I write reviews for two reasons. Either because it would be a disservice to my fellow man to do business there or that it would be a pleasure. My experience was the latter. From the initial phone call to the farewell, I was treated with professionalism and respect.Both co-owners that I met treated me like weve known each other for a long time. Currently with racial tensions rising, I was still very comfortable to be there around two white owners and his crew, and nothing felt forced & fake. I am not white and I felt that I was treated like a nephew.The point is, you want to fix the glass on your car and quality workmanship. And yes, they do did quality work at a very fair price. However, what sets this shop apart, is the way that I was treated as a person, and this is a rare find nowadays.I wish this business much success and hope that they continue to thrive and provide excellent HUMAN service. Be encouraged owners, you guys are doing something right.P.S: If you take a look at some of the negative reviews, youll see that some customers maybe have not experienced enough customer service. Though everyone is entitled to their own opinions... Just my two cents.

I use them all the time on my fleet, mobile service as well as the shop.Rich, Joe and Walter do a great job !

Highly recommended great work very nice staff and very trustworthy.

Great service very fair pricing . Excellent craftsman.

Very professional and friendly with quality work done.

Awesome local business, Great experience.

Needs on a hurry a rear glass for my truck, they get me the satisfaction of fix my broken glass an not time!!Taken couple of days to get the specific glass required for my vehicle.Great and Outstanding service .

Nice people, fix my windshield very quickly

Its a real shame when a great experience is ruined. I came here 8 months ago for a replacement quarter window. Owner was very flexible and accommodating, did the work quickly and returned my car to me faster than expected. A couple of days ago I discovered the window was leaking so I called up Star and they told me to stop by.After finding the source of the leak the owner says no problem wait in the office ill have you outta here in 15 minutes. Thats when I begin to worry. He goes onto peel back the headliner and caulk around the window from the inside. In the process he gets caulk all over the head liner and trim. He goes onto leak check his work and follows that up with more caulking. Then he starts to clean the headliner with god knows what and proclaims hes done and closes the trunk. I go to check his work and the headliner is completely soaked and it and the trim is covered in streaks of caulk. He acts completely dismissive and tells me its just the cleaner. I tell him to grab a flash light and look closer. Furthermore, as we are talking water continues running down the inside of the window. He gets flippant and walks away to talk to other customers. He tells me come back whenever you want and leave the car so I can fix it. I ask him if he has to order a new rear window and he replies he wont and will seal it from the inside. He refuses to talk and just ignores me at that point. I drive home with a car in worse condition than I brought it.The next day I show up to discuss the repairs, again he says to leave the car and he will fix it. I politely ask how and thats when he gets belligerent, angry and threatening. He goes onto berate me and what right I have to ask how he will do the work and that he has been doing this job for 40 years. He goes onto tell me that he seals windows from the inside all the time and I should go google it. I did, and I cant find any source that says thats normal. I ask him if a leaking house window should be sealed from the inside or outside, he tells me from the inside. Thats a lie, thats how you get mold and rot in your walls. The water has to be stopped on the outside. I walk outside with his co-worker because he wanted to see the issue and he goes onto tell me that they seal windshields from the inside and I explain that makes no sense and every video everywhere shows the work done from the outside. This is an obvious attempt to BS me.So now I have to deal with a comprehensive claim with my insurance to get my car fixed because the headliner is glued to the window and likely will be destroyed when taken down.I dont recommend this place anymore, but if you do come here make sure your insurance will guarantee the work(they might pay for it, but they wont always guarantee it) or else youll be out of pocket when they botch it.Also, no face covering, no social distancing, nothing. I had my kids with me the first visit, him getting in their faces to offer them some key chains was nice, but not where theres a pandemic.

Forget Safelite, these guys are awesome. Half price, youre supporting a small business, and incredibly friendly service. I strongly recommend Star Auto Glass.

Absolutely great people to Deal with ! Makes life so easy !

What a great place. No wonder it’s 5 stars on reviews. They were able to replace hard to find glass on a rare sports car. The job was done flawlessly. Excellent pricing. Other glass places told me that they did not want to do the job because the car was difficult to work on being very rare and expensive.I cannot day enough good words about this place !!

Excellent customer service, outstanding job done ! we came in with cracked windshield ! They asked us to leave the car, called us few hours later for a pick up! They’ve done an excellent job on the replacement ! Quality work for a fair price

Went in with window not coning up Friday before Labor Day.2 hours before closing.They order part and had me out in 1.5 hours.New motorNot bad price

Great group of guys that know their business and have been helping our family for over 5 years. Quick service REASONABLE pricing and professional workmanship

Great job and fast, I didnt have to wait hours. A+++

I must say joe was friendly and I was treated very well. I will be returning when I have any future auto glass needs.

Have been using them for over 25 years. Great prices, honest, have worked almost miracle on some of our vehicles over the years. Would give them 6 STARS if I could.

Had an 830 appointment they had me out of there in 20 minutes great service!

Wow! Workers seem to like their job andlooked like they worked together well. Highly recomended.

Always helpfull and quick to get to the repair of your car.

The guys very polite and respectable, excellent job, highly recommended

The job was done professionally and promptly. Great customer service and honest auto repair shop. I was recomend customer and I am so happy that I find this service location who did get the job done for the first time. Thanks.

Excellent work and very nice people

Great group of guys that know their business and have been helping our family for over 25 years. Quick service REASONABLE pricing and professional workmanship

Was referred here and was impressed with the customers best interest. definitely recommend.

Awesome service by Star Auto Glass, Elmont, NY! Got me in and out in about 40 minutes! They changed my severely pitted windshield for me and it looks 100% better than before. Making an appointment with them was effortless. I only wish I had it replaced sooner.I will definitely be coming here for my other vehicles glass needs and telling others to so as well!

Great place to get your windshield done. Had a windshield replacement on my Mercedes Benz and it came out really good.

Fixed the rear quarter glass on my Mercedes very quickly and easily on a friday morning. Also vacuumed up all the broken glass on the backseat! Great prices relative to all the other auto glass repair shops.

Ive had several glass pieces done on several different cars. Ive always had an excellent experience with every visit. Theyre the only place I would bring my exotics to

Quick courteous service. Passenger vent window on 2016 Honda Accord. Tinted and installed.

Pays attention to detail went in for windshield an they also fixed my drivers side mirror at no cost an i didnt ask very nice

Stone chip filled in a jiffy. Reasonable price. My second experience here. Always a good one.

Wanted to recommend your windshield replacement services to anyone who is in need of a trustworthy partner. Keep up the great work, guys.

Great customer service and great work.whatever they say they do it.!!!

Always there to help. Friendly, quality service.

Wow this is one of the most affordable and well managed place I even being too, thanks guys

My first time using Star Auto Glass... Joe Sr&JrGave me the upmost in customer service. Very friendly and professional

As always, job well done.

These Gentlemen are always more then just kind they have exceptional service and go above and beyond to accommodate your needs! Thanks fellas

Reliable and reasonable. Great service

Nice shop, excellent service. You wont find a more honest shop

Had to get my tints removed for inspection! Very courteous and efficient!

If youre thinking about getting window tints, please dont waste your time at this place. Trust me its not worth staying local for these guys

They are understanding and accommodating

HORRIBLE experience . Employee ( I believe it was owner) treated me with disrespect. Charged me $40 to replace ONE rear view side mirror . I told him, I received this service before and it was $15 just to replace the glass . He told me “ to go back where I came from”. I told him what he said wasn’t kind. He said “oh well”. This was a horrible experience I will never spend my money here or anywhere where the customers are spoke to like this.

Great Customer Service and Awesome Work!

Great service, super nice and fast. Thank you!

They. Are. The best

Very nice staff!

They work fast!

Got photo inspection done withing 5 minutes.

Good work and quick

Professional!

Appreciable service