I have to say that the repair has exceeded our expectations. The team even brushed up an old scuff that wasnt in the original claim. The customer service was excellent, updates on status via text message, plus calls to confirm pick up time. Finally, the team went above and beyond by detailing the interior of our car prior to pick up. It looks brand new inside and out. Thank you.

They are great! They communicated with me throughout the entire process. I was hit by another driver and their insurance took care of everything. Gerber was recommended to me, and they did not disappoint. The work done was meticulously done right.

Joke.com. Says it all. They do not communicate with the car owner. My car was totalled by insurance and Gerber authorized my car to be towed away without my authority before I removed my belongings. This was within a 1-2 day period. No communication to me whatsoever. Do NOT RECOMMEND.

This company is a joke. My car was towed there after an accident and the insurance company totaled it out after receiving the estimate from Gerber. Within a day Gerber allowed the car to be towed to salvage before I even had a chance to clean my belongings from the car. My plates and all of my belongings were still on/in the car.RIDICULAS!!!! They didnt see the plates still on the car???? Let alone all the contents still inside? Total bulletin noone got my permission to take the car that I still owned before they decided to allow it to leave their lot of which I gave 0 authority to do so to a salvage yard 3 hours away. Thanks Gerber!!!!! You are a JOKE

I had an accident in 2019 and my insurance covered it. The bill was high but I only had to pay deductible. The work done was good and my car runs fine still in 2021. I would recommend them if your insurance or someone elses insurance is paying. They have deals with major insurance providers to help with repairs. Im not entirely sure what that means but you could probably ask about it.Call ahead of time because they are on an appointment only schedule I think because of the Covid virus. The place is clean and offers coffee while you wait. Covid safety measures are in place at this location.Thanks again Gerber for the work in 2019.

Great work on my A7 hood.

We were so satisfied with your service! You kept us updated on progress and did a great job. Would definitely recommend you.

We took our vehicle to Gerber after it had moderate front-end damage from a crash. Our insurance company guarantees their work so the insurance company got us all set up with Gerber. They quickly gave an estimate and got started on the work. The customer service was outstanding because they called multiple times to give me updates. I didnt ever have to sit around wondering what was happening with the vehicle and when I would hear from them. They made sure to complete the repair as quickly as possible. When we picked the vehicle up you couldnt even tell it was in an accident. It looked absolutely perfect!!! They also cleaned the inside of the vehicle and made it look very nice. We were very happy with our experience and would definitely recommend Gerber to anyone. Thank you for the great customer service!

I recently had my truck fixed here after I was backed into in a parking lot. I was recommended by State Farm, as they are an official shop for them. The lady at the desk was nice every time I was in there, and so were the guys that went over everything with me. The truck was done on time, and I was updated several times along the way. The work was amazing, and it looks just like new. An added benefit is how close to Hertz and Enterprise the shop is. Hertz came and picked me up within minutes of dropping off the truck, and I was even able to leave the rental at Gerber to be picked up later by Hertz. The whole experience was great and I would heavily recommend them to anyone.

I came to the shop 1 hour prior to closing and the first thing they wanted to know if I was using insurance or self pay; then there was no one available for a quote.I Was then told they probably would not be able to Help me as they are scheduling into July. I understand schedule concerns however the conversation was as if I was bothering them.I drove 3 minutes away to King Collision and had a quote in 5 minutes and they were closing as I was walking in.

I have had my car in this shop twice with in a month of each other from being in two non fault accidents. they have done an amazing job both times friendly staff i even got my car back earlier than projected they are very hard working! thank you guys for the great work. Also they keep u informed on the progress of your car

Recently had insurance claim and repairs done. Outstanding service and communication. Highly recommended!

First time using Gerber to repair body damage to my vehicle. Their communication was excellent along the repair process, as well as sending me text updates. Sean was very professional and helpful, and my vehicle was done a day earlier than originally quoted. I would recommend them.

Great staff. They could not help right the type of glass I needed. She even have me some possibilities.

Called in for a quote, was told theyre not accepting work and was told to go to another auto body shop. I have used this location in the past for auto body work and this was not the same experience. Came in an hour to closing for a quote, the lady I talked to (dont know her name since she cant even execute an introduction properly), told me that I could have an appointment made for a quotation. I have done several walk-ins for a quote at this location for auto body work. This is a quote, nothing more than a price - not an appointment. The lady did not proceed to ask me what work was needed to even understand a time frame for the work. I was instructed by her to instead upload a picture online to request a quote. I asked how long that would take, and she didnt have an answer and admitted she has never used the process - so why is she suggesting it? I just do not understand why it is impossible to receive a quotation for work when the vehicle is at your shop. She is too concerned with meeting deadlines with insurance claims - you wont be generating new business if you cant even get quotes to customers.

Just love them they time to explain stuff for you to understand

I had a fantastic experience with Casey (I hope I spelled it correctly). He was very friendly, professional, and knowledgeable. I had my car repaired here nearly a year ago and I began having issues with a sensor that may have been impacted then but didn’t show issues until now, as well as my windshield wiper fluid reservoir holding fluid. He initially was only assessing whether the issues were from the original accident and taking pictures to check if it would be covered under their guarantee. I waited about 30-40 minutes and he came out to inform me that he replaced the sensor and fixed the wiper fluid issue (not from the accident). No charge. It was such a relief! A lot of places tend to take advantage it seems but on both occasions that I used this repair shop everything was smooth, easy, and upfront. Thank you, Casey!

Took my car in on a Thursday for an estimate and by the following monday I was scheduled in for repairs. I was told it would be done by Friday and it was actually done by the next day! TUESDAY! And it looked absolutely beautiful! Even my husband was happy and he is hard to please! I will always recommend Gerber Collision! They are so friendly and so helpful! Debi & Jen were a joy to talk with and Casey was great at keeping me up to date on repairs. And whoever does the clean up afterwards is AMAZING!! My car has never been cleaner!

They did body work on our CRV when a guy plowed into my husband and everything looked perfect, new headlight and they also vacummed, washed and detailed the car

Worst experience with an auto body shop I have ever had. Showing up, the process was strange and put us off, but our insurance company made us drive 45 minutes to use them. We never got updated pictures like we were told and it was magically done 3 days early. 3 weeks later, we have large hard bubble. We go back and the General Manager stated how she will get Kevin to look at it but it isnt covered. We have a certificate stating it will be cover and either way, 3 weeks after body work, it should not have problems. That just proves to me they do subpar work and rely on blaming prior damage. She continued to push and continued to show us, explain how they wont cover their work if you had any work or rust near where they did any paint. Instead of letting us talk to the person that must make the call, she kept at us. Most managers know to not keep pushing issues until all the information is in, as it upsets people. But she continued. Well until the kids showed up that were the the whole time we were last time. Then she disappeared to be with them. Kevin explains that they wont warranty any of their work. How once they took the paint off there was this hole, we were never told or showed pictures of and how they dont fix anything. Just slap on paint and go. The whole process was a scam. Now they are pushing it off on our insurance company. I have dealt with body shops before and never had this horrible of treatment, this bad of work or this blatant disguard for customer.

Very excellent service and employees ...were above and beyond on help and employees

Always professional and i really appreciate their help with everything

They were exceptional!

They do great work and are very courteous employees

Great staff. Amazing work.

They went above and beyond.

Picked up my friends car it was horrible what you would expect out of a back of a garage at somebodys house

Brought the vehicle for free estimate . and now they dont want to release the vehicle . They want to charge outrageous price for storage and labor that wasnt even done for the estimate

Good quality work

This place isnt a body shop. They just bolt on new panels and paid t over rust and dirt. Do not ever go here for anything!