing from a dealer. I would highly recommend going to see them if you are looking to buy a bike.

Da
Review №74

Back in 2017, I purchased a brand new R1200GS and all representatives, from sales associate to manager, were gracious and incredibly helpful. This time, I went back for a KTM 500. Glynn and Sharon made my buying experience incredibly smooth and they made sure all my questions and needs were addressed promptly and efficiently (before, during, and after sale). I even got explanations and recommendations from their KTM mechanics –also incredibly helpful and courteous. The store was following social distancing guidelines. I can safely recommend their services. Other dealerships will have a hard time convincing me to move my business elsewhere.

Ch
Review №75

Last week I made my first Indian purchase with Wagner Motorsports. My salesperson was Glynn. G was excellent to deal with and my experience at the dealership with her and everyone involved was excellent. I drove 4 hrs each way just to purchase and have zero regrets, plus will continue to use this as my Indian dealership. Thank you to G and the Wagner team for a great bike and experience.

Cr
Review №76

I just purchased a Indian scout bobber twenty from Wagner Motorsports in Worcester Ma. I am extremely pleased with the attitude, knowledge and professionalism of the staff at Wagner. I would highly recommend Wagner if you are thinking about a motorcycle purchase.

Mu
Review №77

Always a happy experience at Wagner Motor Sports!

Do
Review №78

Awesome place to do business. They really take care of their customers. Would 100% do business here again!

Mi
Review №79

I had a great purchase experience at Wagner Motorsports and I recommend them. All of their staff are friendly and helpful. They were very responsive and clear in all of our communications, and I appreciated their hospitality during the purchase process. I believe that they are fully committed to giving customers a great experience, as they did several things to ensure this for me. Their facility and all of their bikes are very, very clean. Note to motorcycle purchasers: Wagner will insist on waiting for your cashiers check to clear their bank account before proceeding with the purchase; other dealers where I have purchased a motor vehicle accepted a cashiers check on the spot. Consequently, purchasing a bike at Wagner will take at least 2 or 3 visits (my purchase took 4 visits) before you can ride your new bike home. That being said, Wagner was very clear about how every step would work; there were no surprises.

ca
Review №80

Dealt with Glynn V. We had gone back and forth on a few bikes across a few months. We finally were able to make a KTM 390 Adventure work for both parties! She was super helpful with my trade and explaining the differences between a few bikes. She went above and beyond even dealing with my indecisiveness on what color I wanted! Great Buying expereince! My next bike will definitly be from her and so should yours!!!!

Ro
Review №81

Recently purchased a BMW 800 GS adventure from Wagner. I was able to test ride a few bikes (which not all places allow with this Covid thing going on). Glynn Velardo the sales rep was extremely easy going and there was no sales pressure. Overall a good experience.

Br
Review №82

Wagner staff is the best in the business, very friendly, knowledge and helpful. Their bike and gear selection is excellent as well. Keep up the great work!

D
Review №83

Wagner Motorsports has treated me like family ever since I walked in the door, and far before I ever made a purchase. I have always been given the ability to gather information and make choices without pressure, and they have always been available to answer my questions about the details I needed to make an informed decision.These folks are incredibly easy to get to know right across parts, service and sales. If you enjoy talking motorsports, this is right place for you. There is vast knowledge and experience here to draw from.I have purchased 2 motorcycles from Wagner, and will continue to do my business with them as my comfort level is always high when visiting.A quick thanks to Glynn in sales for facilitating my latest purchase without nonsense. She is just one spoke in a very well constructed wheel that is Wagner Motorsports.

Le
Review №84

Great business with very professional assistance. Shout out to Don and Jim who were beyond helpful and knowledgeable and made sure we left the place beyond happy with our new bike. I will continue to be a customer for years to come and wont think twice before referring this business.

Os
Review №85

I had to delete my previous review from a year ago. Tabatha and previous staff were great. Currently, my Ducati has been there since May 2020 and it is October 2020 and I’ve had nothing but terrible service. I’ve been very patient and understanding with waiting on parts to come in and for the technicians to do work that can be done in one day. I had an agreement with the service staff and the agreement was, with the exception of one new minor repair that was added on at the end, completely broken. It wasn’t until I made a big deal, that the manager started returning my calls. The new manager is there for over a month and doesn’t ask why my motorcycle has been there for MONTHS. And no one is stepping up to the plate. Left the General Manager a voicemail and no response. Service manager refuses to accept a reasonable offer and tells me that he has told to the General Manager to call me and nothing. My offer was that I pay for all of the expensive OEM parts and the service manager will take care of the labor, which is only 20 percent of the entire bill, and he thinks he can give me a runaround. At this point I don’t recommend this place to anyone anymore besides an oil change and basic maintenance because they don’t hold themselves accountable for anything. I work in management at a service department at an automotive dealership and have been in the business for years. I would never do to my customers what they’ve done to me. I missed the entire riding season and they don’t have a care in the world. Luckily this is just a motorcycle and not the car I use to go to work and make a living.

jb
Review №86

Good shop, a lot of offerings with several brands. Everyone was willing to help.

jo
Review №87

Best experience ever! (Im not just saying that)Purchased a KTM 790 Duke from Glynn Velardo. Super streamline and easy transaction. Traded my bike in and rode my new bike home the same day.If your in the market for a bike ask for Glynn!

MA
Review №88

Sales process was great. Helped with demo ride, answered my questions and when I purchased made the registration and transfer very easy.

Ke
Review №89

Just bought a new 2020 Indian. Craig was awesome as he worked to find me the perfect bike. He was also able to get it to me earlier than expected. Would recommend you check them out as I had visited other dealers in the area but the experience at Wagner Motorsports was the best.

Ti
Review №90

I’d highly recommend going here! Glynn was super helpful along with everyone else I dealt with. Very fast and easy buying experience.

B
Review №91

Just bought a 2021 Ducati Streetfighter V4 S.This dealership has been great. Special thanks to Glynn Velardo, the sale rep, for making the process very easy. I would highly recommend this dealership over any other in the entire area!!!!! There are dealerships closer to me, but they just don’t compare. I won’t deal with a sales person that doesn’t give me the time and have patience. Glynn is very professional and she gets information, she returns call, she follows up with emails. Will buy again from her!

Li
Review №92

I just purchased a Ducati XDiavel from Wagner. I had no idea about the bike before Glynn Velardo, suggested it. I could not be more happy with the bike and with the great customer service from Glynn THANK YOU, THANK YOU, THANK YOU .

Jo
Review №93

I bought a new 2020 BMW R 1250 GS. Dealing with Glynn Velardo and the entire staff was a pleasure. Very professional and responsive. Unfortunately I had to wait for some accessories to be ordered and installed, however it was a manufacturing delay and somewhat out of their control. I would recommend this dealership and Im totally enjoying my AWSOME new motorcycle.

Ra
Review №94

After looking around new england and ny for a ktm dirt bike i found what i was looking for right in my back yard. called up for availability and Glynn said yup we have it .nobody could keep them in stock so i gave her a phone deposit to hold it. went to see Shannon to pay the balance and took it home very nice job ladies!!! all concerns and questions answerered . got to go get #!*&^%!!! muddy thanks again for such a fast and easy buy

Pa
Review №95

We took our maiden voyage on our new K1600B. What a ride! Thanks Glynn Velardo for talking us into the blue-like the sky and sea! Great saleswomen and very knowledgeable.

Ar
Review №96

Great place to buy a bike. The staff is very knowledgeable and courteous. There’s a great selection of motorcycles and the prices are very fair. The service department is great. I highly recommend Wagner Motorsports.

Kr
Review №97

Love Wagner Motorsports! and my new Ducati! Saleswoman Glynn was fantastic along with the entire staff! Awesome price on new bike and trade value for my bike! Everyone went out of their way to make my experience easy and fun! They continue this even after I made the purchase. Highly recommended!!!!!!!

Mi
Review №98

Great service, decent prices, and they even gave me a ride to work after I dropped my bike off. Highly recommend!

Ke
Review №99

Super nice people, always get a friendly greeting when you walk in the door. Employees are happy to help and very friendly. They give helpful and accurate advice when u need to make a decision or don’t know what to get. Always excited when I go to Wagners

Da
Review №100

Spent a week or so trying to put a deal together. I negotiated a pretty good deal for me...not good enough for the dealer, apparently. Too bad, now I have to buy out of state, will save me money. I was hoping to establish a deal with a local dealer, even though it was going to cost me several hundred dollars. Such is the online age...Wish there was a way to make us all happy, guess those days are gone. If you can pay a little more, and dont want to shop around, these guys seem fair.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:700 Plantation St, Worcester, MA 01605, United States
  • Site:http://wagnermotorsport.com/?utm_source=GMB&utm_medium=GMB_Link&utm_campaign=GMB
  • Phone:+1 508-581-5950
Categories
  • Motorsports store
  • BMW motorcycle dealer
  • Ducati dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Off-road race track
  • Used motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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