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White Furniture
3025 Biddle Ave, Wyandotte, MI 48192, United States
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White Furniture
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Ra
Review №1

Great quality furniture, very knowledgeable and helpful staff. Carol is so wonderful and friendly she always makes you feel welcome. You always feel you got a good deal.

Li
Review №2

From my initial call to delivery, the process was flawless. Keith was my salesperson. He made everything so easy. He let me know which items were in stock. Yes, they HAVE stock in the warehouse. That is a rarity these days.I cannot say enough great things about the delivery crew. They were kind, courteous, quick and efficient.Best place I have ever purchased furniture from!

Sh
Review №3

The staff is always very cordial and knowledgeable. We are happy with everything weve purchased from them.Keep up the good work.

El
Review №4

Love this store. High end furniture reasonably priced. My family has been shopping her for decades.

ye
Review №5

Been here a few times. Nice staff nice furniture

Co
Review №6

Everyone that works at White Furniture is amazing!! I have been shopping there for the last 20+ years. Their furniture is top of the line and the service has always been beyond professional. I’m so happy their is a place like this around so I don’t have to shop at a chain store, especially during a pandemic.

Ci
Review №7

Love this store. Carol was great in assisting us with tables. Prices are very reasonable. Four years ago, we bought our bedroom set from them as well.

De
Review №8

Excellent experience. Go see Lisa. Wonderful Lady.

De
Review №9

Love this store. 3 floors of furniture. Cool professional people

Ma
Review №10

Great service will go back again

An
Review №11

This store is great. I’ve bought from others, but their delivery service and store staff are amazing. Ordered a sectional, end tables, and a bed. The staff was awesome and very friendly. I’d recommend them 1000 times over. I even live 30 miles away with delivery. The we always support the small business and it was actually better priced than the big stores.

Ch
Review №12

Friendly place with some excellent furniture options!

Th
Review №13

We have purchased several peices of furniture from them good quality at reasonable prices

Ca
Review №14

Dayna specifically told me when I made my purchase that I would be able to return if needed. When I attempted to make the return she rudely told me I was wrong and would never have told me that. I absolutely asked the question. She absolutely told me I could return. The manager was rude too. I guess the customer is always wrong at White Furniture.

Be
Review №15

Kudos to the team at White Furniture! I felt very comfortable taking my time to look through the whole store for just the right living room set and fabric to match my vision. No rushing and no push to buy a more expensive product like at some stores I will be back’

De
Review №16

Great furniture, great customer service and lay-a-way plans!

Da
Review №17

We bought a couch and recliner from them. We were able pick the firmness of the cushions, pick materials and colors.The couch is so comfortable. Oh I forgot to mention the couch and recliner are both Flexsteel. Very helpful sales staff.

Ty
Review №18

Great service! Amazing people, the delivery staff are top of the line workers. Very presentable and professional!

Mi
Review №19

I’ve bought quite a few pieces of furniture at White. Every person in the store was helpful and friendly. You get a custom experience and custom furniture at a great price. Great quality furniture and great service makes me a customer for life.

Mi
Review №20

My wife and I purchased a couch a recliner and ottoman and a additional chair for our family room ! Carol was our sales person and we had a great experience !

Ni
Review №21

High quality furniture with knowledgeable sales people who are not pushy!

We
Review №22

Great furniture shopping experience. Friendly staff and great selection. Prices are comparable to the chain stores but the quality is much better.

Al
Review №23

If you want to shop for furniture without high pressure tactics, this is the place. The salesman was helpful and prices were fair. I recommend White Furniture.

Pa
Review №24

Great place to shop. Shopped....Purchased...Set up delivery....all done in 20 minutes (or maybe less) Sales person.. Samantha was Awesome!!!

DC
Review №25

Excellent customer service White Furniture! The knowledge and foresight from your team made decision making a whole lot easier. We love our new furniture!

Ca
Review №26

No handicap access via front door. Saleswoman was polite, knew her product, ordered the chair I requested and Im out the door in half an hour.

Sa
Review №27

I only went in to look, but the professional demeanor and quality products make you want to buy. I decided on a table, paid for it, and before I was done....I was buying a new living room set as well. This place is amazing! I would recommend it to ANYONE.

De
Review №28

Friendly service, good prices.

Sh
Review №29

Love this store love my sectional well constructed and solid highly recommend!!!!

Jo
Review №30

I just had an excellent experience purchasing a new mattress from the team here. Staff was very helpful and provided quite an education. They were very relaxed and no pressure sales. Delivery team on time, friendly, greeted with smiles and handshakes. Don’t wait to shop small on a Saturday. Shop small every day.

Ry
Review №31

All the furniture I own comes from this small family own buisness! Quality furniture for fair prices. I will recommend this buisness to all my family in the future! Super helpful staff as well!

TR
Review №32

Excellent service. Dayna Harrison is my go-to girl for custom amish furniture. Very knowledgeable. Im a repeat customer.

Je
Review №33

Super amazing store, super great staff! Wonderful furniture

ja
Review №34

We had an issue with our sectional couches padding. They came out, replaced it and we couldnt be happier. After more than 2 years. Everyone from management to installers were fabulous. Thanks so much. We are very happy and would reccomend this company to everyone we know.

Ed
Review №35

Very knowledgeable, pleasant and professional staff. I would recommend White Furniture to anyone looking for quality products and an easy going buying experience.

Ra
Review №36

Great cup of coffee. Efficient computer technology, accurate measurements, abundance of fabric colors

Cs
Review №37

Samantha helped me with my mattress choice...professional and friendly! Thank you

ma
Review №38

Wide selection of furniture. Great attentive staff. Good quality for a fair price.

Ma
Review №39

Just received delivery of my new bed and mattress set could not be happier the staff was helpful in finding what met my needs and delivery crew courteous and professional

ro
Review №40

I purchased a bedroom suite on sale from Mike the manager, good quality for the price..When the delivery men came I asked the large one if he had booties for his shoes, he said NO then I asked him to please remove his shoes, he replied NO again, I said that ok just take it back,, he then kicked his shoes off like he was very upset, the other delivery man said they did have booties, I said that fine,,when the first man acted the way he did I thought that is not the way to represent White Furniture, so I called the store,, I can only guess the store called them, that is when they said they were afraid to use the booties,, they might slip and fall, and did not want to enter the house again,, I had to carry the nightstand and side boards out so the could return it,, Mike called and gave me a refund, thanks Mike..

Wh
Review №41

White Furniture has been in Wyandotte Michigan since 1946. There are 4 floors of furniture to browse in downtown Wyandotte. While specializing in better quality furniture, White Furniture has the ability to order almost any price/quality level you are looking for from over 100 vendors.

Er
Review №42

Great prices, friendly and knowledgeable staff plus outstanding delivery and customer service! Best furniture store around.

Ja
Review №43

Past experiences with a company are only as good as their present day experiences.Weve shopped at Whites for years, no problems in the past, but that is no longer the case today. My wife & I are two retired individuals, we were in need of a mattress, judging by past experiences, we shopped Whites Furniture first. We checked out their mattresses & landed upon an Englander hybrid mattress, we inquired about it, Carol (who has been our salesperson in the past) told us that this particular demo mattress was discounted in order to get in newer mattresses, we were apprehensive about a demo mattress, my wife questioned her on many fronts, what if it doesnt work for us after getting it home? etc. She assured us that theres a 20 year warranty on it, have any problems within that time element & we will pick it up & have a new one delivered to you no charge - It sounded like an unbeatable offer, so we bought it. In a short span of time the matress began to sag dramatically in the center, you would literally have to roll a few times to the mattresses edge in order to get out! Neck pain, back pain & hip pain is what ensued, we decided that it was unbearable, so we called Whites, described the conditions (we were not spring chickens any more & this played a determental part to aggravating our arthritis). Whites had us contact Mike the owner, Mike asked us to send him some pictures, we did, over email, but they were unexceptable, he sent a representitive out to measure the depression in the bed, it was determined to be 1 3/4 off, but they needed it to be at 2 off in order to send it back to Englanders (which we later discovered through reviews & independent analyzers, that it was not a good company). The easy fix that Carol had described to us as a safeguard, was fading away very rapidly! We were told by the Whites representative that its bad but has to be another 1/4 bad in order to have it replaced, being greatly disappointed & feeling deceived, we had to begin looking once again for a matress replacement at our expense, losing close to $1,000 is not chicken feed, especially when you are retired on limited income, it was like buying two mattresses now! I feel that Whites should have replaced it themselves without waiting for the manufacturers requirements, they would have taken a much smaller loss than what we incurred and would have retained a long time loyal customer.Bottom line is that, if you dont care about warranties & longevity of a purchase, shop at Whites, they have a vast variety of stuff - but if you do care about warranties & sales promises, not to mention the longevity of your purchased items, then I would highly suggest that you look elsewhere, customer retention is not an apparent priority.Their Past is no longer conducent to their Present. Two stars instead of One star is due to past dealings alone.

Ch
Review №44

Excellent 10 star service here! We purchased a new sectional, and it was such a great experience! We customized the layout of the sectional, along with number of seats, firmness of cushion and fabric style and it was so easy. Well definitely be back for our furniture needs.

Ka
Review №45

My family has purchased from this company a couple years in the past. When I moved into my own place it was on the top of my list for where I planned on getting my furniture. Although the furniture I was received was great, I cannot say the same about the customer service I received. I was so satisfied with my first purchase that I decided to go back and order additional furniture and decor pieces to complete my place. The level of service I received once the order was delivered has not been a pleasant experience. I ordered two pillows at a size bigger than the ones I was told would come with my couch. When I received them, they were the same size as the ones that came with my couch, which should not have been the case. When I contacted the company I felt as though I was not trusted. I was told multiple times that I would have to bring the pillows into the store so they could measure them themselves because the picture I provided was not good enough. I live an hour away and did not appreciate how hard it was to get them to work with me on correcting the issue. I was told that the manager would call me to discuss the situation. I never received a phone call and had to call the store myself. Once we got past the initial issue regarding the size, my salesperson (Carol) was very unprofessional when communicating through text and email. She laughed at the situation when trying to figure out a way to correct the problem. Once I was told the items were available for pick up at the store, I drove an hour to get them only to find out that they were actually at the warehouse. My salesperson told me that she would call on Sunday and personally bring them to my place. Sunday rolled around and I received no phone call. I received a text and by the time I saw this text, it was an hour too late and the offer to bring me my purchase was off the table. I was told that she would call me to discuss delivery the following day. I waited all morning for her to call me and eventually had to call the store myself. I was informed that a special delivery could not be made because of the purchase only being pillows and because of where I lived. I was told by my salesperson that she once again bring them over on Sunday (the following week). Based on the back and forth I decided I could no longer trust her word and drove another hour to get my purchase. At no point did the manager apologize to me in any way for the way I was treated and for the issue with my order. It saddens me to write this review because this store has been a very successful place in getting furniture for my family in the past. I question whether or not I will consider taking my business here again in the future.

Le
Review №46

Wonderful selection of quality furniture. Always professional and friendly! Love ALL my furniture choices!

Pa
Review №47

Awesome prices compared to other stores offering custom furniture. I love that its a small, local business and not a chain. Thanks Carol for the wonderful customer service.

Da
Review №48

Very Helpful, purchased dinning room set.

Sr
Review №49

Small, locally owned store. Many choices. 3 floors of furniture. Sales people are helpful but not annoying. Looks like quality living room, kitchen and bedroom pieces.

Di
Review №50

Very polite.

Be
Review №51

Friendly staff. Very clean. A lot of good stuff to choose from. Good plans like layaway,sales.

Am
Review №52

Sam. Was very helpful. We have been looking all over for furniture and Sam helped us find it. I highly recommend working with Sam.

Ga
Review №53

High quality furniture 1

Ma
Review №54

Bought pictures for our dining room! Great pieces and wonderful quality for a great price! Also bought bedroom set from there - nicer and less expensive than Art Van and we even swapped out the bed for a different room set - Carol worked with my wife I to make sure we got what we wanted. We also needed a new mattress for said bed and they showed us what they had, but encouraged us to look at other places to ensure we got what we needed and did not pressure us at all to get a mattress from them, even though they do sell them! My wife and I worked with Carol each time and will ask for her again when its time to purchase our next piece(s)!

Se
Review №55

This furniture store is quite large. They have three levels of showroom area. They have very high quality, yet affordable furniture. I was surprised at how much of their furniture was made in America.My wife and I were shopping specifically for England couches. We called ahead to inquire about pricing, and we were helped by Carol. She was wonderful. She quickly emailed me details on the couches I was interested in. (She also included pictures, and a few couches similar to the ones I inquired about.)We ended up going to the store and buying two couches from them. We were able to custom order the couches with the fabric of our choice. (There were TONS of choices!)The couches were delivered yesterday. They are great. We are very pleased. The delivery guys were professional and helped us move some other things around as well. We will be returning to White Furniture every time we are in the market for more furniture. Carol was an absolute pleasure to work with.A++++

Rh
Review №56

Best furniture store in town hands down.

St
Review №57

I have purchased 3 couch sets (sitting room, living room and game room), dining room set and 2 bedroom sets over the past 4 years and its not ONLY their prices and quality that sets them above all other furniture stores, its their customer service. If you have a problem, they fix it!! You do not have to jump through any loops. I recommend this place to everyone I know. Most of my family shops here now after hearing how well they treat their customers even AFTER their purchase.Ps. It is a small place compared to other shops but everything you find anywhere else, they can order it as well :)

An
Review №58

Great hometown furniture store. Good value for the money. Mike Cassell is a great sales rep.

Ka
Review №59

Only store I’ve bought furniture from for years. Excellent quality. And unsurpassed customer service!!!

Ja
Review №60

So helpful, so customer orientated, so friendly and good products. We have bought from them several times and always satisfied

Am
Review №61

Scott was as helpful as ever. Always so nice.

Ro
Review №62

Awesome company to deal with! Top notch sales staff and always trying to help you out!

Do
Review №63

Excellent service! Variety of choices.

Ma
Review №64

My favorite furniture store. White furniture stands behind what they sell. Cousins, Aunts and of course my family have been shopping there for years...

Tr
Review №65

Great place to shop and really good pricesStaff know the product and very helpful

Sh
Review №66

Great customer SERVICE ask for Michele she is great!

Ri
Review №67

The best furniture store I have ever visited! Great prices and service on high quality furniture.

Sh
Review №68

Great furniture and service! Carol is the best!

Am
Review №69

Love this place! Unique pieces and wonderful design specialists!

Da
Review №70

Unique furniture that stands out. They also have great accessories.

Sh
Review №71

You might get a better price if you shop around but I dont know anyone with better customer service and repair policy

Si
Review №72

Very nice furniture . 2 yr furniture layaway is a plus!

th
Review №73

Great experience

Li
Review №74

I have purchased many items from Whites and look forward to purchasing more. Great store.

Pa
Review №75

Great place to go for all your furniture needs

ma
Review №76

Great style great prices

fr
Review №77

Friendly people, decent prices, great selection

ra
Review №78

Crowded display area with too much displAyed. to be safe

Ro
Review №79

Bought some furniture for the house.

Mi
Review №80

The best furniture store ever!

Sh
Review №81

Quality merchandise and friendly helpful staff.

Th
Review №82

Absolutely Excellent!

Pe
Review №83

Great products, wonderful staff

Hu
Review №84

I love this place

re
Review №85

Great service and quality

Ke
Review №86

Great service and selection

Mr
Review №87

Very large selection and friendly staff.

ch
Review №88

Surprised with such a small storefront how much s there!

Am
Review №89

Great service

Ch
Review №90

The furniture is on the pricey side

Bi
Review №91

I bought a rocker recliner

Me
Review №92

To pricey

Kr
Review №93

.

R
Review №94

Fabulous furniture!!!!

Information
98 Photos
94 Comments
4.7 Rating
  • Address:3025 Biddle Ave, Wyandotte, MI 48192, United States
  • Site:http://whitefurniture.com/
  • Phone:+1 734-282-2155
Categories
  • Furniture store
  • Interior designer
  • Mattress store
Working hours
  • Monday:Closed
  • Tuesday:9AM–8:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–8:30PM
  • Sunday:9AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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