The guy who helped me was very friendly I wish I had remembered his name he did a great job at researching to figure out what the best windshield wipers would be for my car and after finding the perfect ones for my price range he continued to put them on for me! I was very pleased with the fast and friendly service. Will definitely be back next time I need wipers!
I called the Auto Zone store #5545 in Yorba Linda looking for an AC compressor for my CRV. I was pleasantly surprised to find someone that was so knowledgeable and helpful her name is Kristin she is the store manager at this store. She went above and beyond to find my AC compressor it was brought from another store and once they had it they called me to pick it up that same day. At.the store Kristin continued to be very helpful and ensured she had answered all my questions. It was a 10 plus experience!!!
My headlight went out after a year of purchase here, and the warranty was out. However, the female manager was very nice to replace a new one for free. Rudy was very helpful too.This manager is awesome and is always very helpful and responsible. Thank you!
The manager Kristin is always helpful and hospitable. Today she spent one hour helping me to replace my horrible-designed Hyundai turn signal bulb. Thank you, Kristin! You are always the best!!!
Tonight Nef a gray shirt helped me get items to do an oil change on my vehicle and he was very helpful. And he even took the time to show me and ring me up.
They were awesome!!! I went in told them what parts I needed. They looked them up to make sure I had the correct ones which I appreciated!! Thank you!!
Easy pickup. Fast service. In stock products
Always find what i need for my cars maintenance.
I went in for brake pads and Kristin helped me. She looked up my car and got the parts. We went outside to check my car and she checked my air filters and fluids and added what was needed and put in the new filters. She also changed out my windshield wiper blades. She was great and I will go back for all my auto needs. That is why I gave 5 stars.
I came in for a battery and other items i thought Auto Zone didnt have. However, Eric V. Was so so so helpful and very informative. Hee was quick, professional, on point and answered every question.He even put my better in my car.Best Way to start the New Year.THANK YOU ERIC V. CUSTOMER FOR LIFE
With my Dad on the mend from surgery, Im now the one taking care of his car. Battery died, so i went to autoZone and they were so nice about helping me make sure i got the correct battery for my Dads car. Thanks for helping a lady out!
Very helpful employees at this Autozone.
Honestly would recommend this autozone to anyone. I had to change my battery and had zero experience and Alec helped me out with everything! Great employee and they’ll have my business for a while.
Always professional and theyll help you get what you need.
Shout out to Sergio for his professionalism and great service helping me replace the headlight on my Prius. I had called a competitor first and they put me on hold for a few minutes so I called Auto Zone and Sergio was super friendly and told me to ask for him. Great job Sergio!!!!
Always excellent! The people that work there are fantastic. I truly appreciate the Customer Service. I myself managed Custom Service for large companies for over 40 years. You have people at this location that should be training others in other locations. I visit this store 4 to 5 times a week. Be Safe and have a Blessed Day I share with all the Customer when I exit the store.
Very friendly and knowledgeable crew. Scott took the time to show me the options I had for the part I needed and explained the differences between each. Thanks again!
Alec was super helpful. I work late and one of headlight bulbs gave out. Alec not just offered to help wit instal he suggested a much superior product. Alec has outstanding customer service and this is why I will continue with this autozone location!
Like this location because its not as crowded, as other stores. Staff always happy to be helpful and are knowledgeable and efficient with their time locating items Im looking for. Appreciate YL Auto Zone, stress free experience, thank you !
Very helpful and affordable.
Great customer service
I purchased some window wipers and the guy was nice enough to put them on♡♡ I was really happy since I wouldnt had known how to do it. Thanks Auto Zone for offering this service♡
The employees were very helpful finding the products I wanted.
Found what I needed online, went to store for local pickup. Service was prompt, in and out 5 minutes. The service staff was kind and courteous, they came from behind the counter and promptly helped me find what I needed. I was shopping for a 2006 Honda Accord air filter, they had it in stock and the price was right!
Sergio gives top notch customer service.
Just needed something for my car and they had it windshield wiper fluid!
Let me just start off by saying this store is one Ill be returning to . Due to the organization, amazing customer service, and helpful hand. I would like to acknowledge the manager adrian and his team who took the time to help with 5 star customer service as well as being patient with us . store #5545 I will be returning back and telling all my friends and family about this store . Thank you
I just had the best customer experience ever! I have a rare tire size and needed tire chains. Instead of giving me a size that “should fit” and sending me up the mountain, Assistant Manager Kristin personally came outside to the parking lot, in the rain, and tested/installed not one but five different sized tire chains until we had the perfect fit. There’s customer service, then there’s customer obsession. Thank you Kristin for going above and beyond your job responsibilities and for ensuring my families safety while on the mountain!DJ Mercadel
People were very nice and helpful will be back for sure
Good staff, willing to do what it takes to find what you need.
Amazing customer service! We were in a situation with our car, out of town, and the manager Kris went above and beyond to help and allowed us to continue our anniversary weekend celebration!! So grateful for all the staff at this location!
Excellent service, friendly staff...good prices...
Ive witnessed the employees coming out of the store and assisting customers as they are able. Its nice to see them going above and beyond. The staff are happy to assist and answer questions. You may experience a brief wait because of this but it is worth it.
Both Kristin and Clint were amazingly helpful, friendly, and customer focused throughout my entire visit. They identified the problem, and fixed the problem with my brake light. It was far more involved than most cars, requiring the entire housing to be removed, which I was not looking forward to. Thank you, Kristin and Clint!! Im sold on your service, and would recommend you to anyone.
AutoZone helped replace my Dodge Durango battery. Fast and great customer service. Great price too. Thank you AutoZone.
Had the right parts for us at a great price!
My car was having a tough time starting, so I jumped it and brought it to this location. Kristin promptly helped me out by testing the battery several times as well as the starter and converter in my car to make sure we werent missing anything strange. She was knowledgeable and patient with the process and quadruple-checked to ensure the battery was the problem. I ended up purchasing a replacement battery and everything seems to be in working order now. Fantastic service!
Needed a battery. Got it.. Off I was....
Good parts at cheap prices
Amazing service and experience too.
Nice people. Great place to dump oil.
AutoZone employees are very friendly and extremely knowledgeable about various vehicles and motorcycles. Not just that but also different fuel purifiers and fuel injector cleaners as well as Radiator cleaners and various items like those. Every time Ive gone there they have been very helpful and Ive always gotten extremely great Advice. About my vehicle and what I need to do in order to either fix it or enhance it. I will definitely come here over and over again. Whether it be for my current vehicle or any vehicles I have in the future! Also I love their lifetime warranties because they actually honor them! There is no hidden agendas or hidden obligations that they didnt tell me about at the time they sold the items to me. Got to love that! Theyve also help me do small things such as put on new windshield wipers or put in a new light bulb for absolutely no charge in the parking lot as long as there was not a long line at the checkout. They wouldnt even take a tip when I offered! They said that if they did they wouldnt feel right doing so.Wow! Now that is unheard of!Thanks AutoZone Employees!!You Guys Rock!!!! 👊😄
Quick and knowledgeable service
The employees were super kind and courteous. They helped my with my car diagnostic and were quick to help me find the most affordable solution.
The prices here are not spectacular but they do have free tool rentals and that helps a lot when Im doing brakes.They dont turn brake rotors here (no lathe). Despite all that, their customer service is great and theyre always willing to help even if they dont have the item in stock.
Great store. They dont have the most product in the world, but I bought some tail-light bulbs for my car and the guy came out and put them in for me for free! Im not sure how you beat that!
Michael; just joined the team. Excellent service.Thoroughly acknowledged my issues. My engine light was on & gave a reading at no cost! Answered all questions! 😉 Thank you!
Knowledgeable people to help you.
Mike is a relatively young man for being a serious hot rod guy, including building his own cars. VERY KNOWLEDGEABLE. The rest of the crew are also helpful about finding things in the store - when you know what you need.
I havent needed to go in to this AutoZone before, but on my only visit they were unable to fulfill my somewhat ordinary request and didnt seem to necessarily care about looking to hard. I ended up exploring their inventory on their poorly optimized website and was able to go to the store one city over for the parts I needed. Unimpressed.
Good service 5 minutes I had what I wanted thank you
This will be the main Auto Zone I go to. David was very helpful and did something for me that he didnt have to do. I bought a starter from them back in Dec. of last year. It went out a few days ago. I took it back and, even though it was out of warranty, he gave me store credit and cash for it. Great customer service!
This place has TERRIBLE customer service. I stood waiting to be helped with items in 1 hand and a baby in the other and everyone walked right by me even when i asked for help. I called to speak with the manager and was on hold FOREVER until i finally hung up. TRAIN YOUR STAFF BETTER!
Technicians were very helpful and friendly. However the manger could not have been more unpleasant in everything she did. Definitely will not be going in there again if i see her, shes absolutely awful
Best option for auto parts
Great service. Super helpful. I purchased engine coolant for my vehicle and the store associate came out to my car to help me to do it properly.
Found touchup paint for the car I couldn’t find online or at pep boys. The employees were very helpful and found what I was looking for at a location down the street. They even offered to pick it up for me.
Good service and friendly and fair price.
Found exactly what I needed, quick and friendly customer service
Friendly service
Great staff always good attitude and help me find solutions to my car issue
The Auto Zone in Yorba Linda is awesome. The manager there is a Auto Geru. He knows his stuff. I strongly recommend this store and talking to him if you are in doubt about what you need.
Always very helpful, anything you need,they have Very corteus and fast service
Theyve been great help and I am becoming a loyal fan and spender...
Had a good time with the small chit chat with the guys, drained my oil pan in the back and asked about benzomatic solder tips but they only have one kind & its propane.
Very clean, organized and well supplied!
Very helpful, immediately received help.
They are a little slow and can organize the way they help people to get in and out of the store better, most employees are only cashiers and dont know much if they cant use the computer
Cheap auto parts. When you have an old car its good to have an outo place who doesnt charge an arm and as leg.
For an Autozone, this place is great. Its all about the staff. They are super helpful
Always helpful, friendly n knows alits
Good service
They are always so helpful.
Staff is very friendly and helpful.
Seriously, these guys are awesome. My family and I were in town for Disney vacation when the brakes on our truck failed completely. I limped it over to this location and they had the parts I needed for a full brake pads/rotor replacement and let me borrow the tools I needed to get the job done. Only after I pulled everything off the truck did I realize I also needed to replace the Caliper too. They didnt have one, but one of the guys was awesome enough to get it from another location nearby for me.I was stranded and these guys did everything they could to help me out. They were understanding and really cared to help me, and I really appreciate it!
Could find the part on the computer so didnt try anything else didnt seem to know much about cars called oreallys guy stayed on phone with me 20 minutes tryed everything he could found part dont go to the auto zone unless you need something easy
Helpful was able to get what I needed for my car.
Very nice people and amazing customer service
Great place to get quick posts. Look for sales.
Good customer service. I appreciate that.
Very helpful and they fair pricing.
Same thing everytime I call this location. They are understaffed and they put me on hold until I finally give up and hang up. I get better service at the DMV.
Fair prices, and they put my wiper blades on for me
Always helpful and they have what I need
Had a dead battery, they tested it, gave me a good deal on a new one, with a 3 year warranty.
Excellent Customer Service and they had an exhaust manifold for a 17 year old truck IN STOCK and waiting for me.
The sevice was great and always wiling to help me up with parts.
Mike and the crew are always helpful and friendly..
Local spot ask for Mike he is awesome
Good selection of parts and friendly staff.
Good place to get what you need for your car🚗
I always come by when doing maintenance on my vehicle. Good prices, knowledgeable staff to help out when needed.
Dale was a great help even though they were seconds from closing he helped me with a head light replacement Im vertu appreciative and definitely coming back for future automotive needs! Thanks Dale and autozone!
GREAT SERVICE BY THE YOUNG MAN
Mike is the person there very knowledgeable
Good service
Michael at the YL store was very helpful and knowledgeable
Zero help from the employees, no help at ALL. Not polite. Never going to this location
My truck was overheating and the manager walked me through it. Awesome customer service. Thank you