I am in Aiken for a horse show and my battery on the jack just wasn’t right. I called and they told me to come on over-horse and all. They examined my battery and changed it out within 15 minutes. They even sprayed the hornets nest that was discovered under the gooseneck. Fantastic customer service. Thank you!!
5 ⭐️⭐️⭐️⭐️ Service today with a trailer light issue. I have been to Hitch and Tow on several occasions and always a great experience superior customer serviceFriendly staff that knows there businessHighly recommended
Have done a ton of work for me and are always top notch
Prompt and friendly service for a mounted hitch receiver on my Ram 2500. Though they specialize in horse trailers it is obvious they have other capabilities. Its good to have another local option for trailers and hitch work.
Customer service is amazing at this place!
Morgan and her team helped us so much with our trailer. She gave us a video tour of the trailer before we even got there and even opened up for an hour on Saturday for us to drive from Valdosta to Aiken. Very helpful and we love the trailer. We got a 2002 used Sundowner (as is) for 6500$. They were very upfront with what needed to be fixed and we love it.
Amazing people, Great place.... so far they have exceeded my expectations.....
I needed a tire replaced and fast. They did it for me in about 15 min and the price was unbeatable. Very very nice people. Highly recommend
Reliable and timely service
The customer service at this business is paramount. All my questions were answered promptly and I was able to come see a trailer I was interested in purchasing on a Sunday even. I cant say enough great things. While I did not end up purchasing here, I will be sure to be back for service.
Great service and friendly faces!
I just had a fabulous horse trailer buying experience with Morgan at The Hitch and Tow. All the way from Massachusetts, I found the perfect trailer for me on a web search, and put a down payment on sight unseen, on the basis of the wonderful photographs. Also Morgan took additional photographs for me to make sure that the dimensions were right in order to fit my four wheel carriage in the front, and my draft cross horse in the back of the Shadow 3H Slant Stock Combo. I took a friend and drove all the way down on a weekend to pick it up. Morgan and her assistant Brent were wonderful with processing the paperwork and arranging for me to pick up on a Saturday, and Brent made sure I was able to Hitch and Tow safely home! The photos were spot on and the trailer looks almost like new as a 2014. So happy and highly recommend!
Great service. Knew what we were looking for and scheduled an appointment for 2 days later.Thanks for the great service.
My wife and I wanted to trade our 4 horse trailer for a living quarters horse trailer. We did a lot of research and a friend recommended this place. We saw some of their inventory online and called Morgan. She was very knowledgeable and friendly. She represented the trailer we were interested in honestly. We made the trip, brought our trade, she gave us a fair value and the deal was done. Her husband Paul and his brothers went over all the operating systems to make sure everything worked. This is a great family owned business and I highly recommend going to visit their large inventory.
The Hitch & Tow has become a one stop shop for all (my) your horse trailer needs - and their crew is awesome! When I first contacted Morgan to trade in my bumper pull, she knew exactly what I needed for an upgrade - a fabulous gooseneck 2+1 - that I ABSOLUTELY LOVE! I recently needed my trailer detailed, took it to The H&T, and it came back SPARKLING, looking brand new! They also installed fans inside and serviced the brakes. My ponies are riding in style for sure with The Hitch & Tow just a phone call away! HIGHLY RECOMMENDED! Thanks, Morgan & crew!
Accurate quote and great workmanship on the trailer repair
Excellent Customer Service. Reasonable prices on horse trailers. And also they also did amazing work on my Toyota Tundra. Couldn’t ask for more.Thank you Hitch & Tow!
Paul and staff are great. We took our horse trailer in yesterday to have a backup camera mounted. While we were there our SUV blew a heater hose connection. They even fixed this for us. They feel like family.
I can highly recommend these guys amazing service and went above and beyond to help even after hours.I had a issue with my trailer and was over nighting in Aiken. They stayed open late to resolve the issue for me. Amazing people with amazing service
These guys are awesome. Passed us on their way home from fishing, saw we needed help and jumped right in to replace a tire on our horse trailer and fix the aluminum siding so we could continue on our way. So thankful for their generous spirit and expertise.
Paul and his team took our Sundowner 4 horse trailer that had been sitting out in the weather for 3 years and made it look like new. So much like new that we walked right past and didnt even recognize our own trailer. It is stunning.
Great place to get your trailer repaired. Knowledgeable and friendly. Great to meet you from Mike and Roxanns RV Repair.
Personal attention and profession work! I highly recommend. I am a professional hauler and they take great care of my truck and trailer!
The Hitch and Tow just sold my trailer for me. They got it sold in one week! Working with Morgan was a breeze. If you want an easy and uncomplicated experience, I highly recommend the Hitch and Tow for any of your trailer buying or selling needs. Thanks Morgan!
Morgan gave me a great tour of 6 trailers after hours because of my short time in Aiken. She was so helpful. They have a wonderful selection. Make sure to stop by.
Hitch & Tow theyre all wonderful people. I bought a well taken care of 2horse BP. The Price was great& they where very patience w/ make n my decision. I wish I had stopped at Hitch & Tow long ago. 5 Stars is not enough, I give them 10.Happy Trails sincerely the Sheil family.🤗..
Couldn’t be happier with my experience. Bought my trailer from out of state and had it shipped within days of the listing. Morgan is very easy to work with and has great customer service.
Great people, great service, awesome selection of trailers!!!
Very informative but only does specific work in restoring horse trailers. No painting or logo placement.
This is a top notch business that truly cares about their customers! I highly recommend them!
They did an excellent job on repairing my trailer. Will definitely use their services again.
Without them we wouldnot have gotten my camper home
Great service and easy to deal with
Very good trailers and a huge selection. Great people!
Great people and great service!!
Not much to pick from but they did try to help, did not find what I needed.
Good selection of trailers. Morgan is fantastic.
Morgan is super nice and very helpful about finding you exactly what you’re looking for.
Very good people to deal with!
So professional and prompt - you wont find a better buying experience! Great people, great business!
Great place gave me a handle to replace a handle that fell off my rear ramp door because it was used.
Great to deal with very honest .😁
Did a great job showing trailers
Customer service is 5 star!
Super friendly
Above and beyond customer service
Great
Very helpful
Great service