I have used this pharmacy to fill my prescriptions whenever I am in the area and my other friends do the same too. And we are here very often since this is our getaway home from the city. Raymond the pharmacist manager, who works there is very knowledgeable with his medications and explains to us about our medications very well, sometimes he explains better than my doctors did. Once, he caught our doctors mistake with my prescription that could lead to a harmful interaction and I brought it up to my doctor for correction and he said go say thank you to that pharmacist he just saved your life. Raymond is also great with vaccines, he gave me my Covid shots, flu shot and shingles shots. He is very gentle, polite and patient with us not like other pharmacists just japping patients with big needles angrily. Those are painless shots I had. I came back to say thank you to Raymond for catching the mistake on my prescription but he was not at his pharmacy. I let his staff know that I appreciate Raymond very much for all of his works. Go find Raymond if you want your medications taken care of!
I used to love this place, but recently I’ve felt like I’m jumping through hoops to be heard. I had to have my doctors office call and and they didn’t help either.I was told to come in to pick up my script on 6/17/21. This is after getting the run around about how my insurance is unwilling to pay more for my prescription. The person I spoke to said to go bank to my doc to have it switched. After reaching out to them, my doctors office explained Walgreens was of no help when they contacted to them. I brush it off, and take the script into them and a tech told me it would be ready hours later due to her being busy. Ok, great I understand and decided to wait. In between that time my insurance was denied. So I decided to pay out of pocket. The woman said to come by in 45 minutes, so I did. Turns out I can’t pick up my script until tomorrow and there’s nothing they’ll do. I tried to speak to the pharmacist but he wouldn’t even come up to the window to treat me like a human being. Apparently he just couldn’t t be bothered.I’m already dealing with so much, i have an illness that may be back and I’m terrified. Dealing with Walgreens brought me to my breaking point and I’m switching to a different pharmacy.o
They take a long time to answer the phone, thedistributor takes a long time to get meds that other pharmacies have no problem getting. They dont go out of their way to get meds ordered by the doctor to be by a specific manufacturer. Try New Pharmacy, they are voted number one in Yucca Valley for a reason. Yhe will ho out of their way to help.
Take your prescriptions somewhere - ANYWHERE - else. They have held every new prescription my doctor has sent to them, second guessing her orders. When I called to see why my latest prescription had not been filled a full day after it was sent, all they could say was I dont know...
A variety of different kinds of things well stocked
Its a standard Walgreens with lots of different services and products, they seem to do a pretty good job keeping the place together.
Baily is awesome. she is very helpful.
Went to use western union station and no matter what I did or even the employees I still cant get my money off cuz it keeps saying error and theyve never seen anything like that before wow should be happy to get you two stars
My grandma Angela loves christine she’s always so helpful and kind. Helps my grandma find anything and check out as well.
It can be difficult to have an enjoyable experience when trying to fill a prescription while in extreme pain. But I just did. Rick the pharmacist was incredibly attentive and jovial with the customers during a very busy time, and even helped me save a considerable sum on my prescriptions. I would definitely use this pharmacy again.
I walked in with my friend to look at perfume. We sprayed a little of each bottle once just so we could smell it. Then from across the store, in front of other customers, a staff member yelled at us and said “GIIIIIRLS you don’t do that. Don’t spray them!”Not even nicely and she didn’t even come up to us. We were embarrassed.Then as we were done with the bottles.She said “You are only allowed to open the bottle.” We ended up not buying anything. But get this; the previous night we were running in fast to get something and my friend was barefoot. The lady said “Ugh that’s disgusting. I don’t see how you can walk around barefoot like that..”RUDE.I love Walgreens but get rid of a short lady with round glasses and short light hair who works as a cashier. I won’t be going back until she’s gone!!!
One girl that works there is super hot
They nicest people I have ever met in a pharmacy. Mai is such a great person and remembers my info about what’s due and when and how many refills I have. I get my meds thru out the month never the same time or date as the month before but she always remembers. I love buying candies for them to enjoy while they work. They know I will never ask or expect special exceptions so they take the gift knowing that. Normally they don’t take gifts. Some terrible people except something in return. So if ur entitled or have a big head don’t mess with my pharmacy. They are to bag oof for those types. If ur old they take time to explain and not rush u when they do.
Best Service Ever!Yesterday, my husband and I drove around Yucca Valley tirelessly, looking for a space heater. Our propane tank was dry and we could not get a service tech on the weekend. We were facing a very cold night in our home in freezing temperatures. All of the major stores were out of them, including Wal Mart and Home Depot. As a last resort, we called Walgreens and a lovely staff member named Bonnie informed us that they had a few left. She even agreed to put one aside for us as we made our way to their location. Upon our arrival, there she was with a really nice space heater waiting for us at check out. While they just had a few, she held the best one for us and greeted us with a smile!She was just a delight and her customer service skills ranked supreme.Thanks again, Bonnie!!S. Drury
Three times put me on hold and nobody talkto me, I just give up.... sorry, but service is very bad ....
My best friend and I walked into Walgreens, I was bear footed because I had a bad blister on my foot. I walked in, got two things of make-up and as I was waiting for to be checked out. When a lady with short light hair, glasses, round and short, early fifty’s that worked there said “ugh that’s disgusting! I don’t see how you can walk around barefooted like that?!” I wanted to say anything because of my blister. I felt hurt and insulted as a customer. I won’t be going back for a while to that Walgreens.
Excellent product availability, and the employees seem to actually care about helping customers. Pharmacy is reliable and staff communicates well.
Friends..dont get mad when we cant find something they help us with no problems
Got the robo-call that my prescription would be ready the next day at 10:15. I showed up at 10:30, scrip not on file! Told it would be ready in 15 minutes. Came back 30 minutes later, no prescription! Another 15 minute wait. A 16 mile round trip for nothing so I left - see ya tomorrow. Got another call later that day, Your prescription is ready for pickup. HoKAY. Ill try again today. Another 16 mile round trip.
Dont bother trying to call the pharmacy, their automated system says it will put you through to a live system but in fact will cycle your through an endless loop of different elevator music then ringing etc... I need the last 26 minutes of my life back.
I went without antibiotics or pain pills for an entire weekend because they couldnt seem to locatethe message he surgery nurse had left until Monday morning when she called them. When she mentioned that I had been in pain all weekend, the clerk laughed at her over the phone! Meanwhile, an infection developed over the weekend. Another time they lost a written prescription I brought in and found it 3 days later on a counter. This is a very disorganized pharmacy. Communication is terrible. I would not recommend it, particularly because medications are involved and someone could get hurt.
Always there when i need them, with care and consideration. Wonderful staff, always helpful and never rude as some herein posted. I especially like the people that work there. It is unfortunate, but the personalities generally begin the feud by being rude first. As to the person with the infection, i would have required a written prescription be handed to me befor i left the Dr.s Office. Doctors are usually the ones that drop the ball. I really dont think the pharmacist would have been laughing at them or you over the phone, because they are also taking care of others at the same time. Perhaps someone in the store did something to make that person laugh. I would cut them a break because they are the busiest store in Yucca Valley. Otherwise there are at least 4 other pharmacies to choose fromAs for mem: Thank you to the staff and management of my local Yucca Valley Walgreens
The pharmacy staff is always so friendly and helpful :)
Very rude pharmacy cant tar your med then lie to youmakes you wait for your med when you dont have to.The staff is very rude to youMgr worthless
First - the interminably long telephone wait time is real. In the time that I called, waded through the lengthy automated menu and then waited for a human, the doctors office completed all my paperwork, saw patients in and out, and finally got the fax number we needed, before a person came on.Second - the doctors office faxed my prescription at 3:30 PM, so I expected it would be ready when I got to Walgreesn at 5:30 PM. No such luck. When I got there the female at the Drive Thru informed me it would be another 20 minutes. When I protested how can that be? She blamed it on the doctors office not putting my DOB on the prescription ! I got angry, because the faxed prescription HAD THE DOCTORS PHONE NUMBER ON IT -- why didnt Walgreens CALL THEM AND GET IT FROM THEM ? Are they LAZY ? STUPID? Meanwhile I told her that I have bee SICK and I was COUNTING ON THAT MEDICINE BEING READY by the time I got to the pharmacy!I have had it with this high desert full of incompetent people that cant bestir themselves to get a job done. I will NEVER shop at Walgreens For anything again.
I waited 35 min in line then another 30 min at the window wow my daughter is sick and needs her medication
Helpful, friendly, and courteous staff.
Always a problem getting medicine, takes over 30 mins for them to pick up phone, always under staff
Just as most Walgreen stores.. Nuthing special about it
I asked for the key to use the restroom I was told to wait by the restroom and employee would come unlock the door for me and they never showed up.
Clean and friendly, its your typical overpriced Walgreens.