Well-stocked, clean, wider aisles than most, well lighted. Helpful staff, but there may be a 5-10 minute or so wait when they are busy. Adequate parking at the door. Open long hours during the week so one may stop in on the way to or from work.

My husband ordered parts yesterday was told they would be there at 4. I went to pick them up for him at 7. Not there, no record of order, the young man refused to put in phone number which has been the way they usually tracked orders.We live half hour away, so making another trip is inconvenient when you are down to one vehicle. The two guys there blamed the morning shift for losing the order. They didnt really even look much or try to look up order. Not a good attitude.So today husband called them got more attitude.So we went to O Reillys across the road. Great service, good attitude and a discount from where my husband works. Sorry to break up a long relationship but we are taking our money elsewhere! Boom!

This place is amazing! Hats off to the top notch service this group has. I have not encountered a single person who was not helpful.

Thank you James for helping me today:))!!the store was nice and clean and the workers were very helpful and friendly they did an amazing job!!! I will be going back in the future I found my auto parts store:))!!!

Always willing to help or trying to help customers.

Great service I have never had any problems

I go to the store and have an employee price match the online price one day and the next day a different employee would price match the online price id recommend going to auto zone....

Ive been getting familiar with the staff here. Two weeks ago I was in to purchase a battery. Cant tell you her name, but she was AWESOME. She even came out and installed it. She is professional, knowledgeable and friendly, all while being confident and thorough. Stopped by today to purchase wiper blades and the gentleman there was equally superior in his customer service and installed them too! I will be back, kudos

This place used to be awesome 10-15 years ago but its slowly slipped to near bottom.Store looks dirty and the staff Ive found not to be the friendliest.I go across the street now.

Thank you gor all your help.over the years great service and help

Too many kids not enough service no one knows what the heck theyre doing

Back when I used to race the local NASCAR circuit Myrtle Beach I spent probably an average about $60,000 a year Advanced Auto Parts because they were closest one to my house. Not too long after I quit racing I tried to take a battery back that quit working about 2 months out of warranty. And they were giving me a hard time about it from the very start. Now I go to AutoZone because those people went way over and above their Duty 2 warranty a couple of products that were way out of warranty.

This place is awesome! The guys who work here are super nice and will literally bend over backwards to help you out. I’ve never had a bad experience at this store.

The staff is good except for one large guy who has no idea how to test a starter and will fight you every step of a purchase or return. Save yourself the hassle and headache of dealing with that guy and go to rockauto.com if you know what you need. Rockauto.com also has a much wider selection of parts and usually has a standard two to three business day shipping. All in all just avoid the fat guy if you do go to this location.

Dont waste your time with this store until after they get a self checkout counter installed. They dont want to be inconvenienced with the task of checking out off the shelf items. Five employees earlier today roaming around and one looking up a fan belt for 10 minutes and no one to checkout three people, who all left the same time I did. They obviously dont need our business.

Great place to shop

Good selections.

Great

Great service

Staff is knowledgeable

Staff patiently worked with me until I found the parts I needed.

Advance auto parts-particularly the Xenia location is a joke anymore. You look up parts online or call ahead of time and theyll either show up as in-stock or the person on the other end will say theyre in stock...show up and nothing. And thats after you pretty much do their job for them because people they hire are too stupid or have absolutely no business working at a parts store because they zero mechanical inclination let alone computer skills sufficient enough to look up a part number.

I always get polite service and find what Im looking for i would recommend them.

These folks were great! Installed my battery and got 25% off!

The guys that work at Advance Auto Parts are very knowledgeable, helpful beyond expectation and have great customer service skills every time I go there. Always a pleasant experience.

Favorite place to spend my money on car parts nice friendly people work there recommended to everybody

My truck broke down right in front of the store .pushed in there parking lot employees walked past me in the parking lot and didnt even ask me if I needed any assistance . instead they stood out side the front door and smoked. Done spending my money in that store very dissatisfied customer

Great people get ya what you need

Friendly and helpful staff. Knew what I needed without a load of useless attempts to sell me something else.

Only 2 workers. One was helpful & seemed to be the only one who was helping ppl. The other acted like it was a inconvenience to help anyone, very rude. What should have been a 5 min store visit has been 20 mins waiting to check out. If your on a time limit dont shop there. Go to AutoZone.

Service here is usually good and if thy dont have the part I need in stock they tell me where I can get it or they can usually get it in next day.

Good people. Will help you as much as they can.

Staff was great. Very helpful and did not offer the highest priced parts first.

Great place for auto parts and very helpful.They even loan tools for free

Really went down hill! No one there hardly knows anything about parts. They are always outside smoking by the door...

Called to get a price on a part, the guy answered the phone and said Advance Auto hold please. Waited for 5 minutes, drove ten minutes down the road on hold, got there and the parking lot was empty and the employees were nowhere to be seen. Dont waste your time.

Helpful

Nice they help.you.

Sometimes I get the right part but not always.

Friendly staff, not a ton of European parts available, but that is to be expected. When its there they are willing to lower prices on things to compete.

Bought a battery online and came in to have it installed. Done quickly and was on my way.

Very good place very helpful with everything

They are wonderful found my cars problem and fixed it.

On top of their game..good people..

Quit going to Advance they quit carrying filters I used and their prices were higher than competitors. Go to Rural King for all my oils now.

Found the part that was needed for my friends Tahoe.

Pretty much self help

Staff is completely clueless on what they have and lack basic knowledge on anything automotive. Don`t waste your time here, buy your parts online or go to another parts store.

Friendly and knowledgeable staff.

Good service, knowledgeable staff

Good knowledgable people

Love this place. Best in Xenia.

Went there to have an alternator checked to see if it was bad.

Prices are a little high and they dont compare prices. Staff are friendly though.

They are the best in town.

They took my used oil

Friendly, but not very knowledgeable beyond what the computer monitor says

Great service!

No help wouldnt leave counter

Awesome service

Good parts store

Prompt assistance and most everything youre looking for

Very helpful gentlemen

Got a new battery and they install!!

Great store.

Always has new employees!

Clean store. Friendly staff.

Had what I wanted

Grate costumer service, in and out.

Good service

Ok place

Ok

Employees are clueless

Advance Auto Parts is awesome

Friendly staff