Very nice people. Friendly service.
Helpful and pleasant staff. The online inventory is a joke. Very inaccurate. If you need something that shows up as instock, call before you go. This has been a constant and ongoing issue.
The employees were helpful, in finding the necessary H11 headlight bulb, for my girlfriends vehicle, by their knowledge of the lookup system in use at the store; courteous, towards the other customers in the store at the time, as well.
Great friendly and fast worker even offered to put on my windshield wipers free of cost after purchasing them. Total time there was less than 10min!👌😁
Everything went well cheap price that parts store theyre great
Very helpful and great customer service. I needed a blower motor to get my A/C going, and they definitely hooked me up.
Courteous, helpful and had what I needed only 6 miles away.
Good service besides one employee who was rude for no reason and hung up phone
Great auto parts store. Great staff. Great prices.
I go to this store very often and its great the workers here are very helpful.
Great store with great staff. They help you with your problems even if you cant quite describe them.
Helpful and friendly people work there.
Friendly and loaned me tools without having to pay for them in advance
Ordered online with store pickup. Drove 1 hour to the store for them to say its an inventory error we dont have it and I can cancel it so you dont get a charge. I had to ASK if they could GET the part... Talk about follow-thru, resolution, or customer service--not with THIS guy. I was told yeah... it will be around 12:00 before it would get here. So i followed with asking if I will receive an e-mail or a call to let me know when it arrives. The response was again nice-nasty: NO you can call... So the mechanic closes at 2 today and I have to also pay $9 for more fluid since the leak cant be repaired until Monday. Thanks for the waste of my day off.
I placed an online order for curbside pickup and needed to make a couple of changes. The staff was fantastic and my issues were addressed without any trouble.
Great! Young man helped us, Kai. Was very very helpful!
Great service
Dont always have what you need.
Worker was very rude. They gave me the wrong bulb for my van. I went back to trade it for the correct and the man was very rude and had a nasty attitude. I wont be going back there.
Help not properly trained
Nice and helpful guy over the phone.
Had what I needed
Great parts store. Great staff.
These guys dont pull check engine codes here. I thought they did this at nearly all auto parts stores nowadays
Advance Commercial, in the back, is awesome, the front counter need more training.
They had the parts I came for. They were overpriced, generic versions. They get 3 stars for the combination of this and the 15 minute wait for anybody to come and help me access the overpriced, generic parts.
Very helpful, prompt and courteous service.
Placed order online but parts were not available even though items showed in stocks.Canceled order and went to Oreillys
I absolutely love this place kind, caring, helping, and understanding. I have been frequenting this Advance for 5 years and have never been disappointed.
They changed my windshield wipers and it was raining so I held an umbrella over the associates head.
Great customer service
Ok
Great employees on York st.
Great customer service. The guys here have quite a bit of knowledge on mechanics to offer advice and help on your purchases.
Had parts at a good price and asked if I needed help
Heather did a wonderful job of showing and sharing where I can find the items I need and to ensure I bought the right items for the job.
We went to Auto Zone and asked for help putting wipers on our truck. They said they dont do service. SO we went to ADVANCED AUTO where LADEN came outside and within seconds the wipers were on.
On 12/06/2019...I went in concerned about a noise my truck was making. AUSTIN came outside to address the issue. HE assisted me where i was lost. Always content when i visit. I would go no where else. My Bud LOGAN has relocated to another location. ASK for ANTHONY he goes the extra mile for you. Always on point. He knows your name... Lol lol.... Check him out..👊🏾 This store, never lets me Down..
Good people good price
Guy was busy but able to multi-task and get things done.
Excellent
My first choice in parts places in the Aiken area every time. The best service to be had out of all of the major chains is to be found here even including the other Advance locations.
Staff member not friendly at all. He kept talking junk under his breath, like I couldnt hear him. He gave me the wrong light bulb and didnt give me a receipt. I realized that he didnt give it to me before I left the store. He said he gave it to me. And wouldnt give me another because he said he could t because he already gave me one. What jerk. This is the one on York street next to popeyes.
Good selection of Parts knowledgeable and friendly staff just wish they wouldnt answer the phone while helping me find a part makes me feel like theyre not paying attention or dont care I know someone needs to answer the phone but all too often I see someone in the back who could answer the phone instead of the person helping me
Ive been doing business at advance for more than 30 years. Always consistent and PDQ. I highly recommend this retailer.
Rudy is the Top in the Business - Highly Recommend!
I can get my parts for my truck at reasonable prices.
They were very knowledgeable about the and helpful 😃
The place was very friendly and polite waited on promptly
Very Helpful n polite employees!
Staffs pretty helpful. Not the cheapest place in town, but then again, no auto parts store really is
Excellent knowledge and customer service. Thanks a lot
Itsucks
BADARRIUS IS GREAT!!
Dey gots dem parts on the cheap cheap
Good,helpful staff. If they dont have a part you need most times they can get it in for you the same day!
Nice, knowledgeable and reasonable
Had the part I needed
Knowledgeable staff and have a good stock of parts.
I work here. Haha...
The advance employee was very nice and helpful
Usually have what I need in stock. Friendly staff but a little slow at the counter.
Best place to go for auto parts
Very helpful people & very friendly
Great service and prices
Buy online from them ad get a discounted price then just pickup in tge store. I buy on line at the store then pick my item up it saves money.
Always has what I need same day. Parts seem to be quality, havent had to return a defective product yet.
The service was the worst and slowest Ive ever been to
Good service and friendly helpful people
Bad service one person in store need battery checked told it be 2 hour before someone could ck it lost sale York street advance
Great, fast service and friendly people
Did not know enough about the parts they were selling
Great parts store
They know there job
Great customer service
Very unhelpful staff
Great staff very helpful
Friendly people fast service
They ok
Always a good place to go.
Didnt have what I needed but still good
Rudy goes out of his way to help find the right part !!
Helpful, friendly staff.
Friendly service
Knowledgeable staff
The employees are helpful
I walked off my job after 28 years with Ford due to surveys like this.ill give the man a 5 excellent rating.to make up for the other idiot customers who might rate you a 1
Ive got my new motor in my truck
Nice, helpful employees.
Not to bad.
Sometimes sent me home with wrong part
All good.
Even the manager gives wrong parts to customers.
Nice helpful people
Good fast service
Manger is Awesome.
My favorite parts store
Good parts
Customer service was great
This is my spot