We met with Kyle Shiroma, and he was knowledgeable, personable, attentive to our preferences, and very patient with us. He also showed us mattresses with features that were comparable to higher-end models and brands. Highly recommend working with him. He’ll be sure to set you up with something that is the perfect fit, and he makes it a fun, low-stress experience, too.
After web browsing, social media requesting and driving around, we dropped in to SW.Fortunately, we met with Kyle who listened to our needs, and what we wanted, and helped determine the type of firmness for each us. He took the time in explaining different options as well as making the necessary adjustments as requested. We are very pleased at the outcome. Thank you Kyle!
Service is exceptional! See Kyle for a most satisfactory experience. We did not hesitate to buy it!
I had a great experience today at the Pearlridge store. Kyle asked great questions to help us determine the best bed to fit our needs. I am confident we now have the sleep situation of our dreams. I’ll be back. Thank you for the knowledgeable and attentive service!
Kyle @ this location is great! He listens to what you are looking for and tries to get you what you need at the price you want. Highly recommend seeing him if you need a new bed.
Walked in the store. Already knew I wanted a tempurpedic because they are the best. Kyle came up to me to help me out. I liked him because he didnt try to sell me anything. He explained the ergo base system to me. I didnt plan on buying it at all but, it goes hand and hand with the mattress. I ended up purchasing a Luxe Adapt, along with the tempur ergo base, mattress protector and Egyptian cotton sheets. Paid a little more than I wanted to but thats ok. Slumberworld is the spot!! Thanks Kyle!
Go see Kyle S. ! Amazing customer service & extremely knowledgeable. He made buying our new comfy bed so easy! I appreciate him taking the time to explain everything and answering all of my questions.
Kyle was on it, straight to buisness but polite, answered all questions and provided excellent knowledge and items being purchased.
Went shopping for an adjustable base and mattress and was lucky to have Kyle as my salesperson. He was very patient and knowledgeable about all the various models available. I went at the right time because of the Presidents Day sale and was very happy with my purchase. The experience was very positive. In fact, I also bought a Natuzzi sofa from the clearance section for a really good price! Thank you to Jane for being so helpful and accommodating! My items were delivered today and am already enjoying my sofa. Cant wait for a good night sleep on my new adjustable bed!
Excellent! Bedding specialist Kyle was very helpful and knowledgeable pertaining to me and my wifes needs and we are very happy with our new bed....
Kyle Shiroma was an excellent salesman when we were looking for a new king size bed. He was friendly and personable. When we made a decision and then changed our minds, he patiently showed us other bed possibilities that would fit our needs. He measured the box spring and mattress to determine whether we needed to purchase a bed skirt or not.Kyle is an A Plus salesperson at the Slumber World Store in Aiea, Hawaii.Sincerely,Nancy WondA most satisfied customer.
Salesperson, Kyle knew his products. Gave suggestions and advice about choices for the Daybed I chose to buy. Ex. Mattress, covers, etc. Answered questions, based on knowledge and experience. Great place to buy bedding items, has quality and variety.
We went to the Kapolei location first and were greeted at the door but didn’t receive help on the floor. After choosing the mattress we wanted, we went to the Pearlridge location where we were helped. Much better service at the Pearlridge location, at least for us.
Excellent, quick service. Justin answered all my questions and i made the purchase of a new Tempurpedic adjustable base and was out of there in 20 minutes.
Received excellent service from Kyle and Justin!
This place had everything I was looking for. And not once did I feel pressured into buying anything. The selection is plentiful and the people are very informative on their section.
I live in Los Angeles and will be heading to a condo on the North Shore soon and contacted SlumberWorld to help me with acquiring a mattress. Kyle made it a simple and efficient process and I would be happy to do business with them again in the future.
My salesperson, Kyle, greeted me and helped me through my mattress shopping. He made it easy to shop with no pressure at all. My whole shopping experience was a plus. Thanks Kyle!
This company is Awsome. Excellent prices and service.
Kyle is the best... very knowledgeable on his products, will always buy from him. 5 ⭐️ ⭐️⭐️⭐️⭐️
Finding a right mattress can be a long,long process. Its a wonder that Kyle Shiroma had the patience to stick with us. His knowledge and help was beyond what I had expected. He had all the answers, from warranties to returns. He even came on his day off to help us find the right one. He explained everything I needed to know and more. Thank You Kyle for the perfect service experience.
We were helped by Ashley Augustin and she was very professional, knows her product and was very informative about the product and all that is involved in the process of your purchase. We connected with her right away and felt very satisfied with her service. I would highly recommend Ashley as a go to salesperson, because she knows her stuff, and she is patient and very helpful. Thank you very much Ashley and SlumberWorld. God bless & Aloha.
Kyle in mattress section was helpful, knowledgeable, patient, and hard-working. He provided excellent service!!
The people are very helpful here. Cameron and Kyle are amazing.
Nathalen was really helpful and very patient as I tried various beds multiple times. He was honest as well. I would definitely come back and get a bed from him again when I purchase another bed soon!
Very knowledgeable about their beds to help us pick out all of our beds for each family member. And so nice!! Thank you Ashley!!
Our salesman was Kyle who was very knowledgeable. What we liked about Kyle is he didn’t try to up sell anything. We told him what we wanted, he showed us the item, and we made our purchase.Mahalo Kyle!
Kyle Shiroma is one of the Best Sales Person, he gives you a lot of information. He is not pushy, he has a lot of patience, explaining the items and even taking photos and forwarding them to you. He considers your budget and makes recommendations accordingly. Thank You 😊 Kyle for your Service Today, I am happy 😃 with the purchase I made today. I Greatly Appreciate you. I give you a 10 ⭐️ Stars for your Customer Service. Ceci Powell
Ashley helped us to pick out 2 beds for our boys. She was very knowledgeable, patient, friendly & wasn’t trying to sell us the most expensive bed either!! We’ve bought all our beds from SlumberWorld!
Our sales rep was very thorough, explained details of several different mattresses as well as frames, and reviewed under bed storage options. Setting up delivery was easy and delivery was free.
Customer service was terrific!Thanks for the help Kyle
This is the second time that I’ve been to SlumberWorld - Pearlridge and I’m here to tell you that they have the upmost greatest folks working. The experience that I’ve had has always been wonderfully pleasant.Yes, I will go there again and again
Bed and platform was delivered today and noticed on slates couple boards were cracked. Mentioned to the guys and I took pictures.So far bed looks good and can’t wait to try it out tonight.
Well stocked with a variety of choices. Cool and clean.We shopped to outfit a guests bedroom and saved considerably.Fern was warm and knowledgeable.
An extremely satisfying experience. Friendly helpful salesman
Very helpful.. thank you Kyle S.
Salesman Cortez did a wonderful job. Very patient and explained the difference type of bed to me. Good job. Thank you!
Excellent customer service, very happy with my purchase and they answered every question that I had for them with knowledgeable information....
The bed was great however they convinced us to buy a bed sheet protector that was about $200. The bed sheet keeps riding up, it won’t hold, one month in and it rips.
Betty was very helpful and knowledgeable. I was in and out of Slumberworld in 35 minutes.
Lani at SlumberWorld was so patient with us and very knowledgeable about the wide range of beds available at SlumberWorld. She really helped us to make the right choice! Thank you!
We had an awesome experience, very helpful, patience, Fern and Brandon were exceptional and awesome Customer service through our visit and financing.
Disappointed. I was confused when I called, because the female answered with hello, and didnt state the company name, so thought that I was calling the wrong number. Asked if this was SlumberWorld and she confirmed. Went to pick-up a pre-paid item, and they couldnt find it and then said that someone had come to pick it up, but after all that confusion, they found it and we left disappointed and frustrated.
Sales people were very informative and helpful.
Great service from Jovy!!!! Professional, friendly, knowledgeable, courteous and very helpful! Outstanding job! Jovy is a great asset to Slumberworld!!
We are happy with the product and the price . However, the mattress took excessively long to purchase. Everything was very unorganized, including the pick up of the mattress.
Wonderful customer service for decades from Fern!
Great service from the staff
Very helpfull staff
Excellent service.
Henry was outstanding!