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Verizon Authorized Retailer - Cellular Plus
2207 S Douglas Hwy, Gillette, WY 82718, United States
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Verizon Authorized Retailer - Cellular Plus
Comments
An
Review №1

Justice was very helpful and fun. She answered every question we had. Her customer service skills are spot on.

Au
Review №2

I went in to update my iPhone. I knew what I wanted and was not interested in sale pitches. Stephanie the store manager helped out so we didn’t have to wait for the other employees to finish up with other customers. She was very fast and personable! I left happy and was grateful for her approach to get me what I wanted! Thanks again Stephanie!

Br
Review №3

This store is a perfect example of why people are shopping online instead of in store purchases. First of all the phone that I ordered, that they didnt have in stock, took 7 days to get there when they told me it would only take three. Then after waiting a week they would not match the online price and ended up charging me an extra 75% higher than the online price. When I asked them why that is they said we dont know but if you dont like it you can take your business elsewhere. So after I decided I was tired of waiting for the phone it took them an hour and a half to simply activate a phone. I could do that myself on the internet in about 20 minutes. I will not be spending any of my several hundred dollars at this store ever again.

Al
Review №4

Danielle was awesome to work with! We were moving my phone and Apple Watch from AT&T to Verizon. Several employees told us we wouldn’t be able to transfer my watch’s cellular plan to Verizon, but she told us right away that she’d be able to do it for us, and she did! She was very friendly and knowledgeable. 10/10!

Ch
Review №5

Justice is very help and took care of all of our needs with good knowledge and confidence. She was pleasant to work with and explained to my satisfaction. Thank you.

Sh
Review №6

Totally unprofessional service. I was so disappointed because I always get great service in Atlanta! The manager Eric one less to accept an unacceptable job a screensaver with bubbles in it. Anyway thats your people they didnt have one so when I said put my phone back like it was all he has one now but did not answer the phone oh thats weird Okay city of Atlanta shut down all Pub thats okay Stewart Lee interesting

El
Review №7

Justice was so friendly and very helpful in meeting our needs. Highly recommend her for any of you phone/watch needs

Je
Review №8

Shaelee was amazing and polite with lots of knowledge. Her supervisor also was very helpful.

Be
Review №9

Didn’t come with an easy issue for sure, but WOW justice and her team were amazing! So friendly and helpful and that’s the short answer. For sure my best experience.

Sa
Review №10

Justice so helpful and kind during the whole experience!! So friendly to us and was patient with our child.

Ch
Review №11

Eric was very courteous and helpful. He went above and beyond helping us set up our childs account and adding a smart device. He was knowledgeable and answered all my questions. I would highly recommend him.

An
Review №12

Stephanie helped me through the process of switching to Verizon from spectrum mobile. Spectrum mobile made it extremely difficult for this process. It should have been smooth sailing and it was not and it was all on spectrum mobile’s end. Stephanie made the process bearable she was amazing and I would go back and work with her anytime. She texted me with her personal number over a three day period to check in with me and keep me posted about what was going on on my account with my two phones. Unlike spectrum mobile because we had to reach out to them and get transferred to 15 different people every time we called nobody could seem to get us the answers we needed. They were very unprofessional and I would not recommend spectrum mobile to anyone. My husband also uses spectrum mobile and he is not even able to view his own phone and account online. Stephanie at Verizon in Gillette Wyoming was amazing at her job.

Ri
Review №13

Evan was very good at his job. Took very good care with me getting a jetpack!!!!

Sa
Review №14

Shaelee she was amazing! Answered all my questions, was very kind, showed me all my options. Great experience all around. I

Sh
Review №15

Katrina & Emily were great! Will feel very comfortable coming back for their help if I need it!

Di
Review №16

Justice was very helpful and patient with my husband and I as we upgraded and swapped phones around. Her kindness and patience was a breath of fresh air!

Wi
Review №17

Kims excellent customer service made our visit to the Verizon store the best experience!

La
Review №18

Justice and Katrina were very helpful in getting me set up with a new phone today. Found me good promotions and made it all quick and easy! Thank you!

J
Review №19

Courtney was super helpful, polite and nice to work with. Even when the store was slammed with customers waiting, she was calm and kind. Great customer service!

Lo
Review №20

JusticeJustice was very patient with my many questions. She was most helpful even when I asked for additional explanations numerous times. I appreciated her friendly approach and helpful nature.

Vi
Review №21

Bryson was excellent. We came in to buy a new case for a new phone. He offered to set up the new phone and applied the phone screen and case. He deserves a steak dinner.

Ra
Review №22

Justice was amazing!! Got my phone hooked up and got me on my way in record time! Answered all my questions and never got frustrated with me.

Ri
Review №23

Justice did an amazing job today I highly recommend her.

Am
Review №24

Bryson was extremely helpful and kind! He did his best to get me what I needed and I would recommend him to anyone!

Le
Review №25

Justice is very great. She worked her hard with customer service to transfer me over from at&t

Br
Review №26

I went into the store not expecting them to have the phone I wanted in stock. I walked out with the precise phone I wanted everything transferred and satisfied. I definitely reccomend checking them out.

Sc
Review №27

Was greeted at the door and helped as soon as it was my turn. Provided prompt professional service and took care of my needs.

Lo
Review №28

Jacob was very helpful and patient with me! Great job!

Du
Review №29

The person help me right out fix my phone real helpful kid thanks

Am
Review №30

Shaelee by far the best experience I have had!

He
Review №31

ShaeleeShaelee was fast and efficient. Friendly easy to get along with.

ye
Review №32

Good but i would like to know when the phone will be reactivated.

Tr
Review №33

Eric was excellent Guy to buy a phone from! Very courteous, patient, and helpful person to work with. Would recommend him to friends and family.

Tr
Review №34

Justice was super friendly and very helpful getting me set up with my new phone!

Ca
Review №35

Bryson was awesome, so very helpful. He has a great personality. Thank you.

Da
Review №36

Very professional and pleasant sales person. Katrina was fantastic! Experience was painless.

Jo
Review №37

Eric was great to work with! He took the time to look through my account and got me several discounts! Will definitely come back to him!

Ka
Review №38

Shaelee was great, helped us set up our new phones. Made things super easy!

ma
Review №39

Bryson was amazing at going through my new phone and watch with me

Ca
Review №40

Bryson was really helpful. He was able go help us with all of our questions about our bill that other people couldnt answer.

Lo
Review №41

Justice, Did a great job at helping me pick out a phone for my mother.

Ju
Review №42

Justice she did a excellent job. She was very helpful and nice. I would like service like this at any place of business that I go too! 5 Stars

St
Review №43

Justice has been very professional and thorough in finding what we need and want. She has explained the situation to an onry old goat and been very helpful.

Be
Review №44

My representative was really good other than she missed I had device dollars from Verizon so now I have to wait on a credit on my bill.Also, the fees are outrageous. I guess they’re the same at all cell phones stores but they’re so expensive.

Sc
Review №45

Bryson was excellent in helping me make an informed decision in to upgrading my phone! I was unaware of a promotion that he brought to my attention and I will be leaving the store in a very happy mood!

Oa
Review №46

Justice was very helpful in setting up my new phone and explaining differences between phone models.

G
Review №47

Justice was such a huge help and I love the new products. Loved it

Ch
Review №48

Justice was awesome and did a great job getting my phone stuff transfered over after being on the phone with Verizon 3 times in 2 days and no luck with them, highly recommend her! Thanks again!

Ja
Review №49

Shaelee, was awesome and very fast and knowledgeable! Definitely recommend her and this location.

An
Review №50

Shaelee worked with us. She was really helpful. Overall nice person. Great

wi
Review №51

Shaelee did a great job. Was fast and efficient.

Da
Review №52

CourtneyWas such a pleasure to work with. She was truly the Best!!

Je
Review №53

Bryson was very knowledgeable and extremely helpful. Very easy to get everything set up.

Ka
Review №54

Shaelee was great and very knowledgeable! Helped me out quick.

Jo
Review №55

Danielle is nice and very helpful. She is the most helpful we have ever had. Would recommend going to her.

Ta
Review №56

Bryson was super helpful and was very good at explaining everything, helped point me in all the right directions for everything I needed.

Je
Review №57

Bryson did a fantastic job switching all of our phones over!! Thanks so much!!

br
Review №58

Courtney is a great Verizon representative. Very helpful.

Pe
Review №59

Bryson was extremely helpful with choosing the right phone for me and my needs. He explained my options and gave me peace of mind during the transfer of my files, apps, photos, etc.

Br
Review №60

Justice was awsome. Very helpful 👌

Sh
Review №61

ShaeleeGreat service. Very knowledgeable.

Pa
Review №62

Stef was great. Very knowledgeable and helpful in assisting me with a new phone upgrade!A++ thank you!

De
Review №63

Justice did a wonderful job today. Kudos!

Ge
Review №64

Shaelee did great! Was very efficient

De
Review №65

Shaelee great person. Really friendly! Helped us alot.

Do
Review №66

Courtney provided excellent customer service. She took care of everything and answered all of my questions.

Al
Review №67

Shaelee is awesome. Definitely ask for her when you come into the store!

Ku
Review №68

Shaelee did a great job! Extremely helpful and knowledgeable. Thanks!

Te
Review №69

Justice - she did great. Very professional and

Kr
Review №70

Bryson was awesome and extremely helpful. He fixed everything for us.

sh
Review №71

Bryson was great help very knowledgeable and got me in and out very timely

Vi
Review №72

Justice did a great job of getting me set up with a new phone

Ta
Review №73

Danielle was amazing!! So very helpful and knowledgeable. She answered all our questions efficiently.

Th
Review №74

Courtney Did a great job of explaining how to save money with her plan and change my old phone up to an upgraded iPhone 12. She also helped my wife pair her new phone to her Apple Watch.

La
Review №75

Justice has been beyond amazing with helping me get upgraded today!!

Ba
Review №76

Bryson was awesome! I appreciate his patience and good humored nature!

Ni
Review №77

Justice was helpful navigating my new phone and very polite

La
Review №78

Emily helped me understand my bill and explained everything to me.

Ca
Review №79

Justice was knowledgeable about all the questions I had and was able to get everything set up that I needed.

Sa
Review №80

I was at the Verizon store in Gillette not at Sheridan WY when I purchased my phone through William, an when I picked it up Bryson help me get it turned on. Thank you

Tr
Review №81

Justice Had excellent customer service! Great to work with!

An
Review №82

Justice and Katrina did great! Look for one of them when you go in!

Da
Review №83

Danielle had great customer service! She was extremely friendly and helped with all our questions and needs!

di
Review №84

ShaeleeGreat service. Knowledgeable and friendly!

Ja
Review №85

Courtney was very helpful and if she didn’t know the answer she got help. Thank you Courtney

Ma
Review №86

Courtney/KatrinaWere great at meeting all our needs and questions

Me
Review №87

Shaelee was great and fast also very helpfull

St
Review №88

Bryson was AWESOME! Super helpful & friendly, great service!

Ma
Review №89

Ana and Bryson were extremely helpful with directing me to an upgraded devices. Ive shopped here in the past & have always had a very favorable experience. This is my store of choice.

Te
Review №90

Stef is the is the best at her job. She listens and works with you and your budget. She is super knowledgeable and helpful. I will be back to see her for sure!!!

Ta
Review №91

She was absolutely helpful she got us all the things that we needed and more. She helped us save money while getting the things that we wanted. She was amazing. I would recommend her to others.

Ke
Review №92

Justice was awesome. So helpful.

Ba
Review №93

Shaelee was a fantastic representation for the Verizon Company. Very understanding &helpful&kind.

Sa
Review №94

Laney and JusticeBoth young ladies are very informative and knowledgeable with our new phones.Extremely helpful and personable.

Do
Review №95

Shaelee was super awesome, patient, helpful, knowledgeable and a great person! She needs a raise!

La
Review №96

Stef was the best. She the best go to her for all your needs never lets me and my family down 😀

Jo
Review №97

Shaelee was good. Very helpful

Ke
Review №98

Ana was amazing and helped us answer any questions that we had. She was very considerate and gave us all the help we could ask for!

Be
Review №99

Stef was very helpful, informative and quick transferring services and phones, thanks!

La
Review №100

Shaelee wonderful service

Information
23 Photos
100 Comments
4.9 Rating
  • Address:2207 S Douglas Hwy, Gillette, WY 82718, United States
  • Site:http://cellularplus.com/contact/locations/wyoming/gillette/32/
  • Phone:+1 307-682-7435
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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