Why does this store exist? I received my Winter catalog three weeks ago and they still didnt have sample In the store. I was looking to try in (and then buy) both flannel shirts as well as flannel-lined jackets ( one would think suitable in the last week of October). But they had neither in the store and werent sure whether they would ever get them in. There was one semi-client oriented salesperson but everyone else in the empty store couldnt care less about my presence.
Yesterday my wife called L. L. Bean and spoke to a salesperson named Raymond who was incredibly empathetic and helpful.my wife was attempting to buy clothes for her mother who had purchased some items on their website a few years ago. Raymond did the research, found what my mother in law had ordered, picked out some clothing in her size and when we arrived at the store, my wife was thrilled with his good taste. Raymond wasn’t at the store today but I we really appreciated his great customer service! This is just one reason why L.L.Bean is a great place to shop. Their staff is AMAZINGLY HELPFUL! The store wasn’t packed with customers and they definitely had plenty of staff ready to help us.
The boots! Also, all the other stuff! If you only know them from their famous catalog, heres a place where you can actually try the stuff on & see how it looks on you.Staff is very friendly & helpful.
If you like the outdoorsy life this is the place for you Flannel shirts, parkas hiking boots here as well.
Friendly staff, quality products! The store is always clean and organized. Great selection of men’s and women’s items. The customer service of LL Bean is top notch, which makes me confident in every purchase. Whether you ship in store or online, you can trust that they’ll ensure you love your purchase or assist in an easy return process.
Spacious set-up. Many items in stock and on display. Currently mall is not charging for parking.
Staff were very friendly. Enjoyed.
Amazing food. Love the truffle fries!
Nice place to find rugged outdoor wear.
Besides the high quality goods this store is very safe. All employees wear masks and face shields. Check out moves swiftly. Overall pleasant experience every time I visit.
Excellent atention
Nice store we buy something
I love the store but their prices are high
LL bean staff was excellent, clean store. The aisles were stacked. The camping section was good but need more variety.
Im a little shocked I was told that the boots Im looking for I can find elsewhere because the ones Im looking at is for camping. 🤔 I appreciate the elder gentleman who even attempted to find my needs.
All clothes. Hardly any sporting goods.
Second time I went in the store and was treated the same way the first time I went in. Purchase some bags. There were three registers open . Myself and another African American was on line waiting to purchase items. A white older woman salt and pepper short hair look and turn around a Pretend like she was cleaning the counter. The other younger male with reddish hair did the same thing. Very Prejudice in the store. Never again will I go or tell anyone to go there this was on New Years Day when the store just opening there where no one in the store.
Excellent store with attentive personnel!
Staff is very helpful, love there merchandise.
I like the store $$$ every time I m get what I liked nice place
Parking was free today.Great sales good merchandise inventory.
An oasis of warm cold-weather clothing for the whole family
Ridge Hill generally annoys me, but LL Bean has great product and friendly staff, so Im willing to go.
SOME REALLY NICE STUFF, CHECK IT OUT.
Very stylish..long time customer
A+ service from one of the salespeople there, I think his name was Bill or Will. Anyways, he took the time to answer all my questions and was very patient with me while I tried on a lot of different clothes and outdoor clothes. All together, it was like about $250 dollars plus which I spent here, thanks to his great service. Definitely recommend, will return back again if Im ever in the city anytime soon.
So nice place
Has all the kool stuff nice place
Real good. 15% off for a limited time
Great store. Better than the New York location.
I love ll bean. This place is one of my favorite stores at the ridge hill. Clothes are of great quality and truly last forever. I had a size medium sweater that I wore my entire pregnancy and it was not even maternity and I reached 200 lbs!😅 My family and I shop here for most of our outerwear and footwear, especially when I receive coupons.
Bought some shirts online but they werent a good fit so we went to return and try other sizes in store. Everyone in the store was lovely, from the woman who processed our return, the other associates throughout the store to the cashier at the end when we were done. Especially Anna though who was wonderful and very knowledgeable about the different styles and helped us fine exactly what we needed while we shopped. We left happy and with what we needed.
Expensive, expensive
Been shopping at LL Bean for many years. I think their merchandise is good quality and fairly priced. Great customer service always.
Always good to shop at LLBean.Quality items maybe little pricey but worth it!
People at the store are always very friendly and helpful. Merchandise is high quality (no surprise) and relatively easy to find. I do wish the prices were a bit lower, but the items Ive bought so far seem to last a long time, so purchase with that in mind.Parking (shared in mall) does cost a few dollars and always a zoo and you can easily lose time here. Free parking doesnt exist from what I can tell.
First time going to this location. I was very impressed as in every L. L. Bean store I ever been too. Well organized with knowledgeable Staff. Customer service are friendly and very helpful. They have all different size, colors, short, medium, long lenght coats. I was very happy with my purchase.
Still one of the best and most reputable retail companies around, customer service is very good, apparel and accessories and other products are of excellent quality and are durable beyond belief. If theres ever a possibily of another ice age, I believe their products will survive! 😀😀😀
Honestly, great for the outdoorsman, sizing is slightly larger. Very warm clothing. Styling is plain and simple, but logical.
Easy return of an online order!
L.L.Bean is always excellent.
What is there to say about L.L. Bean?They have a wonderful assortment of clothing that is all high quality. They do not skimp on anything.If you like the style, everything they sell is great, and all of their clothes fit consistently. A mens small is a mens small no matter the style.
A representative by the name of Angel helped me pick out my winter outerwear. She was pleasant and extremely knowledgeable of LL BEAN products. The female behind the register was very helpful as well.
The store was ok, some of the stuff the website said was available in the store wasnt. Kind of felt like a bait and switch
Great store.Staff is very unwelcoming to customers.
Perfect place to visit if you are going camping, on a hike or anything to do with nature.
We got excellent service in the boots department. John was very knowledgeable on the proper fitting for hiking boots and was literally running back and forth bringing out all different sizes. Thanks John!
Everyone in the store was very nice and helpful. There was only a handful of items on sale, I would expect given the season there be more on sale. Kids boots are well price but the selection is small. Adult boots are very over priced. Overall I had a nice experience at this is location.
Great place for good outdoor clothes. Nice mall too !
Always great help, and so easy for return items. Great choices in many different styles. If they dont have it in stock they order it for you and ship it free
I love the LL Bean Brand Company and Stores. I have been to several of the stores including Maine. Super friendly staff which are always very knowledgeable, friendly and eager to assist.
People are very helpful here. Youll find a good stuff on sale in shoe section.
Raymond is the man! Thats all i gotta say about that store rep!
Clean store and people to help you. They have clothing,shoes,outdoor items.
Good clothing store the price seems to be little over but is worth it
The sales clerks here are incredibly helpful! I love shopping here because its so much more convenient than ordering from the catalogue and waiting for your clothes to ship. The store is massive, and they always have a wide selection of sizes and color options. Coming here is dangerous because I always want to buy everything!
Very good staff, good selection. Clean and neat displays.HATE THIS SHOPPING CENTER WILL NEVER GO BACK
Great store large selection of clothing. But recently bought a returned shirt that was nice folded but smelled like it was pulled out of the hamper and pressed and dry cleaned...
The clothes here are not really my style so i dont shop here often but on the few times ive went i must say they have the absolute best service of any retailer. i bought bean boots, some stuff for my dog, and a pretty good jacket. the quality of their items are great and o yeah did i mention the people are awesome!
We had the store to ourselves. Great sales, good selection and friendly staff.
Its a Wonderful store 2 things you buy that will keep you warm Ive been going here for a while and Ive been ordering stuff from your for longer equality of all the stuff is up too far and the lasses you a long time recommend this place for everyone
Amazing telephone assistance. Hoped LLB in City itself. Infirmed and cannot drive, presently. Woman answering call is from Manhattan and able to answer all my questions about getting to Yonker shoppe. Plus, helped with what was in that shopping area. Wonderful! Gracious! Hospitable. The excellence started before I even left home for the store. Thank you!
They couldnt have been more helpful! I came in with my favorite hiking shoes whose undersides had crumbled due to age, asking if it was possible to repair them. Even though the shoes were beyond repair, they gave me a gift card for the original purchase price and did everything they could to connect me with a new pair that meets my needs. Highly recommend!
Attentive staff. Good quality items, good discounts.
Great place, good quality merchandise in Yonkers, NY. I took the train and the bus!
I know LLBean is good quality, but really, the prices are just too high
Great place for outdoor things, cool gadgets and wonderful staff
Nice and easy to get a great gift .
It was great fast service and the workers were very polite would go there always for my clothes
No deals going on new years day ???
The sales associates are friendly, knowledgeable, and quite helpful. The store is clean and I enjoy my time there.
Great place for clothes, camping etclarge store with lots for things you can use - great staff
Very beautiful shirts. Love their taste.
The best quality merchandise and incredible customer service.
Outdoors clothing and gear shopping in the upscale Ridge Hill outdoor shopping center in Yonkers. Mens and womens clothing, jackets and shoes, seasonal items, fishing gear, some camping gear and giftie kinds of items.
Great store. The only place Ive found with real flannel shirts in different weights and colors
Excellent everything
Great store. Best customer service
Cool outdoors style clothing. Helpful staff
Great gear...parking tough for large vehicles.
I have always had a great experience in this store. They are very attentive and helpful.
There waterproof winter boots are still made in USA that is awesome
Very Helpful and friendly Staff
Looked around, nice clothes, really expensive. Saw a $20 hatchet for $95, laughed, then left.
No compromise on quality and great price
Very good customer service answered all my questions.
Expensive. Supposedly its great quality but I never noticed that.
Liked the store, roomy, clean and everything displayed nicely.
Helpful staff had a good selection of summer and winter clothing for mid October
Great deals and quality
Great and knowledgeable service about merchandise and administrative processes.
Very helpful staff, and who can beat that lifetime guarantee? Worth the trek up into this mall area.
Awsome store! Their quality of clothing is great, their 100%satisfaction return policy is awsome, and the prices are great.
Any L. L. Bean is great. This one is no exception.
Staff was helpful for sure. Nice atmosphere to.
While the clothes they sell may not be as durable as they used to make, they are still the most durable in their price class, and with their forever guarantee, I dont buy clothes anywhere else.
I need to explain this rating a little bit. L.L.Bean as a store/retailer/mailorder place is, as far as I am concerned, unsurpassed in their support of their products. We have purchased L.L. Bean products and come back 10-15 years later to find out how to fix something and been told to go get a new one instead. This has happened both in this store and up in the Freeport, Maine store. At one point it was a pull in a sweater and at another it was to fix an inseam of a pair of their boots. Both times we walked away with new items - much to our surprise.
Always a wonderful experience, the staff is friendly and quite helpful