It was closing time and I received very attentive and helpfulness picking out what I needed. I really appreciated the sales rep Daniel Pamamino. I WILL be coming back to this store.
Didnt buy anything but had a great experience. Was greeted by multiple people and felt welcomed. Great selection on various kitchen and restaurant items.
Bought a used merchandise cooler – it was very clean and in great working order as promised. Delivery was fantastic – the guys ensured that the cooler was placed exactly where I wanted it. Very friendly, good price and honest people. I would buy from them again.
I bought a steam table pan from them, never used it as it was the wrong size that I needed, but since it had finger print marks and smudges they would not give me full price back. She argued with me saying that I used it and I did not it clearly had the original sticker on it but still wouldnt give me my full money back. Im normally not a person that complains but I wont be coming back to this restaurant supply store anymoreIm normally not a person that complains but I wont be coming back to this restaurant supply store anymore. Nor will I recommend it.
Above and beyond service! Great selection and helpful service. I had a stove delivered and the gentlemen that dropped it off went out of their way to get it set up in my space. Please shop here!
They are helpful and provide a wide selection of reasonably priced products. It seems that every time I go there I leave with something I need. It is worth the time spent to go. I would encourage anyone to go.
Awesome assortment of restaurant supplies.. but not limited to commercial use! Great supplies for your home bar or baking needs.
Good store and good price. I drive to there from Battle Creek. And they give discount. Good service.
Very knowledgeable and friendly staff. I have utilized Charneys services for both of my food businesses over the last 5 years. I enjoy the way they treat their customers.
Leslie and company have been Amazing. I own 2 restaurants and theyve always been there for me whenever Im in a pinch.
Great customer service. Prompt action on a mixer I had that was mis-wired by my electrician. Had nothing to do with them and their mixer, but they sent a guy from their shop to fix the wiring for me fast! I buy a lot here and have been happy.
Daniel, is extremely professional and always willing to answer any and all questions. He goes above and beyond customer service protocol. I highly recommend this business for all your kitchen/restaurant needs.
Great customer service! Very happy to help out. I buy all my supplies here.
Amazing place! The costumer service is top notch. Well be using them for our commercial needs from now on.
Great service and prices. We also really appreciate their Saturday hours.
Have wanted to stop here for 6 years. So glad we did! Found exactly what we were looking for. We will return. Thanks
West Mi Business owner here- bought $28,000 in new and used equipment off Charney last month which they delivered and installed today. Pizza ovens, freezers, meat slicer, prep counters, sinks, mixer, tables, 3 basin wash sinks, etc. Sure, they like to give you the tough sell, but they are GREAT to work with, quick to please and easy to communicate with. Highly recommend.
Very friendly service. With knowledgeable staff. Will shop again
Not a great company to buy used equipment from. Bought a conveyor oven in good faith that it would work (they dont offer a warranty on their products). It came and the heat wasnt distributing evenly. They said that I didnt know what I was talking about and that it was tested and worked fine. Had 2 commercial kitchen electricians come out and say that there was something wrong but they couldnt figure it out. Charney denied any issues with it and wouldnt work with me. 6 months later and the oven not working right, finally had an electrician take the oven apart and found that it was missing parts, including a panel used for heat distribution. Dont buy an oven from a company that doesnt offer a warranty of any kind. I learned that the hard way. My $2500 oven has really cost me $3500.
Wish I knew this place was here sooner. Great selection, good prices. Will be back.
Great business, great prices and very great customer service. I recommend all supply companies and restaraunt owners shop here.
Very good customer service, friendly staff super helpful I will definitely be coming back for more supplies
UGH! Okay so we (my family) was looking for an ice or candy scooper and have went to every normal store (like Meijer, Target, Hobby Lobby, etc.). So we decided to come try a Commercial Kitchen store because my Husband had the idea (he works in the Restuarant Industry). Hints why we came to this store!We walk in and they are nice and asked us what we wanted. They take us to the scoopers. And then the guy was like and if you come down this isle we have some more here. Then we said thats okay the other scoopers will work just fine. The guy was like okay!? And then we tell him that its for us to scoop out our Kitty Litter out of the tub into the Kitty Litter boxes. And they were so damn snooty, stuck up, and rude!!! Looked at us like we were crazy!!! F U !!! This will be the 1st and last time we consider or go to your store!!!
Great place! Staff very friendly and helpful. Prices are very good. Found our new restaurant equipment place.
Great service! Great prices! They go out of their way to help!
Good customer service good price I love chopping there
Charneys restaurant supply has been very helpful with all my needs to opening my new restaurant thank you for all your help.
Very helpful and knowledgeable sales staff. Can get you what you need for nonprofit kitchens!
Weve been really happy with both products and service offered.
Excellent customer service with a vast amount of restaurant supplies available.
Place awesome, super cheap and awesome staff
Love this place! Great customer service, great prices and a great selection!
Very helpful people ..very kind.
Always have what I need in a pinch!🙂
Lesly was very nice and a great help.
They do a great job ...and are very reasonable!
Very helpful when we were looking for a sink. Will come back!
Great selection and staff was helpful.
Best place to shop for my restaurant
Very well stocked and a helpful staff.
I only go here for my restaurant equipment at Robinsons Popcorn
Con artists. Unethical. Buy supplies anywhere but here. Their reputation precedes them and they are a joke in the community.
Excellent and cautious service
Good people great prices!
Lots of stuff here but some stuff you would think they would have and didnt
Staff is very friendly!!Made a stressful process Easy!!
Lots of supplies!
Good~~~
Very good service and the best prices in the area of grand rapids ...
Good price and excellent service and very friendly