Had what I was looking for and helped me super fast! In and out in under 5 minutes. Employee was bright and happy, i liked the music - older rap - and I liked the clear and organized store. Good experience and helped make my Halloween possible!

Ive had little to no problems in the past with Sally clerks at this location. However.. I have came across this male clerk at the 40th location here in Yakima once before. He is very rude and unwilling to help. He wont pull color for anyone. He said that I can go online and do it. I again asked him really your not willing to pull 2 boxes of color for me? He said he is to busy. I have never been told that in all my yrs of experience with Sally Beauty. They usually are so very helpful and generally eagar to please there loyal customers.

A world-class customer service experience. I walked in with questions and left feeling very very confident in the information that was provided to me. The courteousness and genuine helpfulness of the employees was exemplary. This will be the only Sallys I visit from now on

Sales clerk was very helpful. Store was clean an neat. Products where clearly displayed.

Stuff out of stock. Made zero effort to help me find an alternative. Just let me figure it out myself. Useless. Maybe if I was in there once a week, theyd be falling all over me. As a first time (and last time) customer, the couldnt care any less.

I stopped in last fall to get a few simple items & just browse around. The two customer service reps was very helpful. One girl made sure I knew where to find items I needed to go with the hair color I was buying. Great upsale techniques because she knew what I needed but didnt push a particular brand onto me. I browsed clearance shelf & they eagerly answered my questions. I was only shopper in store at that time & they were carrying on conversation between themselves which didnt bother me because they were immediately available to help if I asked.I only put 4 stars simply because this is a very small Sallys & did not have a huge selection. But customer service was 7 stars! Thank you! (Wish I would had asked names because think they should be recognized).Please carry more products Sallys!

Very disappointed....today I went in to purchase several items (I was the only customer in the whole store!), I DIDNT BUY ANYTHING, as I was forced to wear a mask or leave the store immediately!!! Spoken by the emoyee...with the Worst attitude and poorest service!! I chose to leave. This employee had no problem throwing out a high spending long time customer. She actually took pleasure turning away profits and customers...I will NEVER step foot back in Sally Beauty...This was the first time I had been forced to leave over a mask... All other previous in store visits during this plandemic have been great and were mask free!Not Cool...respect those who are exempt or can not wear masks!Fact: These masks are temporary and so is Covid...but customers never forget how they are treated and will happily spend their money elsewhere!!Bye Sally!!!

I love this store. The customer service is phenomenal. The girls are knowledgeable, friendly, and always super helpful! If you have no idea what youre doing or if you are a hair and beauty professional, the staff treats you with courtesy and patience. The store is always clean and the inventory is always full. I Love love love this store!!

Came by the store get some dry shampoo really quick and the doors were locked with 30 minutes before closing time

The manager at the 40th Sallys is the absolute worst manager I have EVER dealt with in my life. Constant eye rolls, sighs, and the least helpful Associate Ive ever seen. Im almost embarrassed for her because the way she acts is so unacceptable. Im sorry to anyone that has to ask this woman for any assistance. This doesnt even deserve one star.

Not the best experience. 😫I was greeted nicelyn helped quickly.I cannot believe the worker would think people would enjoy listening to her Rap music. I asked her how she could work with that music because I found it very difficult to concentrate on what i was reading. ( I bought 1 item) im not even sure if its what i was looking for.Im seriously aggitated by the whole experience:(

Good prices, helpful srvice

Always very helpful.

Good beauty supply!!