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NAPA Auto Parts
901 Ogden Ave, Downers Grove, IL 60515, United States
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NAPA Auto Parts
Comments
Ti
Review №1

I stopped at NAPA to get a replacement bulb for my taillight. The gentleman who helped me provided outstanding service. He even let me borrow a socket wrench to make sure I had the right bulb and that everything was in working order. Absolutely fantastic service. I highly recommend stopping in here if you need something for your car.

Lo
Review №2

Went there for a product that they didnt have. The gentleman who helped me suggested a different product. He was real nice and explained how it works. Love the personal helpGreat place.

Ja
Review №3

Great place to get all your car repair needs and parts.

Be
Review №4

Was given the wrong brake caliper...this resulted in about 2 hours of wasted time and $10 in brake oil and bleeder tool that they would not accept as return. In the past I have trusted NAPA for the knowledge and reliability of their staff. However, this store has significant flaws in their staff knowledge and education in automotive parts. It seems another review had a similar parts issue with the same sales person who sold me the wrong part.

Ed
Review №5

Quality parts, Reasonable price and good service. What else can I ask ✅

Em
Review №6

Great service exellent prices

We
Review №7

One stop shop, had everything we needed

Da
Review №8

The girl that helped me misrepresents the great reviews and prior help Ive gotten at this location.After tearing apart my front end, I finally opened the front rotors to install them to cap off my rebuild... only then did I find the girl pulled 7 lug rotors...I needed 6. Thanks...

Ja
Review №9

I bought a car battery for my Ford Taurus here a few weeks ago. Really solid experience, from start to finish.I wasnt sure my battery was the issue at first so I called up the store and asked them a few questions. They suggested that I bring the old battery in and they would test it (free of charge) so I wouldnt buy a new one if I didnt need to.I brought the old battery in and they tested it right in front of me. Sure enough, my battery was fully dead. Im not car savvy so I really appreciated it when they explained that most car batteries last about 6 years and then showed me that my battery was actually 6 years old itself.Anyway, they brought out a new battery for me and rang me up. They gave me a discount for exchanging my old battery and another $10 off discount they had in a promo flyer. All told I paid $25 less than I expected to. One of the guys even got a handtruck out and wheeled the new battery out to my car for me (those things are heavy). Truly a 5-star experience, what more could I have asked for?

Bo
Review №10

This guys were great. They were able to get the part I needed in 3 hours. I called every other part store in the area and everyone else was next day.

eu
Review №11

Very friendly and helpful thanks

Ra
Review №12

As far as finding my part, they did indeed help me. As far as the employee attitude, Id have to give them a 1 star. Normally whenever you say hi to someone, they should say hi back. Not at this location. Specifically theres a goth girl at this location who is very rude and seems to be a know it all thats great but just have some common courtesy.

Jo
Review №13

Go here! Do not waste your time at any of those other stupid waste of space parts storesIve FINALLY learned that there is a huge difference in quality between NAPA auto parts and all the other stores.And a big plus was the knowledge of every single employee here is far superior that that of ANY other parts store employee.So youd be very wise to get in the zone and go to NAPA where QUALITY comes first!

Ba
Review №14

The wheel bearing on our trailer went bad while we were on the road. The people at the napa auto parts were great! They loaned us tools and had all the parts we needed. We were able to get everything fixed and back on the road.

Ri
Review №15

Friendly staff were very accommodating.Quality and affordable service.

Ja
Review №16

They always have great service.

CJ
Review №17

These guys really know their stuff and typically have what you need in stock. Friendly staff and decent prices.

st
Review №18

These guys are awesome!!! We r from indiana and went an hour away to frys and out altinator went out, they brought us the part and got us on the road, thank you

ju
Review №19

Great knowlegable staff, you definetly wont find that on amazon

Ge
Review №20

They know what you need and where to get it for you.

Jo
Review №21

GOOD STAFF THANKS

Va
Review №22

Jim helped me out in a time of desperate need for parts. I called auto zone and Oriellys and nobody had the parts in stock except Napa. Thank you guys so much !⭐️⭐️⭐️⭐️⭐️

Mi
Review №23

Very knowledgeable and friendly people to do business with

cr
Review №24

Top quality parts, great service, excellent knowledge

ra
Review №25

Great customer service

Vi
Review №26

GREAT!!!

Di
Review №27

Sometimes has parts other part stores dont

Su
Review №28

We get all our parts from there

Ca
Review №29

Ok

Ma
Review №30

Quality parts,friendly service

SR
Review №31

Great service

Au
Review №32

Blinker fluid

Information
8 Photos
32 Comments
4.5 Rating
  • Address:901 Ogden Ave, Downers Grove, IL 60515, United States
  • Site:https://napaonline.com/stores/il/downers-grove/901-ogden-ave?cid=pl_yext_gpc_GenuinePartsCompany_35734
  • Phone:+1 630-969-0969
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–4PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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