My wife & I had our pop-up trailer come off the hitch while driving 70 mph down the freeway. I managed to rig it up good enough to limp into town (Yuma) & found American Diesel listed on Google under trailer repair. They cut off the damaged hitch & replaced it with a new one & got me back on the road to home in San Diego that same day. The price was reasonable & they really came through for us, since my wife had to work the following morning. We cannot thank them enough.
Wow, what a refreshing customer service experience. The staff was so knowledgeable & helpful, they’ve earned themselves a life-long customer.
These guys did some work on my truck in June 2020. The work at the time was good, but there was a switch missing for my tuner. They were supposed to get it and ship to me as i travelled from San Diego for them to do the work. Since then i have called over 100 times. They have only answered the phone twice. Brian told me to text him my address and he would have it shipped to me and would call me back once he confirmed it was shipped. No callback as made. Almost a month later i finally got Brian to answer the phone again. He said the switch should have shipped. I told him i agreed, but i have not received it. He told me he was in the phone with the “girl” and would call me right back. That was on August 12th. It’s now September 33, 2020 and i still have no switch and they will not return my calls or answer the phone. Their voicemail has been full since at least March 2020 when i started contact inquiring about work being done on my truck. It’s very frustrating and even more so since i live over 100 miles away and now my ETC and check engine light are on and cannot drive the truck to then.
Very good service and very friendly and knowledgeable
American diesel was very helpful. I have been to multiple places trying to diagnose a problem with my Duramax . They gave me honest, informative answers at an affordable price. I will definitely be a repeat customer.
Good place to get your diesel worked on.very friendly people.