Carolyn Andrews you freaking rock! Michael, you do as well! I am so thankful that I stopped into Henderson first, when looking for my replacement windshield. The entire team at this location is super friendly, down to earth, and professional at the same time. I love that you even joined our game of eye spy keeping my little ones entertained. My 19 year old son even said that in the future hes purchasing from you. Great job to all of you! Your prices and service are awesome! And now after waiting 24 hours😉 I can finally wash my dirty Yoda without fear🤣🤣 Thank you all very much!! P.S. I included a pic of the limited and hybrid for you..... youll get the joke Im sure😉😉🤣

Professional, timely, called first before arriving and came to my home.

Fast friendly affordable service with easy to find locations they have replaced 2 windshields for me in two different vehicles and was very pleased both times highly recommended

We had a GREAT experience! Carolyn was my point of contact. She was very friendly, knowledgeable, answered all of my questions (without making me feel bad for having so many) and you could tell she enjoyed her job. The work done our car was excellent. The best part was that they were able to get me right in and had it fixed in just a couple of hours. I would definitely recommend this business!

Went it to have 2 stone chips repaired with little time. The work was done even faster and I was on my way.

Wow !!Great job installing a replacement picture window in our living room.42 years of experience is worth every penny. Exceptional workmanship and attention to detail.

Mike did a super clean installation on my classic car. Thank you.

The customer service I received from Alex, I believe is her name, was amazing she was sweet, friendly and very informative. That being stated I explained about my windshield and how I know there was an issue before when I replaced my windshield and it was not one from Ford itself, she took my car information gave me a quote and we hung up so I could shop around for more quotes. I ended up going with Hendersons and today I had my appointment and before I left I asked about the warranty and explained again about how I have replaced it before and needed the factory windshield from Ford. She assured me things should be fine. However, I have several complaints about my windshield because of it not being the factory windshield any time you roll down ANY window it SOUNDS like there is an air hose just blasting air through the vent of my car. Now I immediately called and explained again; All I really got was basically an insult to my knowledge saying that the sound is coming from my sunroof being open, the glue takes a WEEK to dry..🙄😒 and that if that was an issue I should have said that because its 150 dollars more, and that even after I paid 225 dollars- cash that I have to wait a week to come back for them to drive with me to see that it is an issue.👎🏻 I understand having to wait for the factory windshield but no staff memeber has even rode in the car to acknowledge the issue and confirm the ordering of a new windshield so in turn Ill be waiting 2 weeks when something could have been done today since my statements previous about the issue were ignored.

I was extremely impressed with the service and pricing at Henderson Glass. They beat every other offer that I found to replace my windshield. They also were able to replace my windshield the next morning after I called. The staff was incredibly helpful and friendly. I cannot recommend them enough and will send my family and friends to Henderson.

Fast,professional,and quality work.

Henderson glass Wyoming location worked excellent through these hard times in Covid. Alexandra explained how it’s difficult to get the specific pain of glass these days but after her research, I was scheduled within a week of calling!!

Had a windshield replaced recently here. Alex did a great job listening to my concerns about a new windshield and did her best to find what I was looking for. She called me the next day saying she found a windshield that matched my request. I had it installed a few days later. I did have to go back to have them my fix washer nozzles that werent connected during install, but that was a quick process and they apologized for me having to come back. Great company, highly recommend.

I initially came to see about getting a replacement for a shattered glass tabletop. Carolyn Andrews was attentive, courteous, knowledgeable, quick and up-front/honest about cost and services available. I elected out of the tabletop, but wound up getting my windshield stone chip repaired. Carolyn again was quick and courteous, and the repair wound up being better than she initially expressed, because she was honest about the possibility that it may not be perfect, but would be safe and prevent further damage. If needed, I know where to go for glass needs. My only hope would be that I get the same person helping, because she was a wonderful help, and an exceptional face for the company.

The people from Henderson under-promised and over delivered. They were friendly, came out to measure much sooner than I expected. The glass plus installation was less expensive than I anticipated. The order came in sooner than I thought it would. The installation team was efficient, clean, friendly, and more. What a difference the new glass makes! Thank you, Henderson team!

Great service! Far quicker return than any other company could do. Friendly people as well.

Great experience here! I had a small chip in my windshield that I didnt want to get any bigger so I took it in to get filled. Carolyn was friendly, professional, and quick! I was in and out within 20 minutes and the chip is hardly noticeable. It looks great! Definitely recommend them to everyone!

Super great service and fast price was amazing had them do some chip repairs

Great service! Very friendly. Would definitely recommend Henderson Glass.👍👍

I had the best experience here. Carolyn and Alex did such a great job. Check-in, working through insurance and the end product of fixing the chip in my windshield was all satisfactory! This is the Henderson Glass Grand Rapids, Wyoming on 28th Street! Highly Recommended! Nice waiting room too!

Professional and really nice, greeted me when I walked into the building. Alex was helpful and warning me about the risk of the windshield, if the hairline cracked a little bit more. Within 5 minutes Alex and Carolyn had my car in the back, repairing the windshield. Carolyn did an amazing job also with the repair!!! I’m really grateful for their amazing services!! Will be coming back!!!

They did a great job. They were able to get me in the same day I called and they got the job done quick with no issues.

Instead of replacing an entire sliding patio door because of a broken seal in the now-fogged glass, we used Henderson Glass to just install new glass panels and boy was that the right move. I first talked to Rich in the office and he helped me out a lot, then the always courteous Carolyn answered all my questions after that. Roger & Justice came on time today and performed the swap out quickly and professionally and kept the area neat and clean both inside and out. Had a great experience with Henderson Glass and will recommend them in the future!

I would go back there in a heart beat. Ask for Carolyn, she is very professional and nice. Good quality and fair price.

I was refereed to Henderson Glass through an insurance company consultant. Not only was Henderson willing to replace the windshield on my vehicle when no one else would do to the age, the staff is awesome! Alex is very kind and made sure I was well taken care of.I was unfortunate enough to have a rock hit my windshield and crack it not even 24 hours later however, once again, I was well taken care of when I call in with my issue. I had the pleasure of meeting Carolyn on day two. Not only was she kind but also knows her windshield repair. Carolyn was able to fix the window with the chip barley being noticeable and only from the inside of the car.Im sure all their staff is great but I had the pleasure of specifically dealing with these two awesome women and would recommend Henderson to anyone who needs good work done by a friendly staff! Thanks and keep up the good work!

Was on my way to work this morning and a rock hit my windshield causing a very large stone chip, little larger than a quarter. After a quick call to the insurance company they had me set up with Henderson Glass in Wyoming. Talked with Alex on the phone and she suggested that if I had the time to stop in they could take care of it right away. When I walked in Alex had all the paperwork ready and Carolyn took my keys and started on the repair immediately. Great service, great people! Wish more businesses ran that efficiently. Very happy with the finished product considering how severe the damage was.

Brought in my mustang to have the windshield replaced. Asked them to use OEM glass so the logo would be there. Alex helped me take care of everything with my insurance and was really polite. Car looks great and only took a few hours. Thanks guys👍

I had no appointment, was a walk in customer. Was kindly, and promptly greeted by Carolyn Andrews. She assessed my windshield. I was in and out with my windshield repaired within 30 minutes. Thank you. 🙂

Had two windshields replaced at my expense. Both vehicles were left with hand prints all over them and one had the hood scratched up. Windshield in both vehicles looks great. Could do without the damage though.

I have had the best experience at Henderson glass over the years . Today I brought in our van with a loose back window and Michael took it in right away and took care of it for me. They are very busy so I appreciate Him for taking the time to help me out . I highly recommend Michael and the service at the 28th st store.5 stars !!!!

Carolyn, was a great helper and friendly. She answered all of our questions helped us out with what we needed and even pointed out things that were needed on our car. Highly recommend this place!

Alex and Carolyn provided professional service from start to finish. They made the process simple and they delivered their service in the time estimate they gave me. Quality work they are willing to stand behind.

Carolyn A. and Michael G. at Henderson Glass did a great job at replacing the windshield in my Toyota truck!Another company came to my shop earlier, and told me they couldnt do it because of a little rust discoloration around my windshield. I use Henderson for glass I need for my cabinet shop, so I thought Id give them a try... Carolyn assured me they wouldnt have a problem, and took care of it in a timely manner. When I picked it up, Michael said he cleaned what little rust was there, and treated it with primer and extra sealant.Thanks Guys!

Got a new windshield for our Edge and they had us in and out in a little over an hour. Very professional and the price was the best we could find in town. Highly recommend! Whoever is in charge of raises should give Carolyn and Alex a nice holiday bonus. They were super helpful and very professional.

Henderson did a great job with replacing my cracked windshield and they were very fast in getting it done. Alex V was the team member from their Wyoming branch that helped me file the insurance claim and she was so helpful for me. Would 10/10 recommend!

My windshield got chipped while travelling for work. I was driving by Henderson and decided to stop in with no appointment to see if they could help me out. Carolyn greeted me as soon as I walked in the door and was extremely friendly and helpful! They were able to fill in the chip no problem and had me on my way in not time! I would highly recommend Henderson Glass for all your glass needs!

I broke some rear glass over the weekend and needed it replaced ASAP. Early Monday morning I called and spoke with Carolyn, who was able to give me a same-day replacement at a great price. She was understanding and very professional, and I am grateful for the fantastic service. Definitely recommended!

Henderson Glass, in Wyoming, MI, went out of their way to help me yesterday (7.30.19), despite me showing up announced and without an appointment. While driving home, a semi kicked a rock back on my windshield, resulting in a repairable, but noticeable crack in my direct line of sight on the drivers side. Alex V. and Carolyn A. greeted me as soon as I walked through the door, and Alex helped me file an insurance claim right away. Carolyn started the repair work with a smile and gave me clear expectations about what she was going to do. In the meantime, Alex showed a genuine interest in me as a customer while I waited. When Carolyn finished the work, she invited me back to verify what she did, and showed concern that it was important that I was satisfied. She repaired the crack so well I couldnt even see it at first. Both ladies exemplified what customer service should look and feel like—authentic, personal, non-scripted, kind, and human. Id return without hesitation, and highly recommend to others. Please ask for either lady, and tell em Better Drinking Culture sent you.

Carolyn, Alex and Rich were fantastic. They were helpful, professional, and got the repair done quickly.I will definitely recommend Henderson Glass

Alex was super friendly and happy to help us when we accidentally busted out our back van window. It happened on a Saturday. They had us come in and they taped up our back window and made an appointment for Monday. It took less than 2 hours. They did a great job!

Carolyn is so incredibly friendly and helpful. She was able to get my windshield fixed in less than 15 minutes, all the while being friendly.

We had to have a stone chip repair on our windshield. Carolyn was super friendly and walked us through the whole thing! Only took 20 minutes and was reasonably priced! Would definitely recommend!

Really great service. The receptionist Carolyn did a great job. She got me in the very next day after calling and the job was done in a couple hours. Professional. Polite. Great service. Henderson Glass has serviced me and my coworkers and I would recommend them to anyone who needs work done.Shelby & Fresh Coast Kitchen staff.

Was helped by Carolyn. She was excellent! Great customer service! Took under 20 minutes to fix the chip in my windshield.

Very good work. Carolyn was always very kind and kept an eye on everything. I am very satisfied with the work done on my car.

Called them today for a stone chip and Alex answered the phone, very friendly she helped me call the correct people to get the chip taken care of, after about 20 minutes on hold with the third party people that were suppose to give her a reference number to get my chip repaired she said she would take care of everything and call me back. She called me back like within 3 minutes and said that they would just take care of it, so I got there and Rich took care of it quickly. I would say the whole process took less than 45 minutes. Very nice and polite people to do business with.

Rich is highly recommended to work with! This is the second time Ive had to have glass replaced, a third on the way, and they were able to help me right away, every time. So much quicker than every other company Ive contacted and such a pleasure to talk with! If you want it done quick, right and with people who truly care, come see these folks!

Rich helped me today. Came in last minute On a Saturday. He was able to repair my windshield that had been damaged by a rock on the high way. Filled in great. They are always professional and do the best job for you. I have been her 3 times now and have always been very impressed with their work.

What a terrific experience it has been to work with the team at Henderson Glass of Wyoming to have my broken drivers sideview mirror replaced. From my initial interaction with Alex, who did some excellent work to find me a replacement for significantly less than I was able to get myself, to the detailed explanation of the ordering and installation process that Alex and Carolyn gave me. You can tell that this team is focused on taking care of their customers and ensuring the process goes as smoothly as possible for the unfamiliar and often overwhelmed customers like myself.Also impressive were Rich and Michael, who expediently performed the installation of my new mirror. They took time to explain to me exactly what they were doing while giving me helpful use and care instructions to ensure my new mirror performed to expectations.I cant emphasize enough how much I appreciate all that the team at Henderson Glass did to make me feel that satisfactory resolution of my simple broken mirror was just as important to them as some of the larger architectural and commercial projects they work on. Soon I will be in the market for a new patio door and they will be my first call.From beginning to end, great service and communication that you just dont get from bigger chains with national advertising budgets. What Henderson lacks in catchy marketing jingles, they make up for in reputation and experience. Im glad I researched the reviews on social media and came to Henderson Glass of Wyoming. I highly recommend that you do the research and call them as well.

I had a great experience at the 2585 28th St SW location on 11/9/19. Alex V. had assisted me via phone when setting the appointment, and she was also the person who waited on me when I arrived. Alex has great customer service. Was such a pleasant experience. Great price as well. I had never used Henderson Glass before. It will now be the ONLY glass shop I use in the future. I will be telling my friends and family about Henderson and the fantastic rep Alex V. that helped me.

Carolyn Andrews was very helpful and professional, help get the part as soon as possible for me and did a great job!

Someone smashed my window overnight and I needed to get it fixed immediately. Henderson Glass got me in that day and repaired my whole rear window in a matter of a couple hours for a very reasonable price. When I came back to pay and didn’t have enough money on my card, they waived the rest of the fee. Thank you, Carolyn, for making the best of a bad situation for me. Absolutely amazing customer care and they did an amazing job fixing my window.

I had wonderful experiences. Carolyn Andrews was very professional, quick & did a great job. Also prices were very low & reasonable. I definitely would recommend.

This company was excellent. They were very knowledgeable about making a glass table top protector for my dining room table. It came out beautifully. The team member I worked with was Rich. He helped to make the glass fit well and even provided me with glass cleaner and plastic discs to help prevent the glass from sliding off the table. I am so happy I chose to go locally!

I did a walk-in appointment for a small chip in the windshield of my car. They fixed it in under 30 mins for a fraction of the cost of my deductible. Will definitely come here again if I get another chip.

Had a stone chip in my windshield repaired by Carolyn Andrews. She did an amazing job! Very professional and prompt service. I was in and out In less than half an hour. Thank you Carolyn!

Henderson Glass was a pleasure to work with. The staff was super friendly and awesome to work with. From Michael, who set up the appointment, to Trevor, the technician, both were helpful, friendly, and awesome to work with. The other staff around were also amazing to work with and be around. Carolyn even brewed extra coffee just the way I like it. I would highly recommend Henderson Glass to anyone who needs a glass repair in the future.

Been their to have two stone chips fixed on my windshield. Did the repair in a very reasonable time. Check them out.

I stopped in and met with Carolyn Andrews. She’s incredible. They fixed my windshield in about 5 minutes!!! I can’t believe it! It’s perfect. She took very good care of me. You need to take your glass problems to her!!

Easy process to set up appointment to fix my windshield. Mike came out to the house and did a great job very quickly. Payment through my insurance company meant no work for me. Thanks!!!

Michael and Carolyn were such a big help. I was able to get an appointment the same day. Much appreciated their helpfulness getting it done before our trip in a few days. Thanks Henderson I wish it was this easy with my other appointments in life!

Got a small chip in my windshield that I hadnt noticed and it had started to crack. In a bit of a rush before leaving on vacation, I went to a well known auto glass place in Grand Rapids and found their entire staff was on a 2+ hour lunch break. Their loss...my gain. I found my way to Henderson, talked with Carolyn, and without an appointment got my little crack and chip fixed within 20-30 minutes. Cheaper than expected too! I would recommend Henderson to everyone.

I had a wonderful experience with Henderson glass they were very kind and also very understanding with my schedule thank you Carolyn for everything

Carolyn Andrews was extremely nice and straight to the point. The service was very quick.

Just had a windshield replaced for my business. Fair price and more importantly ON TIME! Unfortunately, Im sure Ill be using them again.

Good service and good price. My go to place for chip repair. Carolyn Andrews was a big help. Can’t recommend them enough.

Delightful experience from the moment I walked in. Carolyn and Alex exceeded expectations in customer service. I was in need of new wiper blades. In 20 minutes I left with new wiper blades and an aquapel treatment. My windshield looks amazing and couldnt of felt more welcomed and appreciated as a customer.

I had the best experience ever here! Carolyn (front desk) is so HELPFUL! I used a warranty for my glass and she went the extra mile to help me submit my claim! Their work was excellent as well! I highly recommend them to anyone! Thank you Henderson Team!

I would recommend them. Friendly.

Great quick and friendly service

Awesome! Very helpful! Had a windshield replaced elsewhere and I knew it was not right, after re-inspection they were unable to locate an issue. Henderson Glass found the issue within 20 minutes of me explaining my concern. They installed another new windshield after finding muliple issue with the previous. Happy to be safe again!! Thank you for caring and listening! Everyone I met was genuinely very nice and extremely helpful!! I am Forever a Customer.

This place was communicated with me throughout the entire process of my windshield replacement. They did an amazing job and I could not be happier with my experience! Carolyn was amazing and kept me posted on the status all the time!! Highly recommend Henderson Glass!

I was in a pinch this Saturday morning - my drivers side window wouldnt roll up. I had a very small window of time available before I had to head out of town. I called Henderson at 11am and spoke with Jim, he was immediately helpful and cared about my situation. I got to the shop at 11:30am, and now Im out the door before 12:30 with my issue fully taken care of, and back on the road. Jim G and the folks at Henderson Glass really care about their customers, and do quick quality work at reasonable rates. Im thoroughly impressed and highly recommend their services.

Great experience. Ordered a new sheet of glass for our coffee table, which was reasonably priced and took about 1 week to arrive.While I was there I wanted to see about getting a stone chip repaired. I submitted the claim to my insurance and Carolyn took care of it right away. Great service. Zero complaints or issues!

Super knowledgeable and helpful, Carolyn Andrews helped me with my insurance claim and set me up with an appointment in less than a day. Mike Moorhouse was friendly and had my fabulous new windshield installed, at my home, in less than an hour. Ill be recommending Henderson Glass to all my friends and family!

I was driving down the road and CRACK! a rock hit my windshield and created a chip. I called Hendrson Auto Glass and Alex took great care of me. She let me know that if I got to them by 4:30 they could fix the chip today (it was 4:10)! I swung on in. Alex called my insurance company and we completed the claim right there. My vehicle got pulled into their shop and it was completed and I was back on the road by 5:00! I totally recommend Henderson Auto Glass for the work they did and how they treated me with great customer service. Thank you Alex and thank you Henderson Auto Glass!!

Very professional group to work with. Placed call to company and spoke with Carolyn, where she took info and then connected us to our insurance claims department. Approved and installed new windshield next day. While waiting for installation, I observed excellent customer service by both Carolyn and Alex. This is a busy company with many walk in’s as well as scheduled appointments. Friendly experience - what is so important in our daily walk now days!

We have used Henderson Glass a number of times for both chip repairs and windshield replacements and have always been pleased with their work. Carolyn managed our most recent replacement with professionalism from the initial call to the completion of the work.

I had my windshield chipped by a rock. Jared and Carolyn were very prompt in helping me get this fixed! Carolyn also helped me get a quote (the lowest I have found) to replace my husbands windshield that has large crack in it! Excellent help! They also were quick to fix the crack! I didnt have to wait long!

I called on a Saturday, and talked to Carolyn Andrews. She was very friendly and great to work with. She set me up with an appt for the upcoming Monday, to have someone come to my house to install a new windshield. Phil showed up on time and did a great job!

Customer care is magnificent at this location! Got my girlfriends car in and the rear window replaces within hours!! Definitely highly recommended coming here for all car glass needs and was the cheapest of all that i called. Thank you Carolyn at Henderson Glass!!!!

Great first time experience at Henderson Glass Grand Rapids. Carolyn Andrews was extremely helpful and knowledgeable. Definitely recommend!!!

I have been to Henderson Glass in Wyoming 3 times for windshield repairs and every single time I have had great customer service! Carolyn is always very friendly and helpful and they are quick to get you in! I will continue to come here and refer people!UPDATE: One year later, took my truck back in and had Carolyn Andrews help me with the repair I needed! STILL, great customer service and friendly! Thank you!

They are professionals and if you need it, and its flat glass, they will probably make it for you. At a great price and timeline. I was impressed!

My experience with Henderson was excellent. Carolyn was very easy to work with and communicated quickly. They were even nice enough to remove the parking permit from my windshield and give it back to me.A++ would recommend

I cant say enough good things. We were visiting GR from out of town, and got a small stone chip. We were headed to autozone to see if they had anything to use temporarily just to keep the crack from growing, when we spotted Hendersons. Carolyn A. was so friendly, got us in right away, had us back on the road in less than a half hour, and was extremely affordable!! Carolyn and Hendersons saved our weekend!

Stone chip repairs are awesome. Ive always taken my vehicles here to repair my stone chips. So good! Cant even see them when theyre done.

Very helpful and professional. Came in with a broken cabinet glass, they fixed it the same day. Awesome job!!Thanks Carolyn!

I gave them a tough one and they did an absolutely phenomenal job. Most places couldn’t even get the windshield. Highly recommend and will use them again. Thanks again!

My rear view window snapped off my windshield a few days ago. I knew i needed to get it fixed. Luckily for me, Rich was quick to help me out and fixed for me super quick. Very professional and efficient.

Best price and customer service in town. Alex & Mike are awesome...

Quick and wonderful service. They were kind, very supportive, and eager to help me with my problem. It was all at an incredible price too.

Have used on a couple of occasions and have always been satisfied. Today Carolyn Andrews took care of me, 5* service.

The lady that waited on me was very nice Ive always taken my stuff there, when I worked across the street, my appointment is for next Monday at 10 a.m. hope they treat me as well.

Carolyn took care of the large chip in my windshield right away- no appointment needed. Looks like new and price is right.

Trevor Morris came out and replaced my windshield. Was on time, efficient, and very helpful. Would highly recommend! Thanks!

Great service. Just stopped in to make sure glass could be fixed. Carolyn answered my questions, even called my insurance company! Rich did an excellent job

Friendly staff. Carolyn was very helpful setting up an appointment for the same day. The whole process was quick, easy, and cheaper than I expected. I would recommend to anyone!

Very helpful and fast service after car break-in. Carolyn has very helpful.

Normally I go to NW GR locations for all of my auto needs, but I happened to be out in Wyoming and my rear-view mirror had fallen off. Carolyn A. was prompt and informed on how best to fix this issue. I arrived and was immediately taken care of and waited less than 20 minutes for this fix. Ill keep Henderson Glass in mind for my future auto glass needs, when in the area!

Great place and price