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CPR Cell Phone Repair Loveland
1550 Fall River Dr Suite 170, Loveland, CO 80538, United States
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CPR Cell Phone Repair Loveland
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Ty
Review №1

Where oh where do I start? Tyler and Joe did amazing work fixing my A20 and I really appreciate that. Their friendliness, professionalism, and great customer service skills reminded me so much of the place I work at! Thank you very much CPR of Loveland I mow have a place for my device repairs. I was stressed as the shipping time for my phone screen took for ever but thats okay because patience is a virtue. Thank you so much for everything guys!!

Jo
Review №2

Nice people overall, however I had a iPad screen replaced and they failed to secure the home button properly, it came out of place and now sits halfway under the screen, and caused the screen to crack. When I returned it to the store to have them fix it they offered me a 15% discount on a brand new screen. I literally cannot believe that they were unwilling to fix a mistake that THEY made. If you want cheap price as this is a great place, however if you want the job done correctly and a company that will stand behind their work I would go elsewhere.

Je
Review №3

This is the second time I have used CPR for my devices. They are MOST professional, knowledgeable, and offer immediate service! The costs are very reasonable and the two gentlemen I interacted with were very helpful. I will use them instead of Verizon from now on!

Ki
Review №4

Nice people BUT READ the agreement on the IPAD you sign before you check out so you don’t pay too much. My husband took my son’s Xbox in. He was told $55 by one guy at drop off and $80 had been mentioned by another guy on the phone at one point. The agreement on the Ipad said $30 for estimate and $25 disposal fee. In our case we picked up our Xbox with all the original parts bc they weren’t able to fix it. They were going to charge us $55 anyway but my husband pointed out the conflict between what we were being charged and what the pricing on the contract said. The sales person said it was probably for disposal of hard drive but my husband pointed out that they put the original hard drive back in so there should have been nothing to dispose of. The salesman said he’d have to call the manager but another guy came up and told him to just refund it so he did. Happy with the outcome but just want to make sure others are aware so they don’t get overcharged.

Do
Review №5

The technician who assisted me was great. She was super professional and helpful with replacing my sons iPad screen. Best of all she completed it that day (Saturday) for a Monday pick up. I live in Greeley so I wouldnt have been able to pick it up before they close which I could have if I were close. All-in-all, great service and great technicians. I would definitely go back to CPR Cell Phone Repair in Loveland, Colorado for my tablet and cell phone repair needs!

ne
Review №6

Excellent company. Really appreciated their professionalism and the fact that they didn’t over promise.I did a really stupid thing. Went swimming with my phone in my pocket! And after the dip in the pool it refused to charge. It was dead. CPR’s first reaction was great - they warned me that it’s an old phone and a repair may not be cost effective. How cool is that! Potentially turning away business with their transparency. They offered to inspect and diagnose the issue for $40. If they felt it could be repaired, they’d give me a price. If not, they’d let me know. Well they diagnosed, and completely fixed it, but because it was a simple fix they only charged that initial $40. Not a penny more. I’m thrilled they could fix it, but I’m even more delighted with their professionalism. Highly recommended.

le
Review №7

Great experience- the Loveland CPR location went above and beyond! Cydney was an amazing technician and was able to have my phone repaired in record time. Joe was also so kind and understanding when I first came in to explain my problem. I cannot recommend this location and their team enough!

Le
Review №8

Cydney was incredible, very sweet, out of this world helpful. I was freaking about losing all my info and they solved every issue I had. I would come back here in a heart beat. I dont trust any other place to do what did with my stuff. Hand down best costumer service Ive ever had. She deserves big meal for all the help .

Gu
Review №9

Been here for getting my iPhone’s screen fixed. The girl who changed the screen was really professional and polite. Great work done on my iPhone. She also allowed me to use their wifi to install all the data.

Br
Review №10

I broke the screen on my phone and tried to suffer through it for a few weeks. When it finally became too much of a nuisance, I looked on line for different places to repair it. I was encouraged by the info on the CPR site, reached out for a quote, and got an immediate response. Within 30 minutes I had a follow up message that they had parts in stock, a ticket was opened, and they were ready to assist me. I wasnt able to get to the store for a couple of days, and when I arrived, Liz answered all of my questions, had me checked in, and within a few minutes the phone was being worked on. I was told to expect a 3 hour turnaround, but it was done in an hour and a half. Repair costs are expensive, but far cheaper than buying a new phone (mine is only a couple of years old), and I appreciated the responsiveness and quick turn around time. Hopefully I am more careful in the future, but if not I wouldnt hesitate to work with these guys again.

Cr
Review №11

I am a phone wrecker! I cannot say enough good things about CYDNEY at the Loveland CPR store. She took my Samsung, which was smashed to pieces and made it look like it came out of the box!! This girl knows her stuff! If you have ANY problems with your phone (for most of us its a love/hate relationship!), I HIGHLY suggest you go see Cydney! Shell fix you up....looking good!! Thanks!!

Wy
Review №12

I had a great experience with the team overall and Joe works magic with electronics. I highly recommend anyone to go here for your electronic needs especially if it needs saving.

Je
Review №13

Cydney has helped me a few times with repairs to my cellphone. Every employee I have talked to has been very knowledgeable and friendly. Thanks for the much needed help.

Ke
Review №14

Customer service was awesome, everyone was so nice and ready to help me with my phone repair! I was absolutely stunned when I saw my phone all fixed! It was in really bad shape when I walked in, I couldn’t even see anything on it! Liz and the rest of the team took amazing care in getting the screen replaced and I couldn’t be any happier with it! 10/10 would recommend to anyone who needs their phone screen repaired!

An
Review №15

Jon was knowledgeable and had my iPod screen replaced at the most reasonable price. I called all over. It was also fine quickly with great communication. Thank you!

St
Review №16

Absolutely awesome service! Had our Xbox fixed and a PS4 and they are amazing. Cannot recommend them enough!

Ti
Review №17

Fast friendly and knowledgeable. My gripe expensive. But thats just my opinion. Everything was superb

Al
Review №18

I came in with a cracked/ completely broken galaxy s9, I had gone to other stores and they told me that the phone could not be fixed. I was worried because I have a lot of data and info on my phone. I came to this store with a little hope that it might be able to be fixed, right away Liz helped me out, she said fixing it wouldnt be a problem. I got the phone back and its good as new. And they did it in such little time. Amazing work really. Thanks again. Highly recommend this place👍

Da
Review №19

I brought in my XBox One X due to nothing being displayed. Joe was able to quickly determine the retimer chip needed replaced. Had to wait a couple days for them to get more in-stock, but Joe had the repairs completed when he told me he would. My Xbox works great now with no issues.

Co
Review №20

Dedrick was awesome. Had a few dead spots in my iPhone XS that turned into a lot of dead spots and he had totally repaired the screen and installed a new glass screen protector within an hour. Highly recommend

Ca
Review №21

Cydney was very professional and upfront about the details, cost, and availability of replacement parts before I decided to head over to the shop. She explained in the process and made me aware of any possible situations that may occur (but didnt). She had it ready to go when she said she would with no surprise expenses! My phone works great and am so thankful I didnt need to go buy a new one!Thank you, Cydney, for your kindness, quality of work, and efficiency!

Ts
Review №22

Dedrick was amazing! Super fast service and feels brand new!

Le
Review №23

My kid’s ipad finally stopped charging. They had the part in stock, great price, and same day service. Professional and kind!

Ry
Review №24

Great job with my PS4 repair and they finished in 3 hours. Fantastic service too!

ho
Review №25

Ive used CPR in Loveland a couple of times now to fix screens on broken phones. My family is hard on phones.....Anyway theyre affordable and the work is completed pretty quickly. Im glad I found them

Ji
Review №26

This is a great computer store! Joe is a computer fixing superstar! They are fast, efficient and their customer service is great! Sydney in the front office is great as well. I will be using them again.

Ke
Review №27

Dedrick did a great job with our iPad screen replacement! Dropped it off in the morning and it was ready by the time I was off work.

Ge
Review №28

Service was great. My screen is perfect now. However, they messed something up with my WiFi. I have tried everything to get it working but it wont. Im not sure what they did. I have never had this problem before.

Li
Review №29

Great job. They do fast work and make sure it works before calling the customer back on their electronics. Awesome job CPR!

Ro
Review №30

I have an Apple phone and one day the phone died, so went to the closest Apple Store which is Boulder, CO and they told me it was my motherboard, so would need to buy a new phone. I took my phone back and wanted to get a second opinion. Im GLAD I did!!!! Because Liz at the Loveland location-170 Fall River Dr. fixed my phone within 15 minutes and it was ONLY my battery. She was AWESOME. My word of advise is to not believe the APPLE STORES and get a second opinion. Thank you LIZ and CPR. Im glad you are in business and will spread the word.

Mi
Review №31

Great Reapair of cell phones they are great

Mi
Review №32

Cydney Saves a Boomer. I dont play for the broncos but I can still fumble my phone and broke my screen.I came in freaked out and Sydney ordered parts called me when the parts were in and had my phone fixed in less than an hour, Cydneys awesome, if she ever needs a job I would hire her in a minute.Doc

Ka
Review №33

Very helpful and professional. Fixed my phones problem in less than an hour at a reasonable price!

Ol
Review №34

Joe was awesome and fixed up my phone like new same day!

Ra
Review №35

Cydney was very prompt and professional She got my device done in a very timely manner. She assured me if I had any issues they would take care of it. Highly recommend this store.!

Ma
Review №36

Manager Joe is always great. He explains things clearly, is both friendly and professional.

Pa
Review №37

Stopped in on 12/17/20 needing a battery replaced in my mom’s old iPhone. Joe was very accommodating and helpful and was a super nice guy. The battery replacement was done quickly and at a very reasonable price. Thanks to Joe we were able to extend the life of my mom’s phone a few more months and get it through the holidays.

Ha
Review №38

This place is fantastic theyre completely gamer friendly. They were able to diagnose my xbox console extremely quickly. Same day even. Theyre great Im definitely a customer for life now.

ir
Review №39

I tried to get my phone fixed by several other places and they wanted nothing to do with it..Took it in to cpr and had it fixed in an hour.

Al
Review №40

Everyone did an amazing job! Thank you Liz for doing a fantastic job with the repair.

Da
Review №41

Ive broken my phone twice while working in Greeley, CO. Both times CPR had the parts in stock and had my phone fixed quickly. Id recommend CPR to anyone!

Sh
Review №42

Repaired phone with new battery in fast time. Very considerate and easy to work with.

Le
Review №43

Fantastic business I’ve used many times (unfortunately!). Liz repaired a cracked screen in my IPad in less than 2 hours and even took a few extra minutes to clean a clogged charge port with my phone! Can’t say enough good about the folks there.. every single time they are top notch professionals who do quick great work!

er
Review №44

Had them fix my pixel 3, very knowledgeable. All 3 people I dealt with rocked! If I have any more problems with cell phones I would not hesitate to have CPR fix it for me!

Mo
Review №45

They were super helpful and quick. Fixed my problem and explained the issue to me so I knew what had taken place. Very pleased with their service!!

Ge
Review №46

They fixed my Xbox one X in just a few hours! Great service and the folks there really showed they cared.

To
Review №47

My phone had a cracked back glass and the battery was swelling up. They had the parts in stock, and repaired my old gs7 so its good as new while I waited.

Kr
Review №48

Liz delivered wonderful customer service. She did the intake as well as the repair of my shattered iPad Mini screen. It was done in a timely manner as well. CPR will definitely continue to have my business.

Az
Review №49

Super friendly and nice, great service, joe replaced the screen in about 30 minutes, works perfectly

Ma
Review №50

Couldn’t see much of anything on my daughters phone when I took it in this morning. Looks brand new now. I set up an appointment and a short bit later received email confirmation where I was able to ask a few questions before the appointment. That was helpful. It cost quite a bit more than I wanted to pay, but I did no research beforehand and I’m not sure on the market of cell phone repair, so that’s my fault. It seemed fair enough, I could’ve priced other places before deciding where to take my business, but I’m not disappointed. They were friendly and helpful and my issue has been corrected. Thanks again.

Dy
Review №51

This location is the only place in fort collins an Loveland that had the part needed to fix my phone. Jon was easy and great to work with and accommodate my needs. Liz was the technician that did the repair and did a great job my phone works flawlessly now and did the job in less time than quoted.

S
Review №52

I need a new screen for my ipad and she (Liz) did a great job just in 2 hours. I would recommend CPR to all my friends. Great Job Liz Thank you

So
Review №53

So first thing when I wake up 5/18, my alarm on my phone is going off, I attempt to pick up my phone from my nightstand but accidentally drop it, it lands on the tile under my night stand and BOOM the top of the screen is cracked. I take it to CPR to see if I can get it repaired, unfortunately they didnt have my particular phone screen in (MOTO Z4), but said it would be in by the end of the week, which I would assume to be Friday or Saturday. The following Thursday rolls around and I get a phone call and email telling me my phone screen is in, happy day right? So I take it back to CPR, drop it off, head to work, then on my lunch I go to pick it up, and BAM phone is as good as new. With the screen cracked I couldnt make or receive phone calls without the screen turning to black and not letting me do anything regarding said call, I was almost certain Id have to get a new phone because of that but having got my phone back then it felt like it was fresh out of the box again. I really dont feel I can thank Cydney enough for fixing it up for me, but hopefully this review gets her some much deserved praise

Je
Review №54

This company did everything promised, on time. My technician Dedrick brought my phone back to life in an hour.

To
Review №55

Liz was amazing!! She was not only super friendly and engaging but also a pro at fixing my ipad...It had a bad day with an 8 year old and ice and a scooter and now it looks like I just pulled it out of the original packaging. Thanks guys....hopefully I wont be back but if I have to, would take it to them again without hesitation :)

Ti
Review №56

The man that helped is was great. His name was Joe. He had a great up beat personality and knew what he was talking about. Will definitely use this store again.

Mi
Review №57

Professional, helpful and honest. I was a repeat customer there today for a quick phone repair and got great service. Last time I recall listening to them them consult with people really honestly on repair vs. replace - its a hard decision when you love your expensive technology. Highly recommend. I am sure I will be back.

No
Review №58

Cydney and Liz......you both are amazing :) Had my battery replaced on my Pixel 2 XL, supplied my own battery, and it took just over an hour.......so quick!!! Pleasant, professional and I would highly recommend over other places!!!!! Thanks so much :)

C
Review №59

Phone was repaired due to water damage, CPR manage to save the phone everything work like new but 12 months later the screen just fell apart.CPR unable to guarantee their work so I would have to pay again....🥺

Ju
Review №60

Cydney did a great job replacing batteries in two older iPads. She gave me a worst case scenario if the screens broke during service (rare, but possible). They had the parts in stock and were able to replace both in just a few hours. Their customer service is amazing and I will be returning in the future for any other needs. Thank you Cydney!

Jo
Review №61

Liz helped me out with my phone. She was very helpful and friendly. I would recommend this location.

Ra
Review №62

Great service from Cydney, she logged my iPad in and did the screen replacement as well. Working great again and I dont have to tell work I broke it. Referred everyone else at work to your service when they need it.Thanks again, great service and price was as promised.Highly recommend.Ray

Ro
Review №63

Liz was very helpful, pleasant, and knowledgeable in assisting me fixing cracked glass on Samsung 9! Quoted reasonable price and time! Very happy with her service!

Ki
Review №64

Liz was great, thanks for the awesome service guys! God bless

Al
Review №65

I came in an hour before closing as was met with amazing customer service. I was in and out with a new screen in my phone in less than 20 minutes! Incredible work and would not think twice about coming back! Would absolutely recommend CPR Loveland!

Iv
Review №66

Cygnet was amazing! Very helpful and friendly!

Re
Review №67

Great, fast, high quality service!!

Co
Review №68

Part of my phone charger broke off in my phone, and a friend recommended this place to fix it! I called ahead to see how much it would be and they told me as long as it didn’t need a completely new charger port, they would fix it for free. Lizzy was extremely friendly, helpful, and professional!

Er
Review №69

Helpful and knowledgeable diagnosing our phone issue. It was unsalvageable and they didnt charge us for the assessment!

Le
Review №70

The folks at CPR were very professional and had my phone all fixed up in under an hour.I would definitely recommend them for all your cell phone needs.

ke
Review №71

This place is great. I was in need of getting my wife’s iPhone fixed so she could use it while in the hospital. Payton was the tech I worked with. They both were very professional and nice. They fixed her phone and I was out of there in like 15 mins. I would not hesitate to take my phones to them again. Being able to trust someone with your electronics is very important and I feel after how they took care of me I can trust them. Thanks again for the great service

Sh
Review №72

Brett deserves a free lunch!

Br
Review №73

I needed a new screen from water damage. Liz did an amazing job. I had it back in an hour!

Je
Review №74

Extremely fast, professional and friendly service. Brought in an iPad with a broken screen and it was fixed up in an hour or two. Highly recommended.

ke
Review №75

Had an older phone needing the USB port fixed up. For under a hundred they replaced the USB port and checked out the rest of the phone which was thus salvaged and is again functional rather than buying new. Technician - Joe.

Tr
Review №76

Joe is very professional, and does an amazing job at making a ps4 run like new. Great service

Ab
Review №77

Everything was good and I would recommend a friend to come here.

Na
Review №78

We went in to get my husbands cell phone screen replaced, and met Joe. He was helpful in more ways than just fixing the phone. He did an excellent job of fixing it, but also helped us with questions we had about using our phones in foreign countries and what we would need. He was the kind of employee you always wish to have wait on you. We have found all the employees there to be quite helpful every time we have been there.

Su
Review №79

Cydney was fantastic in fixing the cracked screen on my iPad. I like so many others I can’t stand to go long with out my device and was told by other places that it might take days to fix for hefty sum. Cydney and the staff at cpr charged me $50 less then the other places where I got quotes and fixed it in a little over an hour. I will definitely be using them again in the future!

Tr
Review №80

Got my PS4 & PS3 cleaned at CPR. They did a good job making sure no dirt, dust, or debris were left in the systems. The service was very friendly and the staff let me know when they were finished promptly. Although the service was more expensive than I originally hoped/planned to pay ($130). If you are looking for warranty service, I would recommend. However if your just cleaning your console and dont have a warranty I would recommend finding a reliable person online or on YouTube to show you how to do it yourself. Doing it yourself is not simple, but not complicated either. You just need to be very careful with the internal hardware.

An
Review №81

Just got my phone back from CPR Loveland. Cydney did a great job replacing the screen. Service was fast and both employees I enteracted with were super friendly!!

Ca
Review №82

My phone was repaired at a reasonable price. The repair was quick and Sydney repaired great.

Ch
Review №83

Amazing, kind and helpful staff, both on phone call and in person. Had my wifes iphone fixed with a battery change, and fixed fairly quickly honestly, quicker then I thought and iPhone came out working better then ever. Thank you so much for your help I appreciate it

St
Review №84

I believe it was Joe who repaired one of our MS surface devices. Just a broken screen however it was worth the repair.

Co
Review №85

Joe took care of us and he was phenomenal! Very professional and nice. He quoted a fair price, knew what he was doing, tested the phone to ensure quality work, and gave a 2-2.5 hour repair window. It was done in a little over an hour. We will definitely give our business to CPR going forward.

El
Review №86

Joe was phenomenal, put a rush order on the screen needed to repair my older galaxie S5 was fixed 3 days earlier than anticipated just in time for a vacation to Nashville. Highly recommend this facility third time theyve come through for us over the last several years, thank you so much!

Br
Review №87

Joe made it quick and simple to replace my iPhone battery. They were quick and professional! I had a great experience and will definitely go back.

Ro
Review №88

Zyler super pro super fast.

Su
Review №89

Loved the service from Joe, who explained why my phone screen was not recognizing my screen touch. Cydney did a fantastic job repairing my iPhone 6 screen. My phone was repaired in under an hour & the cost was reasonable. Thank you Joe & Cydney, I’m so grateful for your help!

Pa
Review №90

The staff was excellent and knowledgeable. Cydney went above and beyond explaining what needed fixed and made sure we were 100% satisfied. Thank you for the prompt service!!

Ci
Review №91

Cydney was knowledgeable and quite refreshing with her positive attitude and knowledge!My phone looked brand new after she competed a new battery and screen protector replacement.Thank you!

ju
Review №92

Great bunch of people! Positive friendly attitudes and knowledgeable about phones. Which helps for sure! Fixed my phone for far less than making a insurance claim through T-Mobile. Will use again in the future and recommend to friends.

Ry
Review №93

My technician Cydney was very helpful and was able to replace my iPhone screen in under 30 minutes. The customer service was kind and helpful.

Me
Review №94

My screen shattered from a freak fall despite my case. They were able to get it repaired quickly. Cydney did a fabulous job and it looks brand new!

Ja
Review №95

As I entered the store I was greeted by Cydney. She was very pleasant and professional. She fixed my broken screen on my Samsung Note 9 and my phone looks good as new. Thank you Cydney!

To
Review №96

I was referred to CPR cell and wow what a great place, they were able to fix the tablet I took in with no questions, where others were not able to access the parts because the tablet was to new. Thank you so much you have won my business for a lifetime.

Au
Review №97

Thank you so much for fixing my phone Cydney! It charges so fast and looks brand new!

De
Review №98

Wow! That was easy! Thanks to Logan for helping me get a new battery in my iphone. This is the first time I have had any experience with CPR Cell Phone Repair. The shop in Loveland is an excellent representation of friendly and quality service for a great price. Logan is the perfect definition of friendly and competent. Thanks so much for helping me out!

An
Review №99

I got my iPhone X fixed today and they were super quick, within an hour and a half my phone was done! Super friendly from start to finish, I’ve here before and it’s always like that. Thank you Cydney for being the one to help me out today, very appreciated!☺️

Ph
Review №100

Cydney replied quickly to my online appointment request and was able to repair my phone quickly as promised. Excellent experience. I would certainly recommend this store.

Information
33 Photos
100 Comments
4.7 Rating
  • Address:1550 Fall River Dr Suite 170, Loveland, CO 80538, United States
  • Site:https://cellphonerepair.com/loveland-co/
  • Phone:+1 970-292-6765
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
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