This is the shop you hope to find.Normal, honest professionals who communicate well, do their jobs well, price their work and parts well, and remember you and your car. No flakes, no weirdness, no mixed messages or changing stories, just good solid techs. Ill keep going to Advanced European for as long as I own my car.
Ive been a customer at Advanced European for a year. Im so glad that Happy, Brian and their team are in my neighborhood. All the work done on my 2008 Volvo XC90 has been thorough and prices have been fair. They go the extra mile with communicating well and are always friendly.
I was extremely impressed with owner Happy and his lead mechanic Brian who worked on my car. I brought in a rare engine light failure in my BMW X3 that my regular shop couldn’t do. They helped find the problem and did excellent work that I have confidence in. Recommend them highly.
Happy and his team are fantastic! I moved my service over to Advanced European years ago. I trust them and never feel like the repairs are out unnecessary or overpriced. They are super fair, honest and the quality of the work is far superior than any dealership or other shops. Highly recommend and I wouldn’t take my car anywhere else.
It is hard to find mechanics as professional and communicative as these guys. Their level of service goes beyond that of dealers in the area. I highly recommend ADVANCED EUROPEAN SERVICE to anyone in need of auto repairs. Thank you Happy and Bryan. Youve earned my respect.
We love Advanced European Service. From start to finish the crew is exceptional. When I took my 2015 Mini Cooper in for a antifreeze leak, they diagnosed the leak and noted it was still under warranty. Rather than performing the service themselves and charging me, they sent me to the Mini dealership to have it repaired under warranty. Saving me $2000 and I would never have known if Bryan had not told me. We also take our 2013 BMW In as well. Their work is extremely good, They are highly trustworthy, and we will not go anywhere else. From transmission work to oil changes to turbo charge issues, they can do it all.
Had a coolant leak and needed an oil change. It was hard to find a shop that would service my Mini Cooper Countryman but I am so glad I found this place!Casey walked me through the entire process and helped me understand what exactly was happening and what action needed to be taken. He followed up and kept me updated throughout the time my car was in the shop.Thank you Casey!
These guys are amazing! They are very honest and stand by their work. At one point they even offered to come and pick up my car at my residence so I didn’t have to be inconvenienced when I had a brake issue that needed additional attention. They always look into the warranty first and let you know what is critical to fix versus a “nice to do” but can wait a while. This is my go-to service shop!
Excellent service, knowledgeable about my Lexus, checked over a used car I was buying. Love the people. Honest. Thorough. Reasonable costs.
Happy & the crew are understanding, knowledgeable, and work hard to keep business, people, & the cars they love, exceptionally well. Im am lucky to have met genuine people to form a business relationship with, to care for my E39. Im a busy student and I trust their opinion, and their work. They go out of their way to give me a ride home when possible, and when I had a trip to take (after discovering a bent wheel) Casey & Brian worked their a** off to get my car safe and ready for travel home during Christmas. The owner even through in a window treatment, and now I dont think Id drive in the rain a season without it! Thank you!
These guys were fantastic, even on a day they werent open! I pulled into the brew shop next door, and my brakes squeaked much worse than just being worn out. I wasnt sure what to do and started to leave, but the two techs from here ran out, and flagged me down. With their flashlight and a quick look at my Subaru, they identified a frozen brake caliper, which isnt safe to drive with. They were technically closed and so directed me to Les Schwab. Their diagnosis was spot on, and the Schwab techs told me how lucky I was that the caliper didnt seize on the freeway. So thanks Adv Euro Service for going above and beyond for someone who wasnt even technically a customer!! Saved my car, my day, and more!!
Thank you to the Advance European Service team for another great job. Professional and honest, they don’t try to sell you more than you need. I appreciate the quick turnaround and communication.
Great Service; these guys have experience and will explain all diagnosis in great detail, including photos. Very friendly and professional staff. Highly recommend this place.
Where to start? Let me say that it has been an absolute pleasure having my car worked on at Advanced European! Happy and Brian are the individuals I interacted with mostly, though everyone I spoke with was great to interact with. I needed to replace the turbo in my 2009 Audi A4. The dealer wanted close to $5000 to complete the job. Having the work done here saved me around $1800. While the savings were exceptional, I’m the type of person that will pay more on the front end to have things done right. After talking to Happy and Brian, I felt like they knew what they were doing and were more than capable of completing the turbo replacement. Not only did they complete the turbo replacement, flawlessly, but they went above and beyond to work with me on things I wouldn’t typically expect from a business. These things included personal rides to and from the car rental location as well as my house. Brian was also kind enough to fix a few of my misguided ventures (new seat and console trim install) by resetting various computer control module settings. Happy honored every aspect of what was agreed upon. Honesty and automotive skill is why I will continue to have my Audi serviced at Advanced European!
Brian went out of his way to make sure my repair was completed.
Shout out to Brian, Casey and Happy these fellas are honest straight forward, friendly professional, but more importantly know what the heck they are doing. Never felt at anytime that I was being taking for a ride. For future car problems big or small I will definitely be returning to them. And if you have any car problems big or small I highly recommend going to Advance European Auto Services
Great experience. Honest, transparent and professional, I went for my bmws regular service.They are very knowledgeable and I got to know a lot about maintaining my car.I didnt have any issues due to covid-19, they have taken all precautions and will send you invoice with service details and diagnostics on your email.The only difference from dealership was that they currently (probably due to covid) dont have any loaner vehicles if you are expecting one but I personally didnt have any problems waiting, they prioritized my car.
Advance European Service was excellent, the owner and staff were super friendly, fixed my dashboard service light and back plate burb with no charge. AES is 5 thumbs up. Thank you
Great, timely service. Great communication. Definitely recommend.
The best customer service experience I’ve ever encountered. I had been taking my car to the dealership for routine maintenance but had noticed deteriorating customer service and increasing prices. I decided to check out Advanced European Service since it was nearby. As a woman, I’m always hesitant to deal with car places but this company was top-notch. Respectful, honest, personable, responsive, and extremely professional. I will give them all of my business moving forward.
Professionally done with superb communication so I knew in advance the findings before work began. The final bill was a little less than anticipated, too. Im recognized and addressed by name right away and over the five years Ive been coming here, I have never been disappointed. Highly recommend.
Polite, friendly and same day service LESS than the estimate!!! How often does that happen? They seemed to understand my cars quirks and appreciate the pros. Car now back to its original purr and fun-to-drive ways Thank you!
Was having stability issues with my car after some dealer work, so I took it to them for an Alignment. They showed me exactly what work had been messed up so I can go back to the dealer with details on what they need to fix, as well as did an alignment to get me in a better place with the car. Will be taking my cars to them for future work, and would recommend them.
Had a BMW in for a buyers inspection. They were thorough and gave an unbiased opinion on the car. Much appreciated for fitting me in on short notice and getting the inspection done. Will be my BMW shop for sure!
All these great reviews for Happy and the team at Advance European Service are well deserved. Several years ago I bought a Volvo that I loved, but it had some issues. Advance Euro Service has repaired all of them using a warranty that I forgot we had purchased with the car. Happy conducted all negotiations with the warranty company so that I didnt have to do it. I am thrilled to support this top-notch local business.
I have been going to Advanced European for five years. They have always provided excellent customer service, but most recently they really came through for me. I had purchased a batter 3 years ago for my BMW X3. The battery had an issue and needed to be replaced. I had to call a mobile mechanic because I was out of area. I got my battery replaced and noticed it was still under warranty. normally that would require Advanced European doing the service to get my repair under warranty. However they still honored the warranty, took my old battery and gave me credit on my account. This is the type of customer service that keeps you coming back!
Have taken both of our cars to Advanced European Auto several times and am always impressed with their honesty and professionalism. On more than one occasion, was told expensive repairs suggested by Volvo dealer were in fact not necessary at all. That kind of honesty earned my loyalty. Recently took my Honda in for repairs and am more than satisfied with the results.
I was very impressed with the customer service at AES. They were very professional and thorough but didnt try to sell me on something I didnt need. I will definitely be going back.
Great customer service and knowledgeable and trustworthy.
Advanced European Service is a great shop! Honest, friendly, and quality work on my BMW, and far superior to some of the dealers out there who attempt to upsell or replace parts unnecessarily. I’ll be trusting these guys with any repair from now on.
Wonderful service, they’re always extremely nice here and will definitely be coming back for all future services for my Volvo!
Happy and his crew just completed work on my daughters car. Once again great work. They took the time to explain what needed to be done. Once completed they explained in detail what was done and reviewed future work that is needed and ranked what was important and needs to be done first. AES has worked on all of our family cars for over 10 years. Highly recommend!
Great friendly service!
AES sorted out an electrical issue on our Cooper, and kept us informed as they worked over several days. They went above and beyond tracking down the problem, and the car is back to tip-top working condition. Many thanks!
We were on vacation traveling to Seattle when the engine started faltering, hesitating. Called several dealers and everyone was booked for next two days. Brian said our RV was too big for his garage and his mechanics were booked for the entire day but he would take a look .Brian who is the manager changed the fuel filter in the parking lot in the heat of the day and we were on our way in 2 hours time. So thankful for people like Brian. A plus for kindness and excellent work. We strongly recommend Advanced European.
We purchased a used vehicle from a private party. The seller put us in contact with Advance European Service. They gave the car a thorough inspection and I received a detailed report with pricing for fixes-including how to prioritize. I double checked the pricing with another mechanic and they were within pennies of each other. Advance European did the work and had the car ready earlier than expected. Super friendly and communicative.
These guys were life savers! Not only did they get my battery taken care, but they found oil leaks that I had been asking dealerships to find for almost 2 years. I had to put oil in my Audi almost monthly, so I knew there was a problem. Well, problem is now fixed and I’m a customer for life!
True professionals! They’ve always gone the extra mile to obtain parts quickly. They are honest and fair priced. I trust their expertise.
I have only used them once so far to replace my 2011 BMW’s brake fluid and rotate my tires. They were professional and punctual. My car has been running well. The cost of the tire rotation was higher than expected. Happy agreed to give me a ride to work because I couldn’t wait until the job was completed. I had to find a ride from work in the afternoon but I appreciate the effort.
My experience with Brian and his team was fast accurate and pleasant. They diagnosed my issue right on target and my SL 500 works perfectly once again. I also found their techs to be very polite and accomodating with a friendly professional and positive pro customer attitude. Thanks guys!
Had a pre-purchase inspection done on a high-mileage Jetta GLI. The team did a thorough job and ultimately recommend against me buying due to potential major engine issues. Thanks!
Advanced European in Kenmore is fantastic. Happy and Brian are honest and direct and honored their estimate. Great communication and an exceptional job done with OEM parts. Saved me hundreds over dealer service on my BMW- a great value. They arent close to me, but they are worth the drive. You wont be dissapointed- a great, professional shop. 5 stars.
Great service. I have taken all my European cars here for several years. I just had a my car serviced for a cross country trip and they get it all set up!
Courteous, professional, knowledgeable, honest, and friendly personnel. In the last 5 years I have had servicing of my Mercedes ML500, BMW 750 LI, and Infiniti FX35 at Advanced European Services. They have always been very reasonable in pricing, done a great job with their estimates and the work was always completed on time. I am very satisfied and do recommend this business.Mike D (Bothell WA).
Everyone here is very helpful, and very professional. Theyve always been honest and upfront on the cost of repairs, and have done a great job each time.Ive used them multiple times on my Mercedes.
These guys are awesome! They are not only expert techs, but friendly, honest, very fair and accommodating. Ive been taking my X5 here for the past 1.5yrs for all the various issues that surface (I have an older BMW with high miles). They are efficient and stand by their work. Theyve also stayed after-hours before the holidays this year to conclude the job. I really appreciate this shop and the management. Highly recommend them!
Great and dependable service! I always went to the dealer but took a chance a few years back on a shop because of their location. Will only go to AES in Kenmore from now on. They always explain charges and have my BMW on time...every time!
Place is great. Take good care of my MINI!
Very impressed with the communication and quality of work. They went above and beyond to identify the issue, worked through the warranty company which can be challenging and made me feel like i was the only customer. Thanks to the entire team!
I am an older single lady. I have taken my older Mercedes to them for several years for regular oil changes and various mechanical issues.These guys are the absolute greatest. They treat me with utmost respect and always explain what they are doing and show me the parts replaced. They always give me a very close estimate ...no surprises. If you have had bad results from previous mechanics, try them, you will not be disappointed. I promise.
Happy & Rudy was very honest and friendly! I didn’t have a ride back home, but Happy the owner drove me back to my place. They seem to know what they’re doing and explained all the details what’s going on with my car and what’s need to be done! At the time my financial was ready for the work that needs to be done on my car. Will definitely be going to them in the future for European car service🤙🏽
This was my first time using Advanced European Service and I could not have been more pleased! They had easy off hours drop off, were reasonably priced, went out of their way to ensure I understood not only the work they had done today but work I’d be needing on my MINI in the next year or so, even showing me parts and what happens to wear them out and what to watch for. Really nice, honest people. They will be my new go-to place!
I got a quote from my dealership to get my breaks done it was really expensive. Advanced European service did it for 1000 dollars less. They were so awesome picked me up from my house when the service was done. Double and triple checked the job they did super nice definitely recommend!
Phenomenal people and service! I was stranded in Kenmore on a Friday afternoon, sitting on the side of the road, not knowing where to turn. Not being from the state, its safe to say I was in between a rock and a hard place. The guys at Advanced European Services saw that I was in a predicament and stepped up, not only as automotive professionals, but as decent and caring people. They went above and beyond to help me with my emergency as kind, informative, and supportive as they could be during the entire process. I cannot express how much I truly appreciate everyone over there; Happy and Brian especially! Thank you so much! No matter where you live in Seattle and surrounding areas - if youre looking for a professional, trustworthy, and experienced shop for your Euro. You should absolutely go to Advanced European Services.
Amazing job my car was stuttering so I called them and within the day of me dropping it off my car is driving brand new
These guys are really good. I trust that they are both very proficient as well as very honest. Safe for people who dont know cars - they arent going to take advantage of you.
Been bringing our cars here for several years. Took my car to a dealer for a recall and they recommended several expensive repairs. Team at advanced euro took a look and indicated that the repairs were not needed. Their honesty saved me $$$
I really appreciated the personalized attention and time spent diagnosing the many issues I had with my Z3. Happy was was very kind and patient with my questions regarding the restoration of my car. A big thank you to Brian the personalized care of my care. Thank you all, the car is running beautifully! I will be back. Ken
These guys made my Mercedes run like a dream and all their work has a 2+ year guarantee
I requested Happy Free to send me an email about an estimate labor and parts for fixing the compression pressure for my Volvo 850 PCV Breather box and replacing timing belt and serpentine belt. I am still waiting for information from your shop.Regards,Al
Great Customer Service. Happy to be their customer. Work was done on time for my Mercedes ML350.
Made an appointment. Dropped the car off 15 minutes early. Walked to my office for a conference call. Got a call saying car was ready. Picked up car. The price couldn’t be beat. And they did a thorough check on all points. Definitely going back next time my Volvo needs repair.-Nils
Advance European Automotive had done an awesome service on my BMW car performing the 30k miles check including lube change and giving future repair on the front strut suspension. Now I can feel driving safely with my car knowing it will run efficiently and safe during this winter. Thank you to the Profesional team at shop. Hopefully, you can also vacuum the interior carpeting next time my car is in for another service maintenance.
First time using them. They had a rather difficult electrical issue to troubleshoot. Took some time, but very pleased with the service provided. Will be for sure using them as my main service center.
Prompt, friendly service. Good prices. I’m glad to be a steady customer.
They have a great new method of handling auto repairs that give the customer control over what they want to fix. And they back up all of their service.
Wonderful service. They take the time to explain and show needed repairs and parts. Have been going here for nine years. I highly recommend them.
A honest mechanic who is serious about taking care of his customers and making sure the service is of high value. They managed to quickly and efficiently troubleshoot the emergency electrical issue that suddenly cropped up, and got me setup for an appointment later that week. I cant recommend them enough!
From my very first interaction on the phone through paying my bill I had a first class experience. Tony and his staff got my car in quickly, remedied the issue, and did it all for a very fair price. Couldnt have asked for anything better.
Great service. Friendly. Reasonable pricing. This is my new go-to place.
One of the good ones, without a doubt. Well-trained, tons of experience throughout the staff, very thorough--and, best of all, honest and fair. We bring both of our vehicles to Tony and have always been amazed at the speed, quality, and value of their service. They run a first-class operation in all aspects of the business.
I am the very excited new owner of a Mini Cooper. I also was looking for a place to service my Mini that was not the dealership. They can be really overpriced. I found these guys close to my work. They sent me a quote which was soooooooo much better then the dealership. They got me in quickly, the shop itself is very clean and the staff was so nice and friendly. They emailed me a breakdown of my systems check too. This is the only shop I will take my Mini to in the future.
I have nothing but great things to say about this local company. In the two times that I have needed to either call or come in with my vehicle questions/serviced they have been wonderful to work with! They truly know what Customer service is, and value their customers. Not only did they replace a headlight for free, but several months later they got me in as soon as possible to service my car, and saved me over $700 when they found out what needed to be done was still under warranty through the dealership. Tony, thank you so much for your time and hardworking staff. I will be returning to you in the future with our repair needs, just hopefully not too soon ;)
New owners !! Awesome had a squeak and was only a hubcap needing to be replaced! No charge !! And in walking distance
I really appreciate the work they do at Advanced. Ive received regular service there from time to time but recently I needed some emergency service. They fit me in despite their schedule being absolutely booked. Cant thank them enough for getting to my car in a reasonable time frame. The other thing I like about Advanced is that they use online service communications. They sent me an email where I clicked on the link to my vehicle and was able to see exactly what needed to be done broken down between parts and labor. All in all, my experience there every time has been nothing short of excellent.
Great service from technicians that really know the vehicles they work on. Have used Advanced European for a number of years and have always had a positive experience.
Ive been taking my car to Advanced European Auto for several years, and Ive always appreciated the honest dialogue and excellent care that theyve provided for my cars. They have always done a fantastic, quality job through fixes and regular maintenance. I appreciate Tonys straightforward and honest conversation as I feel like Im getting real answers, and not sold on something thats not needed for my car. Highly recommended for all cars (not just European cars)!
Went to Avanced European to get my radiator fixed. I met Happy and he handled promptly to get done in 2 days. Work was professional and result is effective. Plan to use them for future maintenance works!
I have brought my Audi TT to Advanced European Services for about a year and have had excellent repair and customer service on every visit. This place is very honest and fair repair costs. Sarah always goes above and beyond with excellent customer service and working miracles to fit your car in the repair schedule. I had unexpected car problems when my radiator hose cracked and leaked all the fluid out. I left my vehicle outside their shop without an appointment. Sarah was able to locate the part and work my vehicle in for repairs in a very busy schedule. Thank you Sarah for also saving me at least 4 days of a rental car bill!
After over 10 years of servicing half a dozen foreign cars at Advanced European, I will no longer do any business with them. They have new management and Tony is no longer there. They have gone through a change in the front office and the mechanic staff and this is no longer the reliable shop it once was. In January, I picked up my BMW after some work was performed, but apparently the mechanic put the valve cover back incorrectly and oil was dripping onto the hot manifold the next day and caught on fire. The interior of the engine compartment was burned and the paint on the hood was melted. While Happy was willing to pay for the repairs, which he did, I brought the car back after the paint work was completed to request they relpace the cabin air filter as it still smelled like an ash tray inside the car. I was informed they would not pay for that so I went to OReillys and bought one for $40 and put it in myself which I shouldnt have had to do. I have lost confidence in them and their workmanship and now they have lost my business.
Prices seemed high but Im not from Seattle so I cant compare locally. Service was good. They got me taken care of on short notice and very quickly.
I have been taking my cars (a Saab and a Toyota Sienna) here for years. Tony is honest and does excellent work. The entire staff is helpful and accommodating. George once removed a rock that got stuck in my wheel and was making an awful sound. It only took him a few minutes. I wanted to pay him but he said he did it because he appreciated my business.
I got a ride to my job while AES worked in my car to diagnose an electrical problem, and it was found. Next it will be replacing the deffective part. Thanks for your friendly and professional services AES.
Took my mercedes here after a bad experience with another shop. They have treated me so well, figured out the problem (transmission seal leak) and helped me understand what was going on. They even helped me fix a leak for free! Great staff and great service. Very thankfull to have found a honest car shop
Great work and fantastic customer service!
This auto repair shop has established a consistent standard of high quality and trustworthy work.
They performed a pre purchase inspection for me. They were very thorough and helped me make a great decision....to walk away! :) Very professional and helpful
These guys do good, fast and honest work. Highly recommended.
Clearly showed me what was needed to be repair and then got the repair done quickly.
Get a second opinion double check your paperwork. Never have I been so mistreated lied to and miss diagnosed in my 42 years driving These people are such crooks it should be a crime that their store is even open. I dare somebody to challenge me I will post paperwork.
I call the owner yesterday and he told me he could do my trun up on my car today. At 10am today they call me say they can not do my car today wase my time. I go up Buckys they say they could do my car today and they told my I have no oil cup on my car what happened my oilcup.advance only look at my jeep they for got put back and I have to pay other oil cup. Like I say IAM not happy at all this place. I will give 0 * because this. Iam going to my trip with my girlfriend advance European miss it up for me. I never my life come this place ever again.From daniel Bragg 12-21-2018
Great job with my Audi!
Good job delivered on time.
Tony and his crew are always kind, honest and helpful!
Ive been to a couple of other places to get work done on my car, however; none have been as hospitable as them! Everything is done in a timely manner.
They got me in next day and fixed what I needed in about 40m.
Hap and staff found a solution that cost half the original repair estimate. Cant ask for more than that!
I broke down in the parking lot here and Brian saved my posterior with a tool I needed. I would bring all my European cars here. If I had any.