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Simbol Auto Glass
2743 Fort St, Wyandotte, MI 48192, United States
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Simbol Auto Glass
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An
Review №1

I expected quick service as that’s how it was perceived over the phone. Called to get my work scheduled, they had to order the windshield took about 4 days. No big deal.They scratched the tint so they held off for an additional 2 days. Not a huge deal accidents happen.They finally come out for replacement and Gino almost broke my center console, coughing all over my dashboard, console, radio area. Tried to put that aside.Very aggressive tactics for OEM windshield removal. Used no special tools or tactics. Seemed unprofessional.Asked ME for MY vacuum to clean THEIR mess. Didn’t have the audacity to at least wrap up the cord.Installed a trim panel incorrectly. (They’re impatient) cannot fix unless windshield removedTold me to take the car to the dealer to glue a door mirror on. (They already had the adhesive so why couldn’t they) I did it myself…They charged me 3hrs labor but only took 40mins for the windshield install. I understand flat rate pay but at least do quality work.Went back for a single window to be tinted. Didn’t even cut the tint properly, still installed it.Didn’t know how to remove the door panel…Chewed my trim up with picks and pry toolsCross threaded my screws with an impactHad to spend my Friday night fixing the threadsWent to pick up the car and they didn’t install the door latch cable correctly so when I tried to get out of the car the inside handle didn’t work. Mind you I was still in the simbol parking lot had to climb through the passenger seat To get outGino says it’s Friday he wants to see his family. Ok. Blows me off and never returned my phone calls. The youngest worker there was the only one who was understanding and wanted to fix their mistakes. Gino and his right hand man didn’t want to do anything about the situation just tried to defend their low quality work.Look at the pictures of how I got my car back. Look at the messed up threads compared to after I cleaned them up.Look at the gouge marks and broken plasticLook at the gap of no tint on the windowThe young kid worker is the only one who cares about the work he does. Gino and his buddy don’t care. Just turning numbers.Very unprofessional overall10 out of 10 WOULD NOT RECOMMEND.Went inside 4 times to get the issue resolved. Nothing… even tried to use their restroom on one of those visits at 930am and the toilet was clogged as can be a nasty mess.I should’ve known they were unprofessional when they had broken glass on their own building for over a month lmao. Shop was a total mess dusty as the Packard plant. What a joke of a facility. This location is a disgrace to auto accessory installers. Hopefully the young kid takes his job to the next level by working for a quality shop. I wouldn’t even bring a winter beater to these guys. Let alone a daily.

Ni
Review №2

They did a really good job on the install but managed to put a little dent in my fender I noticed when I got home but I have no way to prove it wasnt already there Im SOL

Ro
Review №3

Used Simbo Auto Glass in Wyandotte again for about the 7th time. I took both my F250 and new Blazer in for window tint on the same day (12/23/20). As usual, the guys did a great job! Theyre not only quick, but theyre also the most polite and professional in the business!

Dr
Review №4

You want the best tint job in the downriver area? Go see my guy Gino and friends at Simbol in Wyandotte! Hands down the best tint job I’ve ever had, and I’ve had prob 20 cars tinted in my life! They also fix chipped or broken windshields and even install alarms and remote starts! Ask for Gino! Guys are amazing!

So
Review №5

Excellent work. Finished up a winshield and my back sliding window on my Ranger in 2 hours plus fixed my remote start. Excellent work and a great cost. Would recommend getting any window or remote start work done there.

Ch
Review №6

Gino did an excellent job tinting my 2019 Hyundai Veloster N. He also seems like a great guy with a good sense of humor. I would highly recommend this place for window tinting in the downriver area.

He
Review №7

I just wanted to thank Gino for being so helpful and professional! Simbol autoglass replaced my husbands rear window and my front windshield in a timely manner and at an affordable price. Very pleased with their work and I would DEFINITELY work with them again if the need arises.

Ch
Review №8

I received excellent service from John (who answered all of my questions when I called in). Geno, the service technician, was amazing! He was very professional and personable. I got my window replaced during the pandemic. He wore gloves and disinfected areas. I was VERY pleased with his knowledge and service. I would recommend John and Geno anytime.

Sa
Review №9

Simbol Auto Glass hosted a barbecue for a hate group last Sunday, in their parking lot. I think that the people in this neighborhood and future customers should know, so that they can make informed decisions about who they spend their money with. I can say for sure that I wont be spending my money here, or at any other business owned by John or Reiman Samano.

Ca
Review №10

They do great work!

Gr
Review №11

John I think was his name stayed at the business late for me two days in a row. One to drop off and one to pick up. So professional and a great job done setting my windshield. Cannot recommend enough!!

ge
Review №12

These guys are definitely professionals. They know exactly what they are doing and theyre very cost efficient as well. I have been dealing with them with all of my vehicles for years. I do recommend them above anyone else.

Ch
Review №13

Very friendly went over everything with me havent got the car back yet should be soon had both windshield replace in a 65 Mustang

J
Review №14

I just got a stone chip and I went to safelite and they were going to repair it. I was paying cash and I just wanted it done and none of my info put into the system. They refused to do it because of it. I went where I should have went in the first place! Simbol was honest and willing to make the repair. They also informed me that they could not do it either. They refused to take my money because they are honest people! My windshield has tint on it and they would have damaged it trying to make the repair. Symbol has replaced a number of my windshields and I will always go there regardless of convenience.

Au
Review №15

This place is amazing! Geno took care of my back windshield and side mirror in no time at all. He was also super friendly and went above and beyond by cleaning up the glass from my broken back windshield. By far the best place around!

Ry
Review №16

Thank God I found this place. Ive been to a lot of other places for tint or replacements but this is by FAR THE BEST. The people are awesome and the service is unmatched. I wouldnt even consider going anywhere else after the service I experienced here.

Vi
Review №17

Gino was thorough in explaining the windshield replacement process both on the phone and in-person. It was nice to see a large, clean waiting room in the shop. Simon was polite, friendly and professional when at my home. John was courteous when he took my credit card information over the phone.Well done, men! Id be glad to recommend you all to friends and family!

Em
Review №18

My father and I have used Simbol for tinting and repairs. Great prices and fast. They fixed a minor repair I caused myself The next day for no additional charge. How can I not give 5/5.

Jo
Review №19

I had Symbol replace a windshield for me. They were very fast and did a great job. They were extremely professional and their prices were really good. I would definitely recommend them to anyone and most certainly use them in the future if I ever crack my glass again.

Pe
Review №20

The best service I have ever received from from an auto glass company. Factory fit and finish. Same day service. I highly recommend Simbol Auto Glass to family and friends. A+

Ma
Review №21

Gino and John helped me with a chip in my 2021 vehicle and it is almost invisible..They took care of me quickly in my busy day.Thank you both

Jo
Review №22

This is honestly one of the finest companies I have ever dealt with. John, the owner, went above and beyond for me! They are the best in the area!

Ru
Review №23

They are good people do good work

Je
Review №24

My windshield needed to be replaced he was extremely helpful and great customer service, I have been going here for all my cars especially for all my window tint which all look great even after years.

Jg
Review №25

Gino is the mann he put a back window in my fathers F250 super duty I am a return customer will definitely be going back if needed

Le
Review №26

Michigan roads have produced cracked, chipped, or broken glass on my vehicles. Simbol Auto Glass has taken care of my vehicles and even deductible 3 times now and I recommend the team to everyone I know that has those same issues. Fast, professional and will come to you if needed.

Ja
Review №27

I called about 10 other places in the area and this place came out the cheapest price for my new windshield. They took only 90 minutes to put it in even though I showed up 15 minutes late to my appointment. They were courteous and the windshield hasnt cracked so Im happy.

Ea
Review №28

My go-to for glass everytime

Jo
Review №29

The window was busted out and the frame on the right was pried up. They ironed it back down to the best of their ability, and tightened the inside of my door which was loose from years of use, at no extra charge. They also removed all of the broken glass. There was so much glass in the interior of my car I thought it would never all come out. It took a few days for them to locate a window for my old car but it was worth the wait because it looks brand new. The price was very reasonable and I will be back if I need any work done in the future.

Co
Review №30

I needed a back window on my work van. It wasnt a really common window to need replaced I found out, by calling other places first. They had the best price, and were able to get the correct window to their location And install it on my lunch break.A1 Service. Ill always call these guys first.

St
Review №31

True Patriotism and class act this company is. Great prices and service. They are very much community driven.

D
Review №32

Brought my car to get my windshield replaced. The gentlemen at the Front desk was very helpful and a pleasure to work with. My windshield was ordered and installed the next day. The installation was less than 2 hours total. I was also quoted the best price on tints for my car in the area.

Th
Review №33

Replacing a windshield is never fun but at least with Symbol you can do it stress free. They Always have a good price and the convenience cant be beat.

Br
Review №34

Simbol did a fantastic job on replacing the rear window on my 2015 Explorer and for a much cheaper price than quoted by others. Would definitely recommend!

Jo
Review №35

Just got my windshield replaced ... No issues and very fair price. Thanks

Ro
Review №36

Great service, great employees. Will definitely use them in the future if I need work done again.

Am
Review №37

Great people and excellent work. Best place downriver!

Ro
Review №38

One of the most customer friendly and knowledgeable businesses Ive ever experienced.

Un
Review №39

Was not at all satisfied with their service. I had my windshield replaced, which not the issue. After my windshield was replaced I found that they had done a piss-poor job of reinstalling the outer weather stripping. I took my car back to them twice asking them to fix it properly. After all was said and done I ended up losing one of the weather stripping pieces and the other had to be taped down to stay in place. I ended up having to pay another shop to do the work Simbol couldnt or wouldnt do right. Will never take my car to them again.

Ro
Review №40

They did great with price and workmanship on a difficult to find windshield for my classic car.

Vi
Review №41

Geno was amazing at helping me today with some insulation tape that was popping out of my dash. I have been getting my glass replaced at this location for 15 plus years. I will HIGHLY recomend Simbol over the all the places that come to your house.Victoria S

Ni
Review №42

Gino did everything he could and bent over backwards to help resolve all the issues with my windows. He called everyday and updated me on the process. Would definitely recommend!

Ti
Review №43

Did a great job replacing the window on the back of my truck.

En
Review №44

Had great service. Excellent company, wonderful staff.

Ra
Review №45

Replaced the windshield, came to my work to do it and everything. Saved me $40 from what I wouldve paid with a more well known company, and got it done in 45 minutes. Simon was very polite and friendly, and the job looks great!

Do
Review №46

Took my daughters car to get the rear door glass replaced they did an excellent job they cleaned all the broken glass up I got it back in a couple of hours and the price was great thank you

Sc
Review №47

Friendly and great service. I reccomend this company very highly.

Je
Review №48

John saved me a 500.00 deductible with a bad chip. Dime size with multiple cracks, he did an incredible job.A must go if I-75 is doing a number on you car too.

Sh
Review №49

Great service no problems with windshield they did a great job!

Th
Review №50

Took care of the chips in a quick and timely manner. Very professional.

Da
Review №51

Stand up team, would highly recommend.

Ro
Review №52

Great people, great work, great ethics, keep up the great work guys.....

Ju
Review №53

Great place, great customer service.

Bi
Review №54

They replaced my 2003 Tahoe windshield a year ago for $258 and needed the car overnight. Had my 2013 Tahoe windshield replaced by Whites last month for $148 while I waited. This is a no brainer. Never going back to Simbol.

Er
Review №55

Had some tinting done. Quick, clean, and everyone was very friendly.

La
Review №56

No answer.

Mo
Review №57

I had originally went to safelite on eureka in southgate, after indicating it be 112.00 to fix a 6 inch cracked windshield when i arrived it changed to it cant be fixed needs to replaced 350.00 so as I sat in their parking lot I googled some other places nearby, went to symbol met John quoted a remarkably lower price and the job was done in slightly over an hour....thank you john and gino? For an excellent job.

Je
Review №58

Got a windshield replacement done in less than 2 hours and for a great price. Thanks guys!

Ga
Review №59

Nice people fast service, great prices.

Jo
Review №60

Been using them for personal and business for years. Great work and very quick and efficient.

Ad
Review №61

Fast, friendly service.

AJ
Review №62

Im very happy with the work, extremely pleased with the price and glad it was done quickly! 😀 Thank you!!!

sk
Review №63

No thanks. Horrible people. Give your money to a different company.

T
Review №64

I could tell you all about the great service but what stuck out to me the most was how genuine the Simbol auto glass family are. 👍👌

Sh
Review №65

Excellent prices and staff

Ro
Review №66

Really well done

Mi
Review №67

Honest and excellent service!

ar
Review №68

Excellent service

Je
Review №69

Love this place

Sh
Review №70

Went window place for van

Bo
Review №71

Those guys are excellent!!!!

fi
Review №72

Illegal tinting of Windows

da
Review №73

Ty simon

Information
21 Photos
73 Comments
4.7 Rating
  • Address:2743 Fort St, Wyandotte, MI 48192, United States
  • Site:http://simbolautoglass.com/
  • Phone:+1 734-246-1146
Categories
  • Auto glass shop
Working hours
  • Monday:8:30AM–12:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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