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Service Oil Company
3798 Paxton St, Harrisburg, PA 17111, United States
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Service Oil Company

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Ja
Review №1

A/C wasn’t working in a house I just purchased. Found this company’s info and meticulous records of servicing near the unit. This company had serviced the unit for over 10 years. Googled and read 24/7 service on their website - great! Called and was told that since I’m a new customer they won’t even “page” anyone to help. Called another 24/7 company and they gave me no problems. Never plan to try dealing with this company in the future. Shame, as the prior owner appeared to have a good relationship with them for a decade. Sorry I bought the house and thought I could rely on them too?

Ja
Review №2

I have been with them almost 1 year and I am very pleased with their service. Repair service was very prompt. Overall I would recommend them to anyone.

J
Review №3

So far they have been the friendliest. Fast. And pricing is competitive. So far this company has treated me right!

Mi
Review №4

These guys are great and affordable! They are very customer oriented and polite. We purchased a new home and they got out right away the same week to do a brief inspection and to give us a refill on propane the next day. I am very pleased with this company so far. If this changes Ill leave another review. DEFINITELY HIGHLY RECOMMENDED!

Sa
Review №5

Rude person who answered the phone. Horrible customer service.

Ji
Review №6

We have been satisfied Service Oil Company customers for many years. Oil burner service and oil delivery is outstanding. Technicians take care when servicing our furnace and leave the area clean when work is complete. Customer service department responds quickly, always in a pleasant manner. Nothing is too much trouble. We would recommend them to anyone.

Ga
Review №7

We want thank Service Oil Co for the excellent installation and service we received May 2016. We had shopped around and their prices were much lower than competitors. We were pleased to find that their estimate was right on. Steve gave us excellent information and advice on heating and cooling systems. Their installers, Jay, Mike, Steve, and Zack, who came to our home were very pleasant, knowledgeable and professional – a pleasure to be around. Having workers in your home that one can trust gives a welcome sense of security in todays world. We will recommend Service Oil Service Company to all our friends. Many thanks!!!Bill and Gayle

Am
Review №8

Theyre prompt, the staff is very helpful and kind. Ive never had a problem! Melinda is wonderful! the repairmen are considerate, and showed me what was wrong with my furnace. It was a pleasant experience, and Ill be a SOC customer for a long time to come.

je
Review №9

On time, best price and no hassle is how I would describe my dealings with the propane part of the business. Once I opened an account, I never shopped around cause they made it that easy.

ti
Review №10

Moved into new rental old tenant let the oil run out. Called this company explained had 3 small kids and no heat needed emergency oil delivery because of the situation was out of my control. Was pretty much told no way they could help and was told to call around. Shows how they care about possible customers. Literally just drive a truck and pump oil not hard.

Mi
Review №11

Good company with a very responsive service department, even after hours. Sometimes you might have to wait for them, but they WILL ARRIVE and do the job, and thats the important thing. They are also very good at delivery of oil.

Ro
Review №12

Gary was extremely knowledgeable, professional and thorough. Found major mistakes my prior company had made servicing my oil furnace and rectified them effectively and efficiently. Really appreciated his help!

Ja
Review №13

The owners of Service Oil Co. are wonderful upstanding people that truly care about providing the best service to their customers as possible. Their pricing for Heating Oil, Propane, HVAC Services and Equipment are extremely competitive.I would recommend them to any family or friends in need of Home Heating and Cooling service.

Ch
Review №14

I had a great experience with this company, the technician, Gary, was very knowledgeable and helpful, and felt the price was excellent for the work done. Overall I was very impressed and will have them back again should I need anything else done.

Mi
Review №15

Simply the best propane company in the Harrisburg area. The staff from delivery to billing is top notch. I would not hesitate to recommend.

Ra
Review №16

The worse customer Service I have ever seen or dealt with. Did not want to answer any questions. No communication with consumer about rates or any disruption in service. There are many other better ran organizations in the area to deal with.

Mi
Review №17

Great service all around!

Pa
Review №18

I have used this company since October of 1998. They have been nothing short of excellent in:Service, Professionalism, Tolerance for my many questions and numerous emergency calls throughout 18 winters with breakdowns of my 60 yr old Burnham Jubilee baby, whose finality came about in December 2014 after many tears. SOC installed a new Burnham, and each of their service technicians have treated my furnaces as if they were their own. They toil tirelessly with on call work, then fulfilling their duties the following day, dealing with weather conditions, the needs and demands of their customers and perhaps even must endure rudeness and other negative attitudes and stresses. Their work ethic and standards of care are IMPECCABLE.Please treat them with the respect they deserve. Thank you!

ma
Review №19

Ive been using this company for my plumbing needs and servicing my furnace for years. I was charged $280 for fixing a leaky toilet which within a week was leaking at the same place. I called and spoke with Rick who was so distracted (not the first time) and had me repeat 4 times where the leak was. He asked if I had other bathrooms in my home to use because his plumber just had a operation and he would have to send out another companies plumber and pay this guy to fix my leak. He clearly didnt want to do it, was rude and condesending. Terrible customer service, that was 4 days ago and he hasnt returned my calls! Will never use them again.

St
Review №20

Awesome company, very knowledgeable service techs, prompt service

da
Review №21

Installer of air conditioner unit was rude, nasty, and confrontational. Unable to install the thermostat. Would never use them again.

Information
3 Photos
21 Comments
4.2 Rating
  • Address:3798 Paxton St, Harrisburg, PA 17111, United States
  • Site:http://serviceoilco.com/
  • Phone:+1 717-564-1657
Categories
  • Heating oil supplier
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
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