My experience with integrity was great! Management is knowledgeable, communicative, very professional and kind. The owner stopped me off at a nearby Starbucks until my car was done. I brought my Audi Q5 in for routine maintenance. All in all, I paid 300$ less than what I would have paid for at the dealership for a THOROUGH job! The business really does have integrity as I wasn’t taken advantage of (being that I am young + women).
Sevan is extremely knowledgeable and direct. He can back up all his service recommendations with technical explanations. I get sticker shock sometimes but thats because he insists on maintaining the cars up to a very high standard. Whether you like that approach or not, its up to you to decide. His E46 3-series loaner car with 270k miles says a lot about doing it right. The shop floor is clean and free of distractions (not even music). Ben is a great tech and pays lots of attention to detail. I once did a PPI here and the report included a blown light bulb in the frunk of that Cayman. I didnt even know/remember theres a light in there.
Went above and beyond expectation. Truly experts working on your car. Like their name states they have tegrity!
I Recently had my 2009 BMW in to Integrity Motorcar for maintenance on my aging, but well loved, car. Savan, the owner, is wonderful in ensuring he explains what will be done, what should be done in the future, as well as what can wait. You are never rushed to make decisions nor pushed for extra repairs. I will never take my car to a dealer again.The shop is pristine and the techs are experts with German made cars. My car drives like its brand new again. I highly recommend Integrity Motorcar if you are looking for a trustworthy repair business.
They are top-notch professionals and I noticed they take the time to explain properly to the customer the work being performed
Excellent service with great attention to detail.
Excellent service. Everyone at Integrity is customer focused and is willing to do whatever is necessary to ensure a great experience. They really care about you and your car.Updating my review. Ive continued to take the car to Integrity Motorcar and the service continues to be top notch. Its never cheap, but given the investment a car represents, its worth it.
The attention to detail is great. Trouble shooting has saved many dollars, because the cause is always found. Information is accurate and clearly explained.
If I lived in SoCal this would be the place I got my Porsche serviced. Ended up not needing a PPI but Sevan spent time on the phone letting me know how best to proceed in order to keep the P car alive. Thanks!
Very honest people with great serviceGoing in to any mechanic can be very sceptical but this is one place i am definetly glad i went toThe facility is amazing, the owner is a great guy, and his wife is an extremly friendly personThey will be the only place i take my car to
I appreciate the thoroughness in the explanation of repairs. The family owned feeling that you will be taken care, is reassuring. And the go out of their way approach to making sure you are taken care of, is refreshing. Its good to know there is a reliable BMW repair shop in the community, that really knows this car.
Sevan and the staff at Integrity Motorcars are complete professionals. They gave me several options regarding the work needed on my Mercedes E500 and explained to me in detail the difference between those options to help me make the right choice. After having several less than pleasant experiences with MB dealerships, it is refreshing to have a local shop with both the knowledge and customer service you expect when it comes time to service your German automobile. Keep up the good work!
My 2001 540i has been serviced at Integrity for many years. Their service is always reliable, technically excellent, and reasonably priced, with outstanding attention to every detail of the work. In addition, they stand behind their work. Highly recommended.
Ive been here several times now for routine maintenance and small repairs for my Mercedes and my BMW. Extremely satisfied during every visit. Sevan and Juliana are very professional and really know their stuff. Its obvious they take pride in what they do just by taking a look at the facility. The shop, that is visible from the lobby through a big window is always clean and organized. Im impressed more and more every time I come here. Prices are reasonable and the work is always thoroughly explained. They even offer courtesy loaner vehicles! Integrity Motorcar is the real deal. No more Dealerships for me. I am proud to say that ill be a lifetime customer here.
Great Guys, really know Porsches
Outstanding service and results - again.1999 Porsche runs like a dream. AC is ice cold and works great.Thanks again for everything!:)
Oil change and minor repair on my BMW 528i. In and competed in the same day! Always a pleasure bring my vehicles here! Ill be back!
Sevan always explains what needs to be done and completes the work on time. I never have to worry about the quality of work completed. Professional service better than any dealer. Friendly staff. Highly recommended!
These guys always do a great job. Always professional; they get the job right the first time every time. Highly recommended!
Great place to take your pride and joy! They respect their customers cars as if it were their own, better service on my Q7 then any of the many Audi service centers I have been to, so refreshing to be able to have a discussion with someone who knows what they are doing, I have a TDI Q7 and its hard finding a competent shop with fair prices, would recommend to any German car owner!
They were very efficient and helpful
Sevan and Julianna are consummate professionals; their customer service, honesty and friendliness are second to none. I brought in a car for a pre-purchase inspection, and will be bringing my car here for all subsequent maintenance and repair--they are that good. Sevans depth of knowledge is astounding and he explains things easily, and that is where trusting your mechanic starts!
2010 Porsche Boxster / Professional - Honest - Reasonable price - Excellent service / Sevan is one of best mechanics - Highly Recommend
I am so happy I found Integrity Motorcar! I moved back to Yorba Linda a few months ago. I was concerned about finding a good mechanic to work on my BMW. Im not concerned any more! Sevan and Julianna give you that extra personal touch!!! Sevan even took the time to take me into the shop, to show me my engine. The BMW dealer said I had a engine leek. It would cost over $3,000. to repair! Sevan said it was a tiny leek, the repair could wait. Integrity Motorcar could do the repair when needed, for less!!!Integrity Motorcar even has a driver to take you back to the office or home, while your car is being repaired or even a loaner if your on the go! Theyll even wash your car!I will not take my BMW anywhere else!
The fact that we drive 365 miles to have our MB serviced is a testament to the quality of service that you provide.
Sevan and his crew are awesome. Im glad to have found a place to take my 2008 Mini Cooper Clubman S where I dont get reamed by the dealer.
OUTSTANDING CUSTOMER SERVICE!!!!! OUTSTANDING PROFESSIONALISM!!!!! OUTSTANDING EVERYTHING!!!!!Integrity Motorcar serviced my 2000 Mercedes-Benz ML55 AMG last week and I could not be happier with the results. Sevan and Juliana were extremely thorough and helpful, as this was my very first visit to Integrity Motorcar.I will definitely be returning to Integrity Motorcar for all of my Mercedes-Benzs service and repairs!!!!!!!Thank you very much for all of your help with my ML55!!!!! Keep up the WONDERFUL and EXCELLENT work!!!!!!!
Integrity Motorcar was recommended to me by a colleague in 2005. Integrity has been maintaining my vehicles ever since. I can always count on Sevan and Juliana to provide me with courteous, professional and efficient service. Sevan has deep knowledge and experience in problem troubleshooting and care of German cars. One conversation with him makes it clear that he has invested heavily in his craft over the years. I dont always like what I hear when my car needs an expensive repair, but I do know that I am getting the truth and Sevan (as busy as he is) will always take the time to explain things to me. If you feel stuck with BMW, Porsche or Mercedes dealerships for service - give Integrity a try!
I visited severaly auto repair shops but none were able to properly diagnoise my Mercedes 2007 R350. Sevan and Juliana from Integrity Motorcar not only repaired the car but also discovered that my car was associated with a class action suite against Mercedes USA. Ill report back once we get the final details from Mercedes.
Sevan is very knowledgeable, includes his customer in the process, and shows great concern for customer satisfaction.Thanks SevanAnother visit:Amazing workmanship as always. I appreciate that Sevan ensures it is an educational experience every time.
Beware the Lip Service and ask to view the old/damaged parts. My mistake...
After several disappointing experiences with the local Mini dealerships service dept., I found Integrity Motorcars. Do yourself a favor, stop wasting your time. Bring your car to Sevan. Youll never go anywhere else.
Excellent job repairing my mercedes 500cls
They got me back on the road fast!
Called these guys today and was immediately lied to by Sevon. Way to live up to your name.