When I entered the store I could hear singing. As I moved through the store I noticed it was coming from one of the staff members. He was very friendly and treated me like an old friend. Very helpful staff and a nice clean store.
Best DG experience Ive had in over a year. The store was CLEAN, ORGANIZED, and stocked. The manager was patient, clear, helpful and friendly. The associate was patient, helpful and totally willing to help all. Those two ladys should be training DG executives and personnel on true customer service. 11am
1 cashier working and 6 people in line. Another worker came to the register and just said next. The lady in front of me walked up, the cashier never said a word except how much the purchase was. Gave her the bags & that lady left. I went to her and same thing. Not even a hello. It was like the customers were a bother to her. She was stocking shelves before, but isnt waiting on customers part of her job? I usually dont shop at this one & Ill guarantee Ill NEVER go back. I always shop at Dollar General and spend quite a bit of money there shopping for family members who are unable to go out because of whats going on, but this one needs to hire better people. Ive sent out a mass text message to all my contacts telling them about this store and their employee. If you cant even say hello and thank you, then this store doesnt deserve any business.
Great food but sometime the service not so good.
Great location seems like can find something different at most loctions
I was new to this city and store and the associates were awesome and helpful!
Great sale today! 70%off clothes with a blue dot! Love their new app!
This dg is fine, but not quite like Mahoning plazq
Always good Raccoon Rd. Austintown. Manager takes her job Seriously. Love shopping there.
Our favorite place to go. Convenient, clean, fast, affordable & a great staff !!!
Great store has everything..lil mini walmart without the hassle..manager is awesome!
Dollar General almost always have everything i look for and the workers there are very very helpful,kind and very helpful
Its awesome prices and friendly people
Ok a lil messy compared to others but usually has everything I need.
On 01/04/20 my fiancé stopped at 9:52 pm to get trash bags for me because I had forgot them earlier when I went to the store, he had my car, and the dollar general by our house was already closed. Well as soon as he got to the doors the manager shut off the automatic doors and locked them right in front of his face. It was going to be a quick in and out transaction and I don’t know why they would act like that towards a paying customer, especially when the store closes at 10:00pm and they should acknowledge that closing time like any other business. If you close at 10 you serve customers until 10.
Has mostly everything, but service could be better.
Friendly and knowledgeable workers, clean and organized store, comparable prices
Very friendly helpful staff, great prices, store nice and clean
Very friendly staff easily to find the products
Friendly and welcoming workers, clean and organized store, comparable prices
A really convenient spot for those in the immediate area who dont feel like driving all the way down to Mahoning Avenue for a two liter of soda, chips, cookies or personal hygiene essentials. I like that I can find unique snacks here that arent sold elsewhere. Every so often, there isnt enough help at the cash registers and they get overwhelmed.
My favorite store to shop at. Download the app. And if you have troubles and it doesnt allow your discount the employees are always store nice and will give you your discount.
Always friendly workers!
Its the dollar storeWhat else can I say
Cheap and friendly workers hardly any people and easy to find items organized
Im always here love it I love the idea of the scan and go they have but it could also be bad for business but good place to go
Great store, well organized, very clean, lighted well for a positive upbeat shopping experience. The store crew, are a group of hard workers. They are very helpful and always willing to accommodate the customer. Thanks also for putting a good product on the shelf and considering the budget of the consumer. God Bless
Was just in this location, fully staffed, very helpful, lines are moving fast they were stocking shelves as well
DO NOT BUY OUTFITS HERE FOR GIFTS! For my sons birthday he received an outfit that was 12 months. He is 24 months. I went to store next day to exchange. tags were on outfit never left the hanger. I was told no because I don’t have a receipt. I just want to exchange for right size and again told no. Such a shame he can’t use this gift. Policy needs to change for these situations.
Great place! Friendly staff!
Dimly lit and the cement floor was covered in old packing stickers and blackened chewing gum. Also one if the cooler doors was shattered and broken. They did however have a self checkout...something Ive never seen at a Dollar General. Id stop if it was on my way, but wouldnt make a special trip out here. There are other, nicer Dollar General stores in the area.
Great prices on cleaning supplies, domestic items, and kitty food.
Very,low prices....merchandise not top,line but very nice and unique. Lots of holiday things always in stock. Enjoyable shopping!
The visit was nice and everyone thats works there is wonderful, caring people, store is very clean too.
They dont sell anything that you cant go somewhere else and buy, what they do have is a friendly and helpful staff.
I love the staff at our Dollar General! They are always so welcoming. They are very friendly and funny too.
The girls that work there are super friendly!
Love it! People are super friend ly and helpful thanks!!👍💥♥️
U make it easy to know where everything is.. I did not have a receipt wen I brought back the box of Swiffer Wet Floor scrubs, I pur- chased wrong item,..the girls were very kind, no questions asked, & they took the credit off of other items I purchased 2day..did I say that I didnt have my receipt! Àmazing!! ThankU so much!!
Inpeciable service friendly employees shop there 4 times a week
I know the manager, dawn, and she runs a tight ship but that store is always clean! And the cashiers are always very nice!
Usually pretty clean, staff is nice! i use the digital coupons, and sometimes get great deals at 90% off!
Love it because prices are good. I am a constant shopper of DG on Mahoning Ave
Close by. They have all the things you forgot from the last store!
Its big, clean, and organized. Most of the staff is nice
It was clean and organized
Love them On Racoon Rd
Clean store and fast service. Has a decent selection.
None of the store employees wore masks and the who had one, wore it below her chin. Very disconcerting.
I normally have a good experience there. I shop at this location at least once a week. The store is very clean and have a huge variety of needs. The Cashiers are normally polite and helpful but today, one of the cashiers might been having a bad dayShe was very rude. I had purchased items for my business and items for my household, I separated them as I put them on the counter and asked her can she put my business items in a separate bag from my personal items, it wasnt much, but she bagged them all together . I asked her for a separate big bag so I could separate the items myself, she told me no, so I asked to speak to a manager, she then threw a bag at me like asking for a extra bag was a huge problem.. she did this in front of the assistant manager.. I feel if a worker is having a bad day, they shouldnt be allowed to work with customers if they cant control their anger.. I did nothing to her for her to treat me that way .. For now on, Ill spend my money elsewhere, Ive been shopping at this location for a few years now. Today was my last day..
Some of the ppl who wrk there are not the friendlyest.
Great quality n food since they put a small little grocery section in there
Nice people good price
A lil hidden when looking for entranceNice store
I dont really shop here but I do like to get cards from here. I dont want to spend a ton of money on birthday and other special occasion cards so I stop by at the local Dollar general and pick some up for fifty cents to a dollar. Cant beat it.
Good store to get any general items you need for your house.
I didnt not like the store its just dollar general nothing more nothing less.they all get a two rating from me.
Easy to find stuff friendly service and had what I was looking for.
Have a good variety of items.
Wish it was more handicapped accessible, but was clean and workers were nice to me. They have decent prices and the store is a nice size.
Alot of things i like and need for cheap made good quality clean friendly and quick!
Though this store was right in my neighborhood though this store was not in my neighborhood I enjoyed shopping there because somehow it has more to offer and I like the design and layout of this particular store had a very good shopping experience
I want to like this dollar General but it keeps getting robbed and that is scary. Also, they stopped carrying the exclusive pineapple mountain dew and that makes me sad. Sad and scared. Not good for business, guys.
Love the store
Usually only one cashier. Wait time is long at register. I gave 3 stars JUST because the employees are hard working and always nice.
Clean and nice people
Love this store great employees Great deals
Quick convient reasonable
Using digital cupons is NOT convenient. It would be the MOST convenient to just simply give the entire full sale price automatically at the register without even having to use ANY kinda cupons whatsoever. I tried using the app to access digital cupons, but I was told my email address that Ive had for years was invalid over and over again. I shouldnt have to go create yet another email address, then register on an app to get the full sale price of items. Another thing....why is the main register thats used in it seems like all dollar generals the one smack dab right in front of the door where everyone is coming into the store? Theres a line of people there checking out and the automatic doors continue to open and shut even when nobodies walking in or out cause of all the people proximity. Thats not fun for employees or customers in winter. Whoever designed the register setup in ALL dollar generals as far as Ive seen needs to use a bit more common sense in their design. This comment is not directed at this specific dollar generals staff performance at all. They do a great job! It is towards the dollar general company in regards to things that are out of any staff employees hands.
Friendly people store is always clean.
Fair prices
Large store, cleanly, things are easy to find. A bit more selection than some other DG chain stores.
So close to me I love it
Melissa, a night worker in the evening, yelled across the whole store about an Arabic customer buying all the milk. Kept specifying his ethnicity. Me and a few other customers ended up walking out without making our purchases. Literally could have just said, some guy. Or could have just kept her mouth shut. Never shopping here again if this is the type of ppl they hire.
Simple shopping. Not enough options.
Nice store great customer service
I always find something awesome!
Good placement of merchandise let you move smoothly through the store.
I have always had a very good shopping trip at Dollar Genetral on Raccoon Rd very good service
Dollar General is close to where I live. They always have what I am looking for.
Best prices and more choices.
Very nice,very nice but itwas a bit hot for my liking but thats no biggie for a girl in the big city of Austintown friends
One of the neatest and cleanest dollar stores Ive visited.
Good place, its one of the newer DGS.Its nice..
Great prices, good quality and plenty of stock!
Life changing. My new go to spot!
Always find what I want at a great price!
For a quick stop Dollar General is a great place to go but their prices can be very good or very crazy but when they have a good deal it is usually a good thing to take advantage of
Great PPL Great Prices
Dnt go often but its good for certain things
Always a nice clean store to shop in, and the employees from the manager to the employees really, great, helpful and friendly
Actually I gave this at 3 but thats because I think theres just too many dollar stores anymore but usually its a quick in and out and they usually have things that you need so I really shouldnt complain but Im just tired of the three major dollar stores dollar Family Dollar Dollar general Im tired of the imported goods
Great for last minute and crowd avoiding shopping
Staff is always friendly !
Dont like the employee there. Not enough room TO move around.
Nice clean store employees are always helpful and nice.
The employees are very kind and helpful
Nice and clean store
Good clean store and friendly workers.