I recently purchased two mufflers for my GT mustang I contacted Midas to have them installed they wanted $285 just to put them on my car I contacted big mechanic went to them the mufflers I had purchased would not work so I ended up purchasing two mufflers from big mechanic and had them installed total cost $200 my car sounds great and runs great thank you big mechanic for your professionalism I will definitely recommend you to friends...

One of the top places to take your car in Zephyrhills. They are professional, accommodating, and their prices are at fair market value. Will trust them again with my car

This is a warning to anyone who chooses this business.I had my 2012 Kia Optima towed to this location last Friday because it was apparent that my starter was not working. Upon the advice of the manager of Ice Cold Air (my current shop and mechanic), I took it here because they previously changed the starter and it was supposed to be under warranty.Upon arrival the next day on Saturday (March 21st), the manager Derrick Pena and another young guy with tattoos went to look at my car while I was there, and they proceeded to put in a new battery in my car. Their assumption was incorrect, so they went ahead and put a new starter in the car.After a few hours and the manager keeping me away from seeing the repairs to my car, they all pushed the Kia inside of the bay to prevent me from watching. Than a couple of minutes later, the guy with the tattoos approached me very casually and told me that my motor was blown, like it was no big deal.Aside from the bad news I was given, the guy with the tattoos told me that he would sell me an engine for $3500, but he would knock off $500 to be nice to me.I was not happy at all, so I called the Manager of Ice Cold Air and told him what happened. He immediately recommended that I have the car put back together and towed to his location in Zephyrhills.On Monday morning, I called this location and spoke to Derick Pena the Manager and informed him that my car was to be towed from his shop. I also asked that my car be put back in the way it arrived to his shop and he complied.When the tow company arrived and picked up my car and brought it across town to Ice Cold Air, the Manager Shawn immediately was disgusted because the components on top of my engine were torn apart.As seen in the uploaded pictures, this shop left my car in shambles and another garage had to locate missing intake bolts, re-assemble the loose starter, install a new intake gasket and replace a broken coolant hose located under the intake.Upset and furious, I called this shop on Monday late morning and explained that my car was not put back together. They said, They probably dont know what they are doing, they can put it back together themselves. Who the heck says that? Can you imagine this happening to your car?Following the advice of the Manager at Ice Cold Air, I wanted the owners phone number to Big Mechanic. His name is Steve Torregiante and I wanted answers on why his shop acted in such an unprofessional manner? I knew that this shop was upset that I wasnt going to buy the engine, so they purposely left my car apart to upset me.The owner never answered his phone or called me back after leaving two voicemails. Today is Saturday the 28th and he still hasnt called me and its apparent this is a very bad business in all. I will never take my car to this shop again and I dont think anyone else should either.To add injury to insult, I paid Ice Cold Air to put my car back together and I was told that my engine was bad. Thanks to the diligence and kindness and professionalism of the Manager, he was able to dictate to me that my car has an active recall on my engine. Due to bad bearing wear inside of the engine under the TSB distributed by Kia, I was told that BIg Mechanic should have known this issue. Instead, they decided to attempt to rip me off and when I told them I was towing it away, they decided to leave my car purposely apart.Today, my car is at Kia getting a new engine replacement, new starter and new intake. I thank Ice Cold Air and their help and expertise for saving me from being ripped off from this establishment. I have since filed a grievance with the Department of Agriculture & Consumer Services in seeking the monies I have spent to get my car back together. I will not stop there because I plan on seeking someone who can look into getting this shop shut down for attempting to rip me off. I have contacted Nikki Frieds office and Channel 8 WFLA in hopes that they never do this to anyone again.

Ive been doing business with them since 2008, Theyre the best, most trustworthy mechanic around town, Theyve always done an excellent job everytime Ive ever had work done there, theyre definitely my go to place when I need something fixed, theyre fair, honest and reasonable everytime, these guys fixed my truck a few times, my sons car and my kids Dads car, No complaints here, these guys are awesome 😎🙂I ran across them after a big name dealership tried to rip me off when my catalytic converters went bad and these guys saved me a ton of money 💰 So Yeah Im definitely Sticking with an honest mechanic when I need them, Thank You for everything you guys have done, seriously you all are awesome ! 😎

You guys tell me ..car broke down..towed to big mechanic. Told I needed anAlternator..ok, lets do it, total price..,almost 600.00,!!Upside was he fixed it the same day

Had an exhaust put on my F250 and Im very happy with the installation, I will be bringing truck here for all my upgrades. Great job !

I brought my kia in because my air was warm. They got my car right in. They found out I had a leak fixed it and I was on my way. Darrick the Mgr was very professional and so was the mechanic Matt. Would highly recommend this shop!! They have my business!!

Very experienced individuals eager to help. Overall I would highly recommend this repair shop to anyone.

Fast & friendly service.

Did a great job doing a muffler delete.

Great customer service, labor is very fair. All around honest and fast service. Dealership told me $950 for my repair; Big Mechanic did it for $320

Pretty good ol boys here. They do exhalent work. And back it up

Great customer service. They really helped me out. They are very honest. I took my car in for one problem. They told me that it was something else. Something they would not be able to do. They never charged me for the diagnosis.

They literally don’t know what they are doing. Head scratching over my AC, I took it to the dealer and found that parts of the AC were messed with. Don’t come here!

Fair PriceGood Customer ServicePerfect job

JWent back for simple leak fixed, wanted over 900.dollars ..its a joke without owner there ...

I brought my Chrysler Town and Country here after it had been unable to start and then sat for 1 1/2 yrs. Two other mechanics had been unable to diagnose the problem. This auto shop found the problem and fixed it within 2 days and the price was awesome. Since it sat for so long there were other needed repairs which they took care of. I cannot say enough about the shop and Louie who told me he would take care of me and he absolutely did. If youre looking for a great shop and especially being a woman afraid to be taken advantage of, put your worries aside and go to Big Mechanic!!

Matt and the guys up there are the best in town

One of the best rapirs shops in the business great customer service and prices. The manager at this location goes above and beyond to satisfy customers

Take it from me, a former employee. Stay far away. The Coffeen ladies are related to the manager, so the reviews are fake.

Great place they really are the best deal in town I called everywhere and it was ridiculous we got it towed in and fixed right away

Gave me an estimate that was 400 less then a big name shop ! Only had my vehicle for a few hours and we were back on the road !! Very nice and friendly !

Great price. Good work and dependable. I was made to feel appreciated. Extremely knowledgeable in there field of service.

Had a new muffler second one in about 5 years do quick and easy job

Great techs and helpful.

Fast and did an amazing job

Had my Daughter take her car by to have a oil leak looked at. The opportunity was there for this business to take advantage of this young lady but they didn’t they provided stellar customer service. What could have been major dollars ended up $36.95!! Thank you for your honesty and integrity.

Went in to Big Mechanic to have the mid and rear mufflers removed on my Dodge Charger. The guys were great and did an amazing job straight piping my ride. Sounds great. I was in and out in less than 2 hrs. Price was great too, other places wanted to charge me almost double. I recommend Big Mechanic in Zephyrhills. They do great work. You won’t be disappointed.

Been there several times and always got good service!

2010 ranger had new brakes put in, my truck is the type you take hub apart so should have replaced hub bearings or atleast repacked with grease but less than a week after hub bearing went bad and after pulling it out bearing was almost dry.

Great bunch of guys..

They charge you to fix stuff and then Dont even fix it.then tell you oh well that need to be done anyways. But didnt fix the problem you came in with. As far as Im concerned theyre rip me off for $1200 because thats what I paid and when I left I had the same exact problem nothing had changed!

Very good mechanics on duty. Fast service and reasonable prices.

They fixed my truck.. good prices great customer service.. you can trust this people.. went here based or reviews and they exceeded my expectations!! Good job guys!!

Cant Say enough about Jeff and the guys at Big Mechanic (Zephyrhills). I have a Toyota tundra with 429,000 miles on it and year after year they keep it up and running. They are honest, fair and the work is superior. No matter where I am in Tampa when something goes wrong with my truck I always go out of my way to get it to Jeff and the guys at Big Mechanic where I know Im in good hands.

Took my firebird with an Ls3 in it and Big Mechanic really did a great outstanding job for the new muffler that my car needed. Great customer service, professional and reasonable prices. They know what they are doing.

Very professional. Great prices. Honest and upfront

Big shout out to this guys. Specially Lui. Ive taking my cars here a few times and always get great sercive, fast and very fair on the prices. Thanks for hooking me up every time i go.

Tommy Taylor works there...why review your own company bro with a 4 star? What does that tell you!!

I love this place havent taken my car anywhere else since the first time I visited . The people here are great the prices are reasonable and they will find out the problem too get you back on the road. My car is older with a lot of miles and he went above and beyond to get it fixed and running right!! Im in school and on a budget they understand and will try there best to accommodate you. Peyton and his mechanics rock!!

Truck ac stopped working on vacation they fixed it for free, could have charged me for a lot of work I didnt need. Then my alternator went out and they fixed it fast for a reasonable price. highly recommend, got me in and out fast and back to my vacation. owner is very friendly

Great work and far less expensive than other shops! The people are knowledgeable, courteous, and fast.

Not all big mechanics are created equal I only recommend the one on Gall Boulevard in Zephyrhills. The gentleman there will always give you his honest opinion at a very fair price I recommend all single women who dont want to be ripped off by a mechanic take your vehicle there it wont happen they are honest and trustworthy thank you guys for your hard work period at a price I could afford

Good prices fast and reliable. I have taking multiple vehicles to the shop. Would recommend to anybody

Called ahead for scheduled maintenance on my 2017 Mitsubishi. Very professional. Had everything here when I arrived. Fairly priced and quick. Will return again.

Honest mechanics good people fair price

All great service family dont take average of people tell the truth what to be fixed get done good work

Maybe it me but went there yesterday and had a thermostat But in cost 130 was ok with that but now my water pump is out kind of funny that didnt have this problem yesterday they want 300 plus Drove the car away thank you I have friends that know what the you doing. And fixing it for 160

Out of the 100 shops in the area, this will always be in the mid 50% range in customer service & pricing. The low hourly rate per hour is a huge plus, customer service is average. My rating is 65 out of 100 for this shop*Shop rating is based on: Online Reviews, Reputation, Recent Shopped Phone Calls.

I want to thank Anthony & the crew at Big Mechanics for taking care of my exhuast hangars this morning for only $60 bucks!Thanks again.

The prices are unbeatable.The mechanics are very friendly and honest.It can be difficult to have them get a free moment to take on your car project.

DO NOT GET ANY EXHAUST WORK DONE HERE! Initial impressions of the place were very good, the owner was nice and honest but it only went downhill from there. They had the simple task of removing a resonator and replacing it with straight pipes, a job any other muffler shop could do in their sleep. I noticed something was off when the worker started torching off my resonator instead of using a proper cutting tool. when most of the pipe was burnt off he took a crowbar to pry off the resonator. This shifted my whole exhaust and my exhaust tips were hanging down. The worker then started lowering my car and said he was done. Owner was very understandable and they spent around 2 hours trying to fix their mistake but my tips were still misaligned and the exhaust did not sound right. This forced me to bring my car to another muffler shop and pay more money to fix everything Big Mechanic did to my exhaust. After my car was up on the lift in a different shop, they showed me that I had an exhaust leak at every single point where Big Mechanic tried to weld it. After the pipe was cut off I could see that the pipe wasnt even welded in half the places! I couldnt believe it. It isnt over yet. The resonator that was taken off could not be reused because Big Mechanic torched holes in it while trying to take it off. The other shop fixed everything and my exhaust sounded perfect. Big Mechanic does not have the proper tools to perform any exhaust work and youall end up paying another shop more to fix their mistakes. Do yourself a favor and find a different shop.

Great work and honest people. Highly recommended..

Took advantage of me because I’m a woman don’t go here! Messed my air up for more money scam!

The guys there are great fair and honest.

Friendly and honest. Hard to find that.

Was traveling, my car broke down and they were able to fix it and had me back on the road that same day. Four stars because the parts took a little longer than I had hoped to arrive.

You will never find a more honest mechanic at a price we can afford. I have taken my car to these fellows for a few years now always get the right job done at a decent price.

Great guys here. I dont like to bring my truck anywhere for service that i dont know but i was very comfortable here with the guys here. Installed new exhaust quick and clean. Thanks!

Honest hard working mechanics they gave me and my husband a great deal on our parts and the labor they charged was very resonable will definitely be going there for any work on my vehicles in the future

No issues here. They do what you ask.

The hood release cable broke on my car today and i noticed a small oil leak. I went to a couple of shops in town. They all wanted a fee just to look at it. Gary at Muffler City showed me how to fix it, gave me a free estimate, and made sure my vehicle was safe to drive. I will be bringing my car here from now on.

Very honest! Very reasonable! Very friendly! I will keep my business and trust my baby with this mechanic.

Very friendly people they will take care of you like family they did have a hiccup with an employee a while back but the staff they have there is awesome once again thank you guys for taking care of my wife and not ripping her off I will be coming back for another 10 more years

Called and got a quote on an ac job and they didn’t want to hear about it being previously diagnosed and sounded like they didn’t care. Called another shop in town and was able to get right in and it was a simple Freon leak.

That was my 1st time going. The gentleman was nice.

Did good work!

Friendly and good work!

Good service

Droped of my car at muffler city to hv the ac checked . it stoped blowing cold a couple days ago . i have taken it to a couple other shop to get a estimate. recived two high prices from the other two shops .was told it would take all day to fix . the tech at muller city looked at it for about fifteen min. told me it was a bad relay . had fixed and blowinf ice cold in thirty min for $ 67.03 . a fraction of what the other two stores wanted .. THANK YOU GULL STREET MUFFLER CITY

Quick & fast service especially the exhaust

Fix the problem with the muffler quickly and for a decent price.

Very honest, fast, and price fair.

My BF came here on a recommendation of the manager at Ice Cold Air and the service was ok.

Awesome customer service!!!

Bad service prices to high

Fast good pricing

The only shop that did what they said they do

Actually free, free estimate!

Never again

Took my car for an oil change. When I left I noticed that my car was vibrating pretty hard from the front. Took it back and was told they had forgot to tighten one of my tires! Will not be going back!

Excellent

Very rude