Did not have what we were looking for but offered to order it and have next morning, didnt have to pay when ordered. Ok, they ordered and it was there next morning. Very helpful.
Good staff and fast parts orders
Friendly, helpful staff. Very clean.
Greatest experience ever
A bit pricey and not a great selection, but they can find and order most parts.
Easy pick up
The store itself is absurdly cluttered, shelves werent stocked, the staff were disorganized and our actual cashier couldnt find the correct part and kept selling us the incorrect stuff repeatedly. Wouldnt suggest coming here over OReillys or Advanced.
I always get waited on very quickly. Im always satisfied with the service where
Went in to order wheel lug bolts for truck. Told did not have it in stock would need to go to Ram dealer. Looked on napa website, said they could have the part the next day. Went back in to have him order it, was told he could not get them, even though the napa website would allow me to order and pickup next day at that location. Andy is rude and doesnt want to do his job. Will not be back, will just order from another place and have tomorrow.
Very blatant rude and racist...its overbearingly obvious as I watched a white male get great service while I was overlooked and when I finally got acknowledged talked to like I was an idiot and didnt know what I was talking about. After acting confused about what I was asking for the rude guy with the funny mustache taps on his keyboard and pretends to look up the part then looks up and tells me that they dont make it for my car. Mind you, I brought the part a weeks ago from Amazon and just needed another but was told they didnt even make it for my car. And these are the experts? Nah, he just wanted me out of there Asap. Wasnt the first time I experienced this type of service here. First two times I thought it was a fluke, me being a combat veteran Im not quick to pull the race card, but after further evaluation I have to call it like it is🤷🏾♂️ if youre of the darker complexion you might want to find somewhere else to buy your Auto Parts
The service given here by the employees is okay. It’s the owner who is rude & belligerent. I will travel past this store to go to any other auto parts store before I give Gary Ham a dime of my hard earned money. Customer service is important! If you think you can speak to people in a disrespectful manner & they will still spend their money with you, you are beyond foolish. Don’t waste your time! Spend your money where it matters!
Great parts at a good price. Helpful staff too
Great Service, if they dont have what I need they can find it.
Wanted to argue with everyone that went in there
The only place I will buy auto parts from. Napa only carries high end parts, not the cheap Chinese reproduction stuff like the others.
The moms and pops stores your the best thank you I appreciate you
Easy to get to, fast service, if they dont have the parts they usually get them by 2 pm
I work there
Well stocked auto parts store.
Didnt have what wed needed
Napa is the closest parts store to me. Past three times I have been in, they come have come across as rude. From now on I will drive past them and go to Oreilly’s. If I owned this store I would have a serious talk my employees about how they speak to customers.
Knowledgeable and friendly employees
My husband gets most of his auto needs met here.
Great ppl great service
Great Service and knowledgeable help with parts
High price for the parts they carry
Great service
These guys bend over backwards to make sure you get what you need.
Good service
Customer service needs to improve!
Parts are very dependable
Not open till 5 on Sundays
They were closed
Found what I need
I work there...
GREAT SERVICE
Great
Racist