Superior Fence did a great job installing our fence and their installers were very nice, courteous and hard working. All o our contacts with the office personnel were great and very responsive to any and all questions. Questions were answered immediately or they got back with us the same day. The salesman was on time with his appointment answered all questions and gave us a quote on site after offering suggestions reviewing the project.We were very pleased with the total project.Bob
From start to finish the experience with the office staff and the install guys has been great. Juan and his guys did an excellent job installing my 6ft white vinyl fence. The fence is so straight and not wavy like some of the others in my neighborhood done by other companies. It makes all the difference in the world. Very impressed and happy.
I was happy with this company from start to finish. I got three quotes and not only were they the lowest, I worked with a man named David Irwin, who came out to the house to measure and was so nice and so professional, it was an easy yes. The ladies who answer the phones and take care of us and take care of payments were outstanding. My fence is beautiful and the installation was seamless. Truly, you couldnt find a better fence company to install your fence!!
I had a great experience with Superior Fence & Rail. From the beginning, I was given an installation time frame and installation occurred during that time. The fence technicians/installers, Tyler and Chad, showed up at the time I was told they would be here and they were both extremely helpful (made sure I was good with the positioning of the fence and how they would be installing it) and very courteous. They did a wonderful job. Andrea and Kat were in contact with me with timing updates and additional information. Just an all around pleasant experience. I would definitely recommend them for any fencing needs.
Replacing a fence is not necessarily as easy as it sounds especially as a hurricane approaches! These guys were exceptional in their level of care and follow through. Any issues were addressed promptly and they even replaced some gate ironware of their own accord when they surveyed to check work was up to par. I have no hesitation recommending this company and am very happy with my new fence
I couldnt be happier with the entire team at Superior Fence and Rail! My initial contact with Kat was very easy as she walked me through every step and answered all of my questions and a few along the way. On installation day the team of Tim, Tyler and Hunter showed up exactly on time and were extremely polite and efficient! They removed the old fence and replaced it with a beautiful vinyl fence. It transformed my backyard into a beautiful PRIVATE oasis in about 7 hours even as the temperature reached upward of 90 degrees! Wonderful team and experience! I highly recommend!! Thank you very much!!
What a great experience. Thank you all for your hard work. I am so pleased with everything. Dependable, Professional and Quality! It’s only been a couple of days but the compliments I’ve gotten have been amazing. Definitely would recommend.
Superior fence made the whole process simple from the start. They were there to give me the estimate when they said and on time and I was very pleased with the price and quality of the fence. On installation day the guys showed up on time and began working immediately. Chris and Dietrich were the best! they took the time to explain everything to me and answered all of my questions, and we even had a couple of laughs. I highly recommend superior fence for your fencing needs and Chris and Dietrich to do the job.
Superior Fence and Rail did a great job from start to finish. Our estimator/salesperson David Irwin was very knowledgeable, personable, and reliable. He was incredibly helpful. The office staff is super organized. Bonnie and Kat walked us through every step, kept us in the loop, and made the process a breeze. The installation crew did a great job communicating with us and installing the fence. We called several companies before choosing Superior, but chose Superior because they proved to be great communicators, reliable, professional, organized, showed up when they said they would, and did what they said they would. This process could have been challenging, but the staff at Superior made everything go very smoothly. We love our new fence and highly recommend superior fence and rail.
Superior Fence did a great job. Chris and Hunter were professional, accommodating and thorough in doing their job and explaining what I needed to do, which was really nothing as they handled everything from permitting to inspection. Their pricing was also the best quote I got. Id recommend this company to anyone.
Chris and Chad arrived a bit before the scheduled time. They quickly surveyed the areas to be fenced. They promptly got to work and were considerate of my wife’s ‘don’t step on the plants’ request. At a couple points during the install Chris asked for verification regarding our expectations and options, which we appreciated.From our initial contact with Superior ( Kat in the office and Dave in sales) to the installation and office follow up we experienced courteous and professional people. I would use Superior Fence again.
Highly recommend Superior Fence. The fence looks terrific, it’s solid, and level! Chris the sales rep, Lisa, Andrea, & Kat, the office staff, & Mauricio & Chad the installers were all very professional. We really appreciate your efforts to make us happy customers!
Just such a joy to work with from start to finish. The sales person I had was David and he was so patient! I changed order several times. The crew was outstanding and Andrea & Kat in the office was such a pleasure to work with. Highly, highly recommend do not even waste your time getting any other estimates like I did as they were all very unreliable and sketchy. Thank you so much for making my whole year!
Outstanding customer service and end result. I love the fence and found the process to be 100% professional from start to finish. Communication was excellent, beginning with Brian Rooker the estimator, Kat Horn in the office who always kept me informed, and with the installers, Tyler, Hunter, & Chad who did a phenomenal job of accommodating my site needs and performing a beautiful installation. Truly, I could not be happier.
Tim and Tyler went Above and Beyond! They resolved issues with plants growing on boundary line, removed old fence and did a work around with a palm tree interference. Then they installed our 6foot fence. Excellent job. We are so happy with the results. They are skilled, professional and prompt. I highly recommend Superior Fence.
Chris and chad are the best. They showed up on time and started immediately. They explained everything to me and answered all my questions It was just a wonderful experience. Thanks
Team was very responsive, both in the office and on-site. Low stress experience and fantastic results. They even were back out within 24-hours after our inspection cleared and filled the gaps between our fence and the neighbors. Excellent work team! Highly recommend.
Everyone at Superior Fence & Rail are fantastic, from the owners, office staff, and Joel and his crew. The fence is beautiful, the whole crew was professional, courteous and punctual, they left everything clean and neat. Joel explained everything before they started. I recommend them very highly, they are the best and you won’t be disappointed. I give them 20 stars.
The team kept in great communication throughout the process. Tim and Hunter did a fantastic job with the install! They communicated with us on any items that were of concern and completed the project within the day. Great experience with Superior!
With the professional assistance of Gary, Andrea and staff at Superior Fence & Rail, our recent vinyl fence installation went very smoothly. The installer, Juan E., did an superb job and left the job site neat and clean. This has been our second experience with Superior Fence & Rail, each time proving to be a positive one. We would highly recommend Superior Fence & Rail.
Had Tim, Tyler and Hunter from Superior install Trex fence. They were so professional, kind and courteous. New their business worked tirelessly. Could not recommend any other company or this service.
I was very impressed with Superior Fence from my first call for an estimate all the way through to the final installation. Everyone I dealt with was very courteous and professional. They always kept me updated on the status of when my install would take place and even when the builder inspectors were coming. The fence looks amazing and I would highly recommend anyone looking for a fence to call Superior Fence and Rail. They certainly know how to treat their customers.
Overall had a very pleasant experience. Was quoted the best price out of 3 companies. Estimated install date was 7-9 weeks and it was done in 6 even with a HOA hiccup. Installers Tim, Tyler, and Hunter arrived on time and made sure to double check all their steps with me along the way.
Andrea, Kat and Lisa were great. Friendly and knowledgeable. I highly recommend this company.
Awesome job these guys did....... would recommend this company. high marks
I am very happy with the quality of my fence and service provided. I would recommend Superior Fence without reservation or hesitation.
Thank you so much for such an excellent job. Tyler and Chad were were great....very friendly, professional. Awesome job guys. I would highly recommend them. Great company.
Everyone at Superior Fence is wonderful. Our new fence is gorgeous and secure. Rocco our installer was amazing. He was able to take down our old fence and put up the new one all by himself in one day and did a great job. Highly recommend this company.
From start to finish Superior Fence was very accommodating in working with us since we were having a pool constructed at the same time. The office personnel were also a delight to speak to and get up-to-date information. Communication is priority with them and that was very important to us and appreciated.
We could not have been happier with our experience with Superior Fence & Rail. From our estimate with James, to the install of our vinyl privacy fence, we were beyond impressed with the attention to detail and great customer service we received. James our estimator was on time and very professional and informative and got us our estimate very quickly. We got our quote in mid December and were told we would have our install in approximately 6-8 weeks to allow for permitting and materials to be obtained. Kat, the scheduling coordinator was always in communication with us and kept us up to date as we approached and scheduled our install. We were given lots of helpful information to prepare for our property for the installation day. The day of the install we could not believe what a thorough and excellent job our crew did on our fence. They arrived on time, got right to work removing our old chain link fence and installed our vinyl privacy fence all in the same day. Our inspection was completed and was passed just 2 days later. Superior Fence & Rail is one of the few companies in recent years that we’ve worked with that we would recommend to our friends and family without hesitation.
Superior Fence & Rail recently installed a new aluminum picket fence w/2 gates around our back yard. The office staff was very professional and paid attention to every detail before and after we signed the contract, including prompt follow-up calls after permitting, scheduling, installation and post installation, to make sure we were informed and happy with the completed product. The installation crew was prompt, courteous and did a very professional job. I would not hesitate to recommend Superior Fence & Rail for any of your fencing needs. Thanks for a job well done from start to finish.
Most important, is that they back their product. And if something happens to the fence they come back and make it right. Always sending a professional team to to do the work. They listen to your needs and recommend the best for your needs they and make it work for you! Just a call away and they will send the team out. An extra shout out for my team yesterday Juan and Felix !! Amazing Customer Service...I just cant say enough for these two gentleman. They are such a great asset to Superior Fence & Rail..Again, Thank you!! It is great doing business with people you can trust! : )Christine WCape Coral Fl.
Reasonably priced, professional and courteous service. The property was cleaned up after installation and all questions answered .Special shout out to Felix, Dietrich and I believe the other worker was Jose. I would highly recommend “Superior Fence” they made the process from initial contact, through the permit process and installation a pleasant experience.
The crew was there before 8am on both days. They worked through so pretty powerful storms. They-re very friendly and extremely proud of their work.
We had a fence installed by Superior Fence and Rail at our home at the entire process was seamless. We called and had an employee here to measure and give us an estimate for different options. We had our installation scheduled and received a call that they had an earlier appointment available so we were happy about that. The crew arrived on time and were very professional. The fence looks great and the yard was cleaned up very well. We are very happy.
We hired Superior Fence & Rail to install our fence in Babcock Ranch, FL. Everyone from David (the estimator) to the ladies in the office, to the installers Tim Messer and his team Tyler & Hunter were professional. Perfect installation. They arrived on time and cleaned up every scrap of paper, rocks and even raked the excess dirt. Every step including the HOA was taken care of. We did not have to do a thing. We were happy that all of the people we dealt with spoke clear English. As a Senior clarity at every step was important. WE 1000% RECOMMEND SUPERIOR FENCE & RAIL.
Thrilled to have our fence installed! Fence is beautiful, straight and level! The installers worked hard and consulted with us as needed. Communication and customer support is excellent. The timeline was longer than we expected, but certainly worth the wait. reasonable price. Highly recommend Superior Fence!
Paper work, permits and scheduling for installation where on time. The crew removing our old wood fence and installing new vinyl fence were very professional. They cleaned up the worksite of all debris and old wood fence. The Superior Fence office followed the status of the county inspection procedure and sent us a copy of the approved permit. The Superior Fence team did an excellent job.
Chris and Tyler did an awesome job in putting up the fence for our back yard.
Good product at a fair price. Professional and friendly associates. Installers were on time, explained the process, and worked efficiently. Very pleased with the outcome.
Installation went flawlessly. Tim M. and Chad did a great job. Would recommend this company.
Chad & Chris did a great job installing!
Excellent Work! Installation was completed by Tyler, Chad, and Felix. They did a great job and answered any questions I had. Highly recommend!
We had Tyler, Brennyn, and Logan install our fence and they were all very nice, polite, and professional workers. They did the our fence quick, efficient, and great quality. My husband is very picky and has an straight eye, Even he was extremely pleased and impressed. Overall great experience and no complaints here! Would 100% recommend this company!
Work was completed in good order. the crew was responsive to my needs. I would recommend the company.
The installation of both my Gates went very smoothly . This is a GREAT Crew..Juan, Felix, and Dietrich..Very Professional and Courteous and I would highly recommend them for anyone...
Superior Fence & Rail was very professional from the quote to the installation! Chris and Chad got the job done quickly and were very friendly. The owner stopped by and explained why they choose the top grade materials. My dog was so happy to be able to romp around the yard once again, thanks Superior Fence & Rail for a job well done!
The entire business from the estimate, to the installation and everyone in- between were polite, kind, and professional. We had a hiccup with our fence plans with our HOA, they worked with us and redid the plans. The fence was still installed on time. I have had to work with many construction-type businesses in the past, Superior Fence and Rail is the very best. Excellent workmanship and terrific people.
Excellent customer service from start to finish. Installers were amazing. Both crew and project manager explained each step with detail to ensure we were all on the same page. Time estimated to finish was met and actually finished early. Quality job, quality product. I would highly recommend this company!
The Superior team did a great job for us from start to finish. I would recommend them highly!
These people were amazing. The quality and attention to detail is crazy good. They took such great care to ensure the fence was even and clean. They went in the yard and cleaned up at the rocks the dug up and washed down the fence before doing a walk though. I highly recommend using them. The crew was so sweet and the office staff was so nice and helpful.
Superior came highly recommended to us and they did not disappoint. We were very happy with the value and the customer service was great.
Chad and Felix arrived write on time, and did a very professional install. I highly recommend this contractor. Great price and service.
Outstanding company!! I contacted Superior Fence as they had installed my fence last year and a recent storm had caused 2 hugh tree limbs to fall on my fence. First, I was impressed at the quality and workmanship of the fence as it did not come down or buckle, however the top railed was crushed. Andrea was very friendly and helpful in setting up someone to come out to access the damage and give me a quote to fix it. They came out the same day and the price to repair the fence was not only a relief as it was so extremely reasonable, but the repair was perfect. I would highly recommend this company and not hesitate to call them for future jobs (I had called several fence companies before choosing Superior fence and none of the companies showed the integrity, honesty and ability to install my fence but Superior fence. )They have earned their name and I have recommended them to several neighbors. Thank you,CMCape Coral
The whole team at Superior Fence was so kind and kept us up to date every step of the way! The final product is great and helped our house look and feel finished.
Andrea was responsive and helpful throughout the process, and were very happy with the end product !
I’m very glad I called Superior to quote and install my back yard fence. My salesperson was very professional and measured and produced multiple quotes during the appointment so there was no waiting. They supplied everything including the permit and marking services for buried utilities. They actually installed my fence two weeks earlier than scheduled. My installers, Tim and Brennyn were both professional hard working guys that were there before their scheduled time and worked non stop to get my project completed in a couple of hours. I was very impressed. I can only say good things about Superior Fence and Rail, and would highly recommend them if you’re in the market for fencing!
This company is the best....They worked with our HOA and kept us informed on everything that was going on,The staff are all so nice and professional...Would hire them again ....
I am extremely happy with my fence installation. It looks great and is exactly what I wanted. Chris, Chad, and John did a great job! Very professional.
The Crew from Superior Fence were out on a Saturday to install our fence. They were on time answered our questions when asked. The salesperson Gary was at the install. The crew when done cleaned up after themselves and wiped down the white fence where some dirt had gotten on it. Im a Realtor and having a professional company means everything! I will refer them 100%
We contacted Superior after closing on our home so we could fence the back yard for our dogs. From our initial consult with David, through the installation process, our experience was stress-free. They delivered on their commitments all along the way, and adhered to the timeline we had established. We were lucky enough to have Jae, Tim, and Brennyn as our installation crew. They were highly skilled, professional, hard working guys who definitely made a great team. We are extremely happy with the product, the workmanship, and all of our interactions. We would highly recommend Superior, because they truly are!
The 2 guys that came to my house and actually did the work on Jan 6th 2021, were very nice, professional and neat. I have my own business and if these guys worked for me, I would give them a nice bonus. Good experience. Thanks guys
Absolutely spectacular service and product. We were pleased with the ease and responsiveness of the entire team through the whole process. To top it off they had a great price for the quality of the fence and support they provide. They saw to it that we were completely satisfied. I highly recommend this company and would not use anybody else for future fencing needs.
Superior Fence nailed it. They were very helpful with all aspect of the project from design to permits to build and final CO. I would highly recommend this company to anyone looking for a new fence.
I’m happy to report my excellent experience with Superior Fence and will recommend them to friends and neighbors. Reliability, licensing, pricing, conformity with my HOA rules and courteous service were critical priorities as I started my fence contractor screening process (utilizing web searches, the BBB, “home improvement” apps and word of mouth). Of all the responses, Superior met all my initial screening needs and, then, a courteous and on-time estimator, James, showed up and answered all my questions with knowledge and patience. The quote was surprisingly reasonable. I was pleased. Soon thereafter, and throughout, I was placed in the courteous, professional and knowledgeable hands of Andrea and Kat at their office, to manage the contract, permit, scheduling and follow-up needs. Now, I was impressed. Then, just this morning, the amiable installer duo of Tim and Jae show up, perfectly on time and stocked with neatly arranged supplies and well organized equipment. These two seasoned professionals displayed a strong and professional work ethic throughout the day - even catching the attention of a neighbor, who couldn’t resist coming over, totally unprompted, to pay them a compliment. The work was completed ahead of schedule. Now, I am a completely satisfied customer. Job really well done, Superior Fence!(For the record: This was a small-ish, one day, residential, single townhouse project. Superior is a very big shop and didn’t have to treat me as one of their large, important customers. But, they did. Because, it seems, this is simply who they are.)
I am writing to express my extreme satisfaction with my fence installation by Superior Fence and Rail. The experience from initial contact through sales, scheduling, permitting, removal of old fence, installation of the new fencing and clean-up exceeded all of my expectations. Everyone I encountered during the process was extremely courteous and professional. I cant say enough about the installers. They listened to my concerns and addressed them. They were very courteous and delivered a quality installation. I would strongly recommend Superior Fence and Rail for your fencing needs.
From the moment that I contacted Superior Fence & Rail to get someone to come out and give a bid until completion of my fence, the entire team (from the estimator [James], the office staff [Andrea and Kat], owner [Gary], and installer [Chris]) was always professional and on time. They were always kind, responsive, and when I saw them in person, they had a smile on their face. After the initial fence was completed, I called them back to install another fence around my pool equipment and they came out quickly and it is absolutely beautiful. I could not be happier. They helped created a tropical oasis in my backyard. THANK YOU! The quality of their work is absolutely superior and they honor their name. I highly recommend (and have) Superior Fence & Rail!
Great service. Great response to my numerous questions and issues. Definitely recommend for your fence installation.
They did great work, would use again.
They showed up early and done by five in the afternoon. Cleaned up the old fence and hauled it away.
I am very pleased with the fence that Superior installed for me. The compliments does not stop. Everything went smooth without delays and the crew was very courteous and nice and professional.Strongly recommend Superior Fence & Rail
Very easy and smooth experience from design, permitting and installation. The crew was super fast and the office staff were very communicative and transparent. They were even able to move us up in the schedule so are install was completed a few weeks earlier than expected.
Superior Fencing made getting a fence a super quick, easy & pleasant experience. They took care of minor issues we had with getting a permit making this a stress free experience. Tyler, Jae & Larry installed the fence in a matter of hours and I was so impressed with how quick and beautiful it turned out. We will keep them in mind for future projects and highly recommend to anyone on the market for any type of fence! Great price point too and honored a military discount. Thanks again!
Reasonable prices, pleasant to work with, and made every step easy! I highly recommend this company for all your fencing needs!
I was reading there reviews and they are very good so I hired them to install a wooden privacy fence and a section of chain link fence. This company was on time amazing people to work with between question,answering my calls the installers work hard and professionally even in the rain they made my day an was able to complete the task at hand. Very highly recommend to anyone needing and type of fence railing exc. To them I am going to have more work on my property of fencing getting done only by them for the great job they have done for me. Thank you all at Superior Fence and rail .
Very Professional. Priced right and excellent communication on timeline of work start to finish.
The Fairwinds HOA has been using Superior Fence & Rail for a few years and are never disappointed with their workmanship, quality of materials and communication pre/post work. Their latest work for us included restoring/rebuilding a 660 security fence - awesome job and great crew! I highly recommend Superior Fence and will always consider them first and foremost over any other fence company in SW Florida! Thank you Superior Fence & Rail!!
Superior Fence installed our fence on 8/13. Every step of the process went smoothly. David did the estimate and emailed the contract exactly when it was requested. Andrea and Kat, in the office, were fantastic in keeping us updated on the process and scheduling the installation date. They even handled the HOA approval, which was a big relief. Andrea was so nice about he credit card processing when I had a concern. Despite all of the trucking delays and material shortages, that are happening now due to the current events, the fence was installed within the estimated time set on the contract.Tim, Logan, and Brennan did the hard work installing the fence during extreme heat and humidity on a no breeze, full sun day. They barely took breaks and the fence was completed in 1 day. The company name, Superior Fence and Rail, is perfect because the customer service really is superior.
I contacted three fence companies for my project. Everyone quickly visited and provided quotes. Only Gary from Superior Fence proposed a realistic plan that met the county permitting restrictions. They clearly communicated what I need to prepare my yard. The job started as scheduled and was completed in one day. The crew (Chris, Frank, Tim, and Chad) were friendly, helpful, quiet and respectful to my family and my property. Superior was not the lowest quote, but they listened to what I wanted, proposed a realistic alternative that was approved by the county and did a great job. All the neighbors have positive things to say about our new fence!
I recently purchased a home in the Cape Coral area which badly needed a new fence and decided to give Superior a call. The installers were prompt and diligent, finishing the entire project in a single day. Additionally, I received calls from Andrea periodically to ensure, that as things progressed they were to my satisfaction. Lastly, Andrea helped walk me through the final stages of inspection and was exceedingly helpful throughout the entire process. The entire Superior team was kind, friendly, and exceptionally hard working.
Superior Fence made having a fence installed a positive experience. The office staff was always responsive and installation was when promised. Would definitely recommend this company
Superior Fence did a fantastic job installing our new privacy fence. Chazz, Logan, Tyler, and Brad worked their tails off for two days leaving us with a wonderful new addition for our new pool. Thanks guys! - Dean Cerdan
We had a great experience with Superior Fence & Rail. Starting with the Project Consultant David Irwin, who walked our property with us and advised how they would handle gaps to be secured with our neighbors fence, to the installer, Joel, who went over the plans with us prior to beginning work, and consulted us when the gate placement changed a bit due to our plumbing, everything was handled in a very courteous and professional manner.The supervisor Gary was on site at the beginning of the installation and was there at the completion. I was concerned with the installation because our property is heavily landscaped and we have numerous trees and roots everywhere. I could not be happier with the work, it looks great and our two dogs are very happy they now can go out and run in their yard, no longer leashed!
If there was an option for 10 stars, I’d be giving it! Andrea, James and Charles were top-notch! From the moment I scheduled the estimate, to the finished product, this team treated our new home with the utmost care and provided exceptional customer service. They had a competitive price and were able to accommodate our moving schedule. Charles called me the day of the install to talk through a few modification options and provided a great solution that met our needs. Andrea was extremely responsive and proactive and helped guide us every step of the way. She was available for every question and concern we had. I cannot say enough positive things about Superior Fence and Rail. Not to mention, the fence looks AMAZING and now my dogs have a secure and private yard to play in. Thank you Andrea, you have helped make our new house a home!
Love my new fence. Great aesthetic and functional addition to my property. Everything thing went smooth and as promised. Tim and Jae were professional and personable and hard workers. Installation went smoothly and response to fix minor items was prompt and satisfactory.
The entire experience was positive! Andrea, Bonnie, James and Kat were amazing. The work crew were phenomenal! Definitely will utilize them again in the future.Thank you!
By far the most exceptional customer service and quality work. Ive dealt with contractors over the past two months and these guys are far superior! Highly recommend and my vinyl and metal fencing looks amazing! Great pricing, exceptional work, quality all around.They deserve 100 STARS! Dont know why you would consider anyone else. Superior is SUPERIOR!
I ordered my metal fence on April 20th. The payment hit my credit card April 22. I dont have time to tell you everything this place has put me through. Today is August 6, 3 1/2 months later and.....I STILL DONT HAVE A COMPLETED FENCE!!!!!The response they gave is false. They told us the missing fence pieces were due to a messed up order. Now they are saying it was delivered damaged. This is a lie. Jeez I get upset, and then missing pieces are available the same day (today). What an UNBELIEVABLE coincidence that after 3 1/2 months the fencing is available today. I guess I should that my lucky stars that it only took 3 1/2 months.If you want excuses lying central. This is your business. Its all yours.So they came to install the rest of the fence. That should do it. But wait! They installed the gate wrong. Okay, they said they would come today to fix it. But wait! They didnt show up. In 9 days it will be 4 months. They got paid though.
The fence looks great...everyone at superior fence was professional and knowledgeable from the office to the crew installing the fence...special thanks to Andrea,kat,Kat, Bonnie...and Gary and his crew....great job..
We had an excellent experience with Superior Rail! Everyone was super accommodating and helped us pick the best fence for our yard. They also handled all the annoying HOA paperwork! Once everything was finalized the fence was up in a matter of hours. Great customer service! We loved working with Andrea, Chris, Chad, and Brennon! Highly recommend for anyone in SWFL!
If you need a fence - I can highly recommend this company. Estimator was very nice - office lady Andrea did all the paperwork and the permit in a reasonable time, the guys showed up like they told me, it was a 2 day job like they told me. And result - I have a really beautiful fence !! I am happy and want to shout out a thank you very much for the great work. The guys worked very hard, everybody was in a good mood. Thank you again Andrea - and especially - thank you to Frank, Chris and Geo.
I solicited 3 bids for an aluminum fence and therefore dealt with 3 different companies. Although Superior was the mid priced bidder, I ended up having the greatest level of comfort doing business with them. All work was done professionally and on time, and their process is hassle free. They were also the only one to provide concierge service, as they handled the HOA approval along with the permitting process. We are very satisfied with the final build, and so are our dogs!
After speaking with a number of fencing companies, I selected Superior Fence to install a fence around my yard and a privacy fence next to my garage based on their pricing and my positive experience with their sales rep, James, who I met to talk about options for the fence for my yard and their office manager, Andrea, who patiently handled all of my change requests for the first fence and arranging for a second privacy fence next to my garage.Tim and Frank installed the first fence. They were professional, polite, answered all my questions, and left the yard neat. I called Andrea after the installation to tell her about a problem I had with one of the gates not closing by itself. She arranged for someone to come out and fix it on my first call!Chris installed the privacy fence. He was on time and confirmed the layout of the fence and gate before starting. He was professional and polite as well. He installed the fence quickly and left the area neat.It is important to me to deal with a company that values customer service. Great job, Superior Fence. A special thanks to Andrea for her patience with all my change requests, new requests, and delays.We love our fences!
Excellent work done by several hard working individuals including those in the office. Thank you.
Experience was excellent from start to finish. This is my 2nd time using Superior Fence. They installed a fence for me at my home as well. Both times the service from the estimator/office staff to the install crew was top notch. The owner worked hard to get me worked into their busy schedule. I highly recommend this company.
If I could give Superior Fence and Rail 10 stars I would but since I can’t I’ll say this. If you are looking for a top notch fencing company to install your brand new fence do not hesitate to use Superior Fence and Rail. Not only are they super friendly, but their customer service is outstanding, the communication/followup is remarkable (which is huge now a days), and the product quality and workmanship is unbelievable. From the moment we called for a free estimate, to them handling the permitting process and up to the install date, the staff was nothing short of excellent. From the sales rep James, to the office staff Andrea/Bonnie and of course most importantly the install team Tim, Tyler and Chad! These guys arrived early, worked diligently and even helped us navigate some install obstacles to insure there were no issues with inspections. Everyone we encountered at this company never wavered when it came to our happiness and of course our budget. They are beyond reasonably priced, punctual, professional and honest. They do not try to rip you off and put more money in their pockets. Our fence looks great and I couldn’t be more satisfied. Thank you Superior Fence and Rail we applaud you!