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Vista Park Storage
7600 W Deschutes Ave #7714, Kennewick, WA 99336, United States
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Vista Park Storage
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Ke
Review №1

Manager was very helpful. Nice clean storage center.

Am
Review №2

Hands down the best customer service I have ever had! Not only did I feel genuinely cared for I also got an amazing deal on my storage space. I feel comfortable and safe leaving my vehicle here at Vista Park Storage. I am so thankful.

Sy
Review №3

The owner was a very nice person he was very respectful his place was very clean and it was beautiful so and it had I mean the units are clean clean so thats I like it

Aa
Review №4

Dana is a fantastic person to work with - both personality and business wise! We have an odd timeline for when we are moving and he worked with us to get us the best deal possible. He kindly walked my girlfriend and I to our unit before our purchase to make sure it fit our needs. He even set us up with all the moving supplies we’d need (boxes, tape, mattress covers). With that said, he didn’t try to up sell supplies or storage we didn’t need - he wasn’t pushy at all. The grounds are very clean and so is the storage unit itself. I highly recommend working with Dana at Vista Park Storage to anyone! 😀

Vi
Review №5

This storage facility has maximum security and is entirely gated and actually protected by maintenance or owners, (please dont quote me as I am not to sure on that last note.) whichever they are, they are on premises practically every hour of the day. They are just of a busy street, but extremely easy to access. Located in Kennewick close to manyhomes and multiple apartment complexes.

Es
Review №6

Dana is super awesome! He has the absolute best customer service and is really helpful and informative throughout the entire process. His units are extremely clean and well maintained, as well as perfectly sized for comfortably storing your belongings. And if you need any boxes or tape or even a U-Haul, then he has you covered!10/10 would return and recommend.

De
Review №7

Dear God, what a relief it was to find this place and the helping heart of Dana. I went through an absolute mess with U-Haul customer service, long story short their customer service screwed up my reservation for a truck that I needed. Dana and his son were absolute lifesavers! Friendly, affordable, super helpful, and most of all; understanding. The difference between talking to a large business or corporations customer service compared to what I experienced with this small business is no joke. Dana went out of his way to find the truck I needed, made sure I could use it, and did everything possible to make sure that everything went smoothly. I cant even remember the last time I had such a good customer experience. From now on there is no other place Id send my friends and family to. When youre looking for a truck or storage unit, save the hassle and do yourself a favor by going to see Dana and his son. You wont regret it...unless you go somewhere else.

Ci
Review №8

Its a pleasure writing a glowing review for the father son team I met right before Christmas. I drove in, parked, and noticed a closed sign on the business door. I knew they must have closed early for Christmas. I turned my car back on, started backing out, and was greeted by a car just leaving. They asked me if I needed anything. I told them I needed a unit asap, but if they needed me to return after Christmas, it was totally fine. They said absolutely not...that theyd be happy to get it set up right now before they left. I am grateful they cared enough, to set aside their plans and accommodate my need. They were professional, prompt, friendly, and very helpful in every way. Merry Christmas to these terrific men, for valuing the needs of others & displaying respect and professionalism.

Ja
Review №9

This place is great. Very secure. The guy that runs it really takes time with his customers if you need assistance. Highly recommended.

Ro
Review №10

Dana was an absolute pleasure. He was incredibly professional and made sure I was happy with my decision and unit I chose. Everything is well kept and the units were large and clean. If you’re looking for a safe and clean storage unit, this is it!

Vi
Review №11

If you are looking for a place to store your belongings, I would highly recommend speaking with Dana at Vista Park Storage. Dana has great customer service, and will spend the time with you - making sure you are satisfied with your unit. The units and hallways appeared to be clean. You can tell hard work goes into making the customers very happy. Thanks Dana!!!

Sp
Review №12

Great customer service! Dana is so helpful and will take care of you! Nice facility. The prices are really good! Its a huge place and its a good deal! I feel very safe having my stuff there. Thank you Dana!

Cy
Review №13

I have used Vista Storage a few different times now and I have been currently using them this time for 8 months. This place is super friendly, clean and care about their facility and their customers. Its no wonder I will always come back when I need some storage space! I will only recommend them!! Thank you for your great customer service!!!!

Do
Review №14

Weve stored at this location for a number of years. No complaints. The staff wants to provide the best service possible. Safety and security is a priority. We started with one unit and we now have two. Now I have room to work in the garage.

St
Review №15

My husband and I LOVE this place! We loved Gail and we now LOVE Dana! Talk about making storage using perfection! Easy access, immaculate grounds and units, great location and customer service superiority. Prices are fair and incentives are bar none!

Pr
Review №16

I know this is long but PLEASE read all the way through if you’re considering this storage unit.I feel bad writing this review because my first experience about a year ago with Dana at Vista Park Storage was pleasant and professional - I left a wonderful review (but updating now). 3 months ago, my boyfriend and I needed a storage unit for our move and we left a good review then too because the move in experience was great. Dana got us the right size unit with no pressure at a fair price and he got us all the move in supplies we needed. The grounds were clean and secure so I appreciate that.I will just list out the weird experiences in order? They get strange.1. Dana does his “rounds” on the grounds to check on the units, I suppose, but he’d always stop and talk for a while even if we were short with him and in a hurry. We small talked, though. He asked where we were moving and how it was all going. That’s it. This happened a few times that we were there, even when we had other people helping us get things done. We never gave notice that we were leaving and our unit was clearly full.2. The next day, or so, my boyfriend got a call but he was driving and didn’t answer. Immediately after, I got a call from the same number and answered. It was Dana asking when we’d be out. I let him know that we are still working on the move so it was too early to tell and I would definitely contact him when we would be leaving. He seemed okay with that answer but mentioned how he has people from all over needing units...3. I got a call literally the NEXT day from Dana asking when we’d be out. Again. So yet again, I told him we weren’t sure but would let him know. I felt like he was pushing us out, especially when he mentioned other people needing units.4. Immediately after, I got ANOTHER call from Dana and just couldn’t answer because he was making me anxious. He left a long voicemail saying sorry and that he hopes we didn’t get the wrong impression because he wishes he could always have customers like us and we can stay as long as we need. I appreciated the apology but I was still uncomfortable being rushed out and constantly questioned by him.5. A few days later my boyfriend and I went to the unit to get as much as we could. Dana stopped by doing his rounds again and asked where we were moving (which makes me uncomfortable when people ask). He then said he wanted to make sure that I wasn’t upset with him for all his calls and that he just wanted to know when we’d give notice but we could stay as long as we needed. My boyfriend told Dana that we literally never gave any indication of us leaving anytime soon so we were confused by his insistence about needing a notice.6. We finally cleared out the unit and took the lock but we held off on giving notice because we were strongly considering continuing to rent the unit for our odds and ends and wanted to discuss it more. But literally not even 24 hours later, Dana emailed us a move out receipt and closed our account. My boyfriend called him the next morning and Dana made a comment that he wishes we had of given our move out notice sooner because he missed a sale. Are you kidding me?! We literally didn’t give notice because we are paying you for a unit that we were planning on keeping longer but he rushed us out even though he continuously told us we were great customers?I just don’t get it. I can recognize that times are different thanks to Covid-19, but that doesn’t make continuous bad experiences okay. He’s friendly, but he also crossed a line with us and made us feel like we did something wrong. He pushed us out for the sake of a new sale. This isn’t the type of storage unit where you can go in and out as needed or in a hurry without being bothered. And although he told us we were welcome, we clearly weren’t, so he lost a long term customer and we are no longer looking to stay there.As for all the other good reviews, I’m sure a lot of them were honest BUT he was offering a discount for 5 star reviews so just do as much research as you can before making your decision.

Le
Review №17

Dana provided great customer service. He was cheerful and helpful. The facility was clear of any clutter and appeared secure. Their office hours are later than many other storage facilities that I contacted which I liked. Also, the specials and discounts provided us with great savings.

Ja
Review №18

Vista Park Storage has very much impressed me. The staff is very helpful and kind. He made sure that it was clean from the last tenants. I was also impressed how staff lives on the site to help secure everyones property! Also a secondary lock within the compound separating the parking of autos and RVs! This place in conveniently located and a very good value vs space. I recommend this place to all!

Te
Review №19

Dana gives excellent customer service. He is conscientious and very responsive to customer needs. The storage grounds and units are tidy and well kept. I recommend this storage facility anytime!

Ch
Review №20

Dana is one of the nicest people I have ever met. He responds very fast and efficient with a great demeanor to boot. Not from around the area and he made finding storage for our toy hauler a breeze. Quick and painless ;)Thank you!!!

Br
Review №21

On multiple occasions Dana went above and beyond to meet my needs. You wont find better customer satisfaction and service at any other storage business. Would trust him with all my moving and storage needs

Da
Review №22

I highly recommend Dana for all your storage needs. He runs a clean and well looked after facility with an emphasis on security and customer service. In addition, Dana was willing to work with my requests and showed great kindness and professionalism in accommodating my needs during my recent relocation to Tri-Cities. Its always nice working with a conscientious and considerate practitioner of their craft.

Cr
Review №23

I have had a storage unit at this facility since 2016... It is a safe and quiet place to store your goods

M
Review №24

This is the second time Ive had to use a storage and both times have been with Vista Storage because they are amazing! They take care of you every step of the way and ensure everything is done quickly, and with no hassle. You can cancel at any time and the hours and location is great! Best customer service ever, I wont go anywhere else. Thank you!

Mc
Review №25

Dana was so helpful & accommodating in renting me my storage unit. Great prices & clean facilities. Would highly recommend using Vista Park Storage!

S
Review №26

I needed storage and was referred to Vista Park from a friend... The manager Nick was the friendliest, most professional person Ive ever met..!!! He was awesome with finding a unit for me (it was clean and the perfect size). He was amazing with explaining everything to me and very helpful with any questions I had... Im glad I chose this place to store my belongings.

Ra
Review №27

Very helpful and passionate about providing great customer care! Great prices and safe! Can’t go with a better place and Dana is the best :)

De
Review №28

Dana was very professional and very helpful in fixing me up with a good rental unit and made it pleasant to do business. A good place..check this place out you will be glad you did..easy access and more. Would tell my friends and others..

Ja
Review №29

Great customer service! They had a new employee training but he was always motivated to do things right and ensure I was taken care of. If you need a storage unit, definitely check them out.

Be
Review №30

The manager, Dana is awesome. He made sure we were taking care of us. Very thorough on how the gates work. Took us to show us the rv spot and it was 100 degrees out. He even called us after we parked our rv to make sure we were happy. I recommend to anyone that needs a parking storage or a storage unit.

An
Review №31

Dana was awesome and really cares about meeting the needs of his customers, he really went above and beyond for my father who is new to the area. I am also impressed with how well he maintains his facility, just another way he goes above and beyond

Ju
Review №32

Property seems well maintained, and Dana has been great to work with. Found this place through google reviews and experience matched what I read.

Da
Review №33

This place is amazing and has been such a great help to me. Got a great deal both times that I had to store my stuff there! I highly recommend and have no complaints.

Ke
Review №34

Super friendly manager. Very good prices. Very secure and clean storage facility. Two thumbs up!

La
Review №35

Vista Park Mini Storage is amazing! The staff is very helpful and friendly. Also very caring. I highly reccomend them! Decent prices as well

Ji
Review №36

I highly recommend Vista Park Storage! I’ve been renting a unit from them for the last 7 months. The staff is so nice! The property is clean and secure.

Je
Review №37

Vista Park Mini storage is an outstanding facilty. The management is easy to work with, friendly and the property is always kept clean. I feel my things are safe and knowing the manager lives on site is a plus! Gail in the office was easy to work with and offers exceptional customer service to each and every person who sets foot through the door! Thank you for the easy rental and storing process!!

Mr
Review №38

Client since 2011. Very pleased with their services and very understanding to your needs. Management is very professional and friendly. Very well maintain place and secure. Highly recommended.

Br
Review №39

Been using this place for about two years now, have had no issues and the staff is great! Danas pretty awesome and always has great customer service. Highly recommend.

Ca
Review №40

Great prices and great deals! Dana, the manager, was super helpful and accommodating. We look forward to a long tenancy here.

Ka
Review №41

Just got a storage unit here and Dana was very personable and friendly. I appreciate his time and consideration when i came to where my unit would be. Thanks!Kayla Pickering

Ja
Review №42

Been renting from Vista for about a year now. So easy to do business with!! Always a clean environment and I feel safe having my stuff there in their gated community!

Al
Review №43

Awesome staff!! They always try to help you get the best deals and make sure you know your belongings are safe. Prices are some of the best in town.

Ja
Review №44

Dana was extremely helpful and made the process quick and easy. Nobody likes moving but we were confident that our stuff is safe.

Al
Review №45

Vista Park Storage is always clean and the staff are kind. Ive been there since 2016 and have never had any issues. There many different storage sizes to fit all needs. Check them out. E-64

Br
Review №46

Super clean and friendly. Dana gave an excellent explanation/showing on on how everything works. He put our minds at easy on safety and pest issues.

Ho
Review №47

Friendly and helpful customer service. Very nice and personable. I have been a customer for over a year now and would recommend others there.

we
Review №48

Dana was super friendly and helpful. The customer service and deals just impressive! I will definitely recommend Vista Park storage to all of my friends and family.

An
Review №49

I was so impressed by Dana at Vista! He is so friendly and respectful. Vista seems so secure and I love that Dana lives on sight and patrols often.

Je
Review №50

Dana is good people. He cares a lot for his customers. I love doing business with him and I recommend him o anyone who needs a storage.

mi
Review №51

Perfect and friendly

J
Review №52

Great place and the manager knows how to treat his customers. Extremely impressed on how well and clean the facility was

Jo
Review №53

Dana was very helpful and kind. I would recommend this highly!

As
Review №54

Dana was a great help getting me into a storage unit that perfectly fit everything I needed without being too big and costing me extra. The location is super secure and I would highly recommend Vista Park to anyone looking for a storage unit!

Vi
Review №55

Dana went out of his way to open his doors for us, on a Saturday, to show us a unit. He is very informative and most of all very understanding. We will definitely recommend our family & friends to Vista Park storage!

Li
Review №56

I walked in looking for information and left with a scheduled Uhaul and securedo storage unit. Dana was very helpful in finding what best fit my needs. He was friendly and when 2 other people showed up needing help he was attentive and helpful with them also. I appreciate the great customer service!

Do
Review №57

Excellent customer service, clean and tidy facilities, very reasonable rates. I have had unit there for 15 months and am always impressed.

Ma
Review №58

Customer service is outstanding! Thank you Dana, you truly understand what customer service is all about.

Ma
Review №59

Dana wasnt sure if he had a spot coming open and would let me know with a call back. He followed through and made sure we got all discounts available! We got mattress covers for our move, rv storage, trailer storage, and truck rental for moving day! One stop shop! Dana was great and awesome customer service! Would totally recommend Dana and this facility!

Ta
Review №60

Dana was very helpful and friendly. He explained all my options and promotions. I highly recommend Vista Park Storage. Go see Dana today!

Ja
Review №61

By far one of the best experiences I’ve had in customer service in a very long time.

tr
Review №62

Great customer serviceAnd great deals on the units.I’m so happy we chose this place, I recommend this storage place for anyone who needs a great priced and great serviced storage unit.

T
Review №63

This facility has a great regional manager placing Dana in this location was a superb decision in my opinion. Dana is always pleasant to interact with and eager to provide great customer service.

Je
Review №64

Dana had great customer service and was very welcoming! We enjoyed being informed about all of the deals available and look forward to the next 6 months with Vista Storage.

He
Review №65

This is my story and honest assessment. I made an exhaustive search for a storage unit in the Tri-Cities. I was primarily looking for PRICE, LOCATION, SECURITY, and CONDITION. I started my search online, but listed some that I was able to see from driving around. In my search, I called over 20 locations and visited over 10 locations. Vista Park was 5 stars in every category. Here are the results:1) PRICE... Dana, the resident manager, worked with me to get the price down to what I needed, and beat 90% of the rest. Only those a number of miles out were cheaper. Vista Park has have several discount programs and were very open about them. Unfortunately my other experiences at other places was that IF they had a discount they werent obvious. You had to ask. Usually there were none.2) SECURITY & LOCATION... I felt that the managers residence (on sight), and the awesome location (right in the middle of the action of Columbia Center Blvd.) added a great deal to overall security.3) CONDITION... The entire premise was clean and well kept. The office area was organized and clean. (Let me tell you, there are some out there that are just scary!)Summary 5 out of 5 stars!

Ta
Review №66

Dana is super helpful and makes sure you are well informed. It’s really safe and a great deal!

ky
Review №67

The staff at Vista Park Storage went above and beyond when I was looking for a storage unit in very short time. Even called me after hours on a weekend just to arrange for me to get into an open unit. Offered me all the discounts they could and got me in right away. Definitely recommend Vista Park Storage for all your personal/rv/boat storage needs.

Ni
Review №68

Friendly staff, was able to get me into a storage that fit my needs. The grounds were well kept and storage units were clean.

Al
Review №69

Dana was incredibly helpful and informative, he took the time to thoroughly explain all my options and helped me find the best deal. I was very impressed with the cleanliness of the facility, I would definitely recommend this storage company.

Ja
Review №70

This storage unit is awesome and makes me feel comfortable that my stuff is not gonna be stolen.

Ed
Review №71

New manager, I was told. The new guy isNick. He is friendly and thorough. He handled my contract signing and walked me through the shoulds and nots efficiently.Contact Robert, the Junk Mover, if you need help to move in or out of your storage and in getting rid of the junks. Very professional! Ask Nick for his number. .

Al
Review №72

I have been with vista park storage for about 6 months now and I have never had an unfriendly conversation and I have always been pleased with the service I am provided, thank you!

Sa
Review №73

The owner is great and so helpful. The facility is extremely nice too.

Ca
Review №74

Dana is awesome! I love leasing a unit here. Very reasonable and convenient. Never any problems!

Da
Review №75

Dana was very helpful even sons helped me get my things in storage I was blessed especially coming from out of state not knowing anyone

da
Review №76

The manager Dana Denton was a very nice man who rented me my storage unit. Would reccomend this place to anyone whos looking for a clean, secure, great value storage unit. I got a free month and he even gave my daughter french fries from his lunch!!

De
Review №77

Its a great place to have your belongings when you dont have a place to put your stuff.

ch
Review №78

Bames jasper, been with these guys for almost 2 years now and theyve aleays done their best to work witg me on paydays.

Cr
Review №79

Very easy-going place. Always friendly and professional.

Za
Review №80

Great Facility with an amazing staff. Extremely kind and helpful!

Ja
Review №81

The new management is awesome! Great place to store your belongings

La
Review №82

Super helpful and very friendly. Easy access in and out.

Mu
Review №83

Dana Denton provide Excellent customer service i would recommend this storge place....

Do
Review №84

Just your average mini-storage. Plenty of different sized units to choose from, some with inside access. Narrow lanes between buildings.

Br
Review №85

It was very easy to get a storage unit and the people where great

Ki
Review №86

Dana was extremely helpful and they are really nice would recommend

ro
Review №87

Helpful staff, manager went out of her way to meet my needs!

Am
Review №88

Good prices and convenient location! Staff is awesome!!

Je
Review №89

Great place, friendly and willing to help you as best as they can

Sa
Review №90

Never had any problems.

Le
Review №91

I have been with mini park storage for years now! Great service and great people!

Ja
Review №92

Great staff, location and prices. Couldnt ask for more!!!

fa
Review №93

Great place! Secure, clean, and amazing service!

F
Review №94

They will work with you and for you if you have an inconvenient great management

II
Review №95

Yeet good amount of storage.

Va
Review №96

Super friendly service! Fast & easy, it was so helpful !!

Sp
Review №97

Very secure storage facility, and open late which is great. Dana is very professional and friendly.

H.
Review №98

Clean, reasonably priced and guy is awesome!

Gr
Review №99

A pleasure to deal with. Great customer service with class!

da
Review №100

The friendliest owner and great deals.

Information
27 Photos
100 Comments
4.7 Rating
  • Address:7600 W Deschutes Ave #7714, Kennewick, WA 99336, United States
  • Site:http://vistaparkstorage.com/
  • Phone:+1 509-783-5858
Categories
  • Self-storage facility
  • Moving supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–2PM
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