This store is under new management and it shows! Marty, the new store manager, is incredibly relationship driven, and wants to encourage his store’s customers to continue to return to his store by prioritizing their needs. I had a very specific request and Marty made sure that it happened. Marty also helped me find an incredibly hard to find game and amiibo set.100% will continue to shop at this location as long as Marty is in charge.
Enjoyable place to visit. always have the greatest games! not to mention the on sale shelf. They also have great game accessories!the place deserves a spot ON THE MOON!😏
I came here to exchange a hard drive that I had bought from them online for my XBOX 360 S. The clerk had told me that they dont sell anything in store for the XBOX 360, you have to order it online. I had just got the console in the mail and had no clue what part it took to save games.The clerk refunded my money for the hard drive I did have but hardly gave me any information to the questions I had about the game machine. I left here still clueless as to what I needed. The only help he had to offer was to check out Vintage Games across the street.This store is quite small but jam packed full of games, toys etc. I have an XBOX ONE as well and couldve spent some money on games and such but Ill just go to Vintage Games and see what they have there.
Marty is the most knowledgeable and kindest Gamestop employee Ive meet.
Absolute great customer service. The manager truely takes care of this gaming community. This store has the most organized game release days I have ever experienced. Employees are knowledgeable and respectful. Best GAMESTOP in town.
Manager Marty is amazing. Helped me out and was just great after all.
This place is just a chill local gamestop. The people are nice and its a good experience.
One of the rudest workers I’ve ever come across. Was looking to trade in my PS4 and I was told, very rudely, that he’d have to help everyone else in the store first (no one in line behind me) and that just to even look at it it’d be 2 hours after that and that was my only option. Now I understand why this company can’t even support itself.
Couldnt get any help...only 1 person working and she wouldnt ever leave the register area to help on the floor. Couldnt find anything I was looking for or needed, so after about 30 minutes I just left.
Grandson loves going there. To bad they dont have more of a variety for different Consoles.
Good game stop
Just like every other GS. Dont expect much!
This store staff was friendly the store was spaced well and they had more choices of Pokemon items than several others around the OKC area.
Lost my business forever. Policy posted says 10 people in the store at a time, yet two people walk in in front of me and Im told now they only allow 5. Couldnt even just quickly pickup the item I needed and leave, I was told to go away. What I wanted was within arms reach. Instead of being polite or asking if I was just picking something up, I was harshly just told to get out. I felt horrible being scolded at, and everyone else in the store was just blankly staring at me as if I did something wrong. Funny karma was when those two people that walking in with me left empty handed, yet I was the only one wanting to make a legit purchase. Ill never go back to this location, and Im sorry to see GameStop probably go the way of other brick and mortar businesses. I supported these stores throughout all the years, even waiting in line for midnight releases. That is a thing of the past now, with online being the cheapest and best way to go forward.
Great people
The staff has been very friendly each time Ive been there. Its clean and organized as most locations are. This one does rank as one of the most clean and organized Ive been too though. As well as spacious. Some are small, cramped and crowded. I have enjoyed each visit mostly due to the staff. Being able to just nerd out about games with fellow nerds is always a good time.
Good place to buy Christmas gifts 🎁
Don’t even bother going to this store. They don’t have jack all in stock. Complete waist of time.
I love this store. The perfect staff for Gamestop can be found here for sure. They know exactly what theyre talking about when it comes to the games Im looking for/love and I even got 2 posters after purchasing Pokémon Shield!
Thanks for the help, Ill find some store to make me feel welcome to spend my money.
Its not the store where my problem exists, its the online services, but I cannot leave them a rating. I recently purchased an item that was reduced $75, plus I paid for faster shipping. 2 weeks pass by and waiting because it is out of stock, I get an email saying they cannot ship my order and cancelled on their end denying me what I paid for even tho I can go to almost any store and they have them in stock... I get generic emails when I send them a question, repetative replies saying the same things, so nobody is taking anything seriously. I feel like the customer online service is just automated, we are just money to them. No matter how fast they run out, they will hang on to your money for weeks on end just to cancel on you, when you can see the thing on the shelf at a local store! Difference being the $75 discount, which I get cheated out if by getting one in store.
My kid loves to go here as a special treat. We went last week and this guy was following us around trying to get me to buy more stuff. I hate that and was super annoyed. Hope next time its better.
Good selection but prices are not fair and dont even try to trade anything in they wont give you much for anything unless its a new release.
The ones that helped me were great! Only problem was the system needs to be updated. It doesnt always show whats in the store and whats not. The service was great this time though. They need updated equipment.
Its definitely worth it to have an account here and not just buy as a guest! Ive been going to this location since it opened. Best game store.
Personnel is always helpful. Trade in value is a little low, but never have an issue with trying out new games. Thank you, love you guys
The girl employee is rude.. also lied about pricing and I was charged more then expected.
My kids love this place. The staff is always very knowledgeable, and very helpful. Great prices too!
Awesome store with all the gaming gear you could desire plus all kinds of cool collectibles. Very friendly and helpful staff. Love it!
They are CROOKS! Sold defective game to a child and would not give refund or store credit for purchase price! Not to mention it was a M+17 game they sold to a minor without parental consent! Manager was anything but helpful! Gave me a number to call where I was told it would be a 15 minute wait. And I still would not have gotten to talk to a general manager or owner! Wont go back to this location EVER AGAIN!!! P.S. I have 6 kids who love video games and a big mouth! Im sure the business they lose will be worth way more than the $20 they stole from my son!!!
If you like games and cool merch, check it out! I left today because the line was long and I had to go to work, but Ill be back!
Didnt buy anything but they treated me with a smile amazing costumer service
Staff was helpful and nice.
I have always had a good experience here. They employees are very helpful and seem to be patient with all of my sons questions. The used game selection can be a little limited at times. They seem to try to get around this by suggesting you go to another local GameStop that has it in stock (according to their inventory records).
Great selection of games, systems and accessories. Not always great on game/system buyback, but take in-store credit if you want to try some new games.
This place is great! Tyler and Steve are both very helpful with any questions you have, offers you any additional information you might find useful, great at finding you the best deals, and having a lot of patience with troublemaker moms like myself. LOL Ive never had anything but great experiences here!
Large store, helpful staff, Darryl is pretty knowledgeable about games and answers my questions with ease.
Called in advance to see if they had a game in stock. Drove 10 mins to gamestop stop...... to be told the mustang store has 7 copies
Awesome employees. They got me a great deal on a 3ds for my son. Hardly had to pay anything. I told them i was short on cash and they did everything within their power to bring the price down for me. Much love.
I bought 2 wii controls online at the Yukon, Oklahoma store, they canceled the order and lost $ 27 in gift card, poor and irresponsible staff at this store
Good place for local gamers to buy or sale their gaming equipment. knowledgeable and friendly staff!
Never took the time to write a review. Very happy visit today. Dylan the associate has an awesome vibe, and helped me figure out that the original copies of Sims 4 is on sale for Xbox so it was cheaper than pre owned. He also offered the warranty for only $3 more which is of course a great deal. Always love coming here and for sure will be back.
The staff is always as helpful as they can possibly be. Very knowledgeable about the games they sell and friendly. I always go here for my gaming needs
Very helpful. My 13 yr old loves it. Wide selection. Decent prices.
Its ok not a wide variety of games over priced toys and the workers took way to long helping me out
Super wide variety of games, good deals, and prices.
Fun place
Vintage stock is way better...the P.U.R. suck unless you get elite pro which they have removed from their program. So I will be spending my money elsewhare. What sucks is the associate didnt tell me they dont have elite pro any more. Just took my money and stayed quiet.
This rating is for service. Those guys are cool as hell and well knowledgeable. Love just hanging out when I have time.
Great customer service manager and staff was very helpfuly
This is one of the few Gamestop stores that i felt like customer service was the staffs number 1 priority! Very informative staff and very friendly! Great store and i will be doing all my Gamestop business at this location!
Darrell is the best. Always helpful and nice.
Friendly knowledgeable people I love this stop hit this store every time im in the area.
Amazing service! Has basically everything you could want and like I said amazing staff!
Great games, employees are very nice and they sometimes have good deals for games electronics or a t shirt thats low price.
Great employees good service will help you anyway they can
Still great service compared to Vintage Stock here in Yukon. I usually come here at least twice a week if not more to see if theres any game or accessory that I need. Prices are quite competitive compared to big box chain stores like Walmart and Target and youre more than likely going to get help here then standing around waiting for a clerk at Walmart Target Etc! Id rather shop here on Black Friday for electronics related to gaming then Walmart. True fact!
The staff at this Game Stop are ALWAYS so helpful! Being a mom of a Gamer (my son would hate that I used that word), they sure do come to the rescue!
Great deals and amazing staff they were very helpful
Knowledgeable staff and great selection of video games and all your nerd needs.
Really good Game Stop, Very helpful and knowledgeable employees. We parked our truck over at Walmart and walked over. We were looking for a 2 terabyte external hard drive for ps4. Got it! Also picked up FarCry 4. Will definitely stop in again next time we are in the area.
Great games great staff
Super helpful staff is great and I am always in and out of there when I go!
Greatest Gamestop Ever Because of Stephen to tell yall the truth If I dont see Stephen working I just walk out unless its not a preorder or importance of that nature because I know if I ever have a problem with anything it will be taken care of the first time cant really say that for the other employees been going here since it first opened off and on but the past 2-3 Years I have hitting this spot hardcore Highly Recommended
Some games they selling it like New like GOOD OF WARS same price in Walmart for new my is well buy it new in stead of use 🤔
Always helpful and considerate to the patrons needs at this location.never heard customers with complaints about the store most are out of towners and they dont like much . currently undergoing a remodeling phase
Always helpful when asking questions, even if the store is crammed and busy.
Customer service was great. Love Game Stop
They always have something I want.
The Staff was helpful, and friendly with replacing a defective Disk.
You better go there expecting to buy what you want and it be perfect otherwise you lost your money as they dont do refunds wheather or not you took it out or not because my friend went there bought a game, left and came vack just to test the theory of their full refund policy of if its in the plastic casing you can get a full refund and with no surprise he got less money than what he bought it with
Really great team they have at gamestop right now.
Great store, attentive staff that will work with you to attain you mission.
Very good customer service and have basically everythibg you need
Great service and their 1 year game protection program is awesome! It’s only $3
Got a lot of cool stuff really enjoy your place
They gave us everything we needed.
Well organized; lots of games; helpful and knowledgeable staff.
Very helpful but not as much of a selection as Id like!
Employees are pretty helpful and they have a good variety of games, accessories and other collectibles.
Friendly staff, decent selection.
The staff is cool and helpful.
Love the new management. Personable, knowledgeable, and great customer service.
Very helpful and friendly staff. Good with kids.
Awful customer service
Extremely helpful staff and always a decent price.
Great place to get games and more.
Always get great service at the gamestop.
Its GameStop, stop in get games, and then leave. Always been a good experience everytime I go in
Cuz gamestop. Employees are awesome.
Offer 3 dollars for a 200 dollar headset yeah right
Kids love this store and super helpful employees
Didnt have everything I was looking for. Kind of a limited stock compared to other stores Ive been to.
Fatima is the best
They are very helpful.
Great games a friendly staff
Good help, bought a game and had to return it because it just didnt read and they were very nice about it
Awsome store, great staff!
You know they got the games
Very helpful crew!