user
Cerni Motors
5751 Cerni Pl, Youngstown, OH 44515, United States
Appearance
Cerni Motors
Comments
Ro
Review №1

They have a Mechanic on the afternoon shift. His name is Rich,he is awesome Technician and knows everything you may want to know about your truck. He is extremely friendly towards the customers. And always tries to get them back up and running in a timely manner. So again Thank you Rich.

Mi
Review №2

Just recently purchased a truck from this location and yes they sold me a lemon and definitely knew about it… Run For The Hills don’t waste your money

Wi
Review №3

Great place quick to unload I would go back places for ovnp here

Th
Review №4

Service department friendly and professional got be back on the road ty to all the staff everyone seemed to be happy I always think that a positive sign

Br
Review №5

Very Nice Staff. Returned rented equipment, process was Fast and Easy. Would go there again.

Te
Review №6

Very friendly service. Gave me a ride to my cat up the street a bit. Driver who gave me a ride very friendly and funny.

Ro
Review №7

Great Show, Thanks to Ray Cerni and all his crew. Also thanks toPete & Kathy for all they did. WasGlad to see my old friends and meet other old school drivers

Ma
Review №8

Everyone was really polite and helpful!

Je
Review №9

Great service. Clean store in and out

Da
Review №10

Great service very helpful

Ju
Review №11

Fantastic place to work with!

Kr
Review №12

Replaced ac condenser and damaged core, refused replacement and except responsibility then sold me the same truck with a federal inspection and upon bringing it home found 2 transmission bolts missing from the bell housing . Save your time and money and go to Hill international, they have a more professional service department!

Ni
Review №13

Dont fix trucks here!!! Turbo cartridge dead after 20000 miles. They told me you dont have warranty because I installed used DPF and DOC from same truck. I Dont wanna Buy their dpf for 6000$. Dont fix trucks here! Go around!!

Mi
Review №14

Awesome service . Get you fixed and on the road in no time.

Ol
Review №15

It was just ok. As usual not much experience on the parts counter and they cant give much information even with the serial number international made it so the parts man cant see or read the parts diagram if you have international you have no choice

Be
Review №16

Staff was friendly easy place to get in and out

Mi
Review №17

I own a truck service repair shop and we order parts on a from Cerni’s and I’m YET to have a good experience. We do fleet maintenance and try to run a pretty tight schedule ordering parts for the next day and multiple times the parts just don’t show up. The rule is to call Cerni’s in the morning to double check to make sure it’s on the truck even though they say it will be. Final straw was I had a drag link not show up and they said it was en route conveniently the time it takes to my shop from theirs at 3pm. Tabby was respectful and said if it happens just to get a hold of her on a separate line. I said ok well I ordered a special no2 sensor from “Ed” in parts and that it’s supposed to be here tomorrow and she said she’ll check on it in the morning. Needless to say, the part didn’t show up and tabby said parts knew nothing about it and there’s no open orders. I have a unhappy customer because I can’t force regen their truck when I was supposed to.

Pi
Review №18

Excellent service, problem solving timely

Al
Review №19

Very clean and very professionals

je
Review №20

Fixed my wiring issue,broke my satellite radio power adapter doing it

Ga
Review №21

Twice in the last week I needed keys made. 2 different ways with 2 different people. Perfect both times. Keys had no hesitations and no scraping in the locks when using.

St
Review №22

Nice.

Jo
Review №23

Stopped into the Youngstown store for a wiper repair while on a trip during a rainstorm. Super nice and helpful service advisors that were very accommodating. Price was very reasonable and I was back on my way with only a short delay. Ill be back for either maintenance or repairs that I am unable to perform. Thank you again!!

Ma
Review №24

I had a problem with Enterprise Rental truck, and they send some mechanic to check on it and he say it’s the intercooler on a brand new 2021 truck, after I stop in Cerni Motors and this people are awesome they found right away what’s wrong, they took the truck and fixed . 5 stars keep up the good work and Thank You very much for the help .

ru
Review №25

Im happy they find the air leak n fix it. Service dept are great people all around to work with. Yes anymore issue with my truck I will be coming back.

Ke
Review №26

Too many things overlooked coming out of the service department that should be fixed. When things are fixed, it is just enough to get down the road.Too many things that are obviously going to be an issue not addressed at all

Da
Review №27

Farmall freaks

Te
Review №28

Great People!

As
Review №29

Professional & accommodating from start to finish! I had a coolant leak & was in a pinch to get it fixed. To make things worse it was a Saturday & the shop I was going to use wouldnt be open long enough to complete the repair. I called Cerni Motor Sales & to my surprise they said bring it in! Not only were they quick with the repair they fed me. I was going to walk to a nearby restaurant to get some lunch. They had food brought in for the employees & insisted that I help myself. From the service-writer to the cashier, everyone was excellent & professional. This is a facility you can trust to take care of you with the highest professionalism, they really do care! Thanks again! Jon - Patterson Transport

Ri
Review №30

I am in Oklahoma going to purchase a bucket truck from cortland Ohio.I sent the truck here to get a clean bill of health. prior to purchasing I talked to ray and am confidant that I will get a honest opinion of the health of this truck prior to them shipping it to Oklahoma. it is Tuesday 24th they are going to inspect in the morning at 7:00 a.m. I will give my full review when I get the report and invoice.

Ni
Review №31

Knowledgeable staff friendly atmosphere

jo
Review №32

Honest place to get work done with awesome people doing a great job

br
Review №33

Great nice people that went the extra mile for me and made everything painless, Im picking up 4 used trucks and everything is going great thank you all

An
Review №34

Ive got a Espar heater that was in need of service. I called and to see if they could service it and get it in the next day. They said yes, just get here first thing in the morning.Thats what I did and the Espar is working great! Thank You Cerni for getting me in and the getting the Espar fix on such a short notice!

Sc
Review №35

Gentlemen Danny was great to help someone in an emergency. Great attitude and helpful.

Jo
Review №36

Friendly placeGood customer service

am
Review №37

Its a business that has quality standards and is a large local business the will only improve this area with jobs and foot traffic.

Vi
Review №38

Dear Johny truck driver - Im sorry that you had a bad experience at our dealership however, you did not mention that after review with our parts department we did issue a credit to you for the overage of that part. It is also noted that the location you had the vehicle at for service did not have the part in their inventory and you had to source the part from a different location. We are not in the practice of overcharging for parts, however, if we do and its addressed, we always do whats right buy the customer, just as we did in this situation. did you receive the credit? did we make this right after you brought the concern to our attention?

As
Review №39

My trucker loves Cernis!

pe
Review №40

The service here was fantastic! Daniel and Ray were a great help to us and I highly recommend this location to anyone with an international.

Br
Review №41

Your lease units are trash in every measurable aspect.

Ro
Review №42

Customers not allowed inside hipocriticic management how many grocery stores have the entered

Sh
Review №43

Matt Razz in the parts department is extremely rude. I called around to other parts retailers to price out a part and a few referred me to Cerni motors. The first time I called the part # was non- existent to him and he was rude .... and the second time rude after addressing who I was again his reply was I already spoke to about this. I called with the # of the part listed in the book .... what do you know he found it. Terrible Service

Ch
Review №44

Very thorough and do the repairs as quickly as possible.

Ch
Review №45

Service Dept. is a joke

Ti
Review №46

Great people to deal with, you wont regret stopping in..

Li
Review №47

Very helpful parts center, and friendly staff!

Ru
Review №48

Good place to buy or fix a semi truck. Good people, they sold me a very good truck.

La
Review №49

I stopped here to get diagnosis and estimate for repairs. I told them to add a Full PM to estimate. It so happens it was my EGR coolers and DPF filter was cracked. Coolant was going thru my system, hence why I wanted oil change in my estimate. I chose not to fix it and just salvage the truck. Just to find out I owed over $700 Because they done a oil change.. Why??? I didnt give my ok to do so, it was supposed to be in my estimate. Manager said it was a mis understanding, I say B.S, why would you do a oil change if Im not repairing the DAMN truck!!! Use your heads!! Then he said, we can drain the new oil and put used oil in it and replace new filters with used ones and knock off $200!!!! WHAT THE HELL ARE THESE THIEVES THINKING!!!! DONT STOP HERE!!!

Ab
Review №50

There and not honest to businesses

Ja
Review №51

Got great service and got my truck done in a very timely manner. Thank you From The H.F. Everett Gas & Oil Company

br
Review №52

They think bc they have ur truck in the shop for less than 30 min and a computer doesnt tell them whats wrong theres nothing wrong with it. The mechanic wasnt even going to tell us they pulled it back out and was waiting to get paid. On top of that when my husband wrote it up the Guy started cussing him out. Not very good customer service.

Ch
Review №53

Typical large truck dealer. Great parts department.

D
Review №54

6 MONTH UPDATE: Its been 6 mos after the purchase of a 2016 9900i and I am extremely disappointed with this purchase. I am seriously questioning whether it was certified International technicians and factory workers/employees that built this tractor or a bunch of 3rd graders. Let me start from the top: 1) tractor had WRONG fuel filter 2) WRONG water separator 3) Lights on back ceiling in bunk in-operable 4) 4 months in, cruise control and jake break stopped engaging, was told by International (Linden, NJ) that since the truck sat for a while, Cerni Motors shouldve made sure all updates were were made to the computer BEFORE the truck rolled off the lot 5) Hood was loose and needed to be tightened 6) refrigerator door loose 7)Decorative molding on bunk cabinet doors fell off 8) (MOST RECENT) Left directional inside cab stopped working 9) Uneven tire wear left front wheel (was told that it was most likely the king pin) 10) Cracking noise coming from left side of cab when cab goes over certain bumps and lean on turns. Was told that this problem is most likely cab bushings on left is bad. THIS TRUCK IS ONLY 6 MONTHS OLD!!! and just in case youre wondering, I NEVER HAUL LOADS OVER 25,000 LBS. The first seven things have been addressed under warranty at Mid Atlantic Truck Center in Linden, NJ. I REALLY HOPE CERNI/INTERNATIONAL CAN help me straighten out the last 3 things that are mentioned AND I HOPE THEY are covered by warranty . Every time I have to take this truck to be repaired, IT COST ME MONEY. THAT IS DOWNTIME FOR ME. I DID NOT WANT TO POST THIS BUT I AM VERY UPSET AND HAVE EXPRESSED MY FEELINGS TO KELLY (FINANCING) AND MY SALESMAN (JERRY)

J
Review №55

O/Os be weary of this place. Quoted price for a PM on a ISX was $510. At Goodyear across the street $289. International dealer in Iowa $325. Needless to say, I did not have them do the work, too bad because they have nice people working there, but I am not making the owners Mercedes Benz payment. LOL

Mi
Review №56

Professional and Courteous Ray Cerni Jr.

Li
Review №57

The salesman at this place was extremely helpful and friendly.

do
Review №58

Always have the parts we need

Ma
Review №59

Non courtious and rude people. I would give them negative star if that would be an option.

Da
Review №60

Didnt put plastic side panel on correctly, rattles, bolts loose. Sloppy

sa
Review №61

Picking up parts

Te
Review №62

Do not go there.

Mi
Review №63

I called and they dont return my call

Ju
Review №64

Excellent warranty Manager

Ji
Review №65

Problem not resolved AWL and engine light came on after a few hundred miles.

Jo
Review №66

A little slow but it was lunch n they had every part I needed

Ma
Review №67

Very over priced.

xp
Review №68

Professional people . 👍

Ro
Review №69

I was very dissatisfied with the people.u buy a new truck from them n the batteries are junk n they wont replace them . they want charge me for them i dont think that right

Pi
Review №70

Got through in minutes

ja
Review №71

Grate places

AN
Review №72

FREE SNACKS

Information
100 Photos
72 Comments
4 Rating
  • Address:5751 Cerni Pl, Youngstown, OH 44515, United States
  • Site:http://cernimotors.com/
  • Phone:+1 330-652-9917
Categories
  • Dump truck dealer
  • Truck dealer
  • Truck accessories store
  • Truck parts supplier
  • Truck rental agency
  • Truck repair shop
  • Used truck dealer
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:8AM–2PM
  • Thursday:Closed
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
Similar organizations