I ORDERED A WEDDING RING FOR MY HUBBY, FOLLOWED SIZING INSTRUCTIONS AND IT CAME IN A BIT TOO SMALL... I EMAILED CUSTOMER SERVICE, GOT A PROMPT RESPONSE WITH THE INFO I NEEDED FOR THE RETURN... SHIPPED IT BACK, SENT THEM THE TRACKING # AS REQUESTED. I EMAILED AGAIN AND ANGEL RESPONDED BACK RIGHT AWAY! HE EXPLAINED THAT HE WAS A ONE MAN SHOW RIGHT NOW (WHICH I TOTALLY UNDERSTAND!) AND HE THEN MADE SURE I WAS TAKEN CARE OF ALMOST IMMEDIATELY! I GOT THE REPLACEMENT RING A COUPLE DAYS LATER AND IT IS PERFECT!!! ANGEL IS THE BEST!! THANKS SO MUCH :)
This company is the worst. 3 years ago they were great and a joy to work with. Now that they are transitioning management nothing is being done and my ring is no where to be found. No one is available by phone, email, or messenger. This company is a sham and I do not recommend doing any business with them.Update: I finally got my resized ring back after 6 months of no response. I am happy that things came to an amenable conclusion. Thanks Tungsten World for finally following through.
I bought my wedding band from Tungsten World. I work with my hands everyday and my previous platinum band was very scratched all the time. I read that Tungsten was the most scratch resistant so I researched all the tungsten ring sites. Tungsten World had the best selection. I originally ordered a Black Tungsten ring with engraving and when I got it I decided to go with the Titan White Tungsten with brushed center. Tungsten World was very easy to return and exchange the ring even with engraving on it. Great customer service and I got the ring back in under a week total turn around. Highly recommend Tungsten World
LOVE! AH! I got the the mens PRISM ring I had ordered just a few days ago for my fiance today and it is BEAUTIFUL! I love it, he loves it! Its perfect! The prisms reflect light that catches your eye from across the room. The package consisted of the ring inside a very nice ring box, a small black gift bag to put it in if you want, metallic silver tissue paper, and a coupon. I actually had to call the customer service before our order shipped because there was a problem on my end with previewing the engraving I wanted. The man who answered was helpful and polite and made sure to have the right info down for us. Shipping took about 3-4 days shipped from California and I am on the opposite side of the US in West Virginia. I am VERY happy and so is my future husband! Thank you so so much!
After an exhaustive search for a ring that would represent my commitment to my family and be a constant reminder to of their love for me and my love for them, I came across Tungsten World and the search was over. I am very fond of Celtic patterns because they represent deep meaning that has spanned ages. As I was looking through the mens rings and seeing a lot that I liked, I came to the Gaelic ring and knew that it was the one for me. I requested the free ring sizer, and once received, found that my ring size is a 10. I then went back to my bookmark for the ring and placed my order. I was fortunate enough to have a discount code which helped with the cost. Having the names of my wife and two kids engraved in the ring was very important to me, so I went through the process of getting that setup. The process was extremely simple and also allowed me to put a heart between each persons name on the ring which just made it that much more special.My 25th wedding anniversary was coming up and my wife and I were going away for a vacation in the mountains in upstate New York to celebrate and have some time alone. I requested that if at all possible, I would really like the ring before we left on our trip. Tungsten Wold made sure I received the ring before we left.This was a fantastic experience, and I did not even mentioned all of the lifetime warranties they have for sizing, damage, etc. A great company to do business with and I would not hesitate to recommend them to anyone.
I ordered a Tungsten wedding ring from Tungsten World and I have nothing but praises for them. The website was easy to use, with lots of readily available information. The ring sizer was sent to me free of charge, which guaranteed a perfect fit for my wedding ring.Delivery was quick using registered mail so there was no chance of my ring being lost in the mail.On top of all this, they offer a lifetime replacement on the ring. I would highly recommend anyone looking to buy a Tungsten ring to purchase one through Tungsten World.
We knew it would be tough to find a ring in our budget that didnt look cheap but we were determined to do so. So, it was a great surprise to stumble across Tungsten World. After reading the reviews, warranties, and information on every single ring type we decided this was the site to order from. First, we were amazed at how speedy the delivery was. Then, the joy we felt when we viewed the ring and he tried it on for size verification was quite immense. How could a ring be so affordable and so perfect at the same time!?! My fiance and I are both very pleased with the quality and professionalism of Tungsten World. Thank you.
I had an awesome experience with Tungsten World. Im currently stationed overseas, and the customer service was prompt, knowledgeable, and extremely patient with me on the design of my ring. Ive received many compliments regarding this ring, which now has a special place in my daily wear. I greatly appreciate the customer service and quick filling of my order. From initial contact to delivery was less than 3 weeks. I look forward to my next purchase from Tungsten World.
I ordered the BLADE (6mm) ring for my girlfriend. I chose not to have it engraved, so it was shipped immediately. The ring shipped from California, and was at my house on the other side of the country (North Carolina) in two days. Superb service! And at no extra cost. I would absolutely recommend Tungsten World to those interested in purchasing jewelry of all kinds. It was easy, a great deal, and outstanding service.
Tungsten World has amazing selection, prices, and best of all, hassle-free international shipping. I was so impressed that they would send me a sizing tool on the other side of the world at no charge before I was even a customer.Once I became a customer I was not disappointed. My comfort fit tungsten carbide ring looks great, fits perfectly, and was a bargain to boot. On top of it all, their perfect fit guarantee and lifetime replacement policy make it easy to buy with confidence.
My fiance and I were looking for a durable, affordable and appealing wedding ring. Tungsten World was a great online company that met our needs. The site was easy to navigate and the options seemed endless. We were also able to take advantage of a special deal that was running that made the ring even more affordable. I would highly recommend this site to anyone.
I was very impressed with the service at Tungsten World. The shipping was quick. The exchange/return policy is great. I was able to exchange an engraved ring (the size wasnt right) with no hassle.The quality of the rings and engravings are fantastic and they have a wonderful selection.I highly recommend Tungsten World.
Great service, great prices, great rings! I just received my ring and is wonderful! The shipping was free. I gave my size wrong by mistake and with no trouble got the ring replaced and even re-engraved. I recommend them for the future and most likely will not be my last ring with them.
We bought a set of wedding rings recently and are very happy with the product. The size kit Tungsten World sent us before our order worked perfectly for us - we have been practicing wearing the rings before our actual wedding and are quite satisfied with the fit. The tungsten rings seem quite durable and more solid than (less chance of bending or scratching) than gold.Overall we are very satisfied with both the rings and customer service from Tungsten World.
We were looking for a band for me seeing how her rings were already bought. I am an active duty Marine for 18+ years and knew I needed a strong durable ring. We looked into Tungsten and saw many rings we both liked. Ordered it and in no time, the ring was here! We had it engraved and it came out perfect.We were so happy about our ring and how great it has turned out. Knowing that it will last for a very long time and also that if for some freak reason it did get destroyed, it will be taken care of at that time!! Thank you Tungsten World, you have a satisfied customer here!
I had lost my wedding band during a trip to Tennessee a month or so ago. My wife was obviously upset and I was also very disappointed I had lost my ring. We found Tungsten World after shopping around for stores that offered Tungsten wedding bands and had finally located a style we really liked.When I placed my order, Melissa called me during a complimentary customer service call and verified my order, including discussing how different Tungsten bands are from other bands; which I appreciated.I told Melissa my story and why I needed a wedding band (explaining that it wasnt for a wedding) and she went out of her way for me to make sure that I could have my band on my finger before Christmas. The band came in less than 2 weeks later with (Rush Order) written on the shipping receipt, which tells me Melissa was a woman of her word.My wife and I couldnt be happier and Ill be purchasing the majority of my jewelry gifts from this company.Thanks again everyone at Tungsten World, you guys made our Christmas and beginning of 2019 so much better because of your attention to care & detail.
My fiance bought me a wedding ring from Tungsten World, what a pleasure. We ordered it early in the morning and the same day we got a notification that the parcel was shipped.I had a problem with our postal service so I contacted Tungsten World and they helped me with all the details to collect my parcel. I have recommended Tungsten World to my family and friends. Thank you for a great product and brilliant service. We will definitely order again.Kind RegardsLeon
Being the son of a former owner of a Jewelry store in Brooklyn, NY I am now a retired previously a successful businessman; Ive been around the block just a few times. Having lived here in California since 1988, I am now living the lifestyle.These guys are absolutely the easiest and most professional I have hd the pleasure dealing with, very accommodating in every manner...AND have the most beautiful and well made Tungsten bands I have ever seen.Please, do business with them when you have the need.Best,Jeff F.
I could not have imagined a better customer service experience. The website was easy to use from shopping to ordering to paying. I received the ring what seemed like the next day and it is even better than I thought. Great Service, Great Product, Easy Website. What more could you ask?
I ordered the Prism for my boyfriend of six years for an anniversary gift. He absolutely loves it. It is beautiful, and the engraving is wonderful. I ordered a half a size too large, and the replacement was extremely fast. I am very happy with my purchase and I hope to order myself a matching band soon!
At first I was hesistant buying online, but after reviewing the return/exchange policies, I felt comfortable proceeding. the ring arrived within the time frame mentioned. I went with the Aquarius model which features a single diamond on a domed style tungsten ring. I felt the variety of rings and styles was one of my main motivators. Living in a small town, vendors with a decent selection are few and far between.Upon placing order, a customer service representative contacted me to verify my order and discuss that I felt comfortable with the size I had selected.The only area I could see improvement is that there is no confirmation on engraving. My ring came with free engraving, although there is no mention of the engraving or lack thereof on the invoice or subsequent account tracking information. I would suggest that you verify this when being contacted by the rep following your order. Not a huge deal, and not enough for me to send it back, because it does fit great. Just something to keep in mind.
We are extremely satisfied with the service and product from Tungsten World.We asked to change our personalized engraved rings because they were not exactly as we ordered and the staff was very helpfull. They even send us pictures of the new rings before shipping to make sure they were exactly as we wanted.Me and my wife both love our rings and the service that was provided.Update 4 years later.The stone in wifes ring has fallen a while ago and we decided to move away from tungsten, its too hard a material (finger danger + chips on hard surface) well be moving to gold or other softer material.
Very happy with my ring from Tungsten World. Arrived within 4 days of ordering and it looks exactly like the online images. The engraving is also of excellent quality. This was a replacement wedding band and hopefully I dont lose this one but if I did, I would definitely buy from Tungsten World again.
The only word to describe Tungsten World is AWESOME. I love all of their designs and their quality is top notch. I also cant forget to mention that they have a wonderful staff to help you out with all of your questions and needs. I definitely recommend Tungsten World!
As with all my purchases online, I did my research and kept returning to Tungsten World. I could not be happier with the ring we bought or the service!! They have a huge selection and the prices are simply amazing! The ring arrived in just 2 days and looks better than perfect:)THANKS AGAIN TUNGSTEN WORLD!!
My wifes ring is gorgeous. This is the second ring that I bought for her and she loved them both. My wifes co-worker told me about Tungsten and now I recommended it to my co-workers. The quality is excellent and the customer service personnel was detail oriented.
Communication was prompt and personalized, not a stock response. Shipping was fast and the ring was exactly what I had wanted/imagined/hoped it would be. All in all, a fantastically smooth experience with absolutely no hitches! This is how business should be done!
Tungsten World had some great quality, amazing products and plenty of choices!I was searching for my wedding band and found a couple I liked.Tungsten World shipped them out amazingly fast and they were at my door!Perfect Fit!!
The Bugatti ring is more beautiful in person than the picture. We ordered it for our son who is turning 18. The service was amazing...got it next day!! My husband and I ordered the Dublin bands for each other for our upcoming 10th anniversary. I would recommend (and have) to many people this site! Thank you Tungsten World!!
This is the place to go for the best products, and customer service!My fiance bought my wedding ring from Tungsten World. After receiving the ring we noted that it was too big. We contacted Tungsten World and they were happy to rush us the correct size!We are both very pleased with the service and quality of product from Tungsten World!!
My wife and I looked at rings at various stores before visiting Tungsten World online. The quality of the ring I received was as good or better than what we viewed in the store. And of, course, the price was substantially less. In the case of the ring we ordered, less than half. Additionally we were told that Tungsten rings were too hard to engrave. We were glad that Tungsten World provided that engraving.
I bought new rings for my wife and I and when we received them there was a problem in one of the rings. I called customer service and in no time Tungsten World had my replacement rings in the mail with no hassle at all! I would recommend them to anyone considering a purchase from Tungsten World. They have fast shipping, great customer service and their customer reps are very friendly and knowledgeable.With Tungsten World the customers satisfaction truly is their main priority!
We bought 3 rings (2 x size 9 and 1 x size 7.5) and ordered no issues. When the rings arrived we only received two (a size 7.5 and one size 9), so just a packaging error. I emailed the sales team and received a reply on the same day and they arranged the missing ring to be sent that same day via Fedex.We are extremely happy with the service and quality of the rings.Def recommend Tungsten World.
My wife purchased a wedding band for me from Tungsten World and the total experience was and continues to be EXCELLENT!!!The ordering process, shipping, and quality of product are second to none. I encourage anyone I know that is in the market for a premium wedding band to purchase through Tungsten World.
This is a great website, but this location is not open to the public since March 2016. We drove an hour out to see their selection in person, but couldnt find this store. We called and were informed that there is no public store or showroom here.
I ordered the Maserati wedding ring for my husband. It was our anniversary and I wanted to get him a new wedding band. I was alittle hesitant to order strictly from a web site but I had heard very good things about this company. I took a chance and ordered it and I absolutely loved it! So does my husband. I had read some other customers having an issue with sizing but I managed to get it perfect for him. The quality is great and the ring is much better looking in person. Thank you Tungsten world we have told everyone!!
This was the third ring I bought through Tungsten World, and they have been AWESOME! Their prices and quality are unmatched. If I need to buy any more rings, I am definitely going to buy it here!
I purchased a tungsten ring with an image engraved on the front of the ring online and amazingly enough for a completely custom ring I had the ring in my hands the very next day. Sadly I had ordered the wrong size, my fault not theirs, so I had to exchange the ring for the correct size. I made an appointment at their storefront in Brea and they exchanged the ring for a very small charge and had my brand new correct size ring in my hands within 30 minutes. Their exchange policy is awesome and their customer service is even better. I will absolutely do business with them again, in fact I am already in the process of ordering another item from them. Thank you Tungsten World!
I have purchased 2 rings from Tungsten World and instantly fell in love with them. They are durable, well made, dont get scratched (my favorite quality) they always look brand new. Im about to get my husbands ring and I cant wait when it comes. The personal engraving looks so amaizing and gives it that high elegance finish. I have purchased other tungsten rings from other places and that first wanna be protection gloss layer starts peeling off. That has NEVER happen to my Tungsten World rings. Im extremly satisfied and have already recommended this company to all of my 4 brothers.
Received the ring today, after only placing the international order 3 days ago. The ring was just as described including the laser engraving. Cannot fault the service. Great value for money. Thank you.
I am completely 100% happy with my order. The ring is perfect, fits perfectly and the engraving looks great! I will recommend them to anybody!
Tungsten World provided a great selection, at discounted prices. And the best part, engraving is possible and affordable, AND it was delivered within 5 days or so...WITH engraving! I would recommend this website! Thanks Tungsten World!
My experience with Tungsten World was great. My ring arrived exactly as ordered. perfect fit.When I contacted customer service by phone regarding a question they were quick, friendly, and helpful.I will definetly order from them again in the future!
Great customer service experience. They ship out super quick. I had to return my ring as I ordered the wrong size and getting it replaced was no hassle at all.
Ordering based off their recommendation on their website. Clearly states on their website do to their comfort fit order a half size down. Once received the Ring, The Ring was too small. TW is claiming that is not their problem and will not waive processing fee. Purchade at your own risk.
The speed at which my order was processed was incredibly fast!!! Only took two days from the time I ordered it to the day I received it. Their size exchange policy was outstanding, quick easy and just as fast!!!
The website had some excellent examples to choose from. When the ring came it looked even better in person. I will definatly be using this company again for future purchases.
Excellent business ethics! I needed to return the ring that I ordered, as it did not fit. There was no hassle whatsoever, which is not always the way with buying a product online. I would not hesitate to order from Tungsten World again in the future.
Horrible experience. Apparently they are out of business and I had just sent my original wedding ring to be replaced.
Low prices and the shipping is fast! I couldnt believe how fast I was able to get a ring shipped to my husband during Christmas time. The ring is solid!
His ring got here faster than mine did! I had ordered the wrong size by mistake and the company was very helpful with letting me know how to go about getting a new ring in time in time for our wedding which was only a few weeks away. Thanks again!!
My husband lost his wedding ring within the first year after we got married because hed developed a habit of taking it off while he worked in his machine shop, so for our 5th anniversary I debated on replacing it with a another, more practical, yet comfortable ring he would neither need nor want to take off. I shopped for tungsten carbide wedding bands at both brick and mortar and online sellers, and while Tungsten World was not the least expensive, no other seller offered the lifetime sizing and replacement warranty offered by Tungsten World and none had the massive selection, so I took a chance and placed my order.The ring arrived within 2 days of placing my order, as promised, packaged well, in a velvet covered ring box, and they even included a gift bag and tissue paper. Easiest gift I ever bought. And best of all, my husband loves wearing it. Its consistently bright and shining even after all his dirty work, and the comfort-domed shape doesnt cut into his finger! Because of their lifetime sizing guarantee, I know I wont have to worry that, if he gains or loses weight, he wont be able to wear his ring as I can get it replaced.Thanks so much!
Great website! Easy to order. Fast service. Delivery was quick. Would order again. Incredible product.
My husband LOVED his camo tungsten ring. The website was very easy to use and shipping was fast.Highly recommend Tungsten World.
Extremely pleased with the ring! It is beautiful. Had it engraved and they did a wonderful job. Couldnt be happier.
Well, I had ordered the Oracle for my boyfriend. We wanted to put a ruby into it but we were told it could no be done. We settled for just the ring because it was everything we wanted in a ring. It looked amazing, it felt amazing, everything about it was amazing. He works with cars and is constantly getting dirty or hiting things and i feel this ring is perfect for him to do all of that and stll it look great,
Fantastic company. The order i was ofter was a rush one as i had lost the ring my partner had gotten for me. They were able to make and send it all in 2 weeks, luckily she didnt find out. I would recommend to anyone looking for their style of rings and jewelery
I have bought two rings from Tungsten World over the past couple of years and both times the rings were of excellent quality and the customer service was outstanding. It really is a pleasure to deal with such a professionally run company.
Great quality item. Super fast delivery. Would buy there again :)
My fiancé and I are getting married in July of 2013. I wanted to surprise him with a wedding band and have it engraved with our saying to each other and our nicknames. I am Bee and his is Roo. I know he wanted his ring to hold up against any hard work that he does, seeing that he does landscaping and log truck duties. I happened to cross by the tungsten world website. I have to say it made everything easy for me to find the perfect ring. After just 5 minutes searching I found the perfect one for him and one that fits his still seeing that he is redneck but also classy. I got the Maserati and oh how I adore it. I loved how it came with the bag, tissue paper and ring case so I can hide it from my fiancé tell me get married. I know he will cry when he sees it, its what represents him and now he will be able to show it to everyone. The engraving inside turned out amazing as well. I can actually read it compared to when I see my sisters engraved ring when she got married. The ring also has no grooves in it so he can wear it when he is out working so everyone will know he is taken. Thank you Tungsten World for making my stress to no existent for my up coming wedding day. I look forward to purchasing from you again for anniversary presents in the future. In a way you saved me. Thank you again.
The Tungsten World website was very easy to navigate and find exactly what i needed. I ordered my ring and i received it only a couple of days!
Hi we just ordered the cobalt Dublin ring! We are excited to get it! thanks!!Terra
Tungsten world is Awesome i brought my ring and it was shiped the next working day with engraving, delivery was very quick even tho i live all the way in NewZealand. The ring itself looks amazing and excellent quality, i had to swap my ring for a different size as i ordered it to small but Tungsten world had a new ring done for me with the same engraving without a hassel, and now its just right, Perfect Thank you very much Tungsten world i recommend you to everyone.
Absolutly excellent service. I ordered the HALO tungsten wedding reing, they ran out of my size (9.5) so they let me know as soon as they arrived :) they recommended this size due the the comfort ring feature and it fits perfect :) now to plan the rest of the wedding! Delivered to AUS in less than 5 days!
Good price and quick delivery of a quality product. Happy customer......
Its super annoying when you try to be a pleasant dissatisfied customer and the sales reps are the ones with the poor attitude. I placed my order on Dec. 15th, it didnt ship until Jan 21st. Not exactly the 1-2 wks processing as stated on the site. I had to call so many times for the status that I honestly believed the site was a scam! When I finally called and got a person (best time is mid morning) I was promised shipment within the week. The ring arrived 2 weeks later. I Skyped my husband (stationed overseas) to show him his new ring (which was actually a nice ring (Brutus design)). But he had a surprise for me... he had bought his own ring by then! I returned TWs ring and kindly requested that the processing fee be waived seeing as how I was returning the ring because their processing was inconsistent with their guarantee. Lisa recited the return policy and refused the $20 waiver. Her supervisor, Carlos, did the same and refused to take any responsibility for the companys horrible communication and late shipment. He actually tried to convince me that it was shipped within a week when I had the confirmation info right in front of me! But it didnt end there. Even though I was still within the 45 day time frame for returns, he made a statement about ME waiting so long to ship the ring back! To describe the customer service as poor would be a gross misrepresentation. It was deplorable! Get your ring from Tungsten Affinity for comparable prices, great quality, reliable delivery, and reps who are honest and care about customers. My husband ordered his ring weeks after I placed my order with TW and received it much faster. Not to mention, theirs is the one he chose to keep after seeing TWs in person.
I have purchased from Tungtsen World in the past.My experience with the company was second to none!.The ring is as stunning as the day it arrived.I have since purchased two more rings!.When I had a question, the call was returned promptly and with the best customer service I had received in years.I will most defintely buy from them again.
I have another 3 rings ordered from them, one of them has allow to be customize to work out the true beauty of it, THats Great!! And that I have requested for Chinese Characters to put in by Laser, they ok with that, Which is fantastic and VERY VERY AWESOME!! Anyway I couldnt wait further, I order 1 more Maserati, just to get a good feel out of it, for my brother. ITs pretty good and quality that you dont have question so much. Definately ones to keep. Keep up the Good work!! Service and Understanding, they are perfect human to understand customer need.
My ring showed up on time and exactly as ordered! Excellent work, great price and cool custom engraving!
The service was excellent, I e-mailed since it was taking forever for the ringsizer to arrive, they sent a new that arrived within days (to Finland). I was also conserned since our wedding was just 4 weeks away when I discovered their site and products, so I e-mailed about deliverytimes etc. They responded within couple of hours, I placed my order and the rings arrived in about a week!! The rings are lovely, they are so comfortable and beautiful, I get compliments and people ask about it all the time, I´m very proud to wear it! We have had them for 6 months now and they havent changed, still great finish and no scrathes
Love the ring I bought my husband. He has not taken it off since He got it for are 25th Anniversary
Top job. TungstonWorld rocks as far as service and quality.
Great prices. Great customer service.
Great Selection and prices! Recommended!
Product was as described packaging was great, on time delivery.
Suggested by the Homefront United Network, we are nearing our 20th anniversary, I am looking at new rings
Amazing product
Order from Spain, fast and the first attention