I love Kennedy Hardware. I have purchased from them several times over the years and they sell only quality products at an affordable price. Packing and shipping is great. Customer service is the best out there. 5 stars all day long.
Kennedy Hardware exceeded my expectations on my order and I was greatly impressed with their exceptional Customer Service. They had a question about my online purchase, took the time to call me to verify and brought my mistake to my attention. They adjusted the price, credited my account and quickly shipped it. I am immensely pleased with their products and happy to recommend their company.
I am restoring an antique Hoosier style cabinet. Kennedy Hardware has answered several questions to help me. My order came promptly. There was one small error in the order which was reshipped to me immediately. They are wonderful to work with.
Great Company and employees!! Always very quick to ship! If I could I would buy all my business supplys here. OUTSTANDING COMPANY AND EMPLOYEES!! THANK YOU!!
Exactly what I needed! Lost key to antique Secretary…. Shiort of going to various antique stores and buying several size keys (if I could find any), this was the perfect solution!
Very fast, friendly and have great items. I have used them for years and will continue to use them for my projects. Thanks everyone.
Outstanding products and even better customer service!Orders are shipped quickly and accurately.
Excellent product. Makes older medicine cabinet look great. New latch did wonders for it. Quick service and arrived ahead of time.
Purchased a set of Hoosier door latches. Their prices cannot be beat. Quick ship. Quality latches worked perfectly.
I have been refurbishing several antique blanket chests and dressers. Many of the locks are broken or missing and you never get any keys. The best part of Kennedy Hardware is the availability of an assortment of reproduction keys and locks. Its an added touch of class when the lock works and the key is present with a nice colorful tassel.
Glad I found Kennedy Hardware. I needed some materials to repair an old roll top desk. I searched on-line and there were not many places that carried what I needed. For the places that had the parts, most of those charged much too high of a price. Kennedy Hardware had just what I needed and at a reasonable price. They shipped it the next day, and it arrived very fast. The parts were excellent quality, and were just what I needed.
Excellent people to work with. With helping with research to delivery of the product. Good vibes throughout.
Had great experience with Kennedy Hardware, the prices were competitive service was great shipped shortly after order completed and arrived a little ahead of schedule. All in all a very good experience.
I was new to rebuilding Hoosier Cabinets. They had everything I needed and everything about the buying experience was positive. Pricing was very good. They worked with me to combine orders and save shipping when I forgot something. Everything was timely and the products performed as advertised. A very pleasant buying experienc.
My experience with Kennedy Hardware was great. Ordering antique replica casters for dining table on companys website was easy, price was reasonable, product was high quality and looked exactly as on site. Package arrived extremely quickly, in good condition, and I was able to track it every step of way. Company email communication was very helpful. I would definitely use this company again.
Every item I buy from Kennedy Hardware has been top shelf. Go people, fast service.
Ordered keyhole covers and my expectations were exceeded. Right price and on time shipping!
Due to COVID, the front desk was closed and the door locked. I called while I was still in the parking lot to see what my options were for ordering. Brandon came outside and met with me. He took a measurement and went inside. He came back with exactly what I was looking for! I appreciate his extra effort very much. Especially when it wasn’t a very large purchase! Thank you again!!
Wonderful response! Cheaper than Amazon. Thanks
Perfect fit eye bolts for an old dresser with damaged handles
I was able to find this company from a Google Search. I was able to find a lock that was a very close fit to my antique dresser. I was able to alter the space on my drawer front and the lock is now functional. I am so glad I found this company. The price was also great for the lock, shipping was fast.
I have been looking for replacement pulls for my mothers hutch for years. Found them at Kennedy and they are a perfect fit. Very rewarding. Plus they shipped fast and I got them in a couple of days. Win, win.
Kennedy Hardware had the perfect match for the bail handle screws I needed to repair my great grandmothers desk. The hardware was inexpensive and shipping was fast!
Ive been restoring a cabinet with my dad recently and we had to get some new hardware. They were close to us, so we ended up here. And it was wonderful. Walked us through it all and made sure we werent getting anything we didnt need for our Hoosier Cabinet. Check it out for yourself. Worth more than a few stars in my book.
I bought 4 antique hooks. They arrived on time in perfect condition. The hooks are a perfect addition to our hall tree.
Excellent customer service for a small, somewhat obscure order!
Kennedy Hardware has always come through with getting me the hard to find hardware and parts that I cant find anywhere else. Plus they are priced very well and deliver in a timely way. Thanks for all youve done for me and my business!
The chair seat was just what we wanted and was delivered quickly. Thanks.
After finding the jewelry box lock set I needed on their website, I wasnt totally convinced it would work for my situation, so I called. I felt I was calling the local hardware store. The gentleman was very knowledgeable of his product and of woodworking which gave me the assurance I needed. My item shipped timely too.
I found the site accidentally and was able to get several items for my 2 Hoosier cabinets. Ill be able to keep my door latched for the second hundred years.
We were very pleased with this purchase. We did not think that we would find what we were looking for but it was just what we wanted and came quickly . Thank you
Kennedy Hardware was very helpful to me in selecting the proper hardware to restore an antique trunk that belonged to my mother. The project turned out great as I found exactly what I needed at Kennedy Hardware. I will shop there again!
Kennedy Hardware is my go-to source for ordering furniture parts. I can always count on affordable prices for good quality products. I love the variety of vintage knobs and pulls that they carry.
I wanted to build an antique trunk. They had that was perfect. They are really good people. They were very patient locate everything you needed.
Product was reasonably priced and shipped very quickly. Upon receipt of my order, inspection of the product met or exceeded my expectations, very happy was with my purchase.
I bought a really nice 100+ year old desk. Kennedy Hardware had the perfect replacement hardware. I ordered the hardware and it arrived quickly. Pretty cool.
Product was great. Service was fast. A+
Very quick delivery, and items were exactly what we wanted
I ordered online from Kennedy Hardware. The shipping was fast & prices of products were very reasonable. What I loved most about Kennedy Hardware is that they were so helpful in answering questions I had and follow-up. VERY happy customer!! Thank you, Kennedy Hardware!
Great company to deal with, when installing a piece of hardware I damaged one, so I called to order another, and they sent me a replacement free of charge, even after I said I would pay for it, this is business integrity.
Awesome place! Took time to talk with me, find what I needed. Highly recommendUpdate 2/2020 as always fast service, great prices. Thanks again!
Great product (icebox brass hinges and door handle. Delivered on time for a fair price.
Ive been hunting for some antique knob pulls with threaded shanks for quite some time. Kennedy Hardware had them and got them out to me in a timely fashion. A pleasure doing business here.
I was a little wary of ordering from Kennedy Hardware because of some of the customer service reviews Id read, but my experience has been nothing but fantastic. Ordering was quick--I actually received the cabinet knobs earlier than the original estimate--and when I called with a question, they were very friendly and helpful in finding a solution (the cabinet knobs I ordered come with a specific kind of bolt, which happens to be too long for our cabinets, but they gave me some great suggestions). When I mentioned my previous hesitation to the person on the phone, she told me that theyre under new ownership, and she was actually one of the owners. If youre worried about ordering because of poor reviews written previously, you can rest assured that this is a great company to work with.
We ordered a hardware kit for a Hoosier cabinet and it didnt have all the correct pieces..(our mistake). They accepted the return and we spoke to the Hoosier guru and he helped us get what we needed.. Excellent customer service.
I ordered a set of skeleton keys. They came fast and were exactly what I needed. I would definitely order from them again.
Items exactly as described. Lightening fast delivery. Thanks so much, Ill be back#
Perfect!!
Ordered hat hooks for vintage hall tree. Delivered promptly and were exactly what I needed.
Kennedy Hardware is NOT customer focused. We ordered 34 glass knobs 6 months ago and one cracked upon installation yesterday. I called and first the man told me it was my fault because I overtightened the knob. I guess that is possible and Id be responsible if I did, but Im over 50 years old and Ive installed many, many knobs in my life and am quite capable of doing so, understanding these are glass. When I questioned his statement about me tightening too much, he said they should only be hand tight. (Hand tight the knobs would spin and due to their hexagonal shape, this would ruin the cabinet face.) When I asked him about this, he said in a belittling tone that it was common sense they should only be hand tightened.I was actually going to order additional hardware, but his tone was such I questioned weather I wanted to. I asked about a replacement (a less than $3.00 knob) and he again used somewhat of a mocking tone saying he would never replace a knob I purchased 6 months ago. I had told him the project was delayed and I only installed the knobs yesterday, but apparently, he didnt believe me... implying I was a liar.I decided on the spot I did not want to give this company my business and we ended our call. Moments later, I called back to suggest there be some sort of disclaimer on the website letting people know Kennedy Hardwares expectation was that these knobs are only to be hand tightened. I had common sense, lots of experience restoring older homes and this was not made apparent to me. He didnt want any part of my suggestion... and all I was trying to do was help other future buyers from experiencing what I have. I guess the only way to help others is to warn them to NOT do business with this company. Apparently it was Mr. Kennedy I spoke with and on a 1-10 scale, with 10 being best, his level of caring about my experience with his company was a 0. Then he was rude on top of that. Amazing they are in business. Ill happily pay more to do business elsewhere.As a final note, he said these knobs were for restoration and decoration only, not for every day use. I believe this should be noted as well if this is the level of quality he is selling, but we never got that far. He stated they were authentic reproduction knobs, but that must not true, as the originals were not to simply look at. They were absolutely made for every day use.
Great experience, prompt shipping and affordable prices, I would definitely recommend and will buy again....Thanks
The set of skeleton keys arrived promptly and --- most importantly, included the key type we couldnt find to unlock drawers in an antrique breakfront. Thank you.
A great site for Hoosier parts with superior customer service and prompt shipping. So happy to find you.
Everything arrived on time, intact and in good condition. Seemless purchase, just what I wanted and expected. Would shop there again.
Great selection, prices and speedy delivery!
For years I had been searching to replace lockers on antique pieces of furniture. What I found from Kennedy Hardware was perfect, easy to select on line and delivered pretty fast. Ill definitely go back to the site as soon as I need it.
I ordered a set of skeleton keys, hoping to get my aunts vintage French secretaire open. Alas, none of the keys worked but I am giving Kennedy a 5 star rating because they arrived in a very timely manner.
Just what I needed. Very prompt
Overall I was pleased with the site and speed but we all know what postal rates are so charging over $25.00 to ship a few .90 cent parts is a bit much.
Items were as described. Fast Shipping! A++++
Great service, fast delivery. Will purchase from them again.
I just cancelled my order due to the rude customer service on the phone. There are lots of other places to get reproduction hardware. Ill spend my money with a company that appreciates my business.
Good selection. All items are exactly as expected and arrived faster than anticipated.
Good product, better than expected. Very fast order & shipping process.
I run a furniture restoration business and do NOT like to be gouged on shipping! My last order could have been shipped for about $1.50 but I was charged $8.00. Quantity discounts do not amount to much. Very poor CS.
Fantastic availability of specialty items with prompt, friendly service. Thank you, it works perfectly, Jeff K., PA
Wonderful service. Small order but very fast shipment and delivery.
Items came in a couple of days and are just as described. I recommend Kennedy Hardware to anyone looking for replacement parts.
I called to get a price from this company, and was assured they had the lowest price in the country. When I told them that I had found a company in Texas with a much lower price, but insufficient stock, the representative hung up on me mid sentence. There is no excuse for rudeness from or to anyone. I will not be doing business with this company.
Good products and prices! They had the wooden casters and glass knobs to finish the restoration of antique vanity.
Reasonable prices, quick delivery, good communication
Didnt see reviews until now, but have had nothing but GOOD service. Spoke with Tiffany, a co-owner, on the phone today and she said she and her husband took over the company not too long ago, so they are committed to improving customer service. We had ordered several different cabinet latches, bin pulls, etc for our kitchen and bathroom remodel. We werent sure which size/kind wed like best. After several months (remodeling always takes longer then you think), they allowed us to return them, no questions asked. We even had one latch break shortly after installing it, and they replaced it no charge. Will continue to purchase hardware from them.
Exactly what I wanted, price was fair and shipping was fast. Would use them again.
I placed an order over the internet with these people and gave them specific instructions on drop shipping the order to one of my contractors. They proceeded to change the address because, the girl in customer service told me, the address did not register in their computer. When I called to question what they had done the phone call was answered by a woman who constantly interrupted me and was confrontational and downright rude. When I told her that our company would never order from them again whe told me that that ok because we would never be allowed to order from them anyway and proceeded to tell me to go F__K myself! Unbelievable the crappy customer service that these people provide! After looking at some of the other comments that have been provided I cannot see how they stay in business.
I have to agree with the other reviews. I have spent over $500.00 with this business and have called three times to get help with putting a hoosier togeather and every time I speak to someone different and every time they are RUDE!! I will never do business with them again!! Every employee there needs to take a class on customer service! Im not asking for the moon just a little common curtisey!
They had the skeleton keys Ive been searching everywhere for! Thank you 😁
I did not receive my order via mail after a week, Kennedy Hardware sent anotherno problem.
Great product! Works perfect!!
Similar experience as the reviewer before. This company was unreasonable and unfriendly. I also tried to discuss a return and possible an exchange with no response but a caned policy of at 30 day return. Will never do business with them again!
Fast delivery!
All good.
Great to deal with
Perfect