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AUTO AVE Complete Auto Repair
1021 E Michigan Ave, Ypsilanti, MI 48198, United States
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AUTO AVE Complete Auto Repair
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Bo
Review №1

They were very professional and willing to work with payment when we went in for a large oil leak. We have also taken our cars there four other times and they have worked quickly and never held onto the car long.

Dr
Review №2

These guys know what theyre doing! Knew Laith for a few years now and he never disappoint! Theyre comfortable with working with all makes and models! If they arent comfortable with working on your car they will tell you straight up!

Pa
Review №3

Great place to get your car serviced. Prices have always been fair and everyone there has been patient and courteous when I’ve gone in. Would definitely recommend to anyone whether they need an oil change or major work done.

Br
Review №4

Lath took the time to ensure that our needs were met. Dont hesitate to try out Auto Ave if your vehicle is in need of service.

Ja
Review №5

The service was fast. Got the job done within 24 hours. I thought the price was not the cheapest out there but at least it was done correctly. Other things that were observed with my car were pointed out to me but they were not pushy or anything trying to get me to spend more money. I received a 10% off discount for 1st time visit. Overall the experience was pretty legit. I recommend it.

Fr
Review №6

Was well pleased with the service that I got on my daughters car, a job that no one else wanted to do. So yes I will refer anyone who would ask me about the service I received.

Sh
Review №7

We were visiting the area and our transmission went out in our vehicle. They worked with us and were very helpful through the process. Very happy with their work.

Pe
Review №8

This is really a great jewel in the rough. I needed help on my daughters Beetle and they completely handled the job quickly and at a very fair price. Im about to take my BMW X3 in for some work. I left feeling very satisfied. Thank you! Pete

Du
Review №9

Great Place to get ALL your Auto needs taken care of.

Ga
Review №10

Quoted price (over the phone) for a complete front brake job and was given a different price almost double as previous quote. We decided not to go with the repair and picked up the vehicle. Was told (at time of pickup) that quote on phone was misquoted and they could give a better price once vehicle was disassembled, which ment they gave us a quote without looking at the vehicle. Took it to another place and found out pads and rotors were fine, it was a bad master cylinder (which was 1/3 the price of the original first quote)....Update: Person at company who reviewed comment decided to harass my daughter into taking down my review, scared her enough to make her upset with a one star review. Unfortunately the review was written by her father, not her. Will not go into a argument over a review, just wanted to warn people of their service. You need to decide as to whether you would want someone with a single bad review to harass you if his service did not meet your expectations and judge whether the quality of his response resembles the quality of his work and go with your judgement...funny how he has nothing but 4 or 5 star reviews, how many other people did you harass for a better review?

Da
Review №11

Left my car there to be repaired and when I came to pick it up it was broken into and ransacked I went into the shop and asked for my money back and they said NO!!! How could you allow someone to break into someones vehicle that they left in YOUR CARE!!!! And then have the audacity to not give them their money back!!!!!!

Ti
Review №12

Absolutely the best! Im always very hesitant when taking my car in, but these guys made it totally painless. They were very upfront and honest, something you dont see often in auto repair. Brought the car in for sway bars and an exhaust issue. The sway bars were WAY more reasonable than what the dealership wanted, and done so quickly, too! Sadly, I will need to go to the dealership for the exhaust repair, but again, they were very upfront and honest about that. They even recommended a dealership to have the work done at. As someone who HATES taking their car in for service, I will DEFINITELY be taking my business here again. Five stars to Mohammed and his crew!

An
Review №13

Theyll fix your car and theyll do it with integrity. I had a great experience dealing with a couple of the techs and Laith and Ill definitely be back if something goes wrong again. Highly recommend!

Jo
Review №14

The guys were very helpful. We bought a bus on the east coast and are trying to get it back to Utah. They were willing to squeeze us in for a diagnostic issue and fix us quickly. We really appreciate their service!

Ti
Review №15

Great place! Theyve always kept me super informed, looked out if things changed course, and corrected any mistakes in the drop of the dime. Highly reccomend 🥰

An
Review №16

I called Adam and he helped me find a tow truck for my Truck, and then same day he and the crew at Auto Ave had diagnosed and started working on my car. They found a few problems and finished my truck the next day, quick, friendly, professional! Plus their prices were great! I would recommend them for anyone who lives in Ypsi, Ann Arbor, Lincoln, Canton and even Detroit!!

Da
Review №17

Laith helped me out today! My car kept overheating, I thought it was going to be really bad but he took it back and looked at it right away. They explained the problem to me (I was super relieved it wasn’t as bad as I thought) and they had my car back and fixed under an hour and a half!! Vibes were good, everyone was super nice, and the price was incredibly reasonable. Highly recommend this place and will definitely continue going through them if I ever have any future car problems!

Al
Review №18

This is the only place I feel comfortable taking my car. All of the workers are so nice, professional, and answer any questions I may have. Highly recommend!

Da
Review №19

Ive brought my Ram1500 in on a few occasions so far. The staff is always very helpful and fast service. The Manager Laith even made contact with our warranty company to get us the best price on our last major repair.

sc
Review №20

Im so glad that Ive found this auto service shop. They do quality work, and theyre very fair with the pricing.

Al
Review №21

I had work done at another automotive company. Not from that company after repairs were done, 3 hours later my engine light comes back on but they wanted to charge me $95 to diagnose it after the spending $1,200. Went to Auto have they checked out the vehicle for your charge, gave me their opinion on it and Im quite satisfied I will definitely go back looks like they may have a regular customer. Thank you Auto Ave.

Ch
Review №22

This place is the best in the area. Reasonable prices and very quick work. Dropped my car off in the morning and it was ready shortly after, the manager is honest and will explain what is wrong. Great job. Great business.

al
Review №23

Great staff, great service, fair prices!

Yv
Review №24

Busy place but the manager, Lath was super helpful

Jo
Review №25

For what I had done the price was amazing! Take your car here, you will get quality work at a great price!

Br
Review №26

My wheel bearing blew out after arriving in Ypsilanti. Called on Saturday morning they got me in that day and had it on the lift in a few minutes. They were friendly, welcoming and professional. The job took longer than they expected and called me and updated me on what they were doing and what was needed to be done. One of the techs came in on Sunday to finish everything and it was all ready Monday morning. Price was good and service was great. would recommend anyone looking for an honest and knowledgeable garage.

Ma
Review №27

Very professional! I asked all the questions I could about the repairs I needed and they answered them with no issue. Very good prices compared to some of the other repair shops I compared them too. Will be returning for all my auto repair needs

Du
Review №28

Excellent experience, superior service and customer consideration. Experienced mechanics and a wonderful service rep. Mechanics are careful and considerate involving the repair process and explaining it to me so I could understand the state of my car and what needed to be done and why. Will be back. Also offered cold water and or coffee while I waited for my car. Thank you guys so much

Ch
Review №29

They do a great job...

Wi
Review №30

I have been here many times, with many vehicles, and I am pleased with every visit. This is my go-to shop, and always gets the job well done, fast, and at a fair price. Would strongly recommend this establishment, as I plan to continue to come back.

Mo
Review №31

Finally, an honest shop with a quick turn around. They gave me an incredible deal that I couldnt pass up. The manager was honest from the start and had my car ready the next day, as promised. Thank you again and if I need anything done to my vehicles from here moving forward I will be going directly to Auto Ave in Ypsi.

Ke
Review №32

I took my car there for a diagnostic. I dropped it off before noon on Friday. The person told me it would take most of the day for them to get to it. As closing time came close, I realized no one had called so I called. The person I spoke to told me that the car was working fine and the check engine light wasn’t on. I know for a fact that check engine light was on when I dropped the car off. So he asked if they could keep it overnight to see if there were any problems in the morning because it would be cooler. I said OK. I called the next morning around 10 AM because I had not heard from anyone. Someone else answered the phone and said it was being looked at but I believe there was a fuel pump. I said OK please call me back once they figure out what it is. Wait a couple more hours, no callback. I called and spoke to I believe the person I spoke to the night before. He said that was a different Ford escape and my car was fine. No check engine light and it started right up. I went to pick it up. The guy said no charge just give us a good review. When I got in, it did not start right away and the check engine light was on. I went back inside and told him that something was still not right with my car. He asked but did it start. I said yeah after two tries. Another mechanic came out of the back and told me to bring it in so he can check the check engine light. That other mechanic asked me what was going on with the car and I explained everything. He is the one that said what he thought it might’ve been. The code for the check engine light was exactly what he thought it was. I told him I asked him if everything was checked and I was told it was fine. I was told there was no check engine light. Then I was told the person who check my car was young and didn’t have any experience. I ask why didn’t no one check his work if you know that he is young and does not have any experience. That does not make any sense to me. At that point I left. I will not take my car back there anymore. If you do make sure they don’t have the person who does not have any experience work on your car because they don’t double check what he is doing.Edit: I spoke to the owner. To my understanding there isn’t a young inexperienced mechanic working. I was just told that. I stand by what I said in my review. I asked about the check engine light because it turned on after my car stalled. I was told 2 times it wasn’t on even though it was when I dropped it off and picked it up. I would’ve rather been given a list of possibilities than lied to by the staff and the owner treating me like I am the one who is lying. No, I wasn’t charged anything because the guy in the front asked me to give a good review.I have absolutely nothing to gain in this situation.

Co
Review №33

Fast and timely service, friendly staff. Thanks!

Za
Review №34

Never had service that wasnt professional and friendly. They give it to you straight and honest. Plus the owner is pretty cute😘

An
Review №35

Easy got me in and out in a day with a broken window regulator. Made it easy and not intimidating at all!

Mi
Review №36

These guys do great quality work for extremely fair prices. I brought my car in for a couple fluid services and I immediately noticed the clean environment and friendly atmosphere. Lana, the woman who assisted me, was super up-front and honest during the whole process and the services were done exactly as described. They use BG products too, which is big plus for me. I usually work on my own vehicle when possible, but Ill definitely be coming back for future work that I cant or dont want to do on my own. Well worth it!

zu
Review №37

These guys are fair and honest as well as personable. They really care about people. I was referred by a friend during the covid time. They helped me in an emergency situation and got me back on the road within hours. Their pricing was very reasonable and fair. Since then, I have taken both my cars for routine tune ups and oil changes as well. I routinely see the owner there who makes the experience very personable.i highly recommend this place if you are looking for a mechanic you can trust!

Ro
Review №38

Great people enjoy the service bro would recommend them to everyone

se
Review №39

Honest, quick and great prices. I should have brought my truck here a long time ago instead of places like Bell Tire!

Ad
Review №40

My car was over heating and I didn’t know the issue! I highly recommend this shop, they didn’t over sell me! Priced fairly . Will come back

de
Review №41

Attention Everyone!Avoid this place!!!Scammers,Unprofessional,Dont take your vehicle here!

Ty
Review №42

The service was great and the workers was amazing I will be back for sure . They looked out for me and I really appreciate it!!

Cl
Review №43

Auto Ave is welcoming, very professional, and provides fast service. Jon found the best and least expensive solution for me by fixing the damaged part instead telling us to buy a new part to replace it. The solution was very thoughtful and saved us money! Great service!

Br
Review №44

Great place. Highly recommend

Wi
Review №45

Laith helped me find a tow truck for my car, and then same day he and the crew at auto ave had diagnosed and started working on my car. Done next day, quick, friendly, professional!

Di
Review №46

You guys tried to over charge me. Thieves ! You tried to charge me 2,000 for a transmission change. Are serious? We went to another 2 body shops around and nobody else say something like this ! The transmission is perfectly fine ! THIEVES!

Wi
Review №47

Only place I go. Super honest team there. Always tries to get you the best deal possible.

Ra
Review №48

This place is AMAZING! During this pandemic, my car broke down but they fixed my car the same day and what really impressed me was their honesty and integrity. After the car was fixed, I was surprised that it cost me much less than what they initially told me. This is purely because they were 100% honest and told me the problem wasn’t as extensive as they initially thought. I have told all my family and friends about them and how I was treated with such a personal touch.

De
Review №49

The were a lot of help on our road trip and friendly service

Ca
Review №50

NOT RELIABLE!!! GO ANYWHERE ELSE. They will tell you they will have your car ready by a certain day and not even look at it by then. All they want is your money, its not worth your time!!

Gw
Review №51

Everyone there is really nice patience and respectful. They do very good work. I would recommend you go there if your having car problems. Good prices.

Ra
Review №52

I love this place. Excellent service, very accommodating and professional. I highly recommend.. Specially that guy Ish that works there. He was amazing .. He got my car fixed same day and offered to take me home and pick me up. Very satisfying to know there is still a trust worth mechanic shop to go to..

Da
Review №53

Eric did a great job on my AC very professional and helpful finding out what was wrong. AC works great like an icebox. Thank you fellas

Se
Review №54

I am so grateful for the work and service I was given at Auto Ave. I needed my two rear brake lines redone. Jon quoted us fairly, and completed the work in a couple hours. They are great with communication, fair, honest, genuine, and are just really kind. They have an awesome warranty system on their work and are the people to go to with car trouble. I highly recommend Auto Ave. I will be a returning customer.

Gl
Review №55

Great service experience! Easy to schedule an appointment. Service was done quickly. Prices are reasonable. Work is reliable and the staff was trustworthy. They did not try to hard sell any extra services I didn’t need; and they were straightforward and honest about the issue with my vehicle. Would definitely recommend.

Av
Review №56

Very friendly place. Gets the job done efficiently.

Mo
Review №57

Me and my family started coming here and now we wont go anywhere else. I had my a/c condenser changed and had our brakes done. Very good service and friendly environment. I was recommended to come here and I highly would recommend this place to all my friends!! Finally a trustworthy place to take our cars !!

Sh
Review №58

Very very unprofessional!!! 8 days to long to have someone car for an ac line that never got fixed plus the mechanics never showed to work I regret coming here don’t bring your car here save your time money and energy this place is a joke !

Ju
Review №59

I love and trust the Auto Ave, the people, and the service they give. I and my vehicle have always been treated well there. Each time I need a repair its my go to place. They are very knowledgeable and they work with the spirit of excellence and integrity at reasonable prices.I highly recommend Auto Ave if youre in need of auto repair or any other services they offer. Theyll do you and your vehicle right!

Ke
Review №60

I just got my muffler replaced from these folks, it was handled just the way you would hope to be treated, right! I brought it in around 2:30pm and got a call that it was ready just after 5:00pm quick service with a call in between giving the price quote. Nice folks, treated me well, pet my dog, Ill be back, tell your family about these people, they want your business, I got a good price. It also helps this place is in walking distance to me :o)

Mi
Review №61

Nice guys, for what I had done to my car they did awesome work..thanks

Ha
Review №62

Had my brakes done there and was very impressed with the time it took them to do them. In less than one hour I had my rotors and pads replaced. Performance of the new brakes were excellent and they were very quiet too. The waiting area was clean and large as well. Will definitely recommend for good job well done. Remember to use their coupons posted on their site or Google too.

Co
Review №63

Mohammed was very helpful. He was very professional with me and did a great job on my breaks! Will go back to auto ave for my car needs!!

N
Review №64

Times are tough with all these COVID closures. My car broke down and luckily I had called Auto Ave. They were able to diagnose, communicate clearly and get the job done. I was back on the road in no time. Will be coming here for future maintenance as well!

le
Review №65

Took my vehicle to have coolant leak repaired ended up having multiple leaks gentlemen up front worked with me to make it affordable no complaints here

As
Review №66

These guys made me have the best Christmas Ever! They helped me out so much. if anyone is around the ypsilanti area I highly recommend! Thanks guys. You really did help a lot

rc
Review №67

I just so happened to find Auto Ave and so thankful I did. Excellent customer service. They were clear, friendly and reasonable. They explained the issue to me and gave me a few options. Adam was very helpful. A staff member was able to give me a ride while my vehicle was being repaired. Ill be telling all my family and friends about coming here.

Ma
Review №68

I took my Mercury Milan on Thursday 8/13/20. The car was overheating. It was afternoon, and they told me they wouldnt be able to check it until Friday. I expected as much, so that was fine.The next day Mohammed called and told me that I would need a hose and a water pump. It would be about $650 for everything. Thats what I was afraid of. Mohammed told me he could do it for $600. What are you going to do, right? I told him to go ahead and take care of it. He said he would order the water pump from the dealer as soon as he hung up.Later that day, Mohammed called and told me the dealer wouldnt be delivering until Tuesday. Thats not his fault. Ive been around. Sometimes, it just works that way. He told me he would have it done before Tuesday closing. The final price would be $574.On Monday 8/17, Mohammed called me in the morning and said that the pump had come earlier than expected, but the car was done. He said they discovered another leak. Traced it back to a hose. The cost to me would be a little over fifty bucks.Holy cow!This means that he ordered the pump, paid for it, and then he has to return it. Not to mention get the money back. He could have put the pump in, charged me, and I never would have known the difference. From the final price quote, I paid about $525 less.In these days, you dont know who to trust. I flat out asked him Did you just tell me that to get this out of your hair? Stupid question, really. He took in fifty bucks instead of 600. Besides, it would simply overheat again very soon. Then Mohammed said If it starts overheating anytime soon, bring it in, and hell take care of it. For free.Finally, there was this: I decided I would take a drive. See if there were any issues. My tire pressure light came on. I called Auto Ave. Mohammed told me to bring it down, he would check the pressures and top them off. Wow, thanks.Mohammed and Auto Ave showed great communication, great attitude, and great professionalism. I will go back to them. I recommend them highly. Thank you, gentlemen.Five stars.

Am
Review №69

The manager is a great guy!!! Helped my family and I out today!!! Would definitely recommend!!!

Je
Review №70

Job well done, no unreasonable waitting. will return for new repairs and a update on the front brakes.

du
Review №71

My car stopped on the highway coming into ann arbor. Once I called the tow company, they suggested that I take my vehicle to AUTO AVE complete auto repair. Auto ave were so helpful, honest and just refreshing to work with! They kept me informed on the status of my car the entire time. A few days later, my check engine light was still on so I came back They made sure my car was okay and I cannot be more pleased with their professionalism and honesty! I would highly recommend these guys to anyone! They did great work!!

Ra
Review №72

I just received pure love for the first time dealing with an Auto shop 💪🏾👌🏾 Coming back and referring all.. Oh and great looking Lana and keep that same energy when I see you again 🎤🎼💃🏼😄Thanks again.

Jo
Review №73

Great people, they even gave me a ride home while I waited. Thanks!

Am
Review №74

I had my clutch replaced here recently. Everyone was very friendly and helpful, and the mechanics did a great and quick job at a fair price, even staying behind after closing hours to let me pick my car up. If you’re looking for a shop you can trust, look no further.

Ca
Review №75

Really great service! Very kind and personable staff. They demonstrated and explained what was recommended to have fixed and why.

Ba
Review №76

Auto Ave delivers exceptional automotive repair service to me and my family. Its become the go-to place for our vehicles because we appreciate the quality, timeliness and affordability weve experienced there - every single time. Best of all, its a place that you can trust to accurately diagnose and fix real problems with expert technicians. highly recommend.

Pa
Review №77

People were polite, helpful and courteous. Assuming my brakes dont fail, it was a smooth, uneventful process. Recommend... True story

Mo
Review №78

Go to the guy with the big nose. Best mechanic in all ypsi.

Er
Review №79

Great shop, showroom manager is very professional, the service techs are very maticulous an find all the problems. Best place in ypsi to take your vehicle for honest affordable work.

Da
Review №80

Fast Service, affordable pricing and a friendly staff I called about a job and got serviced as soon as I came in

Te
Review №81

I had the best service there took great care of my needs and I would recommend to anyone to get your car serviced there and there prices are awesome the sweetest woman that works the desk is wonderful and john went over the call of duties for me finding recalls on my truck and also set it up to be fixed now that Id great service is very hard to find good service so get over to auto ave you will be glad you went

T
Review №82

Great service with great people! The mechanics are truly passionate about vehicles and will definitely work with you on pricing! I needed work on a wheel bearing on a SAAB and it definitely drives better.

Sa
Review №83

I love Auto Ave! They were so professional and very quick to service my car. I definitely trusted them over some other repair shops, I didnt feel like they were trying to take advantage of me. I will forever be their customer!

Na
Review №84

Great service! Had my vehicle and my wifes vehicle serviced. Great and expedient service. I was given a great price on both vehicles and the work was superb. Definitely recommend this family business!

Ty
Review №85

Excellent service yesterday, price was within my budget too....this place if you have never been here before, please go and tell them Tyrone referred you. The Best Service Team around...Very Clean, Very Professional. I will be using them again.Aint very many trust worthy repair facility places in Ypsilanti, Michigan I lived here all my 49 years. I totally am vouching for Auto Ave Complete Auto Repair.The alignment on my 2008 Ford Escape they did, I swear I thought I was driving a Cadillac on the road this morning....Seriously. Dont believe me get it done there and tell them I told you so.Thank you once again.....A new customer as of July 3/2019

As
Review №86

Very respectful people . Good timing on work . I had my car worked on twice at the this shop and both times they did a great job, work was done right and never had a problem from the work they did . I would recommend them to anyone having car problems great people with great work . ONLY PLACE I TAKE MY CAR FOR WORK .

La
Review №87

We where traveling through from New Jersey to Utah and started having power steering issues. This shop really took care of us

Au
Review №88

Great customer service, fast turn around and would highly recommend to anyone!

Ez
Review №89

Great people.... Will work with you....

Jo
Review №90

Im in the customer service industry and these guys do not disappoint! I worked with John for repairs on my truck and he kept me in the loop, explained the repairs clearly and the price was great! I will definitely be giving them all of my auto repair business from here out. Thanks guys!

Al
Review №91

They took care of me in the cold. Great customer service. Go in and ask for MATT. Very clean and welcoming showroom.I would highly recommend!

Al
Review №92

They are great we with pricing. Lana ma knn e you feel like family

No
Review №93

I had an issue with my car and called around to a few places. I couldnt get anyone on the phone and when I did they couldnt take me in for a few days. Auto Ave answered right away and told me to come in. They were super fast and friendly and diagnosed the problem right away. They explained the issue to me and give me a few options. Adam was great and helpful. It was fixed in no time with a very reasonable price. Ill be recommending this place to all my family and friends.

J
Review №94

Took our car in to find out what was wrong. They said they were going to wave the inspection fee. They tell me whats wrong and I come to pick it up because I need to decide what to do. They charge me the inspection fee because I didnt have them fix anything and they have to pay their worker. I would have no problem of I was told that from the beginning. Do not go here.

Da
Review №95

Their customer service is great and they are all very reasonable and respectful. I highly recommend this place.

Da
Review №96

Terrible... Terrible.... Terrible.... Unprofessional mechanic and a improper diagnosis of my vehicle. I had to miss days of work and a Dr appointment due to them not fixing my car the first. I waited 2 hrs for them to find what they so called missed the first time, just to leave and have a worse sound from the exact same spot. Third time(Same Problem - Same Side) they charged me more money stating that they found more problems wrong with my car. Now since I payed more money I still have a grinding sound from the .(Same Side) Three times and more money payed out, I will not go back. Its time to take this situation another direction.

Jo
Review №97

They get to the problem and fix it correctly the first time. Very reasonable and professional. Will work with you within their means. Closest thing to a dealership service place just not as expensive.

No
Review №98

This place is awesome! I came here and was not dissapointed! Highly recommended, never seen such good services.

As
Review №99

Customer Service was amazing.Car was done quickly & with a decent price.Having you car in the shop can be a pain but they kept us updated on everything g the entire time.

Wa
Review №100

John is professional, personable, knowledgeable and helpful. I will definitely return for repairs in the future and refer others.

Information
98 Photos
100 Comments
4.7 Rating
  • Address:1021 E Michigan Ave, Ypsilanti, MI 48198, United States
  • Site:http://autoaverepair.com/
  • Phone:+1 734-286-4970
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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