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Silverbulletmotorsports
2525 E County 14th St, Yuma, AZ 85365, United States
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Silverbulletmotorsports

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Su
Review №1

Called looking for a replacement engine for our Joyner 250. Rick seemed very knowledgeable and willing to help. That was back in July 2017. I ordered the engine, and was told I would receive it in 1 or 2 months since it had to be on a slow boat from China. They gladly took my $1100 dollars and never sent me a receipt. I was told the engine was ordered and shipped. Then when I called a month later, they had just ordered it and it was shipped. Then a month after that, same thing!!! I have not received a straight answer or a receipt or tracking number of any kind! Every time I call Rick says email me and Ill get back to to you. My husband and I have emailed too many times, and Im getting the idea that we will never see that engine or our money again? We saved up for that engine, and for the joyner as a gift for our son. We cant afford a new one, and this was so important for him. We are very disappointed to say the least. I will edit this response if we ever receive our engine that was ordered 7/29/17.

Ro
Review №2

Extremely helpful. He is always willing to take the time to help over the phone for a product not even bought from him. I would recommend him to anyone.

Gr
Review №3

Ordered some brakes for my T2 Joyner that are almost impossible to find elsewhere and had them in 4 days! Guy is knowledgeable with Joyners when most places have never even seen or heard of a Joyner. Seen some negative reviews but I think people are jumping to conclusions, remember you bought a Chinese buggy and dealing with people across oceans isnt easy! Be responsible and ask if stuff is in stock if its not expect a wait for Shure thats the way it works! Will be using them for all my Joyner purchases if I cant fabricate my way around OEM. Thanks again Greg

Mi
Review №4

Just dont do it! You will never get your parts, your card will be charged as soon as you place the order, not when shipped (because that will never happen) Then you get to fight for a refund, or as in my case, fight with the CC company for a charge back. The owner is Ricky Ricardo...Really! There are 2 guys who claim to be Rich, one can spell, one cant. There is also someone claiming to be Jim Jones....Its a scam. You will send dozens of emails, get dozens of excuses and not get a thing.

St
Review №5

Great service was knowable and helped me to get my 1100 viper fix and fast part service.

Jo
Review №6

I bought a “brand new” 650 motor from Rich about August of 16. Nothing but problems from the motor. For the next year he took care of everything that was wrong. I kept having the same problem with the motor so he asked me to ship it to him, so I did. That was 6/7/17. I still DONT have the motor, every time I email him to ask about my motor, it takes him about a week to respond and he doesn’t answer my phone calls. When he does email me, he asks me to “be patient, he needs to get some bigger projects done to get cash flow.” 4 months is pretty damn patient if you ask me.

Ju
Review №7

I own two Joyners and every time I need a part for them l call Rick, he has always been great, knowlegable and very friendly. I will totally recommend him 💯 . He is a great guy and is very professional. Give him a callfor anything you need on ATVs.

Ro
Review №8

Great place to buy parts for Renli’s! I bought a rear end Silverbullet upgraded it giving it so much more torque than from the factory. I was extremely satisfied with this part and the service that Silverbullet gave me, I would highly recommend them!!

bi
Review №9

Have bought parts from rick at silverbullet motor sports good serive some came from china rick took care of me

Na
Review №10

Scam company! I bought a part from them over 5 months ago. They took my money and refuse to give me the part or my money back. Im not the only one they have done this to. They repeaditly do this all the time. They never give a receipt number or an order number and than when you call to get a refund they tell you they need the order number. They are scamming people left and right. Please someone do something about it. Ive already contacted BBB!

Jo
Review №11

Rich has failed repeatedly. Now threatens me to remove this post or else. Call Feb 2 finally get him on the phone again takes my address card number and all says parts are leaving that day. He runs my card on the 3rd Friday. I wait to receive invoice or receipt something in email got nothing call Monday he says oh I forgot to ship it get it out right now Im driving it to get ex because they picked up today already. Good. No. Wednesday I call again because its been another 2 days and still no receipt no parts no tracking number call again he takes my name and all says he cant find paperwork he will call back. Calls back tells me they will be there Saturday. Your Tim right? No my name is Josh you just asked me that and wrote it down 30 minutes ago. Oh ok hold on let me call you back. No call back. Call again Friday no answer. I email him the next Monday again now its fab 12th and still not even a receipt. No tracking number I email asking where the f### my parts are because Ive been very nice and understanding cuz he jokes has old and forgetful but now Ive had enough. He says he still hasnt sent them has going to send them thursday.. So I placed or older feb 2nd ran card the 3rd its the 12th and still has not sent anything. Not even a receipt. I he says he will discount some parts on my next order for my trouble so I tell him I want the electronic power steering he tells me the best he can do the same as what they are selling it online for. So he wont even discount anything to try and makes this right. Its now the 13th and he asks me for my address again at 4oclock in the afternoon. So he still has not sent anything. He didnt fail to get my card information and run it back on the 3rd no. I have never dealt with a more unprofessional company personnel in my life. I will never order anything from them again. And I strongly urge no one else to either. Maybe after seeing this review they will take another look at how they run their business because I personally have 3 joyners and intended on purchasing thousands of dollars worth of stuff from them to build each one but they wont even discount a part to make it right. Or even expedite the shipping so I can finally get it sooner. Cuz I asked for that too since they still have not sent you know. Nope standard 2-3 is the best we can do he says. So everything I just said was from the 13th its now the 14th and he still has not shipped. Just today alone rich said they shipped it should be there at your house. Then said fed ex screwed up about the 4th time he said fed ex screwed up. Long story short lie after lie he has told now the 14th no parts have shipped he still took my money. And will not let you talk to anyone else when you call so I assume he is the owner not sure but if someone besides rich owns this company and would like to talk please respond and I will gladly let you know how incompetent your employ Rich is. I have someone else call and ask to speak with someone else there and he will not let them ask how.much something is he tells him a different more expensive price than was advertised on website and he says I dont care what website says. Also says to him a guy pretending to want wheel bearings that he would like to order some he says China is on 2 week holiday and is not shipping. But advertises wheel bearing as German wheel bearings. Why are German wheel bearings coming from China. Id like to add that now Feb 17th I have finally received refund after disputing the charges with my bank and have begun to receive threats on the 18th from the business owner who also apparently answers to Frankie but its Mr Ricardo. That I need to take down my review or else. He subject line the email. See how you feel with them on your back better look over your back. But I think he means watch your back. Dont allow this man to bully you. If you have purchased something from him and feel mistreated or scammed please write a review and take the proper course of action.

An
Review №12

Not only does this guy sell the parts you need but has a wealth of knowledge and hes been available for support and advise long after the sale... Hes my go to guy for anything I need for my duruxx drx4 chery 1100cc 1.1L. also oreion, trooper, viper, spider, everything side by side... Hes got is all!

do
Review №13

Worst online sale Ive had. A month after my order was shipped I spent a day trying to get a hold of them, after I finaly got a hold of someone he said Im looking at your parts right here, didnt shop them out because we where missing a part but I think I can find one I will have it shipped out today. So a week later I get a tracking number! You would think that was the end, 10mins later I get an email that the tracking number has been canceled now when I call I get forwarded to a voice mail box thats full.

Ru
Review №14

Awesome guy helpful and knowledgeable

Jo
Review №15

Save your time and money, go elsewhere. Scam

Information
9 Photos
15 Comments
3.3 Rating
  • Address:2525 E County 14th St, Yuma, AZ 85365, United States
  • Phone:+1 928-246-6819
Categories
  • ATV dealer
  • ATV repair shop
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–4PM
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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