We were trailering our drag car over to Renegade Raceway from Arlington WA. We lost an entire trailer wheel and sheared off the lug studs. We frantically unhooked and drove into town with only a hope and a prayer. The gentlemen at this store at top notch!! They helped us find studs that would get us on the road and a couple tools. Not to mention they actually cared! So friendly and helpful. These guys are now family and weve made sure to spread the word among all the folks at the track. Thanks guys!! We will come visit soon under better circumstances. You save the race season!! Love, The Coopers
Had to get a few things for my wifes vic and mine Chevrolet truck
There is a reason why its said Napa know how I was looking for universal joints & Napa was the last place I looked but now is the 1st place to go from now on, great customer service
No matter where Ive lived, Ive always gone to NAPA. The Yakima store-- great people, and always the parts I need.
Very helpful service.
Quick and knowledgeable staff. Got my order ready in 10mins after I used the online service. Good products compared to auto zone or oriellys. Will definitely be a returning customer.
This is an awesome location! Fantastic service! They are very helpful with your projects!
Best auto parts
The gentleman worked and worked on the computer and looked in two books to try to find me the pigtail plug I needed he finally cleaned up the piece that it was to be plugged into and then he went and took it to the back room area where he had plugs in stock about 15 minutes later he comes back to the counter with the right pigtail that matches the plug socket very good and excellent quality help
Great atmosphere, very inviting staff, also very honest and informative.
They know their parts there =P
Great service
Had the parts I needed, unlike the other places, good price
Place is awesome. Good parts. Good prices. And the staff is extremely knowledgeable. I would highly recommend Jesse or sonny to anyone needing the right part the first time.
The atmosphere was great the staff was friendly and helpful. Will do business again in the future.
I was in a hurry and needed some twine to tie down a load of scrap metal. I ran in and was immediately approached by the clerk. He asked me what I wanted and if I was finding everything okay.. I replied that I needed twine. That I just needed a few feet by to secure my load so I could safely navigate the remaining three or so blocks to my destination. I would be the new owner of a tow rope and many tiny bungies had I not decided to escape while the clerk paused to take a breath during the never-ending tirade of pointless suggestions sprinkled with aggressive attempts to sell me outrageously overpriced merchandise that I had showed no interest in nor mentioned. At first entering, he nearly crawled over the counter in order to harass me with his pushy attitude and intimidating gaze. (Believe me, I have seen that look before! Usually when a hyena has cornered its prey) I considered running out in a high state of panic though as I considered such I realized that I was standing next to a gondola brimming with torture devices and feared that I may be abducted by the fellow, followed by bound with the bungee--cords and perhaps taken in to the back room. If he managed to get me in there I am sure that there would be no escape and I can only imagine the experiments or sales pitches that would be projected in my direction! Stay alert is the best advice I can give.
Polite staff, down to earth. Theyre not trying to squeeze every dollar our of you, and even told me where I could find a part more competitively priced. Will buy here again to support that kind of business ethic and customer service.
Was nice visit and got the right part for the right price
Friendly staff.
Dealt with an old co-worker... Overall experience was awesome!!
Didnt have what I needed even though online said they did.
I EXPECTED MORE OF NAPA.
Staff is always helpful and friendly, even when theres a glitch, as when a listed part does not actually fit. Good prices. Its worth driving from Selah (where there are 2 chain auto parts stores.)
I deal with an apple through work good people and always have the her I need for the job I do
Great customer service. Good selection on parts and extras. Great next day parts service.
Great service. Even went and got the part I needed from another Napa store...
Friendly, knowledgeable staff. Bilingual. Competitive prices on quality parts.
Great auto parts store where they know what you need. Excellent customer service. Thanks Sonny.
I have a KLR 650 motorcycle and I am always nervous when I have issues and I have to stop at an auto parts store to find what I need but this was an excellent exception. Sonny Ozuna the manager there, put down the phone and immediately took a real interest in what my problem was. I bought the things I needed for a quick oil change, and he found the exact part I was looking for without me knowing what I needed; A matching nut for my neg battery post terminal screw, a real needle in a haystack situation. In any case I cant say enough good things about the customer service here and the relief that came with finding exactly what I needed. Thank you Sonny.
Usually have what we need reasonable priced decent service if there is no certain people that is trying to take over our beautiful valley if so you will be last to be waited on
Great staff, lots of help finding what I needed
Best place in town for parts.
Was broke down and from out of town they had the parts and delivered with out a question thanks guys
Napa has great auto parts for great prices I like this NAPA store
Love friendly customer service.
Nice people working there.
Napa know how!
Good parts and deals 👍😁👌
These folks are always a pleasure to do business with.
Napa pays the most to recycle batteries 8.00 so 5stars
Sonny was very helpful
Always good to talk to Sonni.
Awesome staff here.
Knowledgeable counter guys!
Good service ask for Jesse
Excelent services
Great deals online
Great service
Always one of the first places I check
$8 for old car battery
Good service
Informative staff
Polite employees
Very friendly staff
Helpful
Friendly Place
Thanks sunny
It has very good assortment
In quality parts there is nothing the same good price and excellent service you will never have to return to ask for warranty for defective parts as in other green or red places you know which nap 100% recommended
Egselente