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Installation Doctor, LLC
2290 Industrial Hwy, York, PA 17402, United States
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Installation Doctor, LLC
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h
Review β„–1

Nice price πŸ‘nice showroom. Professional and courteous service. I will definitely be a repeat customer and yes I will recommend this place to my friends (kia optima 2008 remote start )πŸ‘βœŒοΈπŸ˜Š comes with 2 remotes πŸ‘

D
Review β„–2

Great work, took my truck in to have all the speakers replaced and a new dvd head unit installed, came out great and much nicer then expected, clean look and sounds amazing too.Reasonable prices and great products to choose from. Would highly recommend πŸ’―

Al
Review β„–3

My boyfriend ended up getting a subwoofer and audio system here and everything went well except they did not install a switch so the battery is constantly being drained. After realizing this we called in and explained the situation and asked if they could install a switch. We made another appointment and brought the car in and they did not install a switch or do anything to do the car. Now we have to take his car to some other place so they can fix it.Update: Since reviewing and seeing the owners reply, we scheduled an appointment and the problem is now fixed quickly and with no extra cost. I greatly appreciate the owner reaching out and it does make up for the pervious issues and have merited a better rating. With the owner replying and the issue now fixed, I would recommend this business to others. :)

Ra
Review β„–4

Great place John is very respectful honest I will be going back

Ja
Review β„–5

Went to get a remote start on my Camry also a new radio John was very helpful and informative about the products and the pricing was fair I will be a return customer

Ja
Review β„–6

He sells used products. I was told I can return it if the item wasn’t open. I never open the item and he refuses to return it and is an unprofessional man. He will walk away from you with no respect!

Ro
Review β„–7

I can say all went well @ I D and I will be back soon.

Ta
Review β„–8

I was very pleased with the service that the employees provided. John had quoted close to 2 hours for the installation of the dash cam. It only took an hour. The price was very reasonable and cheaper then Best Buy. I highly recommend this place. Very professional. Will take any future installs to them.

Mi
Review β„–9

John was great!!! He made sure my car got done that night. He stayed late to finish it. Will definitely go back

DO
Review β„–10

I had a Bluetooth radio installed in my daughters car for her birthday. The service was great. John was very helpful in the weeks leading up to my appointment and the price for the radio and the installation was great! It was a great birthday gift for my daughter at a very reasonable price. The service there provided by John was extremely helpful, polite, and very patient while helping my daughter set up her new radio. I was very happy with my experience and will definitely go back to John at the Installation Doctor if we ever have any future electronic needs for our vehicle! Thanks again John!

Ta
Review β„–11

Try being a nice guy and give him business but it’s too hard when he doesn’t take care you you.I’m a returning customer and I’ve been giving him business throughout the years but in the end he chose to treat me unfairly. I Had a SET appointment and dropped off my car in the morning picked it up at the end of the day. To find out the car has not been touched. He Reschedules me for a week later. So A week later on the way in, I call to make sure he can take in my car and not have it sit in his parking lot for the whole day. He says again he won’t have time to work my car AGAIN, when I had my appointment rescheduled and set for the second time. He offers to reschedule me again for a week later but that’s asking too much for me. You can’t expect your customers to take time out of their day to be let down time over time. There’s no care for the customers what so ever. I wouldn’t recommend waisting your time and I would NEVER recommend this place to anybody. Period

Gr
Review β„–12

Customer service was great. I had an appointment at 3pm and arrived a few minutes before 3. Even though there were other customers in the store, I was politely greeted and told Id be waited on shortly and I was. John installed my CD receiver in the time he said it would take. The showroom was spotless and I received professional and courteous service. I will definitely be a repeat customer and will ecommend The Installation Doctor to my friends and family!

Al
Review β„–13

John did a very professional job installing my wifes remote start in her 4Runner, and was very helpful explaining it all. Also took the time to answer other questions. I highly recommend and will be going back for other stuff on my truck. Great job and thank you John! I also appreciate you working on a Sunday.

Je
Review β„–14

Was really helpful with what I needed and fair prices.. will recommend to anyone πŸ‘

Pe
Review β„–15

Just had my car windows tinted and I am very happy with both what John recommended, and with the quality of his work.There was a slight mishap that caused a tiny scratch on one of the door panels, which I would likely never had noticed, but John pointed it out to me immediately, and ordered the genuine part to replace it.What a stand-up and genuinely nice guy, that I will certainly be trusting with my car in the future.

Jo
Review β„–16

I recently had some sound deadening installed into all four doors on my Toyota Camry and I can definitely notice a sound quality difference. Talk to John ever chance you get.Im posting a five star review even though I did have two hiccups with receiving my total bill until after the installation was completed after being told previously by John and an in store worker that they would email me my receipt. The other being I was told my installation would take one day. (It took two)Im giving them the benefit of the doubt after speaking with John I trust that hes true to his word about how absolutely swamped they are with COVID still being in place. Theyre short staff and doing their best. In the end, Im satisfied with the quality of the work done to my vehicle and it was worth the process of working with John. With COVID deadlines and schedules might be hard right now but Id still recommend Installation Doctor to anyone looking to have their auto needs fulfilled!Thanks for the work you guys did and Ill probably be back in some time in the future! πŸ€™πŸΌ

do
Review β„–17

Worst customer service ever. They said it would take 1 day and it took 3! No apology. Nothing. John saw me in the store when I was picking up my car and just ignored me.Very unprofessional. If you are smart enough to be reading this before you use this place, GO SOMEWHERE ELSE!!!!

Co
Review β„–18

As a gift my son had a remote car starter installed for me several years ago. John was very patient explaining how it operates and it still works great. When there is an operator error I go to John and he fixes my goof and again patiently explains the procedure. Friendly and professional, John knows the meaning of customer service.

eu
Review β„–19

I’ve been doing business with John @ The Installation Doctor for many years at each location . He has installed accessories on several vehicles of mine . He sometimes can get behind working on your vehicle because he has a lot of retail business daily as well, but I can assure you he is so professional and the quality is worth the wait . He does every vehicle as if it was his own . I will always be loyal to him and now live 5 hours away but I came in last week so he could install many accessories on my 2019 Ford F-250 Truck . He installs top quality bed covers & seat covers as well as window visors & big deflectors & floor mats . His window tinting lasts a lifetime and is top quality like everything . Thanks To All The Guys At The Installation Doctor . Eugene ( Rick ) Cross .

Ma
Review β„–20

Great Experience!

g
Review β„–21

Horrible service! When I went to return Ventshades that I didnt fit, all he keep saying is that I dont know what Im doing. I tried to show him what was wrong and he wouldnt listen and says that I have to pay him to install them. Ill Never go back there again!

Ji
Review β„–22

Very caring and honest people working at this company. John went out of his way to find a solution for a special need in my car. John is respectful, polite and pleasant. Great company to work with.

Da
Review β„–23

Awesome place!Owner was very nice with big smile.I felt like they were there to help me with my cars problem and they did.The owner made me feel very comfortable.The work they did was very professional and the price the best!I will always go to John. Hes the best.They really took time and care with my car. Thanks so much!

Ke
Review β„–24

The service was great. I am legally blind and he took my golf cart to a new level. Will go back in a second πŸ˜ƒ

Th
Review β„–25

These guys do excellent work. John went out of his way to help me with a problem that started with Best Buy, but they took care of it. Even went over and above the scheduled radio install, and fixed a headlight wiring issue they noticed.Will bring all my install work to them

Jo
Review β„–26

John greets you with a big smile and is very knowledgeable. He takes the time to listen to your issue and will give you a couple suggestions or will recommend a product that will fix your problem.I have been to some other shops where I feel like they just want you to spend money on what they like not what you want.I highly recommend this shop and will continue to do business here.

Me
Review β„–27

This place is fast and friendly! Definitely recommend!

Pa
Review β„–28

I had an appointment on Monday and it is now Wednesday and I still dont have my vechile back now i am told it will be tomorrow worse place ever to go to.

An
Review β„–29

They took over 3.5 hours to install tint on the drivers and passenger side windows and windshield strip. Two windows and a strip. I was told it was almost done at least 3 times.When they finally finished my tint the only thing offered to me was sorry for the wait.I feel that the installation time and their lack of honest communication was completely unacceptable.I would not reccomend this business for window tinting.

Ry
Review β„–30

Had a great experience. They did an excellent job installing my radio in my antique car. Highly recommend! Only issue would be they need to better job timing a project. I understand sometimes you run into issues which is fine but not a deal breaker at all. Guy was extremely nice and told me what was going on and why. I would rather have things done right then fast. Enjoyed my experience and installation was top notch!Suggestion: I would recommend that they put in a waiting area. I wouldnt have minded the extra wait if there was an area to sit and wait on it like an auto repair shop, with a TV and WiFi. If I were them, i would seriously think about it. They have the room for sure to accomplish that task.

Cu
Review β„–31

Ive taken both of my vehicles to John and have nothing but the highest regard for the quality of his work and his attention to detail. One vehicle had tinting added and the job was done so well that the dealership where I brought the vehicle asked where I had the work done.The other vehicle, a 2013 Nissan Armada Platinum Reserve had both window tinting and interior accent lighting added. As usual, John applied his expertise and the job, needless to say, was flawless.I would recommend the Installation Doctor to anyone in this area looking for quality work in a timely and cost efficient manner. I cannot speak for others that may not have had as positive an experience but I can say that no way would I have trusted John with almost $100k worth of vehicles if he didnt have the expertise to do the job right.

RZ
Review β„–32

Great clean service, new radio installed, it looks and sounds awesome

Ji
Review β„–33

Go to 717 Car Audio for quality work! You wont get jerked around and be told they are working on it, only to find out they never even started after several phone calls.

Bu
Review β„–34

Had tint done on one window. Waited the full time before putting the window down. Well after putting the window down the tint was falling off on a corner and there was bubbles. Call and he told us to bring it back on Tuesday. We went in and he was like we need to reschedule. We said no because you schedule it. So we left it and he said he would look at it. Went back and he never did anything too it. So now we have a window that is still messed up. Would never tell anyone to go there.

JD
Review β„–35

I emailed John with a question re: custom lighting for my Jeep Wrangler and within minutes had a response to my email. Now that is customer service .

Th
Review β„–36

John is great. Ive done business with him before and will never go anywhere else!

Br
Review β„–37

Nice shop that can help with all auto electronics. The owner is helpful and patient.They also do Jeep upgrades!!

Ri
Review β„–38

This guy is the real deal. His work is just awsome and prices are great. I would highly recommend this place to anybody

Ed
Review β„–39

Ive used the Installation Doctor for years mostly for window tinting. This past week I bought a Camry to drive around town, however the radio/NAV was not function. The Installation Doctor gave me a decent price on a nice looking radio/NAV system. They installed it the next business day and it looks really good. I need time to learn the radio so Ill give a update in a few days.

Da
Review β„–40

He is a very good guy to deal with an knows a lot of stuff he is doing

Sh
Review β„–41

Was in a hurry to get a stereo installed before a long trip. Called a bunch of places within 30 miles and this place was the only one who could help! Got there and staff was very friendly and professional. Got the install at a fair price and will definitely use them again for all my after market car needs!

Wa
Review β„–42

Great place. Very clean show room. Professional staff and friendly. I would recommend this place to all of my family and friends.

Na
Review β„–43

Just was in this morning to get our second vehicle tinted. Great job again guys. Will always return for future work.

Wi
Review β„–44

They replaced the head unit on my bus stereo and fixed a speaker wiring problem all for under $200, and did a great job.

El
Review β„–45

I should have looked at the reviews before buying a remote car starter from them. This company is awful. They dont know what they are doing. They are rude on the phone. They told me the wrong information about the type of started I asked about. They had my car for twelve hours and they never even looked at it. While I waited an additional two hours PAST the time he told me, he started doing personal business and ignored me. My remote starter worked, but the factory FOB did not. After filing a complaint with the BBB, he called to fix it. He promised me an hour. Two and half hours later, I had my remote car starter upgrade, but it wasnt until I tried to drive the car at night that I realized that my interior lights dont work.Stay far far away!

J
Review β„–46

When I got the estimate, I asked if I needed key-in-a-box for remote start. He said no. Day of install, he did not have my appt in system, I dropped car at 930am. At 230pm not ready, said he needed key-in-a-box (which is what I told him when I came in for estimate). He said he needed 15 more minutes. 15 minutes later he said, 15 minutes. 15 minutes later he said 15 minutes. Was supposed to be a surprise for my wife for xmas. Since I got the car home late, now she knows, surprise ruined. Then when picked car up with item not yet working. I had to take car after five hours without being finished because I had to go pick up my wife, steering wheel was getting caught on plastic trim from reassembly. I turned around in parking lot to get steering fixed. The guy have me a hard time when I asked him to adjust the trim so the steering wheel did not get caught. That is a safety issue. He said he didnt want to rush, but he had the car there for 5 hours, which is an hour longer than he asked me for. I believe he was working on other cars and letting mine sit frequently. I actually saw this happening. I would recommend everyone take their car somewhere else. Im not sure how the good reviews got here, but either he was having a bad day when I was there, or the good reviews are staged. There was another customer standing right beside me with a similar issue and equally as concerned.Update:John seemed a lot more at peace today when I came in to get the job finished. He had me in and out in one hour (total of 6 hours including the first 5 hour day). The remote start works great, the steering wheel does not make noise anymore when turning it, and he took $50 of the original amount for my trouble. That meant a lot to me as a customer. It says, Hey I admit we messed up and this is our way of saying Im sorry. Over all, I am content with the outcomeof the situation. I guess he was having a bad day the first time... I hope my wife likes her Xmas present.

Ke
Review β„–47

Called to get a price on just the removal of a factory radio. No repairs or reinstalls, just take it out of the vehicle. Price quoted was $75. Went to D&W +2 in West York and he had it out in about 5 minutes and charged me $10. I cant say anything bad about ID but he certainly isnt afraid to charge a lot.Always shop around.

Pe
Review β„–48

Not very impressive.. owner thinks hes hot shot...a bit over priced for some simple tasks.. install tech was helpful and professional.. should go into business himself..

ea
Review β„–49

This place is awesome!..very professional and great prices!

Ja
Review β„–50

Got a groupon for window tinting from these guys. They were very professional and did a great job on the tinting. Car looks fantastic.

Lj
Review β„–51

It started off o.k. when I made the appointment. I was told it would take a few hours. I dropped it off at 11:00am on Sunday was told a price and the latest he would be working. It is now 24hrs later and they just now finished. when came to the price he now tells me an amount that $100.00 more than I was quoted. The he in all of this is the manager. GO SOMEWHERE ELSE. Someplace honest.

Be
Review β„–52

Just call the store for price to install autopage alarm i already OWN & have the alarm.they shack me with $220.00 dollars just for installation. The same alarm on my other truck i pay on Dallas 125.00 total.they very hy on prices.

Ph
Review β„–53

Owner was knowledgeable and straightforward. Nice store, very happy with the work.

Ro
Review β„–54

They are the go to people when you need electronics installed in your vehicle. We have had them install remote starters in five vehicles so far, and any other vehicles we get will be brought to them for the install as well. Also, I had them install an aftermarket stereo in an older vehicle with Bluetooth, GPS and back up camera (with a Sirius XM add on). They all work flawlessly!

fr
Review β„–55

I called to ask how much to install a double din radio on my jeep, he said $175 labor and not including parts thats a robbery right there. Never going to that place.

Al
Review β„–56

The service was kind, professional, and fast! I would recommend going here for any of your installation needs!

Lo
Review β„–57

Had remote start installed by owner, John. Fantastic service and very friendly.

ve
Review β„–58

Great big John is a very wonderful and helpful man

Br
Review β„–59

I took my 2011 Hyundai Sonata here in late December/early January to have tints, amp and subs installed. Even during his move from his old location he was the only place around that would pencil me in. About average pricing as well. Im very happy with the product. The only problem I have with the tint is that my passenger side door has the logo of the tint on it?? Not noticeable at all. The only reason I seen it was because I am a thorough inspector. Im writing this review because it is now April and my stock radio has decided to crash. I took my Sonata back to Jack Giambolvo for a hard reset (not paying with a warranty, it would have been $$ out of my pocket) and after waiting 45 minutes they decide to tell me they refuse to do anything for my car bc its aftermarket. Furious; the Installation Dr. Is right down the street so I stopped in. Without a receipt, this gentleman had to take my word that I did get my car serviced here. I now have an appointment this Friday for him to check back over the work for FREE. Hopefully my stereo gets fixed or Ill have to go aftermarket on that as well. If all else fails, I will be using his services to put in my after market monitor. Very reasonable and respectful!For those complaining about a remote starter... please do research about remote starters. If theyre not factory installed then there is a good chance theyll go faulty. The car will be rigged in order for a remote starter to work. It is not the installers fault. So those reviews should be disregarded.

Fr
Review β„–60

Great place and they do great work! They can install just about everything!

ky
Review β„–61

Arrived at appointment for tint and was told they were out of stock for the tint percentage I selected. The only response from the shop was sorry we might have some tomorrow.

Ca
Review β„–62

My husband called on Thursday and asked for prices on a stereo system and remote start then preceded to say we will be in on Sunday, they said we open at 11am we should be able to get that taken care of for you.Well we showed up and picked out the items and the guy said we will call when done....hours went by so my husband just thought he would check in to see how much longer.The guy said he didn’t know we’re working on two at the same time.So we let it go another couple hours and just ended up driving in hoping maybe it was done.....Nope the guy was just pulling it in then ....We were told an hour well that ended up two and a half hours.....My husband kept getting lied to each time....How hard is it to tell the truth....This is how you looses business!!!!!!!!He did cut about 60 dollars off but could have been honest up front instead!!!!!!!!!

Fa
Review β„–63

Came in after work one morning and he did a phenomenal job on my radio.

sa
Review β„–64

Good place for your electronics and electrical needs for your car

Ye
Review β„–65

The best truck accessory place

dy
Review β„–66

Well trained staff and well versed in there field they had everything i wanted for my car and much more. After going the doctor im positive theres no where else Ill ever go for my car.

Pa
Review β„–67

Just got my Windows tinted very happy with the job and price. Thanks mang

Ka
Review β„–68

Went to get an interlock installed they told us it would take about an hour an a half,, been waiting for over 3hrs!

GO
Review β„–69

Right to business no games I love coming to installation dr great place to have work done

He
Review β„–70

Love these guys!

Br
Review β„–71

Jon and his crew are the best

Ma
Review β„–72

Only place I will trust with my vehicle modifications

Ca
Review β„–73

Wont be back. 2 remote starts, a stereo and back up camera. Had to have camera redone else where as it rarely worked. Stereo??

Ba
Review β„–74

If ya need anything for your vehicle, lighting, sound system, window tinting, accessories etc.... Contact him..

Ro
Review β„–75

Very efficient

Ji
Review β„–76

Recently ran a Groupon add for remote car starter. When i called to make the appointment, they more than doubled the asking price for the service. This was for a Honda Fit so not some exotic car installation. Watch out!!

Ch
Review β„–77

πŸ€™πŸ‘Œ

Am
Review β„–78

Very professional.

He
Review β„–79

Awesome prices, great service and good people.

Information
61 Photos
79 Comments
3.8 Rating
  • Address:2290 Industrial Hwy, York, PA 17402, United States
  • Site:http://theinstallationdoctor.com/
  • Phone:+1 717-718-9808
Categories
  • Car stereo store
  • Truck accessories store
  • Window tinting service
Working hours
  • Monday:12–4PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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