All the bad reviews echo my experience exactly. I like how Bernie gave himself a 5 star review. That’s typical Bernie behavior. The guy is a crook. He took money from me to instal a heating system in my shop. 6 months passed and he came one time and dropped off scaffolding. Then the furnace in my house went out. I called him to diagnose. He showed up after business hours even though I told him not to and I wouldn’t pay overtime. He was there less than 30 minutes and tried to charge me almost $900. No parts used just a quick diagnostic. I refused to pay the bill. Bernie had taken my debit card info down on a previous invoice for the shop work that he never did. He ended up using that info to charge my account. I filled a claim against him at the bank. At this point Bernie finally decided to contact me. In the end he kept $1000 dollars and returned the rest. So for $1000 I got a diagnostic done and nothing else. This guy is a crook through and through.
They were fantastic. Knowledgable, curious and prompt. Heating, Cooling and Gas Fireplace
Run. Call anyone else but dont use this guy. I was warned about his unethical practices but didnt listen. I also thought it was weird that he wanted payment in full weeks before the project was completed.
Bernie came to my house and diagnose why my fireplace was filling with soot. He told me that there could be a few things that are wrong, but his main concerns were the rise and run on the exhaust, and that the fireplace was natural gas and not propane as it should be. After making a call, he told me they dont make a conversion kit and that I would potentially need a new fireplace. To make a long story short, they do make a conversion kit, and the information and diagnosis that I paid for from Allard was incorrect. I dont think he gave me the wrong information intentionally, but I still had to pay the price for it.
Allard just completed a complete replacement of my heat pump and furnace. I am so pleased with the project, a significant improvement in 100+ year old historic house. Mr. Allard and crew were pleasant, professional and considerate. I was kept informed all along the way. Thanks for a great job!
Bernie installed my water to air heat pump 20 years ago. It has served me very well. My wife loves the uniformity of the heat. The fan just went out and he quickly replaced it on a Saturday. It heats our home very economically.
Thank you for responding appropriately now. But there should always be a warranty on parts..it was very expensive for the previous owner.There should be a noted warranty statement on parts and labor. Thank you for calling. We got it working.The warranty is not visible on the paperwork we recieved from the previous owner.
Thanks so much for repairing my furnace. Saved me over $1400.00 in repairs from Vance heating. Vance wanted to order new parts and charge $1600 to fix my gas furnace or replace it charging me $4650. It only took half hour to clean it and make it work.
Very unprofessional never could keep a scheduled time during our 2 week installation of 2 mini split units. We payed him all but 800 of the total cost with the remainder being payed when the job was completed we are now almost a year waiting for the pump for one of the head units he has never returned to complete the job.
Called and they came promptly fixed a.c. no problems. Will use them from now on.
Very unprofessional...they never kept a schedule or time frame...took my spare key and refused to return it for 2 weeks...then claimed they lost it....and left the doors unlocked when they left and no one home...