Nice Selection.. helpful knowledgeable

Finally a good inventory. Really neat and organized. Nice, helpful, patient staff. Really wish it was closer to me. This is a well run store. Not like the Flushing store which sucks.

Nice knowledgeable workers care about their customers cars. Bought a battery for Mazda CX5 both Henry and Tristjam J. Were very helpful. Thanks

Very good service. I forgot her name but her csr is #11.. Great to deal with. She knew what she was doing, ordered my parts no issues. She is A plus ➕

Order a part thrusday was supposed to recieved it friday, Went to the store now they cant find my information of the purchase, unorganized staff

Great place with great products. The tool loaner program is the best. I could easily loan the tool to do my vehicle job.

They have a great and helpful staff.

Autozone is a good place for all car needs. If they dont have it theyll find out where it is or order it. Easy going people in there. Once watched a lady try to return old ignition wires as if they were new but bad. They were 100% professional for almost 30 minutes as I listened and shopped. Lol I guess she was having a bad day. Plenty of parking. Theyll also come out to your car and help you. I give them a 5 star rating.

Was real fast no line

I was there this morning looking for 2 more cans of body paint and they had 1 color but no clear coating on display. Employee ANITA made a terrific effort to go to back after checking computer and found me a can of clear coat 👍. Her customer service was very professional and friendly 👌. Its employees like her who deserve a medal 🏅 and gave me an incentive to return this store for future purchases. 2 thumbs up to ANITA 🙏🇺🇲💯

Nice place to buy parts

One star for customer service, VERY POOR SERVICE, instead of the employee Sudesh R, help me a customer has to help me put my battery in the car and take it out. And very arrogant on top of it.

Amazing customer service, and they had everything I needed, saved me a trip to any major hardware stores in the area.

What do you really expect from your typical corporately run store. Short staffed most of the time so if its busy expect to wait especially if you have someone pestering them with a bunch of questions or for a specific part. I dont know how much you need to know about automotives or mechanics to work here but it seems workers do what they can. Do your own research and know what you need before coming for the best results.

Great help.

They just talk in the back not helping customers one guy looked at us and walked in the back the girls were messing around in the back jeff is the only nice guy there he is very helpful everyone else is very slow after I yelled then they help me very disappointed for waiting 20 min when no one was in front of me i go here all the time it A little slow but yesterday was the worst

I am former employee,AutoZone dont take of their employees,I have HR issue, cannot get any assistance from the manager, district manager neither the HR,call the Head office numerous time and leave voice mail,no one return my call,had to quit after 6 weeks with out any solution,would not recommend anyone going their to work.

Clean, staff were very helpful, typical AutoZone

Suresh was amazing. He went above and beyond from beginning to end. He acknowledged my stressful situation and jumped into action swiftly finding a solution fir my problem. Thank you Franklin square team for making my experience phenomenal .

All your car parts at one stop

Been going here for years always has what I need. Help is nice could use a boost in that area but overall car parts prices are ok not great but decent

Horrible customer service. Bought a battery for Honda Civic and was told it is too complicated for them to change it and I should take my car to the shop next door who would take $20 to change the battery. I mean Honda Civic is one of the most common cars out there and if they are not able to change its battery, I don’t know what car battery they can change. Should have gone to some other autozone. Will not be going there in the future

Very helpful and good customer service

Best car parts customer service was the excellent

I went there today as I was told to in order for the problem to be solved and then I was told to come back again next Wednesday. Unbelievable!

This place has knowledgeable people and professional staff.

Good service, I was attended to quickly

Terrible experience,very little knowledge,Ive been going there since they open, new staff is horrible, the woman knows nothing of job shes doing.The only one that knows anything is the manager hes a large man, knowswhat hes doing....I will not be going back, its been continuous struggle shopping in that place

Horrible customer service .. had 3 people working, i asked where to find an item she directed me to the wrong section in the aisle when i went back to the counter she went to the back. I was waiting for the other associate to assist me and as soon as he finished with his customer he said he was going to lunch! I had a quick and easy question would have taken 5 seconds but in the amount of time I waited I ended up finding the item on amazon and having it delivered for tomorrow., i hate shopping online but sometimes it’s a waste of time when you receive an experience like this!

Great place and prices for automotive deals

The store is very clean and they are very attentive to the customers.

Horrible service, unprofessional staff. Will no longer order my parts for my shop from this location or company !

Bought a set of headlight bulbs for $36. Came home and saw Amazon was selling the same ones for $19. Shop Amazon if you know what you need

Had exactly what I needed at the price I was expecting. Location was clean inside and out. Associates appearance and professional manners spot on. They quickly looked up requested part and retrieved it quickly. Was in and out in no time. Never had any issue couldnt find a better place at the moment this auto zone is the bomb highly recommend

Woman working is always rude! Shell never let you finish what your saying/asking, she always talks over you. Ive never had a pleasant or helpful experience with her. Horrible employee

Great service with honest salespeople about what things can be from a third party and when to go with the orginal fluids/ parts. Quickly checked battery which was fine matching battery tender result.

Sometimes they dont help, even if you look at them 🥺😌 well theyre just human....

Well stocked, good service and no lines during the day weekdays.

This AutoZone is next to my house whenever I go to the store in last ten years never see the full stuff working at the front always big line and last time I been on Sunday was v busy day they should have more stuff especially for weekend cuz its more busy then weekdays but only one person standing at the front and there is 11 people in the line in this crazy Corona time and there is no space for social distance

Very helpful service. They carry a wide range of products as well for just about every automotive issue. My battery replacement process was smooth and efficient too. My one complaint is that their car care products are way overpriced and can be found for half as much on Amazon.

Disgusting customer service. Dont even waste your time. NONODY WANTS TO WORK!!

One of the worst experience that Ive had this far at the location. Called multiple times to see if they have a specific item in stock and was put on hold for 10 minutes each time I called and they cut the line afterwards without anyone saying if its in stock. While the person who told me to hold, I heard the employees joking around and so on which goes to show whether they were really busy or not. Such a disappointment

If I cant find it theyll find it for me they always got what I need you come out to the car take my battery out test my alternator very helpful a good crew over there okay have a good day guys my name Gino with the dog

This location sales people have bad attitudes & they always busy with their personal cellphone.Thats why they dont have customer.. lack of customer service big time specially late afternoon . Anyway thats why I start going to pep boys by home depot even though its little off from my neighborhood but I still feel comfortable only because of they pay attention to the customer thats called Service. thats all I have to say .I hope Auto Zone management will look forward to their business.

Parts sales manager KEVIN JEAN was awesome. I had battery issue and he resolved it in few mins. He was very busy, but still managed everything like a pro. Very professional and polite. 5 stars for him.If u have any issue, i highly recommended him.GOD bless u man.

🤗🤗🤗🤗🌈💘🤗

Great service

Had exactly what I needed at the price I was expecting. Location was clean inside and out. Associates appearance and professional manners spot on. They quickly looked up requested part and retrieved it quickly. Was in and out in no time.

Good place to get a bang for your buck

They had what I needed, in and out quick and easy !

Not very helpful. Had to go to another auto store to get what I needed

This place is always great direct to the point of your needs.

I was in and out to get replacement parts for my car. Cant really complain.

Stop by for one item, ask question about something else, parts manger was very helpful left with several new item. Great service plenty of parking space.

Always very helpful with a free car Diagnostic👍

Very helpful staff!

Friendly & knowledgeable. I love the $10 AutoZone gift card they give for turning in old batteries.

Avi is the man. Helped me big time when I thought I was gonna have to take it into the shop and explained how to fix. Promote this man

Have good parts for my Infiniti Q50

I called the store to check my warranty. On hold for 5 mins I gave up.

Very slow and expensive

These guys are awesome!!! I know nothing about cars they helped me out and answered all of my questions. The sales person Kevin helped me change my oil and coolant in the cold!!

Looking forward to having you back!

Came by just to get some cleaning products for my car the staff here was very nice and attentive. I was able to find what i wanted at a decent price.

Close to home parking always available and nice to help you

These guys have a variety of products for each category. And the best thing is that they loan tools.

Friendly knowledgeable staff. Purchased car battery. In and out in minutes.

Its an improvement the staff are actually helping not making me stand there

Quick service reasonable prices..always find what Im looking for. Recommend AutoZone in general

The cashier Marsha it’s to bad she’s not for that job she made an order to be delivered I go there to pick up the part that I needed she said the order was canceled and was not there and that was there hours after it was supposed to be delivered, and she didn’t even issue me a refund she and her manager Eric couldn’t princ my receipt from the sistem and I have an account with the autozone which I will never use after those stealers or unprofessional people who work on this location

Ordered stuff, convenient pick up amd location. Helpful staff. Selection could be better

Im mixed about this store. The counter person could have stopped chatting and rung me up, but was I impatient? AutoZone may prefer to have staff find out the type of project their customers are doing, but it did seem an unnecessary wait for me.

The staff is very knowledgeable in the products are good

I wish I could give Avi one star. I called to price a battery. He said it was $139.99 and I’ll get 18$ back when I return my old battery. Which lead me to believe it was like $120.99 before tax. It came out to like $140 before taxes. When I questioned him his whole disposition changed. He was rude and defensive and never apologized for anything. When I spoke to the store manager, he couldn’t have cared less. He also never apologized. It took making a big complaint to receive 10% off for the misunderstanding. After I paid, Avi proceeded to put my battery in completely silent and with an angry face. I still said thank you at the end with which he replied a very aggressive and loud “YUP” with all the worst facial expressions. I wasn’t going to make a complaint until that moment. Awful service and I will make sure everyone I know goes else where.

Awsome

Great place to shop first thing in the morning....girl was awesome help to find what I needed.

Friendly and knowledgeable staff that can help you with anything you need for your car.

Great service. In and out seamlessly.

Very helpful. had questions and they had staff on hand to help me figure out what the right part for me was

Worst place ever. guy Chadwick Bask me for $8 tip upfront to change the battery. when asked for manager they said the they are in process of changing manager so no district manager is available. other guy helped me out but he agreed that the first guy was not supposed to ask for $8 tip.... Thumbs down to first guy

Good location! Convenient

Been there a few times good customer support prices are decent

Very helpful.

Close to my home. Always have what I need.

I am still standing here, 4 guys, waiting to check me out. Worst services, worst customer care.. never come back.

I always get good service whenever i go there .the people are friendly and respectful

Good store but just a bit messy..people are helpful

There always gently service and fair answers

Its a very good place for car parts an accessories. Also the clerks will personally help you with your car problem if they have the time.

Good inventory, but the sales staff is nit the most helpful

Customer services was trash, terrible, honestly felt disrespected. I asked for help to install a part on my car and they told me “they don’t go outside when it’s raining”. It wasn’t even raining!!!

A good place to get auto parts..

Great for prices on auto parts...

Best deal on batteries in my opinion

The worst customer service ever! They are more worried about doing their own thing instead of helping the customer. Will go out of the way to another store and not go back In there.

Really hot looking saleswoman there and intelligent

It was nice and good price also

Slow service

Had what I needed. Staff was helpful.All good

This place gets one star only because I have to give it one. Hoooooorible service. DO NOT GO TO THIS IF YOU NEED BATTERY SERVICEFirst here is some background:I bought a battery from my local auto zone in New Jersey 3 months ago. In the last two days I got the battery jumped twice because it wasnt charging properly. I did battery testing on it twice.So I walk in this autozone after being stranded over night on Long Island and the gentlemen working there comes out, pops my hood and claims his battery tester isnt working. He then says would you like for me to just swap out the battery? Yes I say. Then he comes back with a co-worker named Junior and says he cant. And that I should go to another store because they are short staffed. Mind you, it was just the three of us in the store and it had been the whole time I was there.My guess is that neither Junior or the other guy working there knew how to change a battery and just made up an excuse. They didnt even want to call another store to see if they had enough staff to do it.I wouldnt take my car here. If you need to buy a product...ok. But do not get battery service or anything else done here.