On October 4 my steering wheel was vibrating as I was driving to work so I brought it in to have them look at it. I got a call two hours later giving me a list of repairs in excess of $3000. I was told I could pick up my car and have the repairs done within 30 days to apply the diagnostic fee of $200. As I drove home my wheel came off! The owner refused to take any ownership of the negligence of not checking the Lugnuts on the tire. The only thing he did was refund my $200 diagnostic fee. I had the car towed to a local mechanic who ordered and replaced a new wheel and said that the car did not need all the repairs that Nissan had told me it needed. Owner refused to reimburse any of the repairs which were under $1000. Mr. Brennan, the owner, was arrogant, insensitive, and very rude. Don’t ever get repairs done at the dealership. Find yourself a trusted mechanic!

Very good service from these guys at Nissan, tough expensive. Convenient located in Yonkers Central Avenue.

Went for regular service and to report a issue of sound when in reverse. Was told my Axel needed to be torqued ($375). Not even a week later the problem is back. Also, something now have something that sounds like it is rubbing from the same side that originally had problem on. Did I mention a pc of my car was broken and had to replace. Horrible place

Anthony Cruel gave us special attention, both the first visit. We are immensely grateful to him.

Nice and staff is friendly.

I took my car into this place many times always a long wait, but the last time I was told I had to pay $200 for a diagnostic check. I paid was told the transmission issue, brain of the car was bad and that the struts of the car was bad total cost of fix about $6800 .. everything else was fine. The next day my battery died. My signal light wasn’t working I called them I said I thought you did a thorough check how am I having all these other problems the day after I decline service from you for a second opinion. I will say they did send someone to me to give my cat a jump and I did spend another $300 for a new battery. I then got a second opinion and found out the issue was a sensor $800. Car runs fine. Today I’m here because the airbag light came on and the other signal light is out ... guess what they want another $200.

I took my wifes car to get service and the personnel was very attentive and courteous not long of a wait.

Mr. Rourke,You can deny you spoke with me all you want, but the fact you responded at all, lets everyone know youre guilty. And anyone who reads this, take a look at the BBB profile for this place. I bet Mr. Rourke is going to reply to this message again. It shows your character.

Wemt to turn my lease in and they refused to take it, saying they did not have enough room ...when I spoke to Nissan they said they cant refuse me and gave me the location as a turn in spot... very poor service ...will never lease a vehicle from this location...very unprofessional and rude..even the manger.

Eric is a great salesman and professional to boot if ever in the area and looking for a new car go to him

Didnt get a chance to use them. As soon as I do I will let you know how they are!!

Parts department is where its at