This is my second time buying a vehicle from Elvis, and that itself should say enough about them. He takes so much pride in helping customers. I’ve never met any salesman who would go extra lengths like he does to make sure we’re happy and secure with our purchase. He is so knowledgeable and friendly, I thought I’d have to leave my husband there because of how much they were getting along and talking about vehicles. He tries to connect to you as a person, not someone who’s going to give him money. Very humble guy, and glad I was able to find another vehicle through him.
I have been coming to Elvis Auto for over a year now to have my vehicle serviced and repaired. My experiences here have been nothing short of amazing. The staff is knowledgeable, helpful, and professional. On two separate occasions I couldnt make time to bring my vehicle in to the shop, so they came and got my vehicle and brought it back to me after the repairs were completed. Now that is excellent customer service! As a single mom, budget is also important to me, and the team at Elvis has always worked within my budget needs. I highly recommend Elvis Auto to anyone needing their vehicle serviced. I know I wont be going anywhere else. Thanks for all you do to keep me safe and on the road! It really is appreciated!
We had a phenomenal experience with Elvis Auto Service! Amy, Elvis, Carl, and Jimmy Lee are second to none. Repairs are always stressful, but these folks are over-the-top when handling one of your biggest investments. The took the time to explain the issues in careful detail, ensured that we were able to make an informed decision and delivered on their promise!!! Best of all, they earned our trust! We will definitely becoming back with all of our vehicles!!!!
Reliable, honest, personable. Ive been using Elvis auto service since 2016. Every time I bring my car for repairs I go with the confidence that not only will the work be done well but that it will be done at a fair price. The team at Elvis values their customers. They wont just take your money and return your car when its done, they will take the time to explain why repairs are needed and your options. Neither I nor my wife have ever felt talked down to by their team. 10/10 would recommend.
I was referred to Elvis Auto by a close friend and I wasnt disappointed. The communication is frequent and honest. We now take all of our vehicles to his shop. Its nice to have a place I can trust!!
I have used the Service Center at Elvis Auto now three times with three different cars. Every time, the service was spot on. Professional, easy to talk to, plenty of options as to complete the repairs, full transparency, and honesty. Great price always willing to work the customer.I would not recommend any other service center besides Elvis Auto to anyone. They are the best regardless of the make and model of the car they have what it takes to do the job. I live paycheck to paycheck as many of us do, and Im here to swear they are the solution to your auto care needs.
After having bought a vehicle from one of their staff members through their dealership a few months ago I brought it in today to have a check engine light and hard start, possible transmission issue checked out. They diagnosed the problem quickly, did a thorough check of the entire vehicle systems and diagnosed a few additional items that I chose to have repaired at the same time.They completed all the repairs at a significant discount and bought me lunch as I spent the entire day in their waiting room working on my computer. Elvis and Amy are amazing business owners and people who know how to make things right for their customers and I will most definitely return to them for service and/or to purchase another vehicle.
This is my 1st time here. Go here! Its a NAPA Autocare Center. Its also a family business. Seems to be good place with nice folks.
I have to say, it was fantastic service from Edo! both his customer service attitude and the reasonable price on a full set of tires was excellent and efficient when I got there. What a fantastic looking facility and looks like quite a few people trust their cars to them.
Thx for the great service.
Im so thankful I took my car here. The service is exceptional!! They fixed my car, that had a lot of issues, in just one day. Any other auto shop would have made me wait days and charged me more but they understood the urgency and took care of the issue within only 4 hours. Amazing quality, service and AFFORDABLE. Thank you Elvis youre amazing!
Elvis and his guys are great. We bought our car from him. He is very honest. We will always take it back to him for any up keep in the future!
I originally bought my car from Elvis Auto Sales, and since then I continue to take it there for any/all services. Needless to say buying my car there was the beginning of a great relationship. Edin, Elvis, and Amy have been great for my family!Edin is honest about the work that needs to get done, and I trust he will give me a fair price.I have recommended Edin and Elvis to family and friends and I will continue to.I quite enjoy my time with them... car problems can be ruff, overwhelming, and never fun! But I still manage to get some good laughs in while chatting it up with Edin and all the technicians.
Elvis and his team were great! Honest and straight forward...so appreciated! Looking forward to enjoying my Tundra for years to come.
I purchased a truck from Elvis and they fixed a broken backup camera, no questions asked. Very friendly, knowledgeable, and professional. If you want to take your car in for service, look no further than these guys.
Edin at the service desk is very knowledgeable, friendly and honest. I would recommend anyone to bring their car here and trust that they will be taken care of. The best part about my experience is that I took my vehicle in for a brake job and they showed me that the brakes are in fact good and don’t need to be changed just yet. Need some car work go to Elvis auto and ask for Edin!
Top notch business. Clean modern facility. Friendly, knowledgeable professional personnel. Comfortable atmosphere and very affordable pricing. Staff always willing to help.
The auto service is pretty awesome... They arranged a tow for my disabled vehicle, got the parts fast and got it fixed for cheaper than expected... Great service too. Edin even reached out after the repairs were done to make sure the car was running smooth. Highly recommended.
I was getting my truck detailed at Lava GR and met Elvis. I got chatting with him explained what was going on with my steering. He said he would take a look at quick. Within minutes he was able to diagnose the problem. I took it back a few days later just so he could confirm and sure enough he was right. He ordered the part right away and fixed the steering with record time. Thanks Elvis. I definitely think we found our new auto shop.
Best prices and service I’ve ever experienced, and I’ve been to a lot of places around Michigan. Elvis and Eden are super reasonable and fast, very upfront with everything and treat you like a priority. They beat every quote I had for my alternator and battery and got it done asap, quicker than the time I expected and have experienced for the same services. Wouldn’t think of going anywhere else ever again. Highly recommended, great place and people.
Eden and Carl were awesome. I arrived for my appointment, they got me right it and out for my oil change.Actually, the whole team there is great! They are the only ones that work on my Porsche Cayenne. They came highly recommended when I first bought it and I have been going there ever since because they are friendly, honest, respectful of my vehicle, and are conscious of my work schedule and time.
Highly recommend this place. Fair and more than looking out for their customer. Discovered that my cars issue might actually be covered by manufacturers warranty. Very transparent in giving me options of either having it fixed on the spot or going through the dealership. Didnt even charge me for the (pre-authorized) time to diagnose the problem. While they didnt technically solve the issue, their attitude and approach speak volumes! I would go there anytime again and highly recommend.
Highly recommend Elvis auto service department! Friendly staff who will go above and beyond to meet your needs! Had my car in for repair and they did everything they could to get job done right! Very happy customer 😊
Very Knowledgeable staff! Their ASE Master Technician is extremely knowledgeable with Japanese vehicles! He’s Awesome especially on Toyota, Lexus, Nissan and Infiniti vehicles!
Great place! This place came recommended to me by a friend so I brought my truck in thinking it needed a more expensive fix however they quickly found the problem was a chewed wire. They fixed it quickly for a fair price! I will deffintially be back. Thanks again Eden!
Excellent service, knowledgeable and courteous mechanics. They care about their work and that its completed properly. Carl is great. Thanks for your helpLes
I would definitely recommend Elvis Auto Service for ANY car repair! The guys are very friendly, professional, and most importantly honest. I will be taking my vehicles there from now on. Something simple like an oil change to something major like engine repair! FIVE STARS ALL THE WAY!!!!
Elvis and Eden both very knowledgeable, friendly, and helpful. We would recommend them to anyone with any car service needs.
Fantastic customer service. Very friendly and thorough. Takes time to find and fix the problems and explain everything they are doing
Fantastic people very friendly and helpful. They go the extra mile to make sure your safe.
Awesome bunch of people thank you
Elvis Auto service got me on the road again after my Shift Cable Broke However I tried doing it my self and I gave up it sounded like it was a expensive Fix but they got me a great Deal. Its was worth the money.Thank you Elvis for having Edin as a Great Service Manager.
I would definitely recommend Elvis Auto Service for ANY car repair! The guys are very friendly, professional, and most importantly honest. I will be taking my vehicles there from now on.
I always recommend this place. They know what theyre doing and very reasonable. Its the only place I go to get my cars serviced :)
These professionals get the job done right, Edin and owner Elvis personally made me a priority. The ASE Certified Technician explained the problem, these guys are honest, and provided two avenues for repair. The Service Writer Edin called his local NAPA, and within 1 hour I was on the road to South Bend, IN from Grand Rapids, MI. I highly recommend Elvis Auto Service!
Have to say I always take my cars to the delearship, but after visiting this place, I’ve chsnged my ways. Great customer service. The facility is brand new, clean, and comfortable. The pricing was the best part because they saved me a ton of money had I went anywhere else. It’s been about three weeks and my car is running like a beast still. (2013 Ford Explorer Sport). Thanks Edin and Elvis!!
Great staff, very friendly and knowledgeable, would recommend this shop to anyone. New location is very spacious
Great people and great service. Very reasonable. Will definitely go back.
Honesty combined with presenting money saving options will have me returning in the future.
Friendly staff who honestly took the time to listen to me about financing a used car. The service department staff also completed my oil change while I test drove two cars.
Elvis and his team knows their stuff. The best auto mechanic around... hands down!
Always take care of me would reccommend
Man I bought a car from a retarded guy and had some problems with it and I took it to Elvis auto and edin was amazing with getting me great prices, and the mechanics in there are amazing especially Brian, thank you guys
Very wonderful people and a great service.
Bought my car 6 months ago for 5,700 and the transmission already went out. Turned on the air and glass flew out from the vents on the dashboard when I first got it. Not happy.
Scam artist .
Best service in town!!!!