Quality Tire & Carpet has done a great job on our project. They removed tile and installed vinyl wood look flooring. It looks beautiful. We also had carpet put in the bedrooms that is a great improvement. Currently they are working on refacing a fireplace. We have had some delays due the supplier being back ordered. Through out this long wait for the order they kept us informed of what was happening. We also, had a blip, again from the supplier switching quarry for some stone. What came was totally different from what we order as a result of the change of quarry. Quality was there again to help us find a new solution to completing the fireplace. Thank you for a job well done.
Always ready to help and quickly install what my clients need. Very professional and great people!
I like to use local small businesses and was really happy to run into Quality Tile and Carpet. I was able to find the tile I needed for my 2 bathroom remodels and I feel the cost and timeline for delivery was reasonable. I am super excited that they also do countertops and carpeting. Looking forward to a continued partnership for the next steps in the home remodel.
We’d put off for years replacing our old ratty carpet in three bedrooms, because we dreaded the logistics of moving all the STUFF in those rooms. But we decided ultimately to just do it. We chose Quality because they’re a local merchant of long standing, had generally very good online reviews, and we checked their contractor’s license online and found it to be current and in good order. After we called, the store manager came out quickly to assess the job, and agreed to a labor-only arrangement, since we wanted to order the materials (laminate flooring) from Home Depot. We received an itemized quote via email. The young man who was to do the work picked up the flooring on a Friday from HD and left it inside our house to acclimatize over the weekend. He returned early Monday to start the work, and completed it byThursday afternoon, all by himself. He showed up early each morning, and worked steadily through each day, breaking only for lunch. He shifted furniture around as needed (we had emptied bookshelves, cabinets, and wardrobes before he started), and redistributed the furniture at the end of the job according to our wishes. He was polite, cheerful, and very professional. We are very happy with the end result. No down payment was requested (possibly because we bought the materials ourselves before the start of the work), and payment in full was requested upon completion.
An amazing place to get all of your carpet, tile and other remodeling projects done at a great price. Larry has the best customer service around.
Went into the store, looked at flooring samples and scheduled an estimate. Gentleman promptly came out and measured our bathroom for floor tile demo and installation. He provided a quote and agreed upon on work date. Work date came and no one showed. I called the office and was informed they would have to check with the tile installer to determine if I was on the schedule and he would call back. An hour later, I called the office again, no answer. I waited another 15 minutes and left a message stating that we can reschedule, if necessary. No response. Very unprofessional business model and will not recommend this company.
Great guys but go elsewhere for carpet!!If this review was based off the work done in my kitchen (tile backsplash and quartz counters), I’d give 5+++ stars. The guys who worked on both of those were fantastic, professional, kind and hard-working. Communication with the office was top-notch, friendly and so helpful.Dinged 2 stars because the of my carpet experience. I wished I’d had gone elsewhere for carpet. We had three bedrooms carpeted. The day of installation, installer was a no-show! What a pain with three children, shuffling around beds (and a crib) only to not have him show. We try to be understanding.Carpet installer shows up the next day…LATE. He and two helpers are completely unprepared. They had to leave a couple times (for lengthy periods) to pick up this-and-that, etc. He found our tape measurer lying around somewhere, uses it (without asking-but not a problem) and I’m quite sure still has it because I haven’t found it since. He used the lid to our toilet tank as a weight I suppose (again, without mentioning…also, gross!) and I was particularly floored when his two helpers grabbed grocery bags filled with food, made themselves home on my sons bedroom floor and picnicked on my freshly laid, brand-spankin-new carpets. Those bags of food, by the way, ended up in my already too full trash cans outside…which the birds got to, and I had to clean up the next morning. Again, we are forgiving…but each tack board nail mine or my childrens feet keep finding in the doorways, around the closet doors, etc…just keeps reminding me of the of time we probably should have just used Home Depot for carpets.To reiterate though, aside from that, this company, the tiler, countertop fabricators, demo team…were absolutely fantastic! My kitchen is beautiful.
Quality tile did an amazing job on both our fireplace and our shower tile! They turned out great!
Mr. Reid installed some tile, some carpet, a hard wood floor and a hearth in front of my wood burning stove for me in a house in Ramona California. Because his work was of the highest quality possible and because his attitude was so outstanding! I have asked him to do several projects for me since then. I highly recommend him, his business and his employees!Signed, an extremely satisfied customer!
We had some existing tile we wanted to use for a kitchen backsplash and Ken was more than happy to quote us for the job even though he wasnt selling us any of his product. Schedules were pretty busy but once the job was scheduled they came out and did a fantastic job. They even cleaned up some sloppy countertop work (my fault) and the completed project looks great!
I was looking for some carpet pad, for my travel trailer, and very low on cash, and the owner was kind enough to give me 3 times more then a asked for, and he wouldnt let me pay for it. What a great and caring guy. His kindness is what we need more of in this world. Thank you, sir. Your the best!
I have used Quality Carpet and Tile many times over the years. I have always been very pleased with their service, communication and of course they QUALITY!
I have hired Quality Tile and Carpet twice in the past year and the service could not be better. I would never think about hiring anyone else.
Ethical and top quality service. Tim, the owner bailed me out TWICE when I was in “great need”...the first time when our builder walked out on us and left many projects unfinished...and strewn all over the building site. No other company wanted to deal with us and our catastrophe, all except Quality HVAC made it clear that they were not only booked out 4-6 weeks, but that if they were not...they would still not want to be “cleaning up someone else’s incompetent mistake”...which I understand as that is one of my duties in “Carpet Repair”.Tim not only gave me (a “cold call stranger that he did not know) a quick and fair quote, but he also convinced the one worker he had that was best trained in Mitsubishi to come out THAT SAME WEEKEND ON SATURDAY to rough in our mini-splits.Carlos, that employee turned out to be an EXCEPTIONAL technician with a dogged pursuit of precision and accuracy as well as a special person. He asked questions, lots of questions that allowed him to determine the best placement of the units, and whenever there was a “decision”, he consulted with us instead of just doing what he thought best.Months later, we FINALLY got Edison to hook up our electric, (we were running on generators for 10 months) and we were working in an unheated house in December and January.Despite Quality HVAC being busy and committed well into March, 4-6 weeks out, Tim was able to have Carlos out “tomorrow”, which again turned out to be Saturday, Carlos’s day off.Tim at Quality HVAC did everything he said he would do, and did it when he said it would be done, and never took advantage of our desperation in order to charge more.
The end result was fine. Details are a little sloppy, didnt miter shampoo niche trim and used the wrong color/ material on the trim and drain. In the kitchen they ran out of tile when really they didnt listen or the extent of the tile was not communicated to the team doing the work. As a result I had to get my Drywall sub back in to fix the damaged wall when excess tile was removed. They did adjust the cost for this.There was very poor communication and delays. I was told an alternative tile was the same quality as Daltile but it was not as a box or two were defective and caused further delay. Had I not had such a tight schedule and could afford to wait I would have changed subs.
Good company ... have done business with them over the last seven years. Carpet, tile or both Quality Tile & Carpet have you covered. They have done work on all of My rentals and my home. Highly recommended!
The place is amazing
Really appreciate the team at quality tile, they work hard and turn a great product.As a general contractor we use them and highly recommend them
Quality Tile & Carpet has done several tile and carpet jobs for me. They are reliable, easily accessible, reasonably priced, and very efficient.
Quality Tile & Carpet offers a great value - high grade quality flooring at reasonable prices. Their experienced installers were pleasant and worked quickly and efficiently and Larry and Ken were so easy to work with.
I was helped by Chris the salesperson. He was very respectful and went out of his way to assist me. Ken the manager is professional, knowledgeable and works really hard. I was new in town and I felt like they really cared. A rare and wonderful experience in customer service. Prices were fare and installation was great. The product and service was ten times better for me then big box store.
This is the easiest review I could give to any company. Quality Tile and Carpet was the absolute best. Ken and his team are extremely professional, helpful, friendly and knowledgeable. Being new to the Yucca Valley area, we really wanted to utilize a local company as opposed to going through Home Depot or Lumber Liquidators. Plus we feel like we got so much more personal attention than we would have gotten through a big box company. As Ken put it, we can redo any surface you have. So, theyre not just about flooring! Go see the guys at Quality Tile and Carpet. You wont regret it!
Excellent sales and service professionals. Their skills at installing our carpet were exceptional. I would highly recommend them for quality workmanship and care for the customer.
Quality tile has completed many projects for me. I am always grateful that I can count on them to do a great job without any problems!
Great to work with. Work was performed as discussed and as scheduled.
The gentlemen who installed our granite were complete artists - we had enough granite to do the back splash and they married the pattern top to bottom perfectly. We have used Quality Tile & Carpet exclusively for bathroom tiling (looks amazing) and carpeting. Highly recommend.
Great Prices, attentive customer service. Larry and Ken are great to work with. The installer was on point. Great Job!
Ken and crew have been very helpful to us on four different projects that they have done with us. Their installations have been done without any problems. They are our go to guys; efficient, quick, and professional.
Quality Time has come through for me over and over again. They laid about 700 square ft of porcelain floor tile in my house beautifully. They also put in my kitchen and bath countertops.I get tons of compliments. They do beautiful work. Everything was on time and arrived as promised.
Timely service with our ever changing job dates. They supplied an expert granite installation team for our kitchen remodel. It came out truly beautiful, on time and on budget. I would highly recommend Quality tile out of Yucca Valley. I would use them again in a heartbeat.
These guys are great. Ken and Larry have the best attitudes. The showroom has so many samples and is way bigger inside than it looks. I would, will and always do recommend Quality.Tile and Carpet!!
Very pleased with my tile job in my hallway that Ken & the guys did for me! They got the job done start to finish in 3 days (Mon-Wed). Highly recommended them!
Im giving you 5 stars for persistence in hounding me for a review, even though Ive NEVER DONE BUSINESS WITH YOU BEFORE!! This better make it stop. Literally going on 6 months now. Tks
As a Real Estate professional it is important when I recommend a company that I know they will provide the best quality & care. Quality Tile & Carpet have always been my go to place.
Awesome service and choices....and ask about carpet deals!!!
We had a great experience with Quality Tile. Our floors look amazing.
They made getting new flooring in my business a pleasant experience. The store has a huge variety and great prices. The store staff is very knowledgeable and the man who laid the carpet was fast and efficient. Very happy customer.
The company did an awesome job putting a new granite counter top on our newly remodeled kitchen and on our newly remodeled bar. They were excellent to work with and the work looks truly great.
Great customer service! Stuck to time and budget! Great guys!
Larry and his team are professional, accurate, expedient and they do a wonderful job.You can count on them.
Ken and Larry have helped me on many projects in the Coachella Valley and are always a pleasure to work with.Always provide great products and a reasonable price.Always a good experience working with these guys!
They installed the granite counter tops in our kitchen and did a great job. We have been very happy with the results. Would definitely recommend them.
Quality is in the title only. This company is not professional at all. I had to watch what the tilers were doing because the workers were not interested in how they laid tile but just laying tile in which ever direction it fell. Manager not interested in keeping client happy. Beware.
This is a great place to get new flooring or remodel a kitchen or bathroom. Ken is knowledgable, professional and will be honest with price and expectations. Best place in the desert !
We were very pleased in all our dealings with the Larry and his crew. The quality of their work was great — they tiled a large shower for our home in Big Bear, fabricated and installed a quartsite countertop, and laid wood plank floors. They met their schedules, and did a few extras without charging extra. It was a pleasure working with this company.
All of our dealings with Quality Tile and Carpet have been professional and business like. They are punctual and return calls. Their work is top quality!
Very trustworthy, dependable, friendly ! I highly recommend their services!
Good product at a fair price; excellent customer service. We are very happy with the installation.
Always quality Larry is very meticulous about his jobs, professional and on schedule!
I have used Quality Tile on all my Batheoom, Kitchen and Flooring needs. Excellent service, great prices, and very professional to deal with. I highly recommend!
We hired Quality Tile & Carpet to remove and clean a terribly stubborn carpet stain.They did a good job.Thanks
Both Ken and Larry were great. Granite and cabinet installation was perfect. Thanks!
Very helpful had just the right color price was better than I could ever imagine thank you
Ive always had a positive experience with Quality Tile & Carpet. Wouldntuse anyone else!
I bought a beatiful granite slab from quality tile and marble, honestly this guys will help you understand all details about granite if you are new to it also they are very honest and got the best deals in all hight and low desert, over all great experience very happy .
The store is full of samples and the sales people can answer all your questions I was very happy with my purchases Quality at a good price
Thank you for helping fill our tile and carpet needs in new home construction... All the best from William Sellers
Quality Tile And Carpet refaced our fireplace, added all new floor to ceiling backsplash in the kitchen, and replaced our old countertop with a great quartz countertop. They completed the work to perfection, in less time than quoted, and for a great price. I highly recommend them and will definitely will use their services in the future.
Ive used Quality Tile & Carpet for numerous projects on my rental properties and always have been pleased with their results: professional, reliable, competitive pricing. They are a pleasure to work with and give them my hightest recommendation.
Very nice work done in a professional manner
Very professional and great work!
One couldnt ask for better workmen or better workmanship. Thanks!
Only person I call for flooring! Quick, reliable and wonderful to deal with! Love the selection too =)
Excellent work and amazing results ceramic tile is beautiful the installation very clean and professional, the employees are wonderful 👍😀
Tiles and carpet looking great, thank you!
Ken is the best! Service significantly better than anything youll find at a big box store.
Ken large the tile magician, no job to big or to small. I would highly recommend them!!!
My ugly house became beautiful after they were done...
Did everything they said they would and the price was fair.
Worst service ever and the boss can care less. Waited 3 weeks for 2 pices of slab and they keep making excuses. Will never return
Excellent product, great employees, perfect price!!
Great Folks, quality materials and workmanship
Good service and Friendly